Tag: China

  • Social media set to morph into shopping platform

    Social media set to morph into shopping platform

    China’s shoppers expect a more personalized customer experience in a new digital era where the distinction between online and offline matters less, a new report on Chinese consumer trends has found.

    McKinsey & Co released their report China iConsumer Research 2017 on the sidelines of the annual meeting of the New Champions 2017, also known as Summer Davos, in Dalian, Liaoning province.

    It found the primary shopping mode for Chinese customers has become the omni-channel experience that can offer both offline and online channels before making purchases.

    More than 95 percent of the 5,900 respondents said they either visited the physical stores before purchasing electronics online or bought them in stores after doing online research.

    The report predicted the e-commerce market in China would expand 19 percent in 2017, a relatively modest rate compared to six years of rapid growth including 74 percent in 2011.

    The report found that the solely online retail platforms are reaching their ceiling, but the full potential of the digital retail sector has not yet been fulfilled.

    “Having quickly evolved as a market for pure digital players, Chinese e-commerce is poised to enter a new retail era,” the report said.

    The term ‘new retail’ refers to a combination of the strengths of both online and offline retail.

    Founder of e-commerce giant Alibaba, Jack Ma, said new retail is wiping out the distinction between physical and virtual commerce.

    In addition to shoppers’ high expectations for omni-channel services, McKinsey suggested other major consumption trends are emerging in China in the new retail era.

    Chinese customers are pursuing scenario-triggered shopping – an e-commerce experience that adapts to whatever a shopper is doing and seeing at a given moment, the report said.

    The report also found various consumer activities such as discovering new products and making purchases are appearing on social media platforms.

    About 70 percent of the people surveyed by McKinsey who use WeChat, an instant messaging tool and social media app in China, showed interest in shopping through the platform if their favorite brands were available on it.

    The report also noted Chinese consumers’ rising enthusiasm for customized products and services.

    The report found existing online product recommendations received by consumers are far from personalized. They are based on consumers’ previous online search topics or shopping history but fail to indicate new items consumers would be interested in.

    Deeper personalization based on data and connecting online and offline experiences are key for brands and retailers in China’s new retail era, the reports said.

  • China Telecom taps Silver Peak for managed SD-WAN services

    China Telecom taps Silver Peak for managed SD-WAN services

    China Telecom has forged a partnership with Silver Peak to provide its multinational enterprise customers with fully-managed software-defined wide area networking (SD-WAN) services using Silver Peak’s Unity EdgeConnectSP and Unity Boost SD-WAN products.

    The collaboration enables China Telecom to deliver managed SD-WAN services, including security services, SaaS optimization, cloud application performance, visibility and control to its large enterprise customers as well as existing enterprise customers with connectivity requirements.

    The partnership is signed between Silver Peak, a developer of SD-WAN technology and hybrid WAN products, and China Telecom Shanghai Ideal Information Industry Group, a wholly owned subsidiary under China Telecom.

    China Telecom Shanghai Ideal Information Industry is also partnering with Westcon-Comstor, a global distributor for Silver Peak, to help distribute the product globally.

    Westcon-Comstor has integrated EdgeConnectSP into China Telecom’s NetCare unified customer network monitoring and management platform using the EdgeConnect RESTful API. This enables China Telecom to offer real-time and proactive managed SD-WAN service monitoring and management to existing and new clients, according to Sliver Peak.

    “We are excited to partner with one of the world’s largest service providers, China Telecom, to bring fully managed tiered SD-WAN services to multi-national enterprises that are struggling with management challenges associated with cost effective global connectivity while maintaining WAN performance and security” said Shayne Stubbs, vice president service provider and cloud at Silver Peak.

    Stubbs said the new managed SD-WAN services help China Telecom cost effectively address the international connectivity, performance and security requirements for multinationals based in China seeking to expand out of region.

    Silver Peak’s SD-WAN solution also enables China Telecom to offer “tiered” managed SD-WAN services, including SLA-based performance for on premise and cloud-hosted applications, the executive added.

    He described the partnership with China Telecom as a “very strategic” move for Silver Peak’s expansion into the service providers market.

    In addition to China Telecom, Silver Peak has also worked with a handful of such service providers – including NTT Communications, Hyundai HCN in South Korea, TeliaSonera Finland and Interoute – to deliver managed SD-WAN services.

  • 5G connections in China to reach 428m by 2025: GSMA

    5G connections in China to reach 428m by 2025: GSMA

    Chinese operators are on track to launch commercial 5G networks by 2020 and are expected to establish the nation as the world’s largest 5G market by 2025, Mats Granryd, director general of the GSMA, said during a keynote at the Mobile World Congress Shanghai.

    5G connections in China will reach 428 million by 2025, accounting for 39% of the 1.1 billion global 5G connections expected by that point, Granryd said, citing a new study by GSMA Intelligence and the China Academy of Information and Communications Technology (CAICT) released Wednesday.

    “In its early phase, 5G will offer an enhanced mobile broadband experience that will enable next-generation consumer services such as augmented and virtual reality, while at the same supporting mission-critical applications across a range of industry verticals,” the executive said.

    Granryd said mobile operators – China Mobile, China Unicom and China Telecom- in China plan to run a phased testing period for 5G networks from 2017 to 2019 before launching commercially in 2020.

    The trio is expected to deploy ‘standalone’ 5G networks, which will require the construction of new base stations to site 5G equipment, backhaul links and a core network.

    Yet, some mobile operators in Asia are considering to deploy ‘non-standalone’ 5G networks that would run on existing infrastructure supplemented by targeted small cell deployment in areas of high density, allowing 4G and 5G services to run in parallel, the report noted.

    Granryd said 4G penetration is China has increased fivefold to 61% over the two-year period to March 2017 and there remains significant headroom for 4G growth.

    That said, 4G and 5G networks are expected to co-exist in China for a considerable period of time. The rate of 5G network rollout and adoption in China is also expected to be slower than it was for 4G, which Chinese operators were able to deploy rapidly earlier this decade within a mature 4G ecosystem.

    Granryd added that 5G investment in China will follow a more gradual path and over a longer timeframe than 4G, roughly seven years, from 2018 to 2025 – with capex not expected to account for more than 25% of operator revenue prior to commercial launch.

    In their early phase, 5G networks will concentrate on boosting the capacity of 4G networks to support rising cellular data traffic demands.

    Meanwhile 5G will also enable enhanced mobile broadband (eMBB) services such as 4K/8K Ultra-HD video and augmented reality (AR) and virtual reality (VR) applications.

    Though some services will require devices with new form factors, the smartphone is expected to remain the principal 5G interface at launch. The first 5G smartphones are likely to be priced at a premium to 4G models, as they will require an enhanced chipset and RF module supporting multiple sub-6 GHz, and possibly extremely high frequency bands (mmWave), as well as, potentially, a 4K or 8K screen.

    Enterprise is considered to offer operators the largest incremental revenue opportunity. Key vertical markets for 5G applications include automotive and transport, logistics, energy and utilities monitoring, security, finance, healthcare, industrial and agriculture.

  • China’s Tech Entrepreneurs Need to Watch Their Backs

    China’s Tech Entrepreneurs Need to Watch Their Backs

    In China, that’s already happening. Alibaba Group Holding Ltd. and Tencent Holdings Ltd. are online-offline conglomerates each with hundreds of millions of users. The pair–directly or through companies they invest in–provides services and products across a range of businesses from retail, media and entertainment to health care, payment, banking, logistics and transportation.

    Their market capitalizations, Alibaba at $358 billion and Tencent at $350 billion, are much higher than those of the state-owned enterprises that dominate the Chinese economy. The country’s biggest bank, Industrial and Commercial Bank of China, is valued at $261 billion; the telecom titan China Mobile is valued at $218 billion. The tech giants, with their wide reach into many facets of daily life, touch ordinary Chinese in ways state companies don’t.

    As their size and influence grow, Alibaba and Tencent are entering uncharted territory: Never in nearly seven decades of Communist Party rule have private-sector companies held such sway over the economy and society. How well they handle relationships with competitors, old-line companies and, ultimately, an authoritarian government that isn’t used to sharing power will be a top challenge in coming years.

    “The most important counterbalancing force against Alibaba and Tencent will probably not come from their direct competitors but the government and the traditional industries they disrupt,” says Yin Sheng, an independent technology consultant who owns shares in both companies. As the two tech companies push further into other sectors, Mr. Yin believes established businesses will lobby the government to enforce tax, antimonopoly and other rules.

    A Tencent spokeswoman said the company “views our peers in the internet sector and traditional industries as partners” and “the healthy growth of the internet industry will benefit users, industry players” and the economy. Alibaba didn’t respond to requests for comment.

    Alibaba and Tencent need to tread carefully. Some of China’s wealthiest businessmen ended up in jail, often when they appeared to fall out of favor with the government. Earlier this month, the government said it was investigating the borrowings of some highflying private conglomerates to rein in runaway debt.

    Bitterness from the old guard is already spilling into view. On a popular business program on national TV late last year, beverage tycoon–and once China’s richest man– Zong Qinghou dismissed as “nonsense” Alibaba Chairman Jack Ma’s idea that a new world is being created as data and growing computing power transform industries from retail to manufacturing.

    “He’s not in the physical economy. What does he make?” Mr. Zong said. The other two panelists, heads of two biggest electronic appliance makers, concurred. An Alibaba executive was quoted in Chinese media at the time as saying that Mr. Zong’s comments were illogical.

    Mr. Zong is one of the more outspoken among a cadre of traditional entrepreneurs raising questions about whether the internet businesses should continue to benefit from preferential policies. Online shops operated by individuals and small businesses, for example, pay extremely low to no taxes under a policy that was aimed at nurturing a fledgling e-commerce sector. But that sector is now huge.

    Members of this business lobby raised the e-commerce taxation issue during spring meetings of the legislature and a top government advisory body. They noted that current tax rules put traditional retailers at a disadvantage and urged the government to heed their complaints because they employ more people than the online firms.

    Big tech firms have also been called bullies and monopolists because of their treatment of competitors. When Uber Technologies Inc.’s China operation was battling Didi Chuxing Technology Co. more than a year ago, for example, Tencent, a Didi investor, blocked some of Uber China’s service accounts on WeChat, its popular messaging app. Some online commentators excoriated Tencent for abusing its power. Uber sold its China operation to Didi last year.

    Above all, there’s their delicate relationships with the government. As I wrote earlier, once disrupters, China’s internet companies are now part of the system. But still, they’re private enterprises founded by ambitious men.

    “The question is whether these companies will demand more say in things as they grow bigger,” says Jingzhou Tao, managing partner of China practice at law firm Dechert LLP.

    Mr. Tao points out that private ownership is increasingly at odds with the current political environment. The Communist Party is strengthening its command of state-owned businesses and building up its presence in private and multinational companies. “Will it come to a point that the party committee will take charge of private enterprises too?” he says.

    For now, neither side is testing the line in the sand. The government knows these companies are important and globally known. The companies are being supportive of Beijing’s goals. Alibaba’s Mr. Ma recently traveled to America to talk up the benefits of China-U. S. trade, and Tencent’s Pony Ma organized a forum on improving the competitiveness of Hong Kong, a former British colony, and the surrounding area.

    Both sides are fumbling for “the best way to coexist,” says an executive who has worked on government relations for decades.

     

  • CapitaLand nabs three mall management contracts in China

    CapitaLand nabs three mall management contracts in China

    These expand the group’s mall footprint by another 115,000 sqm. CapitaLand Limited is accelerating its shopping mall network expansion through the recently-won management contracts with three new partnerships in China.

    According to the group, its subsidiary CapitaLand Mall Asia will be adding more than 115,000 square meters of gross floor area with these deals.

    In Chengdu, CapitaLand has been commissioned by Sichuan Da Yi Real Estate Co. Ltd to manage the retail component of Leshijie, an integrated development in the up-and-coming Pidu district.

    In Foshan, CapitaLand will be managing the retail component of Hehua International Commercial Plaza a landmark integrated development near Foshan’s border with Guangzhou, on behalf of Hehua Shengshi (Foshan) Property Development Co. Ltd.

    In Shanghai, CapitaLand will manage the retail component of Capital Square, an integrated development it is jointly developing with Shanghai Shentong Metro Group, which develops, constructs and operates railway and metro lines in the city.

    “Since embarking on our mall network expansion strategy last August, we have secured six management contracts in Singapore and China to date, growing our portfolio by close to 300,000 square metres within a year,” CapitaLand Mall Asia CEO Jason Leow said.

  • China economy growing but harder times beckon

    China economy growing but harder times beckon

    China’s economy continued to improve in the second quarter, with corporate profits rising and hiring up, a private survey showed, but it suggested the Asian giant may have to brace itself for tougher times ahead even though firms have been able to weather a tighter financing environment.

    The quarterly survey of thousands of Chinese firms by China Beige Book International (CBB) showed yesterday that while the property sector slowed, manufacturing improved further and the retail and service industries bounced back after a difficult first quarter.

    That reinforced a flurry of recent data and policymakers’ comments that indicated the authorities were working to curb financial risks and keep the economy on an even keel heading into a key political meeting this year. The survey showed surprisingly strong performance in the commodities sector despite some price weakness in the second quarter, with the aluminium sector particularly strong.

    Yet signs of stress in the corporate sector pointed to a bumpy ride for businesses. CBB said cash flow was negative for many companies and inventory levels in the second quarter was at the highest in the history of the survey.

    That is in line with official data showing growth in industrial inventories picked up to over 10 per cent in April, sparking worries of weak demand. CBB said there are signs that tougher times could be ahead for Chinese companies during a period of deleveraging and rising interest rates.

    “It remains true that either rates have to come plunging back down, as the (state planner) recently called for, or the present level of corporate activity is headed for a cliff,” CBB said in its report.

    As the government stepped up its campaign to curb debt risks and stabilise the financial sector, growth of China’s broad money supply came in at the slowest in at least two decades in May, though bank lending remained solid.

    The survey showed the corporate sector started to feel the effect of tighter credit conditions in the second quarter. Borrowing was not impacted much, CBB said, likely due to positive business outlook for the next six months.

  • China’s Alibaba boosts stake in SE Asia online sales

    China’s Alibaba boosts stake in SE Asia online sales

    Chinese e-commerce giant Alibaba said Wednesday it would inject another $1 billion into Southeast Asia’s Lazada, as the cashed-up company increases its stake in the region’s nascent online shopping market.

    The investment will raise Alibaba’s holding in Lazada to 83 percent from 51 percent and take its total outlay on the company so far to more than $2 billion.

    “The e-commerce markets in the region are still relatively untapped and we see a very positive upward trajectory ahead of us,” said Alibaba chief executive Daniel Zhang, estimating only three percent of Southeast Asia’s retail sales are conducted online.

    Alibaba, founded by China’s richest man Jack Ma, is a dominant player in the fast-growing online commerce market as shoppers increasingly shun bricks-and-mortar stores.

    Earlier this month Alibaba forecast annual revenue growth of 45-49 percent. That followed an almost doubling in its net profit in the quarter ended March 31, on a 60 percent surge in revenue.

    Alibaba’s Taobao platform is estimated to hold more than 90 percent of China’s consumer-to-consumer market, while its Tmall platform is believed to handle over half of business-to-consumer transactions.

    But its international commerce business accounted for only 10 percent of revenue in the last quarter.

  • Kerry launches new UK-China rail freight service

    Kerry launches new UK-China rail freight service

    Kerry Logistics Network announced the launch of its weekly scheduled Less Than Container Load (LCL) rail freight service between Duisburg, Germany and Shanghai via the Yiwu terminal in the Yangtze River Delta, China, using its own consolidation containers.

    This additional service option for east- and westbound shipments enhances Kerry Logistics’ existing Full Container Load (FCL) and LCL services, offering a transit time of 16 days for westbound cargo, and 21 days eastbound.

    Shipments have already been successfully moved using the new service, which offers weekly departures on Friday eastbound and Wednesday westbound.

    The rail freight solution is part of Kerry Logistics’ end-to-end freight management service, which provides an unrivalled range of upstream services, including storage, quality control, assembly, and reworking in addition to the pre-carriage and delivery to final destination.

    Thomas Blank, managing director of Europe, Kerry Logistics, said, “Our proven track record and unparalleled service network in Asia, together with our local expertise throughout Europe, promise that we can now offer our customers a flexible, cost-effective solution on this route for cargoes from industrial freight, down to smaller e-commerce commodities.

    “Acting as the consolidator ourselves allows us to offer shorter lead times, moving each shipment faster than if we had to wait for a full container from each customer, who can monitor their cargo along the route via online track and trace.

    “We can be more reactive to our customers’ rapidly evolving needs,” Blank added.

  • China Telecom to expand JV with AT&T

    China Telecom to expand JV with AT&T

    China Telecom has agreed to extend its partnership with AT&T to cover the development of more advanced network services for multinational companies operating in China.

    The operators have signed a framework agreement to explore ways to develop new IoT, cloud-based big data, VoLTE roaming and SDN based services.

    AT&T, China Telecom and Shanghai Information Investments entered a joint venture in 2000, Shanghai Symphony Telecommunications (SST). The companies now plan to expand the scope of SST as well as the locations it serves.

    Under the agreement, China Telecom and AT&T aim to help establish industry standards for SDN, explore ways to collaborate on IoT platforms and solutions, launch bilateral roaming tests and explore the potential of VoLTE roaming.

    “Working with AT&T, China Telecom is creating future business solutions that use enterprise mobility, cloud, IoT and other technologies,” China Telecom executive director and EVP Gao Tongqing commented.

    “Global businesses have to be innovative and agile to succeed today. Growing our relationship with China Telecom, AT&T is helping multinational customers have consistent access to the advanced solutions they need in China,” added Thaddeus Arroyo, CEO of AT&T Business Solutions and International segment.

  • La Chapelle gets green light to list in China

    La Chapelle gets green light to list in China

    Chinese multi-brand apparel group Shanghai La Chapelle Fashion Co., Ltd., backed by Legend Capital, Goldman Sachs and other investors, have received approval from Chinese security regulators to list on domestic Chinese stock exchanges three years after it completed an IPO in Hong Kong.

    Founded in 1998, La Chapelle is often called “China’s ZARA” as it focuses on fast fashion for young female consumers in China. Receiving regulatory approval for its IPO is welcoming news for La Chapelle, and its investors, as the company has previously tried and failed to list on domestic exchanges. Its Hong Kong-traded shares have long traded below its IPO price and are currently valued at a price-to-earning ratio of 3.5, compared to a projected PE ratio of around 29 for its planned A-share IPO.

    With the more favorable valuation, La Chapelle can raise RMB1.64 billion (US$240 million) in fresh capital to fuel its expansion. Its venture investors will also be handsomely rewarded. Goldman, in particularly, will finally be able to make a positive return on investment after suffering significant paper losses.

    Legend Capital invested RMB45 million to acquire a 25% stake in the company in 2009. A year later, as the company reached its earnings target, Legend invested another RMB46 million to remain its stake as required by a valuation adjustment mechanism embedded in the investment contract.

    At the same time, Le Chapelle grew rapidly, quadrupling its sales to RMB2 billion in 2011 from RMB500 million in 2009. But its road to IPO did not go as well. In 2013, its IPO application was rejected by the China Securities Regulatory Commission as the domestic IPO market was suspended.

    That year, Goldman invested RMB300 million for a 5% interest in the company, valuing the company at RMB6 billion, before the company moved its focus to a Hong Kong IPO. Other investors in the company from previous financing rounds include Orchid Asia Group Management Ltd., Boxin Capital, Shanghai Ronggao Venture Capital and Asia Alternatives Management LLC.

    The company completed a Hong Kong IPO in October 2014, raising a total of HK$1.7 billion (US$220 million) by offering 121.58 million ordinary shares at HK$13.98. Its shares subsequently tanked and reached as low as HK$7 apiece last July despite a HK$120 million share buy-back aimed to improve sentiment. The poor performance also put Goldman at a significant paper loss.

    In April 2015, shareholders approved a plan to list on the A-shares market during one of the biggest ever bull markets in the domestic Chinese stock market. Over two years later, the newly approved plan calls for the company to issue no more than 54.77 million new shares to raise RMB1.64 billion.

    Le Chapelle plans to use the IPO proceeds on opening more retail stores. The company has expanded its network of retail locations, which are 100% self-owned, to nearly 9,000 last year from 1,841 in 2011.

  • Crown Equipment expands Shanghai operations

    Crown Equipment expands Shanghai operations

    Crown Equipment Corporation is expanding in Shanghai with a new facility to support growing customer needs in the region. The facility includes space for extensive new equipment inventory, a parts distribution centre, training facility for mainland China, technology demonstration centre as well as local sales, parts and customer service operations for the Shanghai area.

    “The new location is vital to support our customers’ evolving needs in China,” said Tom Kieffer, managing director of commercial operations, Crown Equipment. “Our goal is to become the first choice of our customers, which requires that we have outstanding parts and truck availability to provide excellent customer support. Our new facility provides the expansion needed to achieve this goal.”

    The facility’s technology demonstration centre is designed to help customers make informed purchasing decisions when it comes to advanced material handling equipment and technology needed to increase the productivity of their operations. The centre will showcase the latest forklifts and technology from Crown, including the QuickPick Remote order picking system that uses automated truck navigation technologies to reduce low-level order picking walk steps, and Crown’s InfoLink wireless operator and fleet management system.

    Along with having access to a complete selection of Crown’s award-winning forklifts and Integrity Parts and Service System, customers can take advantage of Crown’s Demonstrated Performance Training programs that offer a comprehensive range of forklift training formats for operators, supervisors, trainers, technicians and pedestrians.

  • Global Blue links with EuroPass,WeChat to boost Chinese tourist spend in Europe

    Global Blue links with EuroPass,WeChat to boost Chinese tourist spend in Europe

    Global Blue has inked a deal to make it easier for Chinese tourists to claim tax refunds on goods they buy in UK and European stores by linking up with major mobile payments specialist EuroPass. And the deal has a major WeChat social media element too.

    Chinese shoppers now have more options for claiming back the VAT when they shop in Europe

    Anything that makes it easier for Chinese shoppers to spend has to be good news with the consumer group particularly important for fashion and luxury stores in key European cities.

    London in particular has seen a Chinese surge of late. According to the Global Blue tax-free spend figures last month, with 21% of the total tax free sales, Chinese shoppers made up the biggest share of tax-free spend in the UK and they also showed the biggest growth in spend since last year.

    The company, which handles sales tax refunds, said this week it has acquired a stake in EuroPass, the European WeChat payment specialist. It has signed an exclusive contract to introduce retailers to the firm’s mobile payment solution to directly deliver tax refunds to Chinese shoppers.

    EuroPass has developed a mobile payment solution for WeChat, the social network that’s hugely popular in China with over 938 million active users. The solution allows Chinese travellers to use their apps to pay for transactions in Europe.

    Global Blue said the deal will help it to further develop its offering to Chinese travelling shoppers and enable it to offer affiliated merchants access to WeChat’s payment ecosystem in Europe.

    Aside from payments, EuroPass also offers a WeChat mobile ticketing solution and a European marketplace, helping drive WeChat customers to European merchants.

    Global Blue’s affiliated merchants will now be able to accept WeChat Pay in their stores, as well as other payment systems as, in recent months, the company has made major investments in this area with  new refund solutions with Alipay and UnionPay.

    As Global Blue’s exclusive tax-free partner, in the future EuroPass will also allow tax refunds from transactions to be paid directly to travellers’ AliPay and WeChat Pay wallets.

    CEO Jacques Stern said: “Chinese Globe Shoppers are vital to the retail industry worldwide. WeChat is the number one social network in China and an increasingly important player in the global payments space, so it is a natural platform for us to focus on.”

  • China’s AliPay, UnionPay & WeChat Pay join LATAM Fintech’s payments revolution

    China’s AliPay, UnionPay & WeChat Pay join LATAM Fintech’s payments revolution

    The fintech dLocal that specializes in cross-border payments for emerging markets, has integrated AliPay, UnionPay and WeChat Pay – China’s three major digital payments providers – into its platform. The addition for Uruguay-based dLocal with a US presence is touted as enabling global merchants to reach some “300 million Chinese consumers.”

    Collectively these three providers captured the vast bulk of the Chinese market for online payments (over 70%), which translated into $2.9 trillion (trn) of such payments in 2016.

    According to the market research firm Analysys, for the first quarter of 2017 Alipay, which was founded by Alibaba Group in 2004 and its founder Jack Ma, accounted for around 54% share of mobile transaction value while WeChat Pay garnered a 40% share.

    For the Uruguayan-based dLocal, which has largely been focused on the Latin American region and other emerging markets, it expands the company’s services to Asia. It is couched as enabling the firm to “offer a broader portfolio of payments and country coverage to global merchants” who want to reach some 2 billion (bn) emerging consumers in markets where payment methods are different of those in Europe and the US.

    Chinese Cross-Border E-Commerce

    Cross-border ecommerce in China reached an estimated RMB 259bn (c.$40bn) in 2015, equivalent to over 6% of China’s total consumer e-commerce. And, the growth rate has been put at more than 50% annually according industry figures and as highlighted recently by Chenan Xia, a principal at McKinsey in Hong Kong.

    Lower prices, higher quality items, larger disposable incomes and the search for non-fake goods are among a factors contributing to the rise in online cross-border purchases, creating a huge opportunity for ecommerce and marketplace businesses.

    China’s major e-commerce site, Alibaba’s Tmall, for example, has moved into the market with a cross-border site (Tmall Global), whilst smaller consumer rivals and start-ups have got in on the act.

    US e-commerce behemoth Amazon has also become increasingly active in China, having opened its offshore shopping sites of late to Chinese consumers and offering users of Amazon.cn, its Chinese site, a selection foreign products described in the local language and with Chinese specifications.

    On the flip side, Tmall Global has attracted major foreign retailers like US-based Costco and South Korea’s Lotte Mart, to its cross-border site.

    “China is the global Mecca for ecommerce and we are unlocking the doors for cross-border purchases in this market by bringing all the pertinent payment options into one solution,” said Sebastián Kanovich, CEO of dLocal, who is described as a pioneer in emerging markets payments.

    Chinese Payment Providers

    As regards the background and timeline of discussions between dLocal and AliPay, WeChat Pay and UnionPay, last year dLocal had implemented bank transfers for China, However, as Kanovich pointed out “the conversion was quite low” as these are not the dominant forms of payment for ecommerce purchases in China.

    The first item in dLocal’s 2017 Product Roadmap was to secure the top three payment methods – AliPay, WeChat Pay and UnionPay – so that they could start processing local debit and credit cards, as well as accept payments through the hugely popular e-wallets.

    “From start to go-live – contract and integration – it has taken six months. For credit and debit card acceptance, the integration was pretty straight forward as it was completely API-based,” revealed Kanovich.

    He added: “To process payments through the AliPay and WeChat Pay e-wallets, we had to develop QR-code technology, which is how AliPay and WeChat Pay operate. This was a new capability we had to develop, because none of the payment option providers in the markets we’re in are utilizing QR codes.”

    The user experience for a payment via QR code works as follows. During the checkout process, when the user indicated that they want to pay with AliPay or WeChat Pay e-wallets, dLocal generates and displays a unique QR code to the shopper which they scans to be redirected to pay with AliPay or WeChat Pay.

  • China’s tech giants in race to transform grocery shopping

    China’s tech giants in race to transform grocery shopping

    As Amazon.com looks to swallow United States grocery chain Whole Foods, China’s tech giants are already digesting hefty bricks-and-mortar deals, taking the lead in the battle to transform supermarket shopping with big data and better supply chains.

    China’s Alibaba Group Holding and JD.com have invested heavily in offline retail – bricks-and-mortar stores – in recent years to complement their online offerings.

    With their ready-made payment and social media platforms to lure shoppers, Alibaba and JD.com have helped China become the world’s largest online grocery market, far ahead of the US.

    This early lead, cemented by densely populated urban areas and cheap labour, could be key as retailers and tech firms race to boost margins on low-cost consumer goods by reinventing supply chains with big data analytics.

    “China is already the largest online grocery market in terms of value in the world, so it’s really advanced in terms of scale,” said Mr Nick Miles, head of Asia-Pacific for food and grocery industry research body IGD. Sales made online are set to more than double to around 6.6 per cent of China’s broader grocery market by 2020, compared with around 1.4 per cent for US sales by then.

    Both US and Chinese e-commerce firms are grappling with the challenge of increasing their margins on fast-moving consumer goods (FMCG), which include low-margin, high-demand goods with a short shelf-life – a staple of grocery stores.

    Alibaba, which has a burgeoning cloud business that competes directly with Amazon, plans to use its trove of consumer data to provide a suite of connected services back to the brands whose goods it sells. Services will include inventory management, smart manufacturing and logistics, which aim to slash waste and margins across the entire supply chain, according to the company’s “New Retail” strategy.

    Likewise, JD.com uses data from a partnership with China’s hugely popular messaging app WeChat, which has over 930 million users, to build data profiles for a range of brands including baby products, cosmetics and soft drinks.

    Alibaba has invested over US$9.3 billion (S$12.9 billion) in offline retail stores since 2015, including supermarket chain Sanjiang, department store Intime Retail Group and Suning Commerce Group, one of China’s biggest offline retailers. Last month, it took an 18 per cent stake in Lianhua Supermarket Holdings, part of retailer Bailian Group.

    JD.com bought Wal-Mart Stores’ Chinese online platform Yihaodian for about US$1.5 billion in shares last year.

    US firms are now looking to play catch-up as bricks-and-mortar stores are hit by a slowdown and online players battle with tight profit margins and high delivery costs.

    Amazon launched a US$13.7 billion bid for grocery chain Whole Foods Market last week, marking its intention to take on Wal-Mart.

    Wal-Mart, which got a stake in JD.com in the Yihaodian deal, raised its share in the Chinese firm to 12.1 per cent in February, having bought online retailer Jet.com in a US$3 billion deal last year.

  • Lacoste pops up at Haitang Bay’s China Duty Free Mall

    Lacoste pops up at Haitang Bay’s China Duty Free Mall

    Lacoste has opened a pop-up store this month in the China Duty Free Mall, the centrepiece of the CITS Haitang Bay Duty Free Shopping Complex.

    Tennis time: Lacoste’s pop-up outlet in the China Duty Free Mall includes an interactive game.

    The 64sq m outlet is celebrating the recent French Open championships and the announcement of Lacoste’s new ‘Crocodile’, Serbian tennis ace Novak Djokovic. It includes an exhibition dedicated to legendary French tennis champion René Lacoste, a retail area featuring the brand’s latest collection, and an interactive game.

    Customers are being encouraged to play tennis on digital screens and they stand a chance of winning a gift. The pop-up will operate until 26 June.