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Tag: asia

Online shoppers prefer control to speed, says Deutsche Post DHL study

Rather than speedy deliveries, online shoppers prefer to be able to nominate delivery times and locations, according to a new study by Deutsche Post DHL Group.

They also want greater visibility, such as easily accessible shipment tracking and details of the delivery company.

“Speed isn’t everything,” says DHL eCommerce CEO Charles Brewer. “Through the survey of more than 1000 online shoppers in Germany, we found out that 78 per cent of them wish to specify the time for their deliveries, while 68 per cent want control over the arrival date for their orders.

“Online shoppers also gain satisfaction from a greater choice of delivery location, with 94 per cent of respondents saying they are very happy when they can specify parcel lockers like DHL’s Packstations as alternative delivery addresses, while one in every two say they would like the option to have delivery to a trusted neighbour in their absence.”

The trends are similar in Asia Pacific. “In a region where fast deliveries have become the norm, Asian e-tailers can no longer differentiate themselves on speed alone,” says DHL eCommerce Asia Pacific CEO Malcolm Monteiro. “We’ve also seen a growing number of e-tailers in Asia seek greater customisation and flexibility in the range of delivery options we offer their customers.”

Quick deliveries are still important for some buyers, favoured by 66 per cent of those surveyed.

Also, 88 per cent of online shoppers want direct access to shipment tracking, while 84 per cent want to know the name of the company making the delivery.

“A successful delivery is no longer solely determined by the speed of the last mile – it requires a whole new level of digital infrastructure, from real-time fleet tracking to SMS alerts and mobile apps,” says Monteiro. “Providing that level of visibility determines how much trust customers will put in any eCommerce brand, and how effectively it can grow and maintain customer loyalty.”

September 30, 2016
House of Fraser China debut nears
UK department store group House of Fraser is preparing for its debut in China after pushing back its original April launch date because of the Chinese New Year.

House of Fraser China says it has made “good progress” with its store planning with the launch now set for late this year.

The first store will open in Nanjing, inspired by the historic Frasers store in Glasgow, and featuring international and local brands. The opening will follow flat sales for the group during the first half of its latest fiscal year. However, the Chinese-owned department store group believes there is “significant opportunity” to set up as a global brand, says executive chairman Frank Slevin.

When Sanpower Group acquired House of Fraser two years ago, founder Yuan Yafei spoke of a global vision for the department store, including outlets throughout the Middle East and Russia, and as many as 50 stores in China.

House of Fraser last year confirmed it would open three stores in China.
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September 30, 2016
Drive de Cartier offers gentleman’s approach
To celebrate the launch of Drive de Cartier watches for men, Cartier is running a week-long event that offers shoppers a chance to step inside a gentleman’s impeccably stylish home.

The Qube at PMQ in Central has been transformed into a series of rooms filled with a mix of objects and collectibles. Visitors are first welcomed into the lobby and have their picture taken at an interactive photo wall before beginning their tour in a library.

Filled with collectibles, the library features contemporary art pieces from Opera Gallery and one-of-a-kind figurines including Batmobiles, Transformers and vintage racing cars.

Next on the tour is an atelier featuring a wall of television screens with sketches of the Drive de Cartier watch on display. In the corner is a working desk made from the aircraft wing.

For the gentleman’s dressing room, grooming products from Joyce Grooming are on display as well as Technogym equipment. Several outfits put together by Mr Porter are also on display, all styled to match with the Drive watches and their colourful leather straps. Old-school shave workshops are also being provided by Fox & The Barber, while The Armoury is providing an insight into classic Italian tailoring.

The chic and contemporary drawing room is furnished with sofas, bar, garden and a games den including a car-racing simulator. Other interaction for visitors includes using their mobile phones to play arcade games on a giant screen, honing their poker-playing skills with professional player Jan Tan, and challenging award-winning pool master Au Siu Wai. There is also the chance to taste exclusive coffee and chocolates, and take part in workshops on coffee blending, whiskey and craft-beer tasting, and cocktail mixology.
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September 30, 2016
New retailers to open at Marina Bay Sands
More luxury brands and new-to-market retail concepts are debuting at The Shoppes at Marina Bay Sands – along with an expanded collection of premium children’s brands at the North Promenade.

Gucci Kids, Kenzo Kids, Paul Smith Kids and Stella McCartney Kids will open in the first half of next year – the first standalone stores in Singapore for all four brands. They join Baby Dior, Dolce Gabbana Junior and Fendi Kids, all of which are the first and only outlets for the brands in Southeast Asia.

Marina Bay Sands VP of retail John Postle says the brand expansion helps The Shoppes continue to sharpen its edge as a leading shopping destination.

Lewis Hamilton at The Shoppes

Culinary options at the mall are also being extended. Just opened is Seafood Paradise, the homegrown brand’s flagship restaurant in Singapore.

The Paradise Group will also be opening its Canton Paradise this year to showcase classic Hong Kong cuisine such as roasts, noodles and wok-fried dishes.

Also launching soon is the first standalone Venchi Chocolate and Gelato kiosk in Singapore, featuring South American chocolate. Japanese chain Ippudo Ramen is also in the pipeline, as well as the new-concept Starbucks Reserve, which introduces rare coffees and special brewing methods.

New-to-market brands

As well as luxury lingerie store Agent Provocateur, other new-to-market brands set to join the mall this year include Homme Plisse by Issey Miyake, a men’s range of sporty separates. The collection will be featured in the same boutique space featuring Pleats Please Issey Miyake and Bao Bao Issey Miyake.

French fashion house Chloe will return to Singapore in the first quarter of next year with its first standalone boutique as part of a significant expansion across the mall’s luxury boutiques. Key enhancements will include Tiffany & Co doubling its store size and the Chanel duplex also expanding to nearly 11,000 sqft (1021 sqm). It will have a new design concept by architect Peter Marino.

Shoes, bags and accessories designer Jimmy Choo will also double its shop size. Other outlets also enlarging their stores include Breguet, Omega, Paul & Shark and Rimowa.

Meanwhile, The Shoppes at Marina Bay Sands is midway through its fashion promotion Front Row at The Shoppes. The event features the world’s fashion capitals each week through the eyes of trendsetters, highlighting craftsmen and offering personal styling sessions.

Front Row 2016 – Repetto Event with Yoyo Cao

A highlight was a regional party hosted by Burberry and attended by more than 200 guests. The evening introduced the brand’s new “Personalised for You” in-store experience for Southeast Asia, showcasing its most iconic designs and revealing the craftsmanship behind each piece.

British singer/songwriter Georgie also marked her debut in Asia with a performance at the in-store party.
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September 30, 2016
Cloudera, CenturyLink offer Big Data as a Service
Cloudera has expanded its partnership with CenturyLink to deliver big data as a service to enable customers gain value from all their data.

As part of being a preferred partner, CenturyLink’s Global IT Services is delivering a fully managed big data solution powered by Cloudera Enterprise.

This combined big data offering will exponentially speed time to deploy Cloudera Enterprise and also simplify some of the management complexities from Hadoop operations, so that customers can spend more time working with data and generating new insights that drive business growth.

“In addition to offering a platform for big data management and analytics in the cloud, we are also focused on delivering value-added use cases that run on this platform and help our customers become more agile and responsive,” said Gary Gauba, president of CenturyLink Cognilytics.

By leveraging Cloudera Enterprise, CenturyLink will gain a more complete view of its customers across all its systems, products, and diverse interaction channels. This entails integrating all existing data sources and ingesting real-time data.

CenturyLink will use the Cloudera platform to perform advanced analytics in the areas of SDN as well as network virtualization to proactively monitor and further optimize its global communications network.

Tom Reilly, CEO of Cloudera, said CenturyLink’s big data-as-a-service offerings will make concepts like advanced analytics, machine learning, and real-time data more available and accessible to more people.

CenturyLink’s big data-as-a-service solutions are under development and expected to be generally available later this year. Cloudera managed services by CenturyLink are now generally available.
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September 30, 2016
Samsung Recovers More Than 60 Percent Of Galaxy Note 7 Smartphones In US And South Korea

Galaxy Note 7 smartphones caused headaches and occasional burns to their owners, but only 60 percent of the defective devices sold in South Korea and the U.S. have so far been exchanged with new models, Samsung says.

This means that 40 percent of the potentially explosive handsets are still in consumer hands, despite the fact that Samsung issued a worldwide recall on the smartphone almost a month ago.

The percentage shows that the successful exchanges in the U.S. are slowing down.

At the middle of last week, Samsung reported that 50 percent of the potentially hazardous smartphones were replaced with new models in the U.S. It would seem that the number of returns increased by 10 percent in five days, but keep in mind that the total figure takes into account South Korean returns as well.

Last week, reports from South Korea indicated that the return percentage in the country is north of 50 percent.

Samsung tried its best to motivate South Korean retail stores to accelerate the replacement of faulty Note 7 phones, and it even put financial incentives on the table. The Korea Times reports that vendors can earn 20,000 won (about $18) per exchanged phone. Stores can get an additional $18 per phone should they top an 80 percent exchange rate of the Note 7 handsets prior to the end of September.

Even with the financial motivators in line, mobile customers in South Korea seem rather reluctant to let go of their Galaxy Note 7s. In the OEM’s home country, it took five days to see half of the Note 7 stock exchanged, whereas in the U.S. and Singapore the switch only took two days for 50 percent of devices.

Singapore customers wasted no time and swiftly returned the fiery Note 7 models. Samsung’s recall program was open for 10 days in the country and it already ranked an 80 percent exchange of the Note 7.

The recent battery scandal dented Samsung’s reputation as a reliable electronics manufacturer as well as its share value. However, 90 percent of Note 7 customers choose to replace their phones with a safe version of the same device. Of South Korean clients, only 4 percent chose a refund over an updated Note 7.

As a reminder, the biggest smartphone builder announced on Sept. 2 that at least 2.5 million Note 7 smartphones are being recalled due to faulty batteries that can overheat while charging, causing some phones to burst into flames.

According to the OEM, the replacement devices that are in stores are sporting safe batteries.

September 29, 2016
Why Is China The Center-Piece Of Starbucks’ Growth Story?
China is the brightest star of the Starbucks growth story. The company has almost 2,300 stores in over 100 cities in China, and continues to open more than one store per day. China outshone the other regions in the June quarter, by posting 7% comparable sales growth due to increased traffic. Further, China accounts for over 10 million of the 19 million Starbucks Reward members in China and Asia Pacific (CAP). To reinforce China’s growth potential, Starbucks has plans to open up 2,500 stores for the next five years in the region.

Why Is The Focus On China?

Starbucks is facing intense competition from western brands like McDonald’s, Dunkin’ Donuts, and Burger King, to establish a foothold in China, not to mention the existing domestic players. However, Starbucks differs from the other food chains in the fact that it is seeing continued success in the region, while others, like McDonald’s, which is selling-off its restaurants in mainland China, are seeing their business flailing. The question to be asked here is why is everyone focusing on China. There are a number of reasons. Firstly, the American market is largely mature. Consequently, a large growth impetus cannot be expected from the U.S. That means Starbucks, like others, needs to look at emerging countries and markets with low penetration to drive revenues. This leads us to China, which is the second largest economy in the world. The middle income class in China is expected to double over a period as short as five years. Although, its economy has slowed down recently, China is still among the fastest growing nations, far ahead of Europe and the States.

What Is The Reason Behind Starbucks’ Success In China?

According to data from Roland Berger, Starbucks dominated the Chinese coffee market with an impressive 60% share, while McDonald’s and Costa only make for 13% and 11% of the total. One of the major reasons behind Starbucks’ success in China, when others are failing, is its commitment towards delivering what customers want. Instead of trying to pitch the U.S. bestsellers in China, it came up with new and innovative products, such as green-tea flavored coffee, which holds appeal for the country’s masses. Secondly, rather than pushing take-out orders, which account for the majority of American sales, Starbucks adapted to local consumer wants and promoted dine-in service. Although dine-in services bring in lesser revenue per square meter, Starbucks’ high pricing strategy in the area results in China being as profitable a market as the U.S.

In addition to all this, Starbucks proved itself to be an employee-friendly workplace. While most western conglomerates treat their Chinese employees like cheap labor, causing the turnover rate to be high, Starbucks has invested in its employees through programs like student loans and subsidized accommodation. This further strengthened Starbucks position in China as satisfied employees are the best marketing agents a company can possibly ask for as they are the ones responsible for customer experience. Moreover, it has smartly partnered with local companies in various parts of China to overcome hurdles, deal with the complex foreign laws, and thus, grow effectively. The recent partnerships with the Chinese company, Tingyi, to manufacture and sell “ready to drink” products in China, is one example.

What Is Next For Starbucks In China?

According to the management, Starbucks plans to make China its largest retail market by the end of 2019. As mentioned before, it plans to open 2,500 new stores over the next five years in the region, even as the concerns about the slowdown in China increase. In 2017, it plans to open up a 30,000 square-foot Starbucks Shanghai Roastery and Tasting Room to appeal to the growing and increasingly rich upper class of China.

Starbucks has also begun sourcing its coffee beans from areas within China, to seem less foreign and help the domestic coffee industry flourish. Further, Starbucks has branched out into selling tea drinks, such as Teavana, in China. According to Euromonitor, the size of China’s retail tea market was nearly $10 billion in 2014, the largest in the world and far ahead of second-positioned Russia.
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September 29, 2016
Are low spending Chinese shoppers a new normal?
August shopping data from tax refund specialist, Global Blue, indicates a downward trend in tax-free in-store sales of -13% (year-on-year) – the worst decline since the start of the year and a big fall compared with July’s 0% change.

There are stark differences in August tax-free sales, largely because of the beneficial ‘MERS effect’ in Korea.

While transactions rose significantly in August by +25%, the decline of average spend at -30% clearly shows that individual travellers are spending less and this is probably due to a combination of factors ranging from China’s customs clampdown, a different passenger profile, and currency influences.

Global Blue says: “The rise of less affluent middle class Chinese travellers continues to bring down the average spend of tax-free shopping globally, with a sizeable impact in Asia. Across the region more ‘value seekers’ from second-tier and third-tier cities are growing their transactions, but with less affluent spending patterns.”

Duty free and travel retailers can take comfort from the rising number of travellers in Asia, which correlates with higher numbers of transactions in South Korea, Japan and Singapore. But, says Global Blue, the overall sales performance in the region is significantly limited by the headwinds of a stronger yen in Japan and Chinese spending in the region increasingly being driven by value-seeking shoppers who spend less.

COMMON THEME IS LOWER SPEND POTENTIAL

The travel boost is not compensating for the spending fall in key duty free and travel retail locations such as Singapore and Japan – while Hong Kong (downtown) does not even have the benefit of rising traveller numbers.

All Global Blue’s Asia tax-free shopping destinations rely on increased arrivals and traffic, yet the common theme is lower spend potential. With -33% sales in August, Japan has been affected by the strong currency, which has negatively impacted the number of transactions.

Transactions are strongly up but average spending is even more strongly down.

Global Blue estimates that 23% of Japan’s negative sales performance this month is driven by the softer yen and the other 10% is due to increased numbers of less affluent Chinese shoppers arriving in Japan (+20 to +30% more in the first half of the year at Narita airport) from second-tier and third-tier cities.

South Korea’s sales performance of +44% this month (versus an impressive triple-digit growth of +215% for July) is on the back of highly beneficial comparisons to last year when the MERS virus took a big toll on traffic.

ASIA YEAR-TO-DATE DOWN -21%

Transaction numbers are significantly up across all globe shopper nationalities in Asia, except for Hong Kong (-10%), reflecting the increase in air arrivals across Japan and South Korea. Taiwanese globe shoppers (+43%) showed the highest transactions growth in the region in August, followed by Chinese (+28%), with Thais and Indonesians up too. However, the decline in average spend per transaction is a long-term trend.

Global Blue estimates that the new Chinese value seekers are having a negative impact of between -6% and -10% across Asia as their demand for regional travel increases, driven by the Chinese government’s strategy of strengthening the economy by localising discretionary spending.

Year to date tax-free sales performance across the region is flat and average sales are down -21%. A less favourable economic situation in mainland China is also not helping travel spending: for example Japan’s current picture YTD is a +26% increase in transactions and a decline of -25% in average sales.
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September 29, 2016
Việt Nam retail market attracts international investors
Việt Nam’s growing retail market has attracted the attention of foreign retailers. A series of famous retailers from Japan, Thailand, South Korea and France have flocked to the country, hoping to penetrate the market, a recent JLL Việt Nam report said.

As penetration of foreign retailers into the country has increased, fierce competition in the retail space has become more intense. This will put the retail market to the test and only retailers with the right positioning to meet market demand will gain market share.

In 2014, the Berli Jucker acquisition of Metro Cash & Carry Việt Nam for an enterprise value of 655 million euro (US$700 million) – the largest-ever Merger & Acquisition deal in Việt Nam at that point – signalled entry of the Thailand retailer into the country.

Later, another Thailand giant, Central Group, acquired Nguyễn Kim Trading – Việt Nam’s top electronics retailer, and BigC Việt Nam- the second largest supermarket chain in terms of store number in the nation.

In October 2015, Emart – the leading South Korean retailer – officially marked its entrance with a US$60 million shopping centre in north HCM City. Also from South Korea, Lotte Mart is quite successful with 11 supermarkets, a number expected to increase to 60 stores by 2020.

Most Japanese investors consider the success of Aeon in Việt Nam a praiseworthy case in overseas investment. Aeon has four malls and expects to reach 20 malls before 2020. Also from Japan, Takashimaya arrived in July 2016 as anchor tenant of downtown HCM City’s Saigon Centre retail mall.

Adding to three Simply Mart stores in HCM City, AuchanSuper, a major retail brand from France, is planning to open another 17 supermarkets by end-2017 in the city and 20 stores by 2020 in northern Việt Nam.

Thanks to increasing disposable incomes, big fashion brands such as Gap, Mango and Topshop have become the top choice of many young Vietnamese. In September 2015, Zara opened its first flagship store in HCM City. H&M will reportedly enter Việt Nam early next year.

With 90 million people, Việt Nam has attracted retailers with its relatively young population – 70 per cent are aged between 15 and 64 years – who promise to be a key driver of robust market growth. Việt Nam’s urban population is expected to grow 2.6 per cent annually from 2015 to 2020, the highest rate among regional peers.

“Increasing disposable incomes, rapid urbanisation and rising living standards make Việt Nam one of the most dynamic emerging economies in South East Asia,” says Bùi Trang, Commercial Leasing Director at JLL Việt Nam.

According to the Boston Consulting Group, Việt Nam has the fastest growing middle and affluent class (MAC) in the region, which will double in size between 2012 and 2020, from 12 million to 33 million. MAC consumers, whose income is VNĐ15 million (US$700) or more a month, will be a key group of potential customers for retailers.

Việt Nam e-commerce is set for strong growth thanks to its growing consumer and online population. According to the Nielsen’s report, nine out of ten consumers in Việt Nam (91 per cent) own smartphones, compared to 82 per cent in 2014, and the rapid up-take of connected devices, especially smartphones and tablets are instrumental in media consumption shifting.

“Significantly increasing the amount of the credit card holders has also had an impact on the change in consuming behaviour. It is observed that people now are more willing to spend as they can afford more with credit and it tends to make shoppers less canny,” she said.

Additionally, increasing international arrivals and continuously improving infrastructure are also factors that make Việt Nam an alluring market for retailers.
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September 29, 2016
High-end Knockoff Retailers Busted in Seoul’s Busiest Tourist District
Seoul police busted four retailers Monday for selling counterfeit products of luxury brands in Myeongdong, one of the busiest tourist and shopping districts in Seoul.

The gang launched operations in April, and has since sold 40-million-won ($36,245) worth of knockoff products from 41 brands that included luxury brands Louis Vuitton and Rolex. Converting the sales figure to the retail value of their respective genuine products, they were worth over 8.3 billion won, the police said.

The suspects displayed the products without the logo engravings to evade police crackdowns. Instead, they sold the final products with the logos at a separate storage area only when visiting customers asked for counterfeit products.

“Counterfeit products can badly hurt the image of Myeongdong, so we plan to continue our crackdown operations jointly with the local government and the intellectual property office,” said a police official.

Image Credit: Yonhap
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September 29, 2016
Nepal set to approve 4G launches

Nepal’s telecoms regulator will soon approve two of the three applications it has received from operators seeking to operate 4G services.

The Nepal Telecommunications Authority’s (NTA) Frequency Management Department has recommended that the regulator allow both Nepal Telecom and Ncell to launch 4G services.

But the department rejected the proposal of a third operator, Smart Telecom, after finding that the operator failed to meet certain prerequisites. Eligibility was determined based on factors an operator’s current services and its performance under the Unified License issued to it.

As soon as the NTA board passes the recommendation, Nepal Telecom and Ncell will be able to launch 4G services.

The operators have been requesting to launch 4G for months, by repurposing the 1800-MHz spectrum currently being used to provide 3G services.

But the NTA was not able to approve the proposals until the government passed amendments to the existing radio frequency policy. The ICT ministry has now endorsed the amendments to the policy.

According to the report, Nepal Telecom has asserted it will be able to launch 4G services within two months of receiving a license.

September 29, 2016
AIS ramps up fiber competition
Thailand’s top mobile operator AIS is gearing up to launch what it says will be the country’s fastest fiber broadband services.

The operator aims to attract 300,000 users to its fiber service this year, increasing to 2 million by 2019.

The operator first entered the fiber broadband fray in April and has already been shaking up the market. The company currently has around 200,000 subscribers to its existing fiber services, a roughly 2% share of the total market.

Now the company aims to disrupt the market further, with plans to offer an entry-level 20Mbps service for 590 baht ($17) per month, comparable to the prices of ADSL broadband services.

AIS will also offer 50Mbps services for 888 baht per month and 100Mbps services for 1,888 baht per month. All packages will include free WiFi routers, free AIS internet TV and free installation.

With the new packages AIS has increased its target monthly fiber net additions to 45,000, up from a previous target of 30,000-35,000.
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September 29, 2016
Ericsson, HomeSend team for remittance in emerging markets
HomeSend and Ericsson have teamed up to accelerate the adoption of international remittances via mobile across emerging markets.

With the partnership, 50 million Ericsson-powered mobile wallet users are expected to benefit from access to international payment services via HomeSend’s network of money transfer operators (MTOs).

The Ericsson Wallet Platform is now certified by HomeSend, a joint venture between Mastercard, eServGlobal and BICS that aims to bridge the gap between financial institutions, non-financial entities and mobile network operators.

The HomeSend-Ericsson partnership aims to give financial service providers a low-cost, simple and fast way to connect the HomeSend global money transfer hub with Ericsson’s mobile money offering around the world. With this, mobile money users are expected to be able to enjoy new levels of flexibility, choice and value.

Ericsson’s Mobile Financial Services solutions now also include Ericsson interconnect, the company’s cloud-based financial transactions switching and mediation service, which aims to extend reach to Financial Services providers using any wallet or mobile banking platform.

“The partnership represents HomeSend’s continuing commitment to displace cash and facilitate electronic payments, advancing financial inclusion in the new global economy,” said Stephen Doyle, CEO, HomeSend. “Millions of new unbanked consumers will gain improved access to digital inflows from friends and relatives, as we continue to advance toward a fully open ecosystem for global mobile money remittances.”

In 2016, the World Bank expects remittances to reach over $600 billion, with more than $440 billion being sent to developing countries. The partnership aims to bridge the gap between finance and telecommunication service providers, enabling mobile wallet users to send and receive money from their family abroad through their mobile phones, while enabling financial institutions to offer their customers the convenience of digital money transfers regardless of their location or that of the recipient.

“By enabling fast, secure integrations to HomeSend’s remittance hub, we are providing growth opportunities for our customers,” said Peter Heuman, head of Ericsson Mobile Financial Services.

“Integration with the HomeSend Hub connects Ericsson mobile wallet powered financial service providers, and potentially other financial service providers, to a global network of financial institutions and MTOs. This represents a major advance in helping to grow mobile financial services ecosystems whilst supporting financial inclusion.”
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Teradata boosts customer experience with behavioral insights
Teradata now offers the Teradata Customer Journey Analytic Solution, a complete set of capabilities for discerning the behavioral paths of each individual customer.

The solution determines the next best interaction and delivering a consistent, personalized brand experience through every channel and touch point. It also uses Teradata’s consulting services, as well as technologies that enable real-time customer data integration, advanced behavioral analytics and multi-channel marketing automation.

Further, the solution enables CMOs who want to truly understand each individual customer experience to move beyond old school one-to-one marketing tactics that rely on purchases and traditional customer profiling.

The insights resulting from Teradata’s Customer Journey Analytic Solution enable marketers to optimize objectives such as response and conversion rates, service delivery, churn, and customer satisfaction – leading directly to high-impact business outcomes such as increased revenue and customer retention.

Customers today require every interaction with a brand to be consistent, but also personalized and relevant. This is despite the ever-expanding range of channels that make building a complete picture of each individual customer extremely challenging.

“Managing every customer as an individual, based on their interactions with your company, requires not only the integration of different types of data but understanding it through the application of complex multi-genre analytics,” said Dan Harrington, EVP for consulting and support services of Teradata. “Even the best-known companies feel this is a ‘boil the ocean’ project – making sense of billions of events for millions of customers, in real time.”
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September 29, 2016
Twitter said to be looking to sell
Twitter, the global microblogging service that pioneered hashtags and the art of marketing in small, crisp sentences is reportedly looking for suitors.

The sale around the region of $16 billion, although no accurate sales figures have been released and it greatly depends on the performance of Twitter’s stocks.

Reportedly, Twitter is working with Goldman Sachs and Allen & Co for the potential sale.

According to Reuters news sources, the company is not short of suitors. The list includes Alphabet (Google parent), Microsoft, Salesforce.com and Walt Disney, Twitter CEO Jack Dorsey is a board member.

Facebook, for the moment, seem to be glaringly absent.

No assurance of an actual sale has been given as of time of reporting.

A similar rumor reared its head around the same time last year, although evidence points to more concrete reports this time.

The biggest problem for Twitter is in its ability to be clear about its mission: whether it is a technology company or a media player.

It also has not found a way to monetize its over 300 million subscriber base. In comparison, Facebook and LinkedIn have fared better.

Twitter’s foray into becoming a major media player has not fared any better. Its prominence in the Rio Olympics did not increase engagement and a streaming deal with NFL is way lower than live TV. These misses have analysts saying that the Twitter stock being overvalued.
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