Tag: China

  • Why Apple’s red iPhones are not ‘Red’ in China

    Why Apple’s red iPhones are not ‘Red’ in China

    Apple’s latest iPhone might be red, but it’s not Red in China. The special-edition version of the iPhone 7 and 7plus goes on sale in more than 40 countries, but China has done it slightly differently. The BBC explains why.

    What is Red about?

    Red is a charity looking to combat Aids and was originally founded by U2 musician Bono and activist Bobby Shriver. It gives the money it raises to the Global Fund for HIV/Aids that doles out grants.

    This includes providing testing and treatment for patients with the aim of wiping out transmission of HIV. Apple is the world’s largest corporate donor to the Global Fund.

    The special-edition devices celebrate Apple’s long-running partnership with Red and a portion of the sales will go towards its relief operations in Africa.

    But Apple’s Chinese-language sites don’t mention the product or cause. This left some perplexed.

    Internet users were among the first to spot that there was different branding on Apple’s landing page depending on the Chinese territory.

    When translated from Mandarin, Apple’s China retail website for the Red devices simply read as “now in red” while the Taiwanese site used the words “product” Red which the US and other countries have as well.

    Some analysts read this as yet another example of Chinese politics interfering with Western brands looking to do business in the world’s most populous nation.

    Apple had no comment on the matter.

    So why the different name?

    One possibility is that Apple is looking to navigate sensitivities in a state where messages are controlled: HIV/Aids and homosexuality remain taboo topics in China.

    The first case of HIV in China was recorded in 1989. By 2000 the disease was found in most of China, and as it continued to spread, the government kept denying the problem.

    Today discrimination against Aids patients is common.

    Any other contentious issues?

    Well there’s the Dalai Lama.

    Earlier this year Red’s Instagram page showed a picture of the Tibetan spiritual leader, whom China considers a dangerous separatist.

    This has led some to point to how the post was trolled.

    How will Red do in China?

    Apple has faced numerous challenges in China of late, which may be one of the reasons why it is offering the Red iPhones as a colour option as opposed to a product.

    Last year Apple’s online film and book services were shut down in China. Apple was also made to pull the New York Times from the China App store following a request from the authorities.

    But the red iPhones are poised to sell well because the colour is considered to be the most auspicious in Chinese culture and it is considered a prestige product there.

    The tech behemoth is clearly trying to maintain relations with its fastest-growing sales region.

    Apple chief executive Tim Cook has been making semi-regular trips to China and is opening four research and development centres later this year.

  • HSBC to add up to 1000 in China staff

    HSBC to add up to 1000 in China staff

    HSBC plans to add as many as 1,000 new employees to its Chinese retail banking and wealth management arm this year, the business’s regional head said, most of them in the Pearl River Delta, the heart of the bank’s growth strategy in China.

    If that target is hit, the new additions will mean HSBC will have hired twice as many people as it did last year for this part of the business. They will join an existing team for this unit of 2,400 employees in the world’s second-largest economy.

    HSBC has made the southern Pearl River Delta region – home to 11 industrial cities that are set to fuse into one megalopolis – its focus in China, betting on its growth and its own Hong Kong heritage.

    This region already has an economy larger than Indonesia’s and is shifting from a manufacturing base to a tech powerhouse.

    But since the strategy to reinvigorate profit growth after years of restructuring was announced in 2015, China’s economic growth has slowed, delaying the bank’s plans. HSBC makes more than half of its profit in Asia, the bulk of it in Hong Kong and China.

    “As of this point, we are very pleased with the progress in the Pearl River Delta. We certainly aren’t taking any backward steps,” Kevin Martin, HSBC’s Asia Pacific head of retail banking and wealth management, told Reuters.

    HSBC’s latest numbers for China retail and wealth management business suggest growth remained strong, with its customer base as well as mortgage volume expanding by 51 percent in the Pearl River Delta last year. It issued over 100,000 credit cards since launching it in December across all cities in the Pearl River Delta and 30 other cities in the country, Martin said.

    “We have done a lot of things in the Pearl River Delta … It remains one of the key opportunities for us.”

    Of the total 2,400 staff for retail and wealth management in China, about 800 are in the Pearl River Delta, the bank said, adding 60 percent of the hiring last year was for the southern region that counts Shenzhen and Guangzhou among its biggest cities.

    HSBC Group Finance Director Iain Mackay said last month the bank’s operating profit in China in 2016 was about $200 million lower than the previous year. That was mainly due to investments to grow the Pearl River Delta business and in financial-crime risk-management standards in China, he said.

    CHINA CALLING

    The bank’s outgoing top management campaigned heavily to promote the region and its role in HSBC’s China strategy.

    Chief Executive Stuart Gulliver, took analysts and investors on a tour of its operations there a year ago, promoting the region’s role as a gateway to tech businesses like Alibaba Group Holding and Tencent Holdings as well as new start-ups.

    Although investors have supported the plan, there has been increasing concern over the last few months about risks the lender faces in its Asia “pivot” strategy, due to the sluggish pace of China’s economic recovery and the patchy pace of development in the Pearl River Delta.

    Some sectors have struggled in the face of falling exports and tighter credit conditions.

    Gulliver said in February 2016 that the bank, which is facing downward pressure on its revenue in 2017 due to regulatory costs and lower rates in Britain, planned to hire 4,000 new staff in the region over five years instead of its initial three-year target.

    But Martin brushed aside concerns that HSBC’s investment could be scaled back as China’s economic growth slows, saying the bank remained committed to the region.

    HSBC’s newly appointed chairman, Mark Tucker, has also had an intense focus on Asia, most recently as head of insurer AIA Group.

    “We will see and we have seen it already even at 6.5 percent growth rate, (there is) massive underlying growth for China,” Martin said. “Clearly there’s real upside on that for us.”

  • Ted Baker stronger on America and China

    Ted Baker stronger on America and China

    New stores in North America and China have paid off for British fashion retailer Ted Baker, which has reported a 4.4 per cent increase in pre-tax profit, despite the challenging global retail environment.

    It achieved a profit of £63 million for the year to January 28, as total revenues rose 16.4 per cent to £531 million.

    Online sales rose 35.1 per cent, while 14 new stores in the US and Canada fuelled a 28.3 per cent increase in sales there.

    Ted Baker also commenced a new focus on Greater China, opening a store in Beijing.

    Fiona Paton, an associate retail analyst with GlobalData, says the falling demand for premium goods presents challenges in Asia.

    “However with British heritage brands remaining popular in the region, Ted Baker should lean upon this trait through its marketing and store environment while working hard to gain more exposure.”

    Even in the tough UK and European markets, Ted Baker thrived last year, sales rising 10.7 per cent.

    Observers can expect to see even better results next year, Paton believes.

    “While it has a measured approach to expansion, new stores and concessions are planned throughout Europe, North America and Asia in 2017-18, bolstering growth amid difficult domestic trading conditions.”

    In range terms, womenswear was a highpoint for Ted Baker achieving 19.7 per cent growth for the year, accounting for 57.3 per cent of sales, while menswear grew 12.2 per cent.

    “Menswear will simultaneously be a challenge and an opportunity for Ted Baker. While men are becoming more interested in fashion and buying more regularly, the sector is also becoming increasingly competitive as players such as Superdry extend their menswear ranges,” says Paton.

    “Unlike rivals such as Whistles, Ted Baker benefits from unisex appeal but will need to monitor the competition to ensure that its designs remain distinctive enough to differentiate itself.”

  • Lotte affiliate to raise 360 bln won to cope with THAAD fallout

    Lotte affiliate to raise 360 bln won to cope with THAAD fallout

    A unit of Lotte Group, a South Korean retail giant currently receiving the brunt of China’s apparent economic retaliation in protest over Seoul’s deployment of a U.S. missile defense scheme, said Friday that it plans to raise a total of 360 billion won (US$320 million) via stock sales and loans.

    In a regulatory filing, Lotte Mart, the operator of the group’s hypermarket chain, said its board of directors has decided on the proposal to sell stocks and borrow money.

    The proceeds from the stock offering and loans will be used to cover the costs of buying products and giving wages to its employees in China, according to company officials.

    The China-based retail outlet unit has been teetering on the brink of collapse as protracted business suspension by Chinese authorities is leaving the firm with snowballing losses.

    China has ratcheted up pressure against Lotte, South Korea’s fifth-largest family-controlled firm, since it handed over one of its properties to the Korean military so it can be used as a site for a U.S. Terminal High Altitude Area Defense (THAAD) battery.

    Seoul’s deployment of the THAAD on its soil has angered Beijing, who claims that it will be used to monitor its own military.

    According to Lotte, 90 Lotte Mart stores operating in China, Lotte’s hypermarket chain, have been placed under suspension or on voluntary suspension as some Chinese consumers continued to stage anti-Korea protests near the stores.

    That represents nearly 90 percent of 99 Lotte Mart outlets in China that have been forced to close down temporarily. Lotte has some 120 retail outlets operating in the neighboring country, including five department stores.

    Lotte is predicted to suffer some 116.1 billion in losses in its Lotte Mart revenue if the shutdown continues for a month. Last year, sales from China-based Lotte Marts reached 1.13 trillion won, or 94 billion won on a monthly basis, according to the firm.

    The profitability of Lotte’s retail outlet business has been expected to further worsen since it is required to pay full wages to local employees for the first month of the suspension.

    The suspension means a serious blow to Lotte, since its China-based business has long been running a deficit even though it has been in the world’s second-largest economy for some 10 years.

    In 2016, Lotte recorded a combined 207 billion won deficit in its department store and outlet divisions, of which about 80-90 percent came from its Chinese units.

    Industry watchers voiced concerns that Lotte may have to consider a pullout given that losses from the shutdowns are growing too fast for the firm to withstand.

    But, in an interview with foreign news media, Shin Dong-bin, chairman of Lotte Group, flatly denied such speculation saying that the company has no intention of pulling out of China.

  • WeChat’s transformative role for beauty brands in China

    WeChat’s transformative role for beauty brands in China

    Both beauty and luxury fashion brands in China have been utilizing WeChat—Chinese consumers’ all-in-one mobile app—to promote brand awareness and interact with their audiences. A new finding on audience engagement with beauty brands on WeChat in 2016 challenges the traditional role of the app as a content-producing platform. The emerging trend seems to suggest that content is no longer as important as it used to be, leading beauty brands to use a number of alternative methods to drive engagement. From a one-sided, brand-directed conversation to a more interactive, one-on-one communication tool, the change of users’ preference along with the evolving platform itself has shaped the app’s new identity—a central hub that encompasses customer relationship management (CRM), commerce, online-to-offline (O2O), content, and more.

    In the latest “Beauty China 2017” report that studies the Digital IQ Index of 98 beauty brands in China, digital intelligence firm L2 found there was a dramatic drop in viewership of WeChat posts by these brands. Statistics show 84 percent of all posts accumulated less than 25,000 views. In previous years, posts by well-known brands, including Shiseido and Lancôme, could easily generate more than 50,000 views. These brands accordingly decreased the frequency of their posts from 2.78 times per week in Q4 2015 to 1.73 in Q3 2016. In spite of the dramatic drop in post viewership, the overall level of engagement between brands and customers on the app was still able to increase slightly from the year before.

    A basic interpretation of the figures suggests that followers of these beauty brands on WeChat seemed to lose interest in reading posts in 2016. Indexed brands thus recognized the lackluster response early on and pushed out a number of alternative ways to interact with their audience so that the overall level of engagement was not largely affected. According to the report, brands that have performed well digitally have used diverse ways to prevent a sharp drop in audience engagement due to decreasing interest in blog posts last year. The methods range from sampling campaigns and live-streaming events, to daily check-ins, loyalty programs, and gamification.

    Ever since WeChat became one of the most powerful communication platforms in China, blog posting has been frequently used by brands to interact with their audience. This one-sided, content-dominated method of communication helps many brands grow their number of followers and raise brand awareness among Chinese consumers when they’re starting out.

    However, late last year, digital marketing agency Curiosity China noted that the value of WeChat had shifted away from “pushing as many messages as we can to an underdetermined audience.”

    In a content-saturated media world, Chinese WeChat followers expect to receive more value-added services and experiences from brands. A close look at the digital strategy of premium cosmetic brand Estée Lauder, the “sole genius” brand in L2’s 2016 Digital IQ Index, can provide insights into what Chinese customers like. On WeChat, the brand offers a wide range of customer-centered services. For example, followers can easily enroll in its loyalty program simply by providing their phone number.

    In 2017, if beauty and luxury brands hope to continue to benefit from WeChat, it is time for them to recognize “(the app) is not a mass communication platform, but instead ideal for one-on-one communication,”. “Instead of being a content-driven platform, for brands it is ideal for CRM and commerce.”

    -Jing Daily

  • Amazon Japan adopts UnionPay to attract Chinese shoppers

    Amazon Japan adopts UnionPay to attract Chinese shoppers

    Amazon.com Inc.’s website in Japan will start accepting UnionPay cards, as the web retailer steps up efforts to sell more merchandise to Chinese shoppers across Asia.

    China UnionPay Co., with more than 6 billion cards in circulation, is now a key rival to Visa Inc., Mastercard Inc. and other issuers and has become an important way for retailers around the globe to attract Chinese tourists and consumers. UnionPay can now be used across Amazon Japan’s website from Wednesday, the Seattle-based company said.

    Amazon, which debuted in Japan in 2000, rolled out a Simplified Chinese-language version of its website last year to cater to booming demand by shoppers seeking everything from Japanese books and music to cosmetics and baby products. The number of online customers from the mainland rose fivefold since early 2016, according to Jasper Cheung, president of Amazon Japan. Amazon’s revenue in the country rose 31 percent to $10.8 billion in 2016.

    “We continue to drive more selection available for export, and we’ve increased it by 50 percent,” Cheung said. “The biggest-selling categories have been books, health and beauty, baby products and kitchen appliances.”

    Amazon Japan is catering to an emerging class of consumers who are willing to shop online within Asia, and offers reduced shipping rates to homes and businesses in mainland China, Macau, Hong Kong, Taiwan and South Korea. E-commerce demand from China to Japan alone is projected to almost triple to 2.34 trillion yen ($22.5 billion) in 2019, according to Japan’s Ministry of Economy, Trade and Industry.

    Chinese tourists, now a constant presence in Tokyo’s stores, often stock up on authentic Made-in-Japan products during their visits to the archipelago. The number of Chinese tourists in Japan rose 28 percent last year to 6.4 million visitors.

  • China’s online retail market is expected to reach RMB 1.3 trillion in 2021

    China’s online retail market is expected to reach RMB 1.3 trillion in 2021

    Despite rapid growth in recent years, the Haitao market is expected to peak within China’s overall online retail market. New research from Mintel reveals that in China the total combined online cross-border e-commerce market, including Business-to-Business and Business-to-Consumer e-commerce, grew by a factor of 10, from RMB 53 billion in 2011 to an estimated RMB 626 billion in 2016, representing a CAGR (compound annual growth rate) of 64%. From 2016 to 2021, growth is expected to slow to a still-strong CAGR of 15%, to reach a total value of RMB 1.3 trillion (RMB 1281 billion).

    Today, the majority of Chinese consumers shop for foreign imported products from domestic shopping websites (73%), compared with only one quarter (27%) who shop from overseas retail websites. Indeed, more than double the proportion of consumers buy from physical stores within China (56%), rather than from overseas shopping websites.

    There is a clear association among Chinese consumers for some products to be more desirable from certain countries. Mintel research reveals that 31% of consumers buy imported food from Taiwan; 36% buy alcoholic drinks from France (principally wine); and 45% buy beauty and personal care products from South Korea.

    SEE ALSO: China retail sales grow slower 9.5% in first two months

    According to Mintel, the only territory seeing an increase in purchasing among urban Chinese consumers over the past two years was France. Of those who have bought imported products online, 16% bought imported products from France in 2016 up from 15% in 2015. Of those who have bought imported products this year, 20% have bought beauty and personal care products from France, while 36% have bought alcoholic drinks, including wine.

    Matthew Crabbe, Director of Research, Asia-Pacific at Mintel, said:

    “While the Haitao market has seen rapid growth over recent years, and should maintain strong growth for the foreseeable future, it is likely to peak soon as a proportion of online retail in China. This does not stop the Haitao route to Chinese consumers from offering significant potential market opportunities to foreign brands, but it does mean that Haitao is likely to be more relevant to brands looking at initial market entry. Retailers and brands should therefore play to their different country specialities when attempting to differentiate from their competitors.”

    When choosing where to buy imported products online, Chinese consumers who have bought imported products online rank proof of quality of products as important (68%), followed by ability to use third-party payment systems (44%). They also want detailed product information (36%) and Chinese-language customer service (25%).

    Additionally, four in 10 (39%) purchasers said they would like to see a better choice of payment options on overseas online shopping websites. Currently, 35% are less confident about the returns policies of overseas websites than they are of domestic online shopping websites.

    Crabbe added, “As well as providing a better and more entertaining experience for Chinese online shoppers of imported foreign products, brands and retailers can improve by providing better practical solutions. Offering better delivery, refund and returns options is a key area where overseas online retail websites can improve, as compared to domestic websites. This does create logistical issues, however, but having links through domestic online retail portals can help combat this.”

    Mintel research reveals that 62% of surveyed consumers who have purchased overseas products agree that online shopping for imported products lacks the excitement of shopping when travelling overseas, with 20% strongly agreeing with this. Additionally, 34% of consumers agree that they are excited when shopping from websites that run interesting advertising campaigns.

    “When selling foreign products online to Chinese consumers, brands and retailers really need to create a sense of excitement and entertainment about the whole process if they are to stand out in an increasingly competitive market. Simply offering a new product is no longer enough.” Crabbe concluded.

  • Record US$1.1 billion profit for Hermes

    Record US$1.1 billion profit for Hermes

    French luxury goods brand Hermes made a record net profit last year of €1.1 billion (US$1.19 billion), doing “better than we expected”, according to CEO Axel Dumas.

    “We are entering this year on a solid base, but remain cautious in view of an uncertain environment.”
    Known for its $10,000 Birkin bags and $400 printed silk scarves, Hermes says its net profits rose by 13 per cent while its operating margin hit an historic high of 32.6 per cent of sales against 31.8 per cent in 2015.

    Its sales growth mainly stemmed from the strong performance of its leather goods, which accounts for half of group sales. Other divisions also performed well with the exception of its watches unit.

    Hermes joined other luxury companies such as Kering and LVMH in reporting an improvement in the luxury goods sector, which has been hit by slowing demand in China as well as terrorist attacks in France deterring tourism in Europe.

  • China Mobile service revenue up 6.7% in 2016

    China Mobile service revenue up 6.7% in 2016

    China Mobile has recorded a five-year high growth in service revenue growth for 2016, due to strong mobile data revenue growth.

    Operating revenue for the year grew 6% to 708.42 billion yuan ($102.7 billion), with service revenue up 6.7% to 623.42 billion yuan.

    During the year, wireless data traffic became China Mobile’s single largest revenue source for the first time, after growing by 43.5% to account for 46.2% of total service revenue.

    Net profit grew a slim 0.2% to 108.74 billion yuan ($15.78 billion), but excluding the gains from the disposal of tower assets to telecommunications infrastructure sharing joint venture China Tower in the prior year, profit would have grown 10.5%.

    China Mobile added 223 million 4G customers throughout the year, bringing its total 4G base to 535 million and representing a penetration rate of 63%. The company also added 400,000 4G base stations to its network, taking its total population coverage to more than 1.3 billion.

    The operator’s total mobile customer base grew 2.7% from 2015 to 848.9 million.

    On the fixed line front, China Mobile added 22.59 million broadband customers, taking the total to 77.62 million, with 76.9% of these subscribed to services with speeds of at least 20Mbps.

    China Mobile is the last of China’s big three operators to report its results for 2016. China Mobile’s performance compares to a 6.4% increase in operating revenue and 10.2% decline in net profit for China Telecom, as well as a 94.1% slump in net profit and 1% decrease in operating revenue for China Unicom.

  • Tencent Holdings revenues soar 48 per cent

    Tencent Holdings revenues soar 48 per cent

    Revenues for Chinese internet value-added services provider Tencent Holdings grew by 48 per cent last year.

    Total revenues reached RMB151.94 billion (US$21.9 billion), its audited consolidated results show.

    Tencent’s operating profit was RMB56.117 billion, up 38 per cent over 2015, while its operating margin decreased from 39 to 37 per cent.

    Profit for the year was RMB41.447 billion, an increase of 42 per cent, while net margin eased to 27 per cent from 28 per cent the previous year.

    Its unaudited results for the fourth quarter show total revenues grew 44 per cent to RMB43.864 billion. Operating profit was RMB13.9 billion, up 28 per cent, while the operating margin fell from 36 to 32 per cent.

    “During the year, Tencent achieved significant progress in a number of strategic initiatives to further strengthen our leadership, enrich our ecosystem and enhance our competitiveness,” says chairman/CEO Ma Huateng.

    “We substantially increased the market share and daily transactions of our mobile payment services, and achieved rapid growth in commercial payment transactions.”

    Technology investment

    Looking ahead, he says the company will further implement its “Connection” strategy and also invest heavily in cutting-edge technologies such as security, cloud, big data and AI “so as to position us for the next wave of growth”.

    Tencent surpassed 600 million mobile payment monthly active user accounts and average daily payment transactions in December.

    “Our payment-related services provide a fast and seamless experience for a widening range of offline scenarios such as taxi booking, convenience stores, restaurants and supermarkets,” says Huateng.

    “We drove merchant adoption by working with acquiring agencies and simplifying on-boarding procedures.”

    He says the group’s fast-growing commercial payment transaction volume is diversifying from large online merchants to a broad range of offline merchants.

    “Our robust payment infrastructure, which made continuous improvements in payment security, service reliability and transaction speed, enabled us to process peak volume of 760,000 red packets a second during the Lunar New Year.”

  • Oppo, Vivo founder reveals how he toppled Apple in China

    Oppo, Vivo founder reveals how he toppled Apple in China

    Duan Yongping is convinced Tim Cook didn’t have a clue who he was when they first met a couple years ago. The Apple boss probably does now.

    Duan is the reclusive billionaire who founded Oppo and Vivo, the twin smartphone brands that dealt the world’s largest company a stinging defeat in China last year. Once derided as cheap iPhone knockoffs, they leapfrogged the rankings and shoved Apple Inc. out of the top three in 2016 — when iPhone shipments fell in China for the first time.

    They managed to do it because the American smartphone giant didn’t adapt to local competition, the entrepreneur told Bloomberg in what he said was his first interview in 10 years. Oppo and Vivo employed tactics Apple was reluctant to match, such as cheaper devices with high-end features, for fear of jeopardizing its winning formula elsewhere, Duan said.

    “Apple couldn’t beat us in China because even they have flaws,” the 56-year-old electronics mogul said. “They’re maybe too stubborn sometimes. They made a lot of great things, like their operating system, but we surpass them in other areas.”

    That’s not to say Duan doesn’t appreciate the iPhone maker’s global clout. In fact, the billionaire’s obsession with his US rival is legion: he’s long been a big-time investor in Apple and an unabashed fan of its chief executive officer.

    “I’ve met Tim Cook on several occasions. He might not know me but we’ve chatted a little,” Duan said. “I like him a lot.”

    Apple couldn’t confirm Duan’s meeting with Cook when contacted by Bloomberg. But Duan has blogged incessantly about Apple’s products, share price and operations since 2013, when the company was worth half what it is today. He needs “a really big pocket” because he carries four devices, including a heavily-used iPhone. In a 2015 post, he argued Apple’s profit should reach $100 billion within five years. Today, Duan won’t say when he actually bought in but says much of his overseas wealth remains tied up in the iPhone maker. He even lives in Palo Alto, an easy drive from Apple’s new UFO-like headquarters in Cupertino.

    “Apple is an extraordinary company. It is a model for us to learn from,” Duan said. “We don’t have the concept of surpassing anyone, the focus instead is to improve ourselves.”

    Oppo’s gains against Apple may now earn an even broader following for the billionaire dubbed China’s Warren Buffett by local media for his investment acumen. Born in Jiangxi, a birthplace of Mao Zedong’s Communist revolution, Duan began his career at a state-run vacuum tube plant before making his name with homegrown electronics.

    Duan left the factory floor around 1990, when China was just embracing capitalism and opening industries to private investment. He headed to southern China’s Guangdong province, then the cradle of liberal reforms, to run a struggling electronics plant. His first product was the “Subor” gaming console with dual-cartridge slots — a direct shot at Nintendo Co.’s classic Family Computer, known elsewhere as the Nintendo Entertainment System. The 100- to 400-yuan Subor became a hit in the absence of local competitors. Duan even enlisted Kung Fu star Jackie Chan to endorse the device. By 1995, revenue from the Subor exceeded 1 billion yuan.

    Duan left to set up a new business that year as the operation flourished — a pattern he would repeat in later years. He christened his second venture Bubugao, literally “rising higher step-by-step.” BBK, as the company came to be known, created a popular line of VCD and MP3 players but later also made DVD players for global brands. Subsidiary Bubugao Communication Equipment Co. became one of the country’s biggest feature-phone makers around 2000, going head-to-head with Nokia and Motorola.

    It was the first iPhone in 2007 that paved the way for Oppo and Vivo. While they share a common founder in Duan, the sister brands are fierce competitors, trotting out dueling marketing campaigns in markets from India to Southeast Asia. Their salesmanship philosophy plays well in emerging markets, IDC research manager Kiranjeet Kaur said.

    “The companies fully understand how to make the best of their people, a specialty they inherited from Duan,” said Nicole Peng, a senior director at Canalys. Importantly, they understood their millennial audience. “Many of their managers are young and have been working at the company since graduation.”

    Duan’s latest endeavors were, in part, dreamed up in Apple’s backyard. By 2001 at the age of 40, Duan had decided to move to California to focus on investment and philanthropy, later installing his family in a mansion he reportedly bought from Cisco Systems Inc. Chairman John Chambers. But the advent of the smartphone forced the entrepreneur out of retirement.

    By the second half of 2000s, BBK was on the verge of falling apart as sales of its basic devices slowed. The likes of Huawei and Coolpad were making smartphones priced at around 1,000 yuan. That nearly put the company under, Duan recalled.

    “We were in serious discussions about how to close the company peacefully — in a way that the employees can leave unhurt and suppliers don’t lose money,” he said.

    Those intense brainstorming sessions spawned the two businesses that would go on to embody Duan’s greatest success. In 2005, the entrepreneur and his protege Tony Chen decided to create a new company. Dubbed Oppo, it sold music players but ramped up to smartphones in 2011. In 2009, BBK itself created Vivo, headed by another of Duan’s disciples, Shen Wei.

    “Making mobile phones was not my call,” said Duan. “But I reckoned we could do well in this market.”

    At first, neither label garnered much attention. The iPhone was captivating users with its revolutionary apps system and elegant interface, while BlackBerrys lorded over the corporate market. But Oppo and Vivo then developed a marketing-blitz approach that relied on local celebrity endorsement and a vast re-sellers’ store network across China. They crafted an affordable image that appealed to a millennial crowd, then tricked out their devices with high-end specs. On the surface, Oppo and Vivo phones now routinely surpass the iPhone on measures such as charging speeds, memory and battery life.

    It paid off. The duo together shipped more than 147 million smartphones in China in 2016, dwarfing Huawei Technologies Co.’s 76.6 million units, Apple’s 44.9 million and Xiaomi’s 41.5 million, IDC estimates. Oppo and Vivo both doubled their 2015 haul. In the fourth quarter, they were No. 1 and No. 3, respectively — Huawei was second. Their approach worked particularly well in lower-tier cities, where mid-range phones became a mainstream hit, said Tay Xiaohan, an IDC analyst.

    Duan’s smartphone progeny are also gaining some momentum beyond their home turf. In the fourth quarter, Oppo and Vivo were fourth and fifth in the world, respectively. About a quarter of Oppo’s shipments went to markets like India, where it hopes to dig in before Apple establishes a meaningful presence.

    “Smartphones are an unprecedented opportunity. We forecast at least for the next 10 or 20 years, there’s no replacement. But we don’t know,” Duan said.

    Cook said on the weekend that Apple doesn’t have a specific goal for market share.

    “The competition is more fierce in China — not only in this industry, but in many industries,” Cook told the China Development Forum in Beijing. “I think that’s a credit to a number of local companies that put their energies into making good products.”

    Duan has increasingly kept his distance from the Chinese smartphone makers despite remaining a significant shareholder (he won’t say how much). He says he prefers to stay out of the spotlight and enjoy California with his journalist wife and kids. In fact, he attends board meetings but claims to get most of his information on Oppo and Vivo from the internet, to avoid “disturbing them.”

    His rivals have been less considerate. Last October, Xiaomi Corp. co-founder Lei Jun lambasted competitors who build dense store channels in rural areas in pursuit of quick sales. In an interview with China Entrepreneurs Magazine in October, Lei accused such players of using “imbalanced information” to trick buyers into shunning Xiaomi, precipitating its decline from the top spot.

    “Those who said this were insane,” Duan said without naming names. “When someone talks about an information imbalance, deep down they believe consumers are idiots.”

    His most visible passion these days is stock investment, which is why he agreed to pay a then-record $620,100 in 2006 to lunch with Buffett. Quotes from the Sage of Omaha still pepper Duan’s blogposts, right alongside tips on golf and Apple.

    Duan cemented his reputation as a savvy financier in part by digging his friend, Netease Inc. founder William Ding, out of a hole. Ding’s internet company tanked to as low as 13 cents after the dot-com bubble burst, then almost became the first U.S.-listed Chinese company to get tossed off the Nasdaq over an auditing issue. Duan came to his friend’s aid, buying about 5 percent of Netease with just $2 million in 2002, when the stock price averaged 16 cents. Company filings show he still held just over 4 million shares as of March 2009, but Duan said he sold much of that when Netease hit $40.

    His other much-studied holding is premium-liquor company Kweichow Moutai Co. He said he bought in at 180 yuan in late 2012. While it nearly halved in 2014, Moutai today trades above 370 yuan.

    Duan isn’t shy about talking up his trades, not least of which is Apple, which remains near a record high despite a rare sales decline in 2016. But looking back on his decades as first entrepreneur then stock-picker, his proudest moments remain rooted in BBK. Though he claims to keep it at arm’s length, he admits to worrying about succession and whether the company culture will survive another generation of leaders.

    And while BBK’s Vivo and Duan’s own Oppo have done well, there’s no certainty in a fast-moving business. Both are starting to ramp up everything from the features on their phones to marketing campaigns: Oppo notably used Barcelona’s Mobile World Congress to unveil its most advanced camera technology yet, signaling a new maturity.

    One thing’s for sure, Duan doesn’t see himself returning to an active executive, leaving others to deal with the next challenge.

    “I’ve made it clear many years ago, I will never make a comeback,” he said. “If there’s a problem they can’t fix, then neither can I.”

  • Lazada launching website to sell Taobao products to Singapore shoppers

    Lazada launching website to sell Taobao products to Singapore shoppers

    Alibaba’s bringing its teeming Taobao internet marketplace to Singapore.

    Alibaba Group Holding and Lazada Group are teaming up to sell select Taobao products direct to shoppers in the affluent island-state, striking their first partnership since the Chinese company took control of Southeast Asia’s largest e-commerce operator a year ago.

    Lazada is launching a dedicated website that links directly to Alibaba’s largest shopping platform, said Alexis Lanternier, chief executive officer of Lazada Singapore. To start with, the new site will add 400,000 Taobao products that aren’t available now to an existing lineup of about 5 million products, he said.

    In linking Taobao with Lazada, the two are trying to ease a process that’s gained momentum in recent years. Bargain hunters in Singapore already buy directly from Alibaba’s Chinese marketplace, an eBay-like online bazaar where small merchants and individuals hawk items from electronics to bed-sheets. Its items often go for a fraction of retail prices in Singapore, the world’s most expensive city according to the Economist Intelligence Unit.

    Many people however buy through agents who help with English translations, payments and deliveries – for a fee. That’s led to problems with returns, Lanternier said. Scams may be another issue: Taobao re-joined the Notorious Markets list last year, a name-and-shame pool of global markets the US Trade Representative considers rife with counterfeits.

    Taobao can be difficult to police because it’s an open marketplace, but Lazada will take swift action to protect consumers if it’s notified of fakes, Lanternier said.

    “We want to solve those difficulties, enabling an effortless way for them to shop,” Lanternier said, sharing the new initiative for the first time. “Now it’s all translated into English and you don’t have to worry about shipping options, payment method, returning. You are going to be able to track your order end-to-end.”

    The move is another small step abroad for Alibaba, which has ambitions to expand beyond a slowing Chinese home market. The company and Lazada are now preparing to deepen their operations in the fast-growing region, anticipating Amazon.com’s entry this year.

  • Tencent brand is still China’s most valuable

    Tencent brand is still China’s most valuable

    Chinese technology giant Tencent remains China’s most valuable brand, growing its worth 29 per cent to US$106 billion, according to the BrandZ top 100 most valuable Chinese brands report.

    It shows that technology brands continued to lead the way, with the Tencent brand strengthening its hold on the top spot thanks to the popularity of its social-media platform WeChat. Tencent was also one of three technology brands in the top 20 “risers” listing.

    With Tencent on the top 100 list are NetEase (31) and Sina (61). Making its debut in the 40th spot is e-commerce brand VIP.com.

    Web portal Sina’s initiatives in live video and self-broadcasting through its Weibo platform helped build its following among young people and attract advertising revenue, driving a 43 per cent rise in brand value to $900 million.

    NetEase, which makes online and mobile games and offers an e-mail service, grew 36 per cent to $2.6 billion.

    Sectors still dependent on the traditional economy, such as banks, insurance, and oil and gas, have declined 6 per cent in value. The exceptions are alcohol, and food and dairy.

    Several brands of baijiu, China’s traditional rice wine, have expanded distribution and adjusted pricing and marketing to reach a broader audience. This allowed them to make up for a decline in sales after government measures to limit extravagance at official events reduced demand for alcohol, especially premium brands. Moutai increased 41 per cent in value, entering the top 10 for the first time in ninth position.

    Some entrepreneurial Chinese brands are looking for overseas success before returning attention to their home market, such as digital brands Anker, DJI, Elex and Ninebot.

    Millennials are playing an increasing role in commercial and brand success in China, says the report. They tend to favour brands that are famous or trendy, and the research reveals the brand most successful at increasing millennial loyalty is mobile phone Oppo, up 157 per cent since 2014.

    “Chinese brands are taking the leap and going global on the back of three key factors: the country’s rising international stature, pressure to find alternative sources of growth as the domestic market slows, and increasing overseas consumer receptivity to Chinese brands,” says BrandZ global head Doreen Wang.

  • Alipay HK Strikes Deal with Standard Chartered to Expand into Hong Kong

    Alipay HK Strikes Deal with Standard Chartered to Expand into Hong Kong

    Alipay, China’s biggest payments service, has struck a partnership with Standard Chartered as the company looks to expand its footprint and deepen its mobile-payment push into Hong Kong.

    The company controlled by billionaire and Alibaba co-founder Jack Ma gained a license for e-payments from the Hong Kong Monetary Authority last year, and already began to roll out accounts denominated in the local currency back in October.

    Alipay HK is partnering with Standard Chartered in order to make it easier for Hong Kong residents to top up their account in HK dollars through online and mobile banking. Specifically, the unit of Chinese e-commerce giant Alibaba will work with Standard Chartered to facilitate Alipay payments via the bank’s merchant network in Hong Kong, while the bank will provide its users with digital ways to fund their accounts.

    The size of its newest partner in Hong Kong could bring Alipay to a considerable number of stores. The deal with Alipay will also allow Standard Chartered to target Chinese tourists particularly with Alipay users cannot link the HKD account to their existing yuan- denominated one, nor can they transfer money into the new account.

    Alipay, which is operated by Alibaba’s financial services arm Ant Financial, is a separate app on devices that allows customers to pay for their purchases in-store through opening the Alipay app, then scan a QR code provided by the retailer.

    Alipay holds nearly 70 percent of China’s third-party mobile payment market share and processed more than 380 million daily transactions as of June 2016.

    Vicky Kong, head of retail banking at Standard Chartered Hong Kong, said: “We believe the partnership with Alipay, the world’s largest online and offline payment platform with over 450 million active users, will enhance customer engagement with our existing clients on one hand, and help reaching out to new clients, especially the active online users on the other.”

  • China leads Nike sales growth

    China leads Nike sales growth

    Nike boosted earnings by 20.1 per cent in its latest quarter, on sales up a much more modest 5 per cent.

    While the bottom line was impressive – aided by a substantial reduction in costs – the top line growth trailed Adidas’ impressive 18 per cent growth achieved in 2016.

    In the three months to February 28, Nike sales totalled US$8.4 billion, up 7 per cent on a currency-neutral basis. Of that, the Nike brand accounted for $7.9 billion, driven by 15 per cent growth in Greater China, 10 per cent in Western Europe, 12 per cent in emerging markets and 8 per cent in Japan.

    Sales at Converse were up 3 per cent to $498 million.

    “The power of Nike’s diverse, global portfolio delivered another solid quarter of growth and profitability,” said Mark Parker, chairman, president and CEO of Nike.

    “To expand our leadership and ignite Nike’s next phase of growth, we’re delivering a relentless flow of innovation through performance and style, increasing speed throughout the business and creating more direct connections with consumers leveraging digital and membership.”