Tag: tea

  • Blue Bottle Coffee Taking Off in Seoul

    Blue Bottle Coffee Taking Off in Seoul

    The first South Korean cafe for Blue Bottle Coffee has launched today.

    The brand’s 14,000sqft headquarters in Seoul includes a roastery and training lab, which is open for public tours, classes, and tastings. Blue Bottle will open a second cafe in Seoul later in the second quarter and has plans for more by the end of the year.

    South Korea is the second international market for the company, which opened its first Tokyo cafe in 2015, inspired by the hospitality of traditional Japanese kissaten (coffee house) culture.

    “Every time we visit Korea, we are deeply honored by the enthusiasm and love for our brand,” said Blue Bottle Coffee CEO Bryan Meehan. “Our Instagram account has more followers in Seoul than any other city in the world. South Korean guests have travelled thousands of miles to meet us in the US and Japan. Finally, we are bringing Blue Bottle to our loyal Korean guests.”

    The industrial, red-brick building that Blue Bottle Korea has launched in is located in the Seongsu neighbourhood, often referred to as the “Brooklyn” of Seoul. The space, designed by Jo Nagasaka of Schemata Architects, displays the brand’s signature emphasis on natural light and warm minimalist design.

    Featuring an open atrium with glass separating the first and second floors, the building offers a transparent view from street level into Blue Bottle’s roastery. Guests may descend a staircase into the intimate below-ground cafe featuring classic walnut chairs and tables.

    Seongsu is situated next to the idyllic Seoul Forest, an urban green space frequented by families of all generations.

    Blue Bottle sees huge potential for growth in the Korean coffee market, which is quickly emerging as an international destination for specialty coffee. Koreans consume more than 25 billion cups of coffee per year, and more than half of the world’s Q-graders – coffee specialists licensed to purchase premium green coffee beans – live in South Korea.

    With more than 18,000 coffee shops already trading in Seoul alone, Blue Bottle Coffee has entered a highly competitive market. It intends to differentiate itself by quality and sustainable practices, bringing expressive blends and rare single origins sourced through direct trade to the country.

  • Chatime facing allegations of Employee Underpayment

    Chatime facing allegations of Employee Underpayment

    Bubble tea chain Chatime is the subject of the latest underpayment scandal, after an in-depth report alleged rampant underpayment in both corporate-owned stores and the franchisee network stretching back to 2009.

    Employees of the Taiwanese company’s Australian subsidiary – Infinite Plus – are owed more than $10 million, according to the report. Many of the underpaid workers are foreign students on visas from China and Taiwan, who were too afraid to complain to authorities, the report said.

    A spokesperson for the Fair Work Ombudsman (FWO) told it has a current investigation relating to Infinite Plus, so could not comment further on the matter at this stage.

    The report comes after a parliamentary inquiry earlier this year called for a total overhaul of the franchise sector, after a series of underpayment scandals at 7-Eleven, Retail Food Group, Domino’s Pizza Enterprises Ltd and other franchise businesses.

    Chatime had not previously been insinuated in the underpayment scandals, but according to the report, the bubble tea business had in fact received a formal complaint from the Fair Work Ombudsman (FWO) in 2018, after an audit of its corporate-owned stores from August to December 2016 revealed 150 workers had been underpaid.

    Chatime was told to back-pay workers an estimated $113,494 in NSW and $62,975 in Victoria, the report stated, but was not further penalised by the FWO. The Ombudsman also chose not to make the finding public.

    Earlier this month, however, the regulator commenced legal action against a Chatime franchisee in Sydney, which it alleged underpaid 17 workers more than $46,000. A Chatime insider told, “It’s pretty standard picking on the little guys, not the big guys”.

    The spokesperson for the FWO told it is examining the rapid establishment and expansion of overseas franchise businesses.

    “These businesses often implement operating models and workplace practices associated with their countries of origin,” the spokesperson said.

    “In combination with employing migrant workers, who may be unaware of their rights, there is significant potential for non-compliance. We are proactively auditing several emerging franchisees in the fast food, restaurant and café sector to check compliance of their business models with Australia’s workplace laws.”

    The spokesperson said recent litigations commenced against PappaRich and Chatime franchisee outlet operators are the result of this activity.

    The spokesperson also confirmed that the FWO investigated Bakery Venture, a business that Infinite Plus’s key shareholders – Charlley Zhao and Iris Qian – were involved directors of and key shareholders, last year.

    The Ombudsman secured $350,000 in back-pay for employees and former employees of Bakery Venture, trading as Dough Collective, but further enforcement options were limited, since the company went into liquidation during the investigation.

    We asked Chatime for comment, but had not received a reply by the time of publication.

  • Starbucks sales surge despite China Growth

    Starbucks sales surge despite China Growth

    Starbucks sales growth has surpassed expectations with a glowing earnings report released yesterday that revealed strong performance in cafes across the US and China.

    “We are especially pleased with our comparable-store sales growth in our two lead markets, the US and China,” said Starbucks CEO Kevin Johnson, “where we are also continuing to drive strong new store development with industry-leading returns.”

    The firm reported a second-quarter net income of US$663.2 million, up from $660.1 million for the same period last year.

    “While much of the beverage comp-sales growth was driven by ticket, close to half of the ticket growth was from beverage mix and match,” said company CFO Pat Grismer, “demonstrating that our higher margin premium offerings resonated with customers and customers bought more beverages per transaction.”

    The release of Starbucks’ Cloud Macchiato last month, with promotional support from singer Ariana Grande, contributed to the results with “the second-most viral Starbucks campaign ever” according to Johnson. The success accords with the firm’s strategy to build on the cold-drinks business while focussing less on limited-time offerings and Frappucinos.

    The popularity of the chain’s cold drinks, along with improvements in store, saw US sales grow 4 per cent in stores opened for at least one year.

    Same store year-on-year sales grew 3 per cent in China, where the firm is facing a serious challenge from motivated competitor Luckin Coffee. “This performance is especially noteworthy when you consider the intensity of competition from discounting in China, as well as our aggressive pace of new store development,” said Johnson.

    Transactions have decreased by 1 per cent in China, most likely as a result of increased competition, which has recently forced Starbucks to introduce a fast-delivery service in partnership with Alibaba. The firm has also seen significant growth in its loyalty program, Starbucks Rewards.

    Starbucks surpassed 30,000 outlets worldwide in the second quarter, with 94 per cent of new openings occurring outside the US. A further 2100 new stores are planned for launch before the end of the current fiscal year, nearly 600 of those in China.

  • China’s Luckin Coffee Looking at The USA

    China’s Luckin Coffee Looking at The USA

    China’s Luckin Coffee has filed for a US IPO seeking to raise up to US$800 million.

    For the time being, the IPO is officially indicated by a $100 million placeholder figure, however knowledgeable sources have disclosed the actual amount sought may be more than $500 million and up to $800 million, with the company’s valuation estimated at $4–5 billion, far higher than has been reflected in previous statements.

    Within the last few weeks the company secured a further $150 million in equity funding, ahead of the IPO.

    If the public listing is successful, it will make the Beijing-based cafe chain the largest US IPO by a Chinese company so far this year.

    China’s Luckin Coffee has undergone “expansion on steroids” in an effort to displace Starbucks as the biggest operator in the nation. This year, the firm plans to more than double its current network of 2370 stores, despite still operating at a loss following the ambitious growth spurt.

    Luckin’s net loss to shareholders was $475.4 million last year against a total revenue of $125.27 million. However the firm insists the future is bright – a prospectus released by China’s Luckin Coffee suggests that coffee consumption in China will rise to 15.5 billion cups by 2023 compared with the 8.7 billion cups consumed last year.

    “The big question for the brand long term is if, when it rolls back discounts, enough customers stick around,” said Shanghai-based principal at China Market Research Group Ben Cavender. “But the company has completely rewritten the rules for the coffee business in China and has impacted Starbucks as well as a host of smaller players.”

  • Cha Tra Mue Ready for Hong Kong debut

    Cha Tra Mue Ready for Hong Kong debut

    The bubble-tea craze is showing no sign of letting up with yet another overseas entrant about to make its debut on the streets of Hong Kong.

    The latest brand comes not from Taiwan, but from Thailand. Cha Tra Mue, described by Time Out as “one of Thailand’s most popular and beloved tea brands,” will open its first store in Hong Kong this Saturday (April 27), in Causeway Bay.

    Cha Tra Mue (which translates to Number One Brand) was launched more than 70 years ago as a packaged consumer goods brand and in recent years expanded into fresh tea shops. It is known for its sweet, smooth Thai-style milk tea and green-tea drinks. It has already expanded into Malaysia, South Korea, Mainland China (Beijing) and Singapore.

    The Hong Kong outlet, at 49 Jardine’s Bazaar, will use only tea leaves, coffee beans, lime and honey imported fresh from Thailand. It will also offer a pandan-flavoured bubble tea.

    Besides serving fresh beverages, the Cha Tra Mue cafe will sell packaged tea including family-sized packs of tea bags, and most likely soft-serve tea-flavoured ice cream.

  • Gong Cha to open world’s first bubble-tea funhouse

    Gong Cha to open world’s first bubble-tea funhouse

    Gong Cha will team up with Tokidoki to create the world’s first bubble-tea funhouse at Singapore Shilin night market.

    The Tokidoki-themed bubble-tea funhouse will bring three new flavours including Rosa Latte, Berry Biscotti, Bambu Boba, served in Tokidoki co-branded cups.

    Boba enthusiasts can also treat themselves to bubble tea-inspired desserts such as Boba Pancake, and Earl Grey Milk Tea Ice Cream.

    There will also be two limited-edition Tokidoki x Gong Cha-merchandised tumbler and sleeve for the first 500 customers daily.

    At a DIY station, customers can customise their own drinks.

  • Bubble tea, the next gold mine

    Bubble tea, the next gold mine

    Investors are flocking into the bubble tea market since demand is booming across the country. Market researchers have found the market is growing at 20 per cent a year and reached US$300 million two years ago. There are over 100 brands already and many more famous names are flocking in.

    In large cities like HCM City and Hà Nội, it is easy to find bubble tea stores belonging to major brands like Alley, Gongcha, Phúc Long, Ten Ren, and Royaltea.

    There are also smaller stores with cheaper prices run by small business people.

    Seeing the demand, many coffee chains like Highlands and The Coffee House and restaurants have added bubble tea to their menu.

    Besides bubble tea simply being a popular drink for various age groups, the shops selling it have become a haunt for youngsters because of their facilities and decor.

    A spokesperson for a famous brand name, Gong Cha, said: “Competition in bubble tea market in Việt Nam is a marathon.

    “Bubble tea has established itself on the Vietnamese food and drink scene. Bubble tea shops are no longer just places selling beverages. They are places featuring a speciality totally different from traditional places like coffee stores and restaurants.”

    Brand expert Võ Văn Quang was quoted as saying by Người Lao Động (The Labourer) newspaper that the popular drink in Hong Kong and Taiwan has undergone many changes in the Vietnamese market with many toppings to match Vietnamese tastes.

    “Milk tea is now a popular drink among Vietnamese youth.”

    Most of the milk tea brands have come to Việt Nam as franchises, he said.

    “At prices of VNĐ30,000 to over VNĐ80,000, bubble tea is brining huge profits. That is why foreign brands are keen on franchising in Việt Nam.”

    A bubble tea shop is much cheaper to set up than a coffee shop while the profits are huge, he said.

    Dr Đào Duy Khương, a retail expert, said milk tea, unlike coffee and tea, targets youths in big cities, and this demographic’s consumption behaviour is trendy meaning investors should change their offerings frequently.

    It is not surprising several brands closed in recent times, he added.

  • Cuckoo clock inspires Vietnam cafe

    Cuckoo clock inspires Vietnam cafe

    Design firm Tropical Space has built a coffee shop inspired by a cuckoo clock in Vietnamese seaside city Da Nang.

    The design, featured by Dezeen, features a brick structure with a house perched on top, with the coffee shop forming a single-storey base and the house extending out over the garden area. The local clay brick base is inset with vaulting arches surrounding a large courtyard and the glass-walled shop area.

    “Habits mean most people’s daily lives usually take place in functional spaces,” said the firm’s architects. “We have detached the walls that define these spaces to offer buffer space, urging people to leave their rooms and join together.”

    The house area, divided into three distinct blocks, feature spaces that can be closed off by small cuckoo clock-style wooden doors.

    The shells of perforated brickwork create cool, shaded spaces that admit natural light, and reflect other designs by the firm built in the region.

  • Khun Thai Tea appoints First Indonesian Franchise

    Khun Thai Tea appoints First Indonesian Franchise

    Entrepreneur Amelia Fransisca has been appointed master franchise holder for Khun Thai Tea Indonesia.

    Fransisca, who has a 10-year tenure in the foodservice industry, said she chose Khun Thai Tea for its novel, fresh taste despite its low sugar content compared to other competitors, amidst trending consumer demand in Indonesia for original tea and healthier beverage options.

    “This brand will be huge as an option for fresh tea and healthier choices,” said Fransisca. “I believe the brand will also become more recognizable to our people (especially among young people) because it is introduced and organized by a great team and a great plan.”

    Indonesia is already home to four Khun Thai Tea outlets – three in Jakarta and one in Bali. Fransisca plans to spur growth by focussing her efforts in Indonesia’s cities and suburban areas, with special care given to the Jakarta, Bogor, Tangerang and Bekasi areas, where she says new outlets will help the brand gain more recognition.

    She has also chosen to open in these areas first due to local consumers’ strong buying power, range of food and beverage choices and exposure to product innovation. They are also well-positioned in terms of proximity, allowing closer supervision of procedures, services, and product quality.

    “The food and beverage business still has lots of room to develop and innovate nowadays, especially in Indonesia. That is why F&B is a good business,” she said. “Selling drinks is also simpler, and delivers good margins for comparatively average business costs … Compared to starting up a new business, it is also safer to choose a franchise.”

    “According to recent research conducted through social media in Indonesia, a glass of milk tea with boba is still the number-two most-wanted product on most Indonesians’ must-buy list, after famous chicken dishes called ‘Ayam Geprek’.”

    Khun Thai Tea is currently amongst the fastest-growing beverage store brands in Singapore, Malaysia, and Indonesia.

  • Zarraffa’s Coffee Open Two New Shops

    Zarraffa’s Coffee Open Two New Shops

    Coffee chain Zarraffa’s Coffee will open two new stores this month, one in Clarkson, WA, and the other in Bankstown, NSW.

    The chain’s Clarkson store, which will be the retailer’s first purpose-built location in the Perth area, will feature a comfortable in-store environment and a full-service drive through.

    Zarraffa’s new drive through brings the total to six in Western Australia, with the other five stores located in various suburbs across Perth, including Ellenbrook, Canning Vale, Currambine, Peppermint Grove and in Kalgoorlie.

    “The Clarkson store typifies what Zarraffa’s customers experience on the East Coast where the brand has been built steadily since 1996,” said founder and managing director Kenton Campbell.

    The Bankstown store will be the retailer’s fourth store under the NSW area developer arrangement, Zarraffa announced.

    The retailer said more stores have been proposed this year for the company.

    “We are not interested in growth for growth’s sake,” Campbell said.

    “Zarraffa’s has built its reputation on creating small business opportunities, through specialised training, operational consistency and great products and service – year on year.”

  • Soul Origin offers free toast

    Soul Origin offers free toast

    Cafe chain Soul Origin is giving away a free slice of Vegemite toast with any coffee purchase on Wednesday, after an imprompt national debate broke out yesterday over the correct amount of Vegemite on a slice of toast.

    The debate started when a customer took issue with the scant serving of Vegemite on their toast and posted an image to the Breakfast sub-Reddit page, calling the Soul Origin cafe in the Domestic Terminal of Sydney Airport that served it to them “un-Australian”.

    The image was widely shared across social media, where thousands of Vegemite fans and haters weighed in.

    “I’m fairly sure that’s illegal in Australia,” one Redditor commented on the original photo, while another noted, “I hate the stuff and even I know that isn’t quite enough.”

    On the other side of the fence, some pushed for the option to throw the toast in the bin and replace it with peanut butter instead.

    Soul Origin chief executive Chris Mavris took the frenzy in stride. He released a statement Tuesday afternoon announcing customers would receive a free slice of Vegemite toast with any coffee purchase on Wednesday, and encouraging customers to tell their local cafe exactly how they like it.

    “There’s nothing more Australian than Vegemite on toast but it’s no secret that everyone has their own personal way of enjoying this national delicacy,” Mavris said.

  • Vietnam’s Q1 coffee exports down 15.3 percent on-year

    Vietnam’s Q1 coffee exports down 15.3 percent on-year

    Vietnam’s coffee exports in Q1 are expected to fall 15.3 percent from a year earlier to 477,000 tonnes, government data showed Friday.

    Coffee

    Coffee exports from Vietnam will likely fall an estimated 15.3 percent in the first quarter of this year from a year earlier to 477,000 tonnes, equal to 7.95 million 60-kg bags, the General Statistics Office said in a report on Friday.

    Coffee export revenue for Vietnam, the world’s biggest producer of the robusta bean, will likely decline 23.8 percent to $830 million in the three-month period, the report said.

    The country’s coffee shipments in March are estimated at 160,000 tonnes valued at $278 million, it said.

    Rice

    Rice exports in the first quarter from Vietnam were forecast to fall 11.5 percent from a year earlier to 1.31 million tonnes.

    Revenue from rice exports in the period was expected to drop 23.6 percent to $567 million.

    March rice exports from Vietnam, the world’s third-largest shipper of the grain, totalled 600,000 tonnes, worth $256 million.

    Energy

    Vietnam’s first-quarter crude oil exports were seen rising 7.7 percent from the same period last year to an estimated 1.07 million tonnes.

    Crude oil export revenue in January to March is expected to fall 3.5 percent to $507 million.

    Oil product imports in the first quarter were estimated at 2.0 million tonnes, falling 42.6 percent from the same period last year, while the value of product imports fell 47.6 percent to $1.17 billion.

    Vietnam’s January to March liquefied petroleum gas imports were seen falling 7.9 percent from a year earlier to 349,000 tonnes.

  • French coffee chain Malongo Looking at Southeast Asia

    French coffee chain Malongo Looking at Southeast Asia

    French coffee shop chain Malongo is expanding into Southeast Asia.

    After the successful opening of two outlets in the Philippines last year, the organic-coffee company is eyeing more stores in the region, targeting Vietnam, Thailand, Indonesia and Singapore.

    Malongo is seeking investors interested in growing the brand’s presence in their local market via a licensing model. The new stores will be based on the outlets opened in the Philippines.

    Located at One Bonifacio in BGC, the first Philippine store features a French-heritage led design, serves coffee sourced from multiple countries, and promises a commitment to eco-consciousness.

    Roasters since 1934, Malongo is a family-run firm. More than half of Malongo’s coffees and all of its teas hold organic AB certification, including a guarantee that no fertilisers or pesticides are used in farming.

  • Tealive parent Loob Holding eyes on IPO

    Tealive parent Loob Holding eyes on IPO

    Tealive parent Loob Holding, is planning an IPO to fund ‘aggressive expansion’. The company is looking to open 1000 Tealive stores in 15 countries by the end of next year.

    Along with another 150 new outlets in India by 2024.

    China is still its focus market, with 500 more outlets to come after first outlet opened last November.

    Tealive has more than 200 outlets in its home market, seven in Vietnam, two in China, and one in Australia. About one third of these are operated by franchisees.

    Loob Holding CEO Bryan Loo said the company is building relationships with potential business partners in Japan, Indonesia, Myanmar, Mongolia, and the UAE, while Singapore is also in its expansion plan.

    Apart from Tealive, Loob also runs F&B franchises in Malaysia, including Gindaco, Croissant Taiyaki, Define:food, Define:burgers and Ko Ko Kai.

  • Industry leaders at Café Asia, Singapore’s largest coffee and tea show welcome the inaugural Restaurant Asia 2019

    Industry leaders at Café Asia, Singapore’s largest coffee and tea show welcome the inaugural Restaurant Asia 2019

    This morning, business leaders and key players from the coffee, tea and bakery industries gathered at the official opening ceremony of the 7th Café Asia 2019, the 7th International Coffee & Tea (ICT) Industry Expo, and the 6th Sweets & Bakes Asiashows at Marina Bay Sands Singapore Expo & Convention Centre. This year, the three shows are held concurrently with the inauguralRestaurant Asia 2019 (RA 2019).

    The official opening ceremony was graced by Guest-of-Honour, Mr Chee Hong Tat, Senior Minister of State, Ministry of Trade and Industry & Ministry of Education.

    Together, the four exhibitions form a dedicated platform to host some 250 exhibitors from 28 countries, who are here to meet the needs of cafes and restaurants all over ASEAN and beyond. The one-stop convenient sourcing hub for the coffee, tea, pastry and the F&B industries is organised to foster new collaborations, explore opportunities, and to present the latest trends and developments to trade professionals and members of the public. Spanning a gross exhibition area of 7,000 square metres, the shows are expected to attract over 10,000 restaurateurs, baristas, café and coffee purveyors, coffee roasters, tea and baking ingredients suppliers, equipment distributors, and members of the public over the next three days.

    Restaurant Asia 2019 presents a dedicated showcase of the latest in cutting-edge restaurant, kitchen and culinary equipment, as well as solutions and supplies that will address the needs of restaurant owners, from front of house reception to the back of house operations. Restaurant Asia will also present its first Restaurant Asia Symposium 2019. Speakers at the symposium themed, Futureproof F&B: The Next Lap, will share invaluable insights on productivity, capability development and leverage on relevant technologies to future-proof the F&B business.

    Among the topics to be presented at the symposium is Menu Re-engineering for Profit Maximisation, led by Mr Chen Xin Shi, Managing Director of the illustrious Han Yuan Academy, a Taiwan-based organisation which provides consultations and classes for restaurateurs and the food & beverage industry. Classes and consultations conducted by Mr Chen are known to have leaders and players of the local and international food & beverage industry flocking into Taiwan for his invaluable insights and knowledge. During the presentation, Mr Chen will share knowledge on actionable steps to increase top-line through an understanding of customers and restaurants’ value perceptions and needs. Through strategic menu design and mixed management, restaurant owners will be able to enhance customer satisfaction and maximise unrealised profits.

    The launch of the inaugural Restaurant Asia expo this morning also bore witness to the signing of the Memorandum of Understanding between restaurant associations in the region to facilitate the forming of the ASEAN Restaurant Association Alliance. Present at the ceremony were representatives of the Cambodia Restaurant Association, the Indonesian Hotel and Restaurant Association, the Malaysian Food & Beverage Executives Association, the Hotel & Restaurant Association of the Philippines, the Restaurant Association of Vietnam and the Restaurant Association of Singapore.

    The MOU is the first step to the associations in ASEAN working towards promoting each other’s events and jointly organising activities for the business benefit of members of the collaborating associations, promoting the industry’s best practices, the creation of strong business relations among members of MOU partners and more.

    A key highlight of Café Asia this year is the inaugural ASEAN Coffee Federation (ACF) Specialty Coffee Auction which will make its debut on the second day of the show. A joint event by the ACF and Conference & Exhibition Management Services Pte Ltd (CEMS), the auction will feature coffee of specialty grade from participating exhibitors of Café Asia and also from ASEAN. All the beans on auction have been graded to meet ASEAN’s very own set of Coffee Standards which focuses on coffee beans cultivated in the ASEAN region. The set of ASEAN Coffee Federation Standards which was announced at Café Malaysia earlier this year, also makes its debut at Café Asia and is an excellent tool to boost the growth of the coffee industry in ASEAN which features key differentiations from existing standards originating from the west. The auction is attractive because the specialty coffee beans offered observe a dedicated process to acquire better quality beans.

    Café Asia’s packed comprehensive programme includes three high-octane National Coffee Championships which will see Singapore’s home-grown baristas, brewers, latte artists, and students contend in the Singapore Latte Art Championship, Singapore Cup Tasters Championship and the Singapore Coffee in Good Spirits Championship. Winners of the respective national titles will represent Singapore on the international stage at the world championships later this year.

    As part of the multi-sensorial and a highly interactive experience promised by Sweets and Bakes Asia 2019, visitors and bread-lovers will get to attend cooking studio workshops and demonstrations at the show. Activities will include hands-on sessions on baking the classic Ham Mayo Bread treat, workshops on baking the soft and fluffy Soufflé Cheesecake, as well as demonstrations on how to bake the all-time favourite flourless Gateau au Chocolat. Coffee cocktail lovers who visit Café Asia will also be feted with three daily demonstrations by coffee experts on how to concoct coffee cocktails using the finest coffee liqueur.

    Café Asia 2019, the International Coffee & Tea Industry Expo 2019, and Sweets & Bakes Asia 2019 are organised by CEMS. Café Asia 2019 and International Coffee & Tea Industry Expo 2019 are hosted by Singapore Coffee Association. The inaugural Restaurant Asia 2019 is organised by the Restaurant Association of Singapore (RAS) in partnership with CEMS.