Retail News CRM

Tag: Singapore

  • Singaporean women earn 14.3% less than men

    Singaporean women earn 14.3% less than men

    The median income difference between women and men working in Singapore was 14.3% last year, down from 16.3% in 2018, according to the Ministry of Manpower’s study.

    Differences in occupation between men and women remained the key factor influencing the gender pay gap. Men are overrepresented in higher-paying occupations, according to a study examining the incomes of full-time employees aged 25 to 54, who are either Singaporean or permanent residents.

    Women often receive lower pay than men, even when they share the same job title, work in the same industry, and have similar age and education levels.

    In 2023, 75% of women were employed in professional, managerial, executive, and technician (PMET) roles, marking an 8.8 percentage point rise from 2018. Meanwhile, the proportion of men in PMET positions climbed by 6.3 percentage points, reaching 79.4% in 2023.

    Lees ook:

    Lees ook:

  • Singapore retail sales down in January

    Singapore retail sales down in January

    Singapore retail sales – after excluding motor vehicles from the data – dropped 2.1 percent year-on-year in January, following the 2.8 percent decrease in December.

    According to the Department of Statistics, January retail sales edged up 0.5 percent on a seasonally adjusted basis compared to the previous month.

    The estimated total retail sales value was SG$3.7 billion (US$2.75 billion), of which 12.9 percent was online.

    There were mixed performances within the retail trade sector, highlighted by an 11.8 percent decline in sales of wearing apparel and footwear. Supermarkets and hypermarkets and recreational goods recorded decreases of 6.5 percent and 4.9 percent, respectively.

    Meanwhile, sales of food and alcohol and watches and jewelry increased by 8.5 percent and 5.3 percent, respectively.

    Sales of food and beverage services fell 5.6 percent in January, following the 0.4 percent growth in December. The lower sales were partly attributed to the Chinese New Year being celebrated at the end of January 2023 rather than in February this year.

    The total sales value of F&B services was estimated at SG$ 942 million (US$700 million), of which 23.1 percent was from online sales.

    Lees ook:

  • Indonesian coffee chain Tomoro Coffee expands into Singapore

    Indonesian coffee chain Tomoro Coffee expands into Singapore

    Tomoro Coffee has opened its first location in Singapore as part of its ambition to become Southeast Asia’s largest coffee chain.

    The location is inside the Hon Sui Sen Memorial Library at NUS Business School, aiming to convey the brand’s dedication to quality and affordability.

    “In today’s coffee culture, we’ve noticed a growing trend where many, especially the younger generation, enjoy caffeine multiple times a day,” said CEO Star Yuan.

    “Whether savouring a single cup or seeking a refill, Tomoro Coffee aims to be the ultimate destination for all your caffeine cravings. We invite coffee enthusiasts of all ages to join the Tomoro experience.”

    The brand intends to further grow its footprint throughout the city-state and into the Philippines. Tomoro Coffee currently runs more than 400 locations in Indonesia and China.

    Lees ook:

  • Porsche Studio launches in Singapore

    Porsche Studio launches in Singapore

    German sportscar manufacturer Porsche has opened its Porsche Studio in Singapore intending to provide an improved studio model.

    The new two-story showroom is part of downtown Singapore’s famous Guoco Midtown mixed-use development, near the Bugis heritage zone.

    The venue features a sleek and modern design with Singaporean touches like “breeze block” patterns inspired by historic local architecture and bamboo-like veneers adorned throughout.

    The first floor houses seating areas that can become an intimate fireside discussion atmosphere. On the second floor, more modular spaces can be configured in a variety of ways to accommodate a wide range of activities, including zen-filled yoga classes, high-energy product trainings and presentations, keynote speeches in front of full-length LED walls, and e-sports races held on two in-house simulators.

    “Singapore, renowned for its innovative spirit and entrepreneurial attitude, is the perfect location for this enhanced Porsche Studio,” said Matthias Becker, VP of region overseas and emerging markets at Porsche.

    “With this innovative new format, we aim to test new ideas and ways to interact with our customers and fans, while also offering an unforgettable experience that goes beyond simply selling a car.”

    The new Porsche Studio Singapore also includes a built-in auto lift for moving vehicles around the facility.

    The studio is operated by Porsche Singapore, a joint venture between Porsche Asia Pacific and Eurokars Group established in 2022 to improve customer experiences in the city-state.

  • Embraer gears up for Singapore Airshow

    Embraer gears up for Singapore Airshow

    Embraer is set to display its growing portfolio of aircraft at the Singapore Airshow on 20-25 February, as the company looks to strengthen its presence in Asia Pacific

    The Brazilian aircraft manufacturer, which also has an office in Beijing, will showcase its aircraft solutions for defense and security, commercial aviation, and business aviation, including the Asian debut of subsidiary Eve Air Mobility.

    The biennial industry event in Singapore gathers the most influential players in international aerospace and defense, and Embraer excited to show the collective strength of its aircraft lineup.

    Making their debut at the show are Embraer’s C-390 Millenium for military transport aircraft and the Praetor 600 business jet. The C-390 was recently selected by South Korea’s Defense Acquisition Program Administration (DAPA), whilst the Praetor 600 was delivered to South Korea’s flight inspection centre at end-2023.

    On its debut, Eve Air Mobility will be presenting an overview of its eVTOL, services and operations solutions including its Urban Air Traffic Management software solution.

    The company will have its full-size eVTOL cabin mockup on display, marking its first trip to Asia Pacific as part of its world tour. Eve and will also offer visitors a unique virtual reality (VR) flight experience.

    Also joining the lineup at this year’s Airshow with a brand new ‘Tech Eagle’ livery is the E195-E2 commercial jet, which doubled in deliveries last year and got firm orders from Scoot.

    “Our presence in Asia Pacific is growing and the Airshow provides us a great platform to further interact with the aerospace and defense communities across the region,” said Francisco Gomes Neto, President and CEO at Embraer.

  • Louis Vuitton launches chocolate store in Singapore

    Louis Vuitton launches chocolate store in Singapore

    Luxury fashion house Louis Vuitton has launched its first chocolate store outside France, in Singapore.

    The chocolates, offered at Marina Bay Sands’ Louis Vuitton Island Maison boutique, are inspired by award-winning pastry chef Maxime Frédéric and prepared with ingredients including hazelnuts harvested on his farm in Normandy.

    The store’s design features yellow as the main colour tone. It also offers chocolate-based cakes and pastries with LV’s monogram logos.

    Lees ook:

    Lees ook:

    Lees ook:

    Lees ook:

  • Miracle Coffee opens flagship store in Singapore

    Miracle Coffee opens flagship store in Singapore

    Miracle Coffee has launched its flagship store in Singapore, succeeding the brand’s pop-up kiosk at the ArtScience Museum in Singapore’s Marina Bay Sands, which opened in September last year.

    The flagship location, created by Singapore firm Parable Studio, includes The Miracle Lab as a sharing platform to promote coffee and innovation conversations.

    Miracle Coffee, founded in 2017 by Singaporean musician JJ Lin, launched its first store in Taipei in 2017 and now has five locations in Taiwan and China.

    With a population of nearly 6 million, Singapore is an important market for foreign coffee brands due to its coffee-drinking culture. In the last 12 years, several coffee brands have arrived in the country, including Luckin Coffee, the South Korean business Compose Coffee, and Kenangan Coffee.

    However, in October, Singapore-based ‘tech-driven’ coffee business Flash Coffee closed all 11 outlets across the city-state, citing the need to “double down” on more promising areas.

    Lees ook:

    Lees ook:

    Lees ook:

  • Birkenstock opens House of Birkenstock in Singapore

    Birkenstock opens House of Birkenstock in Singapore

    German shoe manufacturer Birkenstock has launched its House of Birkenstock in Singapore, marking the first of its kind in Asia.

    The store, located in one of the Duxton shophouses, combines the local design elements with its traditional German heritage. It is also Birkenstock’s seventh location in Singapore.

    The store’s entrance includes a traditional Chinese wooden signboard, handmade paper lanterns and the installation of vintage tiles. There is also a 6-meter-high Birkenstock feature wall and a contemporary Peranakan water feature.

    The space offers more than 200 models and is also the first store in Southeast Asia to offer the Birkenstock 1774 collection.

    In addition, Birkenstock plans to introduce different services in the future, including customization and repairs, strengthening its sustainable commitment.

    The brand said it is growing its presence in the APMA (Asia Pacific, Middle East and Africa) region with new store openings in selected locations.

    Birkenstock named Tiffany Wu as MD for Greater China last month to lead the footwear company’s expansion in the region.

    Lees ook:

  • Singapore Airlines’ cargo volume up 7 percent in October

    Singapore Airlines’ cargo volume up 7 percent in October

    Singapore Airlines saw cargo loads jump 7 percent year on year in October, on the back of e-commerce flows and freighter charters, according to the company’s latest operating results.

    The carrier’s cargo operations posted a load factor of 56.1 percent, or 3.5 percentage points higher year-on-year, with load factors on routes to The Americas (12.5 percentage points), South West Pacific (9.5 percentage points) and West Asia and Africa (7.8 percentage points), seeing notable gains. Meanwhile, cargo load factors on East Asia routes fell-10.1 percentage points.

    Capacity for the month expanded 23 percent YoY, which was outpaced by 23.5 percent passenger traffic growth, with SIA and Scoot registering 3.1 million passengers in total, up 36.1 percent from the same month a year before.

    As of end-October, the group’s cargo network comprised 121 destinations in 37 countries and territories.

    Lees ook:

    Lees ook:

    Lees ook:

  • SingPost’s Australian unit eyes purchase of Border Express

    SingPost’s Australian unit eyes purchase of Border Express

    Freight Management Holdings or FMH, a subsidiary of Singapore Post, has entered into a conditional sale and purchase agreement with the shareholders of Border Express, for a maximum purchase consideration of A$210 million, or approximately S$183 million.

    Border Express is considered the 6th largest national transport and distribution services company in Australia with comprehensive freight connectivity, warehouses and regional centres.

    It provides end-to-end interstate logistics services with a network of 16 facilities, a fleet of over 700 vehicles, a team of 1,300 employees, and over 3,000 clients across industries, including large retail and consumer brands.

    Upon completion, Border Express will join the transportation companies held under the FMH Group umbrella, which include GKR Transport, Niche Logistics, BagTrans, Formby Logistics and Spectrum Transport.

    Over the past three years, SingPost has expanded its operations in Australia with the FMH Group and CouriersPlease, and more recently, it reached agreement with the remaining minority shareholders of FMH to take its ownership to 100 percent.

    The Australian integrated logistics market is estimated at over A$120 billion. With the acquisition of Border Express, revenues of the wider FMH Group are expected to exceed S$1 billion.

    “Upon completion, the acquisition will support FMH Group to realise the vision of a new logistics ecosystem where people and physical assets are connected through a ubiquitous technology platform, enabling true supply chain efficiency,” said Simon Slagter, Group Chief Executive Officer at FMH Group,

    The transaction is subject to relevant statutory approvals and other closing conditions.

    Lees ook:

  • Singapore Airlines to host AAPA’s 67th Assembly of Presidents

    Singapore Airlines to host AAPA’s 67th Assembly of Presidents

    Singapore Airlines (SIA) will host the 67th edition of the Association of Asia Pacific Airlines (AAPA) Assembly of Presidents on 9 and 10 November 2023.

    The AAPA, which has 14 member airlines, is the trade association for scheduled international carriers based in the Asia Pacific region1.

    More than 200 delegates, attendees, and members of the media from around the world are expected at the Assembly, which will be held at Singapore’s Mandarin Oriental Hotel.

    Delegates from member airlines, including Chief Executive Officers and senior management, will be joined by representatives from key stakeholders such as the International Air Transport Association (IATA), International Civil Aviation Organization (ICAO), Airports Council International (ACI), Singapore’s Ministry of Transport and the Civil Aviation Authority of Singapore, as well as the wider aerospace and aviation community.

    Mr Chee Hong Tat, Singapore’s Acting Minister for Transport, will be the guest of honour at the opening session on Friday, 10 November 2023.

    This year’s theme, Sustainable Air Transport Growth in the Asia Pacific, underscores the importance of international air transport and the industry’s commitment to sustainability. The Assembly provides a platform to discuss the opportunities and challenges in the airline industry, and focus on developing a strategy for sustainable growth in the region.

    The Asia Pacific airline industry has rebounded from the impact of the pandemic, with the region’s passenger capacity reaching 77% of pre-pandemic levels in August 2023. This has helped to meet the robust demand for air travel, with international passenger traffic in the Asia Pacific doubling from a year before in August 2023 and expected to reach 80% of pre-pandemic levels by the end of the year.

    Mr Goh Choon Phong, CEO of Singapore Airlines, commented: “Deeper collaboration between airlines, as well as with our partners and stakeholders in the ecosystem, is critical for sustainable growth. This will help to ensure that future generations continue to enjoy the many benefits that aviation brings. We look forward to meaningful discussions that will help to lay the groundwork for an even brighter future for the Asia Pacific’s airline industry.”

    Mr Subhas Menon, Director General of the AAPA, added: “2023 is a watershed year for Asia Pacific aviation. Air travel is again charging ahead even as the broader global economy comes off the boil. As it looks to return to growth, the industry must navigate challenging geopolitical, economic and climate realities. Against this backdrop, and with the line-up of influential speakers, no doubt that this year’sAssembly of Presidents will deliver many provoking yet inspiring conversations.”

    Lees ook:

    Lees ook:

    Lees ook:

  • Chloe opens new boutique at Changi Airport

    Chloe opens new boutique at Changi Airport

    Chloe has partnered with Heinemann Asia Pacific to launch a new boutique in Changi Airport’s Terminal 2 transit area.

    The launch, which marks Chloe’s first entry into Changi Airport and Heinemann’s return to Changi after an eight-year absence, includes a wide selection of products ranging from leather goods to shoes and accessories, as well as the Fall – Winter 23 collection.

    According to the brand, the space is devoted to both Maison’s founder, Gaby Aghion, whose home of Egypt is mirrored in the warm desert palette, and to former creative director Gabriela Hearst – through earthy textured tones that remember her early years in Uruguay, South America.

    “We are delighted to be back at Changi Airport, as the retail partner of a brand as desired and as committed to their values as Chloé,” said Heinemann Asia Pacific CEO Marvin von Plato.

    Chloe collaborated with pre-loved clothes marketplace Vestiaire Collective and digital ID provider EON earlier this year to develop the Chloe Vertical, an innovative circular economy project with sustainability at its core.

    Lees ook:

  • Singapore retail sales growth softens in September

    Singapore retail sales growth softens in September

    Singapore retail sales – excluding motor vehicles – were up only 0.5 percent year-on-year in September, a slowdown compared to the 4 per cent increase in August.

    According to the Department of Statistics Singapore, the total retail sales value was about US$2.5 billion, down 0.8 percent month over month on a seasonally adjusted basis. Online retail sales accounted for 15.2 percent of total sales value.

    By industry, sales of food & alcohol jumped 22.6 percent, followed by toiletries & medical goods (10.3 percent) and apparel & footwear (8.1 per cent).

    Retailers of computer & telecommunications equipment and furniture & household equipment recorded declines in sales of 12.7 percent and 4.8 percent, respectively.

    Sales of food & beverage services rose 6.9 percent yearly to US$726 million, following the 8.6 percent growth in August. Approximately 23 percent of this came from online sales.

    All industries within this sector posted sales growths, led by food caterers with a 24.1 percent increase.

    Lees ook:

  • FedEx speeds up Vietnam-Singapore service with B767F

    FedEx speeds up Vietnam-Singapore service with B767F

    FedEx Express is further enhancing its services between Vietnam and Singapore as well as the wider Asia, Middle East, Africa (AMEA) and Europe market, with the introduction of a new flight offering expedited delivery times.

    The new service will use a dedicated B767 freighter starting October 31 to fly four times a week in the evenings from Ho Chi Minh City to Asia and Europe through the FedEx hub in Guangzhou, China.

    Exporters shipping from Southern Vietnam will benefit from faster transit times for shipments to Singapore and major Asian markets in just one business day, and two business days to Europe.

    These new flights offer additional capacity on top of the current five flights to Asia, Europe, and the US. These include four daily morning services through the FedEx hub in Singapore and the existing evening flight through the Guangzhou hub.

    FedEx has been supporting cross-border trade to and from Vietnam since it established operations in the country in 1994.

  • Flash Coffee ceases operations in Singapore

    Flash Coffee ceases operations in Singapore

    Flash Coffee has shut its Singapore operations to focus on other markets, the company told CNA on Friday (Oct 13) in response to queries about its business here.

    The Singapore-based coffee chain had 11 outlets in Singapore, including one at Jurong Point where a sign on Thursday said employees were “on strike” over late salary payouts.

    “Contrary to reports, our staff in Singapore are not on ‘strike’,” the company said.

    “We ceased operations at our 11 stores, and consequently, our baristas are not required to report to work.”

    Flash Coffee said that to build a profitable and sustainable business, it decided to “further consolidate our future efforts and to double down on our most promising markets”.

    “To facilitate this renewed focus, we ceased operations in Singapore yesterday, comprising 11 stores out of our (around) 200 global stores,” it added.

    A search on the Accounting and Corporate Regulatory Authority (ACRA) portal showed that the company’s status was “in liquidation – creditors’ voluntary winding up”.

    Launched in 2020, Flash Coffee, with its iconic yellow storefront, also operates in Asian markets such as Indonesia, Thailand and Hong Kong.

    In 2021, it had almost 30 outlets in Singapore.

    Flash Coffee, a non-unionized company, said it is “proactively assisting” affected team members.

    “Most of our Singapore head office staff have been offered roles in other markets or with our regional team. Additionally, we are actively trying to connect our baristas with opportunities in other coffee chains,” it added.

    A union said on Friday night that Flash Coffee’s employees affected by the sudden closure of the outlets are owed outstanding salaries and Central Provident Fund (CPF) contributions. They also had prevailing leave entitlements.

    Salaries owed to workers comprise the balance of 75 per cent of their September salaries, as well as wages for work done until Oct 12. It also includes the encashment of remaining leave days, said the Food, Drinks and Allied Workers’ Union (FDAWU).

    “The workers engaged by the union shared that there were no explicit plans to put up any coordinated action following companies’ sharing of the situation at hand,” the FDAWU added.

    The union also said it is assisting affected members with salary-related claims and will provide job assistance support.

    CNA has contacted Flash Coffee to ask about the outstanding salaries owed to workers.

    Lees ook: