Retail News CRM

Tag: China

  • Thailand signs up for eCommerce initiatives

    High-level witnesses attended the signing of a letter of intent in China that will see Thailand co-operate with Alibaba on eCommerce initiatives.

    Thailand’s deputy prime minister Somkid Jatusripitak was invited by the eCommerce giant to its headquarters in Hangzhou to witness the signing alongside Alibaba Group executive chairman Jack Ma.

    Initiatives covered by the agreement include training for SMEs and individuals, and exploring ways to enhance logistics capabilities to support digital economy strategies as well as the government’s new Thailand 4.0 economic model, aimed at steering the country toward a value-based economy.

    Other senior Thai government officials also attended the signing along with private-sector representatives. Thailand’s permanent secretary Wiboonlasana Ruamraksathe and Alibaba Group president Michael Evans signed the documents.

    “This visit to Alibaba represents a continuation of the bilateral talks between the prime minister and Jack Ma,” says Somkid Jatusripitak. “To strengthen the competitiveness of Thailand’s SMEs and help them succeed in an increasingly digital era, the prime minister earlier assigned responsibilities to a task force made up of government agencies and private enterprises to work with Alibaba in a joint effort to lift the export capabilities of Thai businesses, starting from the grassroots and community level and extending to mid-tier businesses.”

    “We are very honoured to have this opportunity to work with the Thai government,” Ma said at the signing ceremony, “and I would like to thank the Thai people for their trust, because trust is the basis of any successful partnership.”

    Long-term vision

    He said that since Alibaba was founded 17 years ago, its vision had always been about empowering small businesses and young people, particularly those in developing nations.

    “We want to partner with governments and organisations that share this vision and commitment. By working together and applying technology and innovative ideas, I believe we can make that vision a reality, and magic will happen.”

    Four key areas are covered by the Thailand agreement, the first involving eCommerce training for 30,000 Thai SMEs to help them access both domestic and international platforms. Alibaba and its majority-owned eCommerce platform in Southeast Asia, Lazada Group, will help provide the training.

    The group will also share its experience and expertise with the Thai government to help build the nation’s own national eCommerce platform.

    Secondly, Thailand and Alibaba will collaborate on creating a nationwide program to train around 10,000 individuals so they can be proficient in digital technology. The two sides will also work on nurturing software developers, who will be given access to the China market via Alibaba Cloud’s marketplace for the software apps they create.

    Training for officials

    Furthermore, senior government officials will receive training at the Thailand Digital Government Academy, initially on big data and AI technologies. Alibaba and Lazada will jointly run a train-the-trainer program to groom eCommerce business co-ordinators who will in turn help SMEs establish their own online export capabilities.

    Thirdly, Alibaba and Lazada will contribute to the development of the Thailand’s supply-chain and logistics systems by sharing their experience and expertise with Thailand Post in a bid to expand domestic delivery services to all provinces. Thailand Post will also study Alibaba’s inventory-management systems and international eCommerce fulfillment services to gain insight into the establishment of bonded warehouses and fulfillment centres.

    Finally, Alibaba and the Thai government will explore co-operation opportunities under the Eastern Economic Corridor Development (EECD) project with the aim of helping establish Thailand as a hub of digital technology and regional data centres in Southeast Asia.

    Various Thai agencies lead the taskforce in charge of building upon the bilateral talks, including the Ministry of Commerce, Ministry of Digital Economy and Society, Ministry of Science and Technology, the Office of Small and Medium Enterprises Promotion, the Small and Medium Enterprise Development Bank of Thailand, the Export-Import Bank of Thailand, the Electronic Government Agency (a public organisation), and Thailand Post.

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  • Michael Jordan wins trademark dispute

    Michael Jordan wins trademark dispute

    Following a four-year legal battle over a trademark dispute, US basketballer Michael Jordan now owns his Chinese name.

    China’s highest court has decided in his favour against Chinese sportswear maker Qiaodan Sports. Its name, pronounced “Cheeow-dan”, is a transliteration of “Jordan” in Mandarin, and the company was selling its own shoes and sportswear with Qiaodan as its registered trademark.

    Jordan has been known by the Chinese characters for “Qiaodan” since he became popular in the 1980s, and previously argued unsuccessfully in Beijing courts that Qiaodan Sports had used his Chinese name, his old jersey number, 23, and basketball player logo to make it look like he was associated with its brand.

    Now, the Supreme People’s Court has overturned two rulings by Beijing courts against Jordan, from 2014 and 2015, that had found there was not sufficient evidence to support the athlete’s allegations over the use of his image, and that “Qiaodan” was the translation of a common family name as claimed by the Chinese company.

    It also ordered the trademark bureau to issue a new ruling on the use of the Chinese characters in the brand name “Qiaodan”, effectively awarding the trademark to Jordan. The company can continue to use the Romanised spelling of the name, however.

    Chief judge Tao Kaiyuan says there was an established link between Jordan and the Chinese characters for “Qiaodan”, which are commonly used by the public when referring to the former basketball player, meaning that Jordan was entitled to protection under the trademark law.

    Jordan says millions of Chinese fans and consumers have always known him by the name Qiaodan.

    “Chinese consumers deserve to know that Qiaodan Sports and its products have no connection to me. Nothing is more important than protecting your own name, and today’s decision shows the importance of that principle.”

    After the ruling, the company defended its actions but said it would respect the court’s decision.

    In a twist, Qiaodan Sports was able to counter-sue Jordan in 2013 for preventing it from pursuing a stock-market listing because of the trademark lawsuit.

  • Carrefour China expands to Suzhou, Wuxi

    Carrefour China expands to Suzhou, Wuxi

    French retailer Carrefour has expanded its eCommerce access in China by launching online shops and apps for Suzhou and Wuxi.

    It already covers Beijing, Chengdu, Kunming and Shanghai with plans for further expansion. Wuhan is next on the list, expected to come on line before the end of this month.

    Carrefour has rolled out its eCommerce offerings internationally, going up against such rivals as Amazon in Spain.

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  • DJI Opens Its Second China Flagship Store In Shanghai

    DJI Opens Its Second China Flagship Store In Shanghai

    DJI, the world leader in unmanned aerial vehicle technology, will open the doors of its Shanghai flagship store to the public on December 10, giving residents of China’s largest city the opportunity to explore the creative and professional possibilities that drone technology has brought to the world. 

    Located at the center of Shanghai’s busiest shopping, dining and entertainment district in Xintiandi (aka “New Heaven and Earth”), the two-story, 500-square-meters flagship store will display DJI’s full range of aerial platforms and camera products. Drone enthusiasts and novices alike can get hands-on experience with DJI’s market-leading technology, from the foldable yet powerful Mavic Pro personal drone to the latest professional products such as the Phantom 4 Pro and Inspire 2 drones. 

    “2016 is a milestone year for DJI as we celebrate 10 years of imagination, inspiration and innovation,” said Paul Xu, DJI Vice President. “We’ve expanded creative possibilities for professionals, and we’ve made it easier for general consumers to experience the fun and excitement of flight. Our flagship stores have become important touch points for people to discover, learn and be inspired. Our newest Shanghai flagship store will allow us to continue on this path and provide more people the opportunity to experience our aerial technology first hand.”

    The Shanghai flagship store’s building retains traditional Shanghainese architectural elements, combining Western and Chinese design concepts. The outdoor cafes, art galleries and lifestyle boutiques in the surrounding Xintiandi neighborhood also create a vibrant cultural backdrop for the new flagship store.

     The first floor of the DJI Shanghai flagship store will house a 20-square-meters flight cage demonstrating DJI drones in flight, which can also be seen by pedestrians outside the store. Also on the first floor is the Technical Support Center and the DJI Story Corner where visitors can see creative use cases and the evolution of the DJI Story on a curved surface projection screen. The SkyPixel Gallery on the second floor will showcase breathtaking aerial images by photographers from around the world. A dedicated space is also set aside for future customer workshops, photography seminars and special events.

    The DJI Shanghai flagship store will officially open its doors to the public at 12 noon on Saturday, December 10. The first 300 customers can enjoy special discounts when purchasing selected DJI products or bundles on opening day. The first 100 visitors to the store will also receive a limited edition DJI t-shirt.

    In celebration of the store opening, there will be a series of activities and programs throughout the day around the Xintiandi area. Life-size DJI Phantom and Osmo mascots will kickstart the opening celebration with a street parade, flight simulators and virtual reality goggles will be set up for people to experience the thrill of being in the pilot’s seat, and those who want to play the role of a movie director can try out the Osmo+ and Osmo Mobile handheld stabilized gimbals.

    The Shanghai flagship store is DJI’s fourth foray into retail after opening its first flagship store in Shenzhen, China in December 2015, followed by the Seoul, Korea flagship store opening in March and the Hong Kong flagship store opening in September.

    The DJI Shanghai flagship store is located at No. 222 Madang Road, Xintiandi, Shanghai, China. Opening hours of the store are Mon – Sun, 10 am to 10 pm. The Technical Support Center will begin operations the following Monday, December 12, and is opened Mon – Sun, 10 am to 10 pm.

  • DJI Launches Xmas Promotion

    DJI Launches Xmas Promotion

    DJI, the world leader in unmanned aerial technology, Monday launched its Xmas Promotion featuring price reductions, free accessories with purchases and special holiday gifts.

    Whether you are a content creator looking for the best stabilized handheld camera equipment to shoot your next online video or an experienced aerial photographer looking to take your skills to the next level, there is something for everyone to be excited about this holiday season. 

    DJI’s Xmas Promotion will commence December 12, 2016 and end at 4 pm HK time January 5, 2017. The Phantom discount and Osmo bundle promotion will be available on https://campaign.dji.com/xmas, at authorized DJI dealers and in the Shanghai, Shenzhen, Seoul and Hong Kong DJI Flagship Stores. 

    The DJI Xmas Promotion features:

    • Price reductions on select Phantom drone models as detailed in the chart below (excluding Japan and China).
    • Free High Capacity Intelligent Battery with the purchase of the Osmo+ handheld stabilizer or free Intelligent Battery and Osmo Base with the purchase of the Osmo Mobile.
    • All DJI Care service plans are discounted by 12%. For more info and applicable countries, please visit https://store.dji.com/category/service.
    • The first 400 customers who purchase the recently released Phantom 4 Pro or Inspire 2 at store.dji.com/ will receive a special holiday gift which includes a DJI scarf and 3D Christmas card.

    Pricing Details:

    Model

     

    AUD

    HKD

    TWD

    USD

    (SGP & MYS)

    Phantom 4

    Original Price

    2,099

    9,299

    53,000

    1,279

    Promotional Price

    1,699

    7,999

    37,400

    1,069

    Phantom 3 Professional

    Original Price

    1,699

    7,999

    36,800

    1,070

    Promotional Price

    1,399

    6,499

    30,000

    859

    Phantom 3 Standard

    Original Price

    859

    3,869

    18,300

    530

    Promotional Price

    689

    3,199

    15,000

    429

    Phantom 4 – Obstacle avoidance, intelligent tracking and computer vision, allowing you to experience a simplified flying experience

    The Phantom 4 expands on previous generations of DJI’s iconic Phantom line by adding new on-board intelligence that make piloting and shooting great shots simple through features like its Obstacle Sensing System, ActiveTrack and TapFly. It is the first consumer quadcopter to use highly advanced computer vision and sensing technology, which makes professional aerial imaging easier for everyone.

    For more info: https://www.dji.com/phantom-4 

    Phantom 3 Professional – Smart, responsive and stable, enabling you to unleash your creativity

    The Phantom 3 Professional makes flying remarkably easy so you can shoot like a pro. With GPS-assisted hover, Vision Positioning System, smart features such as Return-To-Home, Point of Interest, Follow Me and real-time flight data, capturing the perfect shot has never been easier. The Phantom 3 Professional is one of the most intelligent, ready-to-fly drone that allows you to unleash all sorts of creative possibilities.

    For more info: https://www.dji.com/phantom-3-pr 

    Phantom 3 Standard – Remarkably intuitive and easy to use, allowing you to enjoy the thrill of flight

    The Phantom 3 Standard makes flying fun and exciting with its powerful, responsive motors. Soar on the path you want, stop in place, speed up, or fly higher in an instant. From takeoff to landing, it’s completely under your control while its onboard intelligent features does all the work, making it the most affordable and easy to fly consumer drone.

    For more info: https://www.dji.com/phantom-3-standard 

    Osmo+ – Control your composition with zoom and capture smooth, cinematic videos

    The Osmo+ allows you to capture motion without blur, action shots without shake and create the perfect video even on the move. It is DJI’s first consumer handheld gimbal with an integrated zoom camera that empower users with a 7× zoom without sacrificing HD quality. This gives you more control over your composition than ever before, allowing you to frame the perfect shot.

    For more info: https://www.dji.com/osmo-plus

    Osmo Mobile – Turn your smartphone into a smart motion camera

    The Osmo Mobile allows you to capture memories and share life’s moments more easily than ever before by turning your smartphone into a motion camera. It can make every moment you shoot look smooth, professional and ready to share. With the DJI GO app, you can automatically track your subject, capture stunning motion timelapses or even stream your moment as it happens.

    For more info: https://www.dji.com/osmo-mobile

    Phantom 4 Pro – An intelligent, easy to use aerial platform for those who demand more from the camera

    The Phantom 4 Pro offers a powerful imaging system for those who demand excellence from the camera. The camera packs a 1-inch 20-megapixel sensor and almost 12 stops of dynamic range to bring out levels of detail even in low-light. Enhanced features include sensing systems on the four sides that help it avoid obstacles, Landing Protection function and newly added subject tracking capabilities.

    For more info: https://www.dji.com/phantom-4-pro

    Inspire 2 – A ready-to-fly platform for professional filmmakers and video creators

    The Inspire 2 takes everything that was good about the revolutionary Inspire 1 and improves it, with an upgraded camera system, dual intelligent battery, autonomous flight features and added sensors for better obstacle detection. An upgraded video transmission system is now capable of dual signal frequency and dual channel, streaming video from an onboard FPV camera and the main camera simultaneously, for better pilot and camera operator collaboration.

    For more info: https://www.dji.com/inspire-2

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  • Starbucks, Tencent debut social gifting on WeChat

    Starbucks, Tencent debut social gifting on WeChat

    Starbucks Coffee Company and Tencent Holdings have entered an alliance to co-create a new social gifting feature on WeChat.

    The new service, which will be rolled out early next year, will make it easy for Starbucks China customers to gift items to a friend or a family member.

    Customers will be able to select from Starbucks-branded gifts and products and add a personalized message. Recipients of these personal gifts and messages can save their gifts and memories on their WeChat accounts and redeem their gift at Starbucks stores across China.

    Users can use WeChat Pay to pay for their goods and services from their mobile devices at Starbucks retails stores. In China, more than 300 million users (as of March 2016) have linked their bank cards with WeChat or QQ, another flagship service of Tencent.

    “Just as Starbucks cards are among the most gifted around the globe, we aspire to also become the most gifted brand digitally in China,” said Belinda Wong, Starbucks China’s newly appointed CEO.

    The online social gifting platform is part of the company’s growing digital presence focused on connecting with customers through digital channels, including the Starbucks Mobile App, the My Starbucks Rewards program and social media.

    The announcement also builds on Starbucks rapidly expanding the portfolio of digital innovations in the country, which integrates the in-store experience with the digital “Fourth Place” experience.

    Earlier this year, Starbucks also launched a mobile payment system in China aimed at providing My Starbucks Rewards (MSR) members access to a fast, seamless and convenient way to pay for purchases, using their pre-loaded Starbucks Gift Card on their mobile devices.

    Wong, who was appointed from president to CEO of Starbucks China in October, has been instrumental in Starbucks unprecedented growth in country – from 400 stores in 2011 to over 2,300 stores today.

    The company said in a news release when her appointment was announced that she will oversee Starbucks plans to double its scale to operate 5,000 stores in China by 2021.

    Aside from focusing on the company’s overall long-term growth strategy, she will be responsible for key areas, including the vast digital and e-commerce opportunities across the market.

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  • DJI second China flagship store opens

    DJI second China flagship store opens

    Aerial vehicle technology retailer DJI will open its second China flagship store in Shanghai tomorrow.

    dji-first-floor-product-display

    The two-storey store is in the city’s shopping, dining and entertainment precinct Xintiandi.

    dji-first-floor-enterprise-products

    Covering 500 sqm, it offers the full range of DJI aerial platforms and camera products, offering hands-on experience of its products, including the foldable Mavic Pro personal drone and professional drones Inspire 2 and Phantom 4 Pro.

    dji-first-floor-full-image-2

    Combining Chinese and Western design concepts, the store is surrounded by outdoor cafes, art galleries and lifestyle boutiques. The first floor features a 20 sqm flight cage so drones can be seen in  flight, even by pedestrians passing by the store. There is also a technical support centre and the DJI Story Corner.

    dji-first-floor-accessories

    On the second floor, the SkyPixel Gallery showcases aerial images by international photographers, along with a space for customer workshops, photography seminars and special events.

    To celebrate the store’s opening, there will be activities and programs throughout the day.

    DJI’s first flagship store opened in Shenzhen last year.

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  • Starbucks, Tencent to launch social gifting on WeChat in China

    Starbucks, Tencent to launch social gifting on WeChat in China

    Starbucks Coffee Company and Tencent Holdings Limited has partnered  to co-create a new social gifting feature on WeChat, China’s leading mobile social communications service.

    The new service, which will be rolled out early next year, will make it easy for Starbucks China customers to gift Starbucks to a friend or a family member.

    Customers will be able to select from Starbucks-branded gifts and products and add a personalized message. Recipients of these personal gifts and messages can save their gifts and memories on their WeChat accounts and redeem their gift at Starbucks stores across China.

    Users can use WeChat Pay to pay for their goods and services from their mobile devices at Starbucks retails stores. In China, more than 300 million users (as of March 2016) have linked their bank cards with WeChat or QQ, another flagship service of Tencent.

    “Just as Starbucks cards are among the most gifted around the globe, we aspire to also become the most gifted brand digitally in China,” said Belinda Wong, Starbucks China’s newly appointed CEO.

    The online social gifting platform is part of the company’s growing digital presence focused on connecting with customers through digital channels, including the Starbucks Mobile App, the My Starbucks Rewards program and social media.

    The announcement also builds on Starbucks rapidly expanding the portfolio of digital innovations in the country, which integrates the in-store experience with the digital “Fourth Place” experience.

    Earlier this year, Starbucks also launched a mobile payment system in China aimed at providing My Starbucks Rewards (MSR) members access to a fast, seamless and convenient way to pay for purchases, using their pre-loaded Starbucks Gift Card on their mobile devices.

    Wong, who was appointed from president to CEO of Starbucks China in October, has been instrumental in Starbucks unprecedented growth in country – from 400 stores in 2011 to over 2,300 stores today.

    The company said in a news release when her appointment was announced that she will oversee Starbucks plans to double its scale to operate 5,000 stores in China by 2021.

    Aside from  focusing on the company’s overall long-term growth strategy, she will be responsible for key areas, including the vast digital and e-commerce opportunities across the market.

  • China November vehicle sales up 16.6 pct

    China November vehicle sales up 16.6 pct

    China auto sales in November rose 16.6 percent from a year earlier to 2.9 million vehicles, the sixth consecutive month of double-digit growth, the China Association of Automobile Manufacturers said on Monday.

    That compares with an 18.7 percent rise in October and a 26.1 percent rise in September.

    In the first 11 months of 2016, sales grew 14.1 percent compared with the previous year, the association said at a briefing in Beijing.

    In October, the association raised its forecast for full-year 2016 growth to 7 percent, from 6 percent previously.

  • China expansion plan for Nitori Holdings

    China expansion plan for Nitori Holdings

    Japanese furniture and home-accessory retailer Nitori Holdings is ramping up its presence in China to kick-start its global expansion.

    It plans to open add more than eight outlets in 2018 to its present 10.

    Nitori aims to have 2000 stores overseas as well as 1000 at home by 2032. It now has 41 stores abroad and 420 in Japan. Nitori opened its first overseas outlet in Taiwan in 2007, where it now has 26 stores. It also has five stores in the US.

    China is the main focus of its international expansion strategy, with plans for 1000 to 1500 outlets. It intends to initially concentrate in the cities of Shanghai and Wuhan to quickly boost its brand profile and establish dominance.

    Other options are also being explored in China, including online retailing and package offerings of home furniture.

    nitori-studio-1

    Monthly sales in China, where its first store was opened in Wuhan in 2014, have continued to exceed year-earlier levels by about 20 per cent for past several months. The Chinese outlets have prices similar to those in its Japanese stores as the company does not add tariffs to price tags and economises on logistics.

    In Taiwan its stores took six years to achieve profitability, while its business in the US is still in the red.

    Meanwhile, a new outlet in Tokyo’s Takashimaya Times Square commercial complex in Shinjuku is targeting overseas tourists, serving as “a starting point of our brand recognition” among overseas customers, says Nitori Holdings senior MD Fumihiro Sudo.

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  • Mulberry expansion plan in Asia

    Mulberry expansion plan in Asia

    Mulberry Asia, a new joint venture between the British fashion brand and Challice Limited, has announced plans to open four stores in Hong Kong, China and Taiwan and a Chinese language eCommerce site.

    The move was announced along with the company’s half year results which saw sales rise 10 per cent, but the company posting a loss due to investments, mainly in a new collection.

    Mulberry will cease its current distribution agreement with Club 21, although its new partner Challice shares the same ultimate ownership.

    Mulberry Asia will locate its head office in Hong Kong from where it will manage all retail, digital fulfillment and wholesale distribution for the region. Challice will hold a stake of about 40 per cent in the new business.

    The company says it expects to post losses for two years during its establishment phase, moving into profit in year three.

    Mulberry CEO Thierry Andretta said the new venture would progress the group’s international strategy of developing its retail and omnichannel model “in a key luxury market where we see significant growth opportunity”.

    Subject to a number of practical issues, including obtaining Chinese trading licenses, Mulberry Asia is expected to be operational from Spring 2017.

    Analyst said Mulberry Asia was an impressive direction to take.

    “It will allow the brand to better serve its customers in North Asia and provide it with a solid foundation to further grow its business in this region. However, investment in product design and creativeness must continue so that Mulberry stands out in the increasingly difficult and crowded Asian market.”

    Footfall rises

    Meanwhile, while investment to create the new collection has had a negative impact on gross margin, down 2.4 percentage points to 59.1 per cent, it has successfully driven footfall into stores and turned its wholesale business around. Revenue was up 10 per cent in the half year, compared with an 11 per cent decline in the same period last year.

    Strachan says modern totes and bucket bags have improved the desirability of Mulberry’s offer, appealing to a new, younger shopper demanding more on-trend innovative pieces but with the craftsmanship and quality credentials that the brand continues to leverage and showcase.

    “Mulberry has achieved impressive UK like-for-like growth, despite tough 2015/16 comparatives, benefiting from international visitors taking advantage of the weak pound and high demand for British heritage brands. The opening of its new Covent Garden store was fortunate timing to showcase its new collections to this influx of lucrative shoppers,” said Strachan.

    “Conversely, the devaluation of the pound has hit the sales performance in some of its tourism-driven stores in Europe and the US, and has led to higher UK production costs and running costs of overseas subsidiaries.”

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  • Target China learning fast as it gains momentum

    Target China learning fast as it gains momentum

    Target China is continuing to learn about the vast mainland market as it builds brand awareness in the region in preparation for a major push.

    Vincent Lau, GM China with Target Corporation, told the Omni-Channel Retailing Conference half-year seminar yesterday that China represented a steep learning curve for the US$73.8 billion US-headquartered value retail business.

    “We had to forget everything we know. Being number two in the US market doesn’t resonate into anything in China.”

    Lau said that while 96 per cent of Americans recognised the distinctive red circles of the Target logo, it was probably the opposite in China. “They just see a bullseye.”

    Target believes its US brand promise “Expect more, pay less” is relevant to Chinese. But the stock range had to be adjusted to local market expectations. To date, Target is strong in mother and baby products and dry grocery lines, where it has localised sourcing and range.

    “We keep an open mind. We test and we learn. We want to see what [Chinese consumers want] and why.”

    Partnering with Alibaba has been crucial for Target in building the brand there. On Singles Day, or 11.11, Target was one of the US retailers to sign on to Alibaba’s Buy+ Virtual Reality shopping experience where shoppers online could ‘walk the aisles’ of a target store in Harlem.

    Lau declined to reveal sales figures but said every product on the digital shelf had sold multiple numbers during the 24-hour online sales.

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  • Luxury-brand in China rising from grave

    Luxury-brand in China rising from grave

    Luxury-brand sales are reviving in mainland China, with Macau paying the price.

    As China’s currency depreciates, the narrowing price gap is keeping mainland luxury shoppers at home, further contributing to Macau’s retail slump, reports the Macau Business Daily.

    Some brands in China are expecting this year to return to the figures of their sales peak in 2012, says partner Bruno Lannes of Shanghai-based consulting firm Bain. He says luxury sales in the mainland have risen an estimated 4 per cent after three years of decline.

    According to the latest data from the Macau Statistics and Census Services (DSEC), retail sales of watches, clocks and jewellery have fallen 21.2 per cent year-on-year, with the overall volume of retail sales dropping 5.9 per cent in the third quarter.

    More than 45 per cent of retailers interviewed by DSEC expect their sales volume to decrease for the present quarter. Meanwhile, visitor numbers from the mainland edged up 0.4 per cent year-on-year in October, but have fallen by the same amount over the first 10 months of this year.

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  • Alipay reaches Australian stores

    Alipay reaches Australian stores

    Innovative Australian payments provider Quest Payment Systems is launching Alipay in Australian stores.

    Its collaboration with Alipay, the world’s largest mobile and online payment company, will make it easy for Chinese nationals to pay for purchases in-store using their mobile phones, and in their own currency.

    Quest has designed the software to integrate with POS systems to ensure a seamless experience for both retailers and customers.

    Tourism Australia says Chinese visitors spent a record AU$8.9 billion over the 12 months to March this year. On average, Chinese tourists spend about AU$8000 each visit to Australia.

    Quest has already enabled Alipay at select stores within The Chemist Warehouse and My Chemist pharmacy groups, with full rollout planned for early next year.

    Quest innovation manager Luke Fuller says Alipay customers in Australia simply need to scan a code displayed on a payment terminal screen in order to pay from their mobile phone. “It’s simple, intuitive and ensures the customer can see exactly what their purchase will cost in both Australian dollars and their local currency.”

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  • China drives Ikea growth

    China drives Ikea growth

    China has been cited as one of the major contributors to a year in which Ikea’s profits surged 19.6 per cent.

    Ikea growth was strongest in China, while the company’s largest markets were Germany, the US, France, Britain and Sweden.

    The Stockholm-headquartered furniture and homewares retailer reported a profit of 4.2 billion euros ($US4.5 billion). Total sales rose 7.1 per cent to 34.2 billion euros for the 2016 financial year ending in August, the company said.

    In the past year Ikea has opened 12 new stores and 19 pick-up and order points worldwide, and in the coming year planned to open its first stores in Serbia and in Hyderabad, India.

    “Growth and profitability give us freedom to choose our own way, the flexibility to move fast and the independence to think and invest long term,” Peter Agnefjall, Ikea Group CEO, said in a statement.

    The retailer registered 783 million visits to its 340 stores in 28 countries during the 12-month period but was also expanding its online offers. In addition, 49 stores are operated by other franchises.

    As part of its efforts to reduce its environmental footprint, the company said it was to invest 1 billion euros in sustainable materials. This included forestry and firms involved in recycling, renewable energy and developing biomaterials.

    It said 71 per cent of the energy it used in 2016 came from renewable energy sources such as solar and wind farms. Ikea plans to be energy independent by 2020.