Tag: PLDT

  • DITO Slapped With Interconnection Penalty by Globe After Filing Anti-Trust Complaints vs Telco Giants

    DITO Slapped With Interconnection Penalty by Globe After Filing Anti-Trust Complaints vs Telco Giants

    The Philippines’ two pioneering telecom firms, Globe and PLDT’s wireless unit Smart, hit back at new industry player DITO after it filed a complaint against the two firms for their alleged anti-trust practices.

    Local media reports cited Globe’s statement saying that it had asked the local telecoms regulator to penalize DITO with 622 million pesos’ worth of fines for violating telecom rules. The statement said DITO made “fraudulent calls” through its network to Globe, calls which allegedly sidestepped “proper voice traffic channels”.It said that an average of 1,000 fraudulent calls were allowed to pass daily through DITO’s network to Globe users, which breaches the interconnection rules. Globe said the calls were “fraudulent” as they were international in origins that were masked as calls being made locally.

    According to reports, Globe also asked the local telecom regulator to allow its “temporary disconnection” of interconnection trunk lines with DITO until it resolves all alleged illegal bypass operations coming from its network and until it pays Globe all existing charges for what it says are fraudulent calls.

    Smart meanwhile said in a statement that DITO’s complaint was “baseless” and denied that they are in any way involved in anti-trust activities against DITO.

    A day before Globe’s move, DITO filed with the Philippine Competition Commission two separate complaints against Smart and Globe. It accused them both of abusing their market dominance by imposing interconnection barriers, resulting in low interconnection for calls made by DITO subscribers to Globe and Smart.

    The Philippine Competition Commission said in a statement, “Our Competition Enforcement Office (CEO) is now evaluating the merits of Dito’s complaints. The Commission has 10 days within which to decide whether or not to give due course to the complaint. If given due course, our CEO will proceed to investigate the charges and if it subsequently finds sufficient basis, file with the Commission en banc a Statement of Objections against the allegedly erring entities. The PCC shall also consult with the National Telecommunications Commission for related regulatory concerns.”

  • PLDT’s Trans-Pacific Cable System Is Now Activated

    PLDT’s Trans-Pacific Cable System Is Now Activated

    The last test 14,000-kilometer cable system is the fastest in the country, enabling direct data cable link to the US and Japan. It’s also expected to improve the Philippines’ international data capacity and boost its digital infrastructure.

    PLDT and Smart President and CEO Alfredo Panlilio said, “The PLDT Group takes pride in leading our nation’s digital advancement, made possible through dynamic synergies with government and private sector partners.”

    He added, “Our investment in Jupiter will exponentially boost the Philippines’ international capacity, ramp up the global trade of digital services and propel the nation’s digital economy, while increasing internet speed and reliability for Filipinos.”

    The company also said that this new system will triple PLDT’s international capacity to about 60 Terabit/s, which will be beneficial for the country since a large volume of Internet content and services consumed by Filipinos goes through servers from the US and Japan.

    Currently, PLDT has extensive participation in 16 international submarine cable networks and is set to expand further with the completion of two more major international cable systems, namely Asia Direct Cable (ADC) and the APRICOT cable system, set to be completed in the next two years. It also operates the most expansive fiber optic network among local ISPs at 803,000 kilometers, linking all islands in the archipelago with fiber connectivity and powering local economies and communities in the cities and regions.

  • PLDT, Smart Lauds Government’s New Cybercrime Lab

    PLDT, Smart Lauds Government’s New Cybercrime Lab

    Philippines’ major telecoms group, Smart and PLDT said it welcomes the country’s new Digital Forensics Platform and Laboratory launched by the Cybercrime Investigation and Coordinating Center, or ICC.

    The new facility aims to improve the government’s initiatives to fight cybercrime, especially, online sexual abuse and exploitation of children.

    Following the unveiling of this new laboratory, the group said that it has strengthened its cyber security systems as it continues its cooperation with the local government in fighting across the digital landscape.

    The new facility will help CICC to work closely with other law enforcement agencies in the country to conduct comprehensive digital and forensic investigations.

    The group’s Chief Information Security Officer, Angel Redoble, meanwhile stressed that they will continue to address these challenges in the cyberspace.

    “Children became more vulnerable to cyberattacks after the pandemic forced them to stay at home and get online to study and connect with friends, and cyber criminals have also been targeting them. We have fortified our cyber defenses and strengthened our coordination with the government to make the internet safer for kids.”

    According to PLDT and Smart, they have beefed up their efforts to support the government in its crackdown on online child abuse. By the end of May this year, it has blocked nearly 300,000 URLs linked to these criminal activities.

    The group has also collaborated with other private and public sectors in urging the country’s president to sign into to law the bill against online child sexual abuse before he steps down from office on June 30.

  • PLDT taps Panlilio as chief revenue officer

    PLDT taps Panlilio as chief revenue officer

    PLDT announced Alfredo S. Panlilio (AI) will return to the Philippines telco as chief revenue officer of both PLDT and its mobile unit Smart Communications, starting July 1, 2019.

    Panlilio (pictured) currently serves as senior vice president of customer retail services group at the Manila Electric Company (Meralco).

    He first joined PLDT as SVP for the telco’s corporate business group in 1999 and was later tasked to head PLDT’s carrier business group before he joined Meralco in 2010.

    Panlilio will replace Ernesto R. Alberto (Eric), who is set to step down from his post as PLDT and Smart CRO, effective June 30.

    “We would like to thank Eric for his 16 long years of service and loyalty. Under his watch, PLDT Enterprise rose to become the leading force that it is in the market today,” said Manuel V. Pangilinan, chairman and chief executive officer of PLDT and Smart.

    Enea has tapped former Ericsson executive Jan Häglund as its new CEO.

    Häglund was chosen to lead the company late 2018 to succeed Anders Lidbeck, who becomes chairman of the board, Enea said in a statement.

    Haglund brings to the table 25 years of experience in the telecoms industry. Prior to joining Enea, he was head of Ericsson’s product portfolio and R&D for digital services.

    Anders Lidbeck, chairman of Enea said Häglund will help Enea strengthen and develop its position as a reference supplier and trusted partner.

    “[Häglund’s] wide-ranging experience across many disciplines at Ericsson will benefit Enea and our continued expansion,” he said.

  • Smart, Nokia to pilot 5G deployments in schools

    Smart, Nokia to pilot 5G deployments in schools

    The Philippines’ PLDT and mobile division Smart have signed an agreement with Nokia to pilot the deployment of 5G technologies and services in schools.

    The agreement will see PLDT, Smart and Nokia collaborate to identify real-world 5G standalone solutions for use in schools, colleges and universities, including arificial intelligence, drones and advanced IoT applications.

    The companies will levearge the PLDT-Smart Technolab in Makati and the Nokia Technology Center in Quezon City for the project.

    In addition, the agreement covers deploying 5G standalone products and services, such as 5G handsets and applications, in the Philippines.

    “We are happy to partner with Nokia to help develop intelligent solutions and technologies for the benefit of the Philippine education sector,” PLDT-Smart chairman and CEO Manuel V. Pangilinan said.

    “As the country’s leading and most trusted technology enabler, PLDT and Smart are excited to work with Nokia and the academe in realizing our 5G vision,” added the company’s chief revenue officer Ernesto R. Alberto.

    PLDT and Smart claim to be the best positioned company to deploy 5G in the Philippines due to its status as the operator as the country’s most extensive fiber network, which now spans over 244,000 route kilometers.

  • PLDT taps Amdocs for IT infrastructure automation

    PLDT taps Amdocs for IT infrastructure automation

    The Philippines’ PLDT has contracted Amdocs to transform its IT infrastructure under an expanded six-year service agreement.

    The new contract builds on a seven year master transformation agreement that will see Amdocs modernize PLDT’s IT applications and help introduce new digital technologies.

    Under the new deal, Amdocs will consolidate, modernize and manage the IT infrastructure of both PLDT and wireless subsidiary Smart.

    Amdocs plans to provide the operators with automation capabilities enabling the self-healing of errors and systems. PLDT and Smart plan to use operation automation to prepare for a journey to the cloud while reducing their operational costs.

    “Our successful collaboration with Amdocs gets stronger as we continue our digital journey,” PLDT president and CEO Manuel V. Pangilinan said.

    “This agreement will further boost our efforts to enhance customer experience and engagement. With Amdocs running and automating our IT operations, we will be better equipped to quickly launch innovative products and services to deliver a compelling digital experience to our customers.”

  • PLDT aims for instant provisioning of WAN with Zenlayer solution

    PLDT aims for instant provisioning of WAN with Zenlayer solution

    In the digital era, competitive advantage is not just a matter of being able to connect to the world. It is about creating a scalable business-friendly environment that connects enterprises to anywhere in the world.

    Responding to this opportunity, Philippine operator PLDT confirmed it has signed on with software-defined network vendor Zenlayer to offer software-defined wide area network (SD-WAN) technology to global enterprises by Q2 of 2018.

    SD-WAN interconnects enterprise networks, data centers, and clouds with each other, enabling customers to be agile despite geographical distances via a powerful and secure cloud platform.

    The operator said the goal is to be able to deliver instant provisioning of dedicated wide area networks that provide reliability and ultra-low latency to the Southeast Asian market.

    Jojo Gendrano, VP & Head of PLDT Enterprise Core Business Solutions, said the partnership is in line with the company’s goal of offering its customers a dynamic bandwidth solution that allows them to connect and sync applications and workloads with other global offices and data centers.

    “There has been a huge demand for international inter-office and inter-cloud connectivity, and this partnership has allowed us to further broaden our capacity to fill that need. Enterprises need to be strategic, agile, and adaptive to achieve business resiliency, and we can provide the necessary tools to get them there,” he added.

  • PLDT expands FTTH services to east Manila

    PLDT expands FTTH services to east Manila

    The Philippines’ PLDT has expanded the reach of its FTTH services to east Metro Manila in the latest phase of its nationwide fiber expansion program.

    The operator has added over 70,000 fiber lines in the area following deployments in south Metro Manila as well as Cebu, General Santos and Naga City.

    With the expansion, PLDT’s fiber networks now passes 3.3 million homes across five cities and three towns. The operator’s fiber rollout drive has seen it add around 500,000 homes passed within around six months, and PLDT has a target of passing 4.4 million homes by the end of the year.

    PLDT is also deploying hybrid fiber technologies including Huawei’s G.fast, which can boost data speeds of current subscribers up to 600-700 Mbps over copper lines.

    In a statement, the operator said it has invested 300 billion pesos ($5.9 billion) over the past 10 years on its fixed and wireless network deployments.

    “PLDT Home continues its efforts to create Fibr-powered PLDT Smart Cities nationwide to enrich the lives of more Filipinos through our innovative digital services and connectivity solutions,” PLDT EVP and home business head Enrico Reyes Jr said.

    “The network rollout in East Metro Manila will provide powerful connections and top-of-the-line services that will benefit both its residents and businesses.”

  • PLDT, Globe complete SMC acquisition

    PLDT, Globe complete SMC acquisition

    PLDT and Globe have completed the final payment for their joint acquisition of conglomerate San Miguel Corporation’s telco assets, despite the ongoing court challenge from the Philippine Competition Commission (PCC).

    The final 13 billion peso payment of the 69.1 billion ($1.39 billion) acquisition fulfills the operators’ payment obligations under the acquisition agreement for valuable spectrum assets reached in May last year.

    But the agreement has been a contentious one for Filipino regulators, with the PCC currently petitioning the Supreme Court to lift an injunction blocking a planned review into the joint acquisition on competition grounds.

    The regulator had sought to stop the operators from completing the payment or closing the acquisition while the case is ongoing.

    PLDT and Globe officials both told that the payment is merely fulfilling the operators’ contractual obligations, with Globe asserting that the PCC’s call for the final payment to be postponed was a mere suggestion.

    The operators also plan to continue implementing their newly-acquired spectrum into their operations while the case is ongoing.

    In its petition to the court, the PCC had argued that allowing the operators to proceed with the acquisition will make it harder to unwind the acquisition if the court does find in its favor and the investigation proves that the merger violates competition law.

  • PLDT secures 25-year franchise extension

    PLDT secures 25-year franchise extension

    The Philippines’ PLDT has announced that wireless subsidiary Smart has secured a 25-year extension to its franchise.

    President Rodrigo Duterte has signed into law a new Act that effectively extends Smart’s franchise until 2042.

    The franchise allows Smart to deploy, maintain, lease and operate integrated domsetic and international telecommunications services nationwide.

    New details have also reportedly been added to ensure Smart receives equal access to any future incentives granted to new players in the market and to exempt the operator from paying duties or taxes on telecoms equipment.

    The extension will take effect 15 days after publication of the franchise law in a newspaper of general circulation, something PLDT said it intends to effectuate.

    As half of the Philippines’ duopoly of mobile operators, PLDT’s Smart is a major player with around 63 million mobile subscribers as of the end of last year.

    But the Philippines has long been seeking to have a third player enter the market to enhance competition, and is planning to conduct a spectrum auction open only to potential new market entrants later this year.

    Rival operator Globe Telecom’s current concession runs until 2030.

  • PLDT, Globe launch cut-price call packages

    PLDT, Globe launch cut-price call packages

    Philippines operators PLDT and Globe Telecom have both cut mobile voice rates to as low as 1 peso ($0.02) per minute, in response to slumping voice usage and a regulator-encouraged cut in mobile termination rates last year.

    Globe and PLDT’s wireless division Smart have both introduced add-on packages for mobile subscribers offering a set allocation of calls for low rates.

    Globe has introduced an add-on pack for its higher-tier postpaid customers that costs 299 pesos for 300 minutes of calls to any network.

    Prepaid customers will be able to take advantage of a GoCall50 add-on pack providing 50 minutes of calls to any network valid for three days, while subscribers to Globe’s TM service can pay 5 pesos for 5 minutes of calls to any network for a day.

    Smart has meanwhile introduced a Call 50 promo providing 50 minutes of calls to any network valid for three days.

    Late last year, Globe and PLDT both agreed to cut voice interconnection rates by 16.7% to 4 pesos per minute for mobile calls and by 38% to 4 pesos per minute for mobile calls, in response to encouragement from regulator NTC. As part of the agreement to cut the mobile termination rate, the operators also committed to reduce rates for customers over time.

    Both operators have also been facing the common industry issue of subscribers continuing to substitute traditional voice calls with OTT messaging and VoIP usage, which has been contributing to a decline in voice revenue.

  • PLDT launches “Fibr city” in Cebu

    PLDT launches “Fibr city” in Cebu

    PLDT has ramped up its FTTH rollout with the launch of what it calls its first “Fibr City” in Cebu, which provides residents of Toledo City with speeds of up to 1Gbps.

    The initiative, named after PLDT’s Home Fibr branded FTTH service, has been conducted in collaboration with the Toledo City government.

    PLDT has invested $6 billion over the past ten years to roll out 150,000km of fiber infrastructure, and its FTTH services had a footprint of around 2.8 million premises by the end of last year.

    Last month, the operator announced plans to expand the reach of the network by around 80% this year, taking the total number of premises passed to around 4.4 million. The operator has also started adopting hybrid fiber technologies such as G.fast to boost data rates significantly over existing copper connections.

    By next year, PLDT aims to ensure that all its subscribers are accessing smart home services enabled by the fiber network.

    The company selected Toledo City to pioneer the Fibr City concept as part of its expansion plans in Central Philippines, the report states.

  • PLDT, Smart seal 5G partnership with Huawei

    PLDT, Smart seal 5G partnership with Huawei

    PLDT, together with its mobile arm Smart Communications, has signed a MoU with Huawei Technologies to jointly conduct research and development into 5G mobile technology.

    The goal of the partnership is to commercially launch 5G networks in in the Philippines by 2020, PLDT said in a statement released this week.

    Under the MoU, PLDT and Smart will work with Huawei to shape the strategic and commercial development of a 5G ecosystem in the country.

    The companies will identify and develop areas of technical innovation to deliver 5G. Plans include setting up a 5G innovation lab and the creation of a showcase network.

    Late last year, Smart and Huawei combined five frequencies through Carrier Aggregation (CA) to achieve data speeds of 1.4 Gbps. Smart also used CA in April 2016 to roll out a LTE-A service. Initially deployed in Boracay and soon in major urban areas such as Metro Davao, Metro Cebu, and Metro Manila, Smart’s LTE-A service delivers peak speeds of more than 100 Mbps to users with LTE-A capable devices.

    “Smart is focused on LTE, as it provides us the best platform to bring high-speed mobile internet throughout the country. LTE facilities, with strengthened transport links, can be quickly upgraded to LTE-Advanced (LTE-A), and will be an integral part of our future 5G network,” said Joachim Horn, chief technology and information advisor for PLDT and Smart.

    At present Smart is in the middle of a multi-year, multi-million dollar nationwide network expansion program to improve both coverage and quality of its 4G LTE service. A major leg of this network expansion was recently completed in Metro Davao, where Smart users are already reporting much improved mobile data experience, the operator said.

    The rollout is currently underway in Metro Manila and in Metro Cebu, and is expected to significantly boost Smart’s voice, SMS, and mobile data services – especially its indoor LTE coverage – in these urban centers. An upgrade of PLDT’s fixed access networks, part of the company’s transformation toward 5G-readiness, is also underway.

    “We are focused on ensuring that our current investments in network facilities will enable us to be ready with the necessary infrastructure foundation for 5G when it arrives sometime in 2020,” Horn noted.

  • PLDT to expand FTTH footprint by 80% in 2017

    PLDT to expand FTTH footprint by 80% in 2017

    PLDT plans to expand the reach of its high-speed FTTH service by around 80% in 2017 to reach 4.4 million homes passed, the company announced.

    The expansion will see around 1.9 million new serviceable homes added to the network footprint, which reached 2.5 million homes last year following an aggressive fiber rollout.

    PLDT offers FTTH services under the PLDT Home Fibr brand, which offers speed of up to 1Gbps.

    PLDT Home Fibr has also introduced the nation’s first symmetrical fiber service, and the platform is being used to support a growing line of smart home services such as home monitoring services.

    The operator has also started to deploy G.fast technology from Huawei and hybrid fiber technology GiGa Wire, developed by KT. The technologies can provide speeds of up to 700Mbps per user over existing copper last mile connections.

    “We are stepping up our efforts to deliver unrivalled internet services to more homes in various parts of the country, from the Ilocos provinces in the North to Zamboanga in the South,” PLDT chairman and CEO Manuel V. Pangilinan commented.

    PLDT had a capex budget of around $1 billion last year, and a significant portion of this was allocated for the rollout of domestic fiber infrastructure.

  • PLDT, Globe agree to cut interconnection rates

    PLDT, Globe agree to cut interconnection rates

    The Philippines’ two major telecom operators – PLDT and Globe Telecom – have agreed to reduce their voice interconnection rates to bring down the price of domestic mobile and fixed line calls in the country.

    Department of Information and Communications Technology (DICT) Secretary Rodolfo Salalima and National Telecommunications Commissioner (NTC) Gamaliel Cordoba witnessed the signing of the memorandum of agreement.

    The NTC said the decision to lower interconnection rates is in line with efforts to reduce communications costs, maintain and foster fair competition in the telecommunications industry as well as to make mobile voice service more affordable to the public.

    Under the agreement, the two companies committed to taking steps to lower retail rates for voice and to maintain a grade of service (GOS) in interconnection. This means ensuring that there is sufficient telecommunications circuits or routes for efficient transmission of calls.

    “We are confident that a reduction in the cost of interconnection for voice calls will eventually redound to a more robust economy, providing our customers with an affordable and easily accessible way of communication,” Globe chief technology and information officer Gil Genio said.

    The reduction of interconnection rates, however, will not affect international calls.

    The NTC has earlier issued a memorandum circular mandating a 38% reduction in the interconnection rate between the two networks, which should take effect not later than January 1.

    “We are supporting government’s efforts to bring down the cost of telecom services in the country. This agreement will translate in different ways to more affordable voice call rates for our subscribers,” PLDT director and head of regulatory affairs and policy office Ray C. Espinosa said.

    The interconnection rate for voice calls between the telco firms will be reduced to 2.5 pesos ($0.12) per minute across-the-board starting January 1, 2017. At present, mobile to mobile and landline to mobile voice calls cost 4 pesos per minute while mobile to landline voice calls cost 3 pesos per minute.

    PLDT Chief Revenue Officer Eric Alberto added that improving voice services will provide customers more options to connect with their family and friends, at home or on the go.

    The memorandum of understanding will serve as a guide to amending previous interconnection agreements.

    Earlier, the two telecommunication companies called on the government to streamline government policies and regulations to speed up the deployment of broadband infrastructure in the country.

    “We are calling for a national consensus to harmonize policies and regulations in support of building digital data infrastructure. We also hope to deepen understanding of our people, at the community level, how vital telecoms infrastructure are to our lives. When these facilities are damaged or stolen, this harms our welfare as surely as when roads and bridges are washed away,” said PLDT and Smart Communications Senior Vice President for Network Services Mario G. Tamayo in a speech at a summit hosted by the DICT.

    In anticipation of the continued growth of data traffic and digital services in the country, PLDT said it plans to increase the capacity of its data infrastructure by ten times come 2020.

    For 2016 alone, PLDT has allocated 48 billion pesos ($963.5 million) capital expenditure to fortify and expand its fixed and wireless networks, including the utilization of its recently acquired 700-MHz spectrum.

    Meanwhile, Globe Telecom emphasized the need for more cell sites in the country taking into account dramatic rise in mobile data demand. Genio pointed out the company’s quarterly data traffic increased exponentially to 98 petabytes in the third quarter of the year from only 9 petabytes in the first quarter of 2013 amid growing customer propensity for multi-media content.