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  • Telkomsel Unveils Enhanced 5G Network Expansion in Batam: A Boost for Connectivity!

    Telkomsel Unveils Enhanced 5G Network Expansion in Batam: A Boost for Connectivity!

    Telkomsel is making waves in Batam, Indonesia, with its latest expansion of 5G network infrastructure, enhancing high-speed connectivity in bustling residential and commercial districts such as Harbour Bay, Nagoya, Batam Center, Engku Putri, and Hang Nadim Airport. This initiative, executed in collaboration with long-time partner Ericsson, has increased the number of Telkomsel’s 5G base transceiver stations (BTS) in Batam City to an impressive 112.

    Indra Mardiatna, Telkomsel’s Network Director, describes this upgrade as a pivotal move aimed at delivering seamless 5G coverage while stimulating economic growth and fostering digital transformation in the region.

    A Strategic Location for Digital Investment

    Batam’s close proximity to Singapore and its status within the Indonesia-Malaysia-Singapore Growth Triangle free trade zone have positioned it as a burgeoning hub for digital investment. Since its designation as a special economic zone (SEZ) in 2021, Nongsa Digital Park has emerged as a magnet for businesses, serving as a key data center and innovation center.

    Powering Smart Manufacturing with 5G

    Telkomsel’s expanded infrastructure is designed to support both public and private 5G applications. A standout project involves powering Pegatron Group’s smart factory in Batam with a private 5G standalone (5G SA) network. By utilizing 1,200 Telkomsel Internet of Things (IoT) SIM cards, the facility connects thousands of machines and sensors in real time, facilitating predictive maintenance, performance monitoring, and remote production control, all delivered with ultra-low latency. Talk about a machine’s dream!

    With this network expansion, Telkomsel reinforces its “Hyper 5G” services, crucial for bolstering the island’s rising manufacturing sector. The operator emphasizes its dedication to enhancing productivity, operational efficiency, and competitiveness among industrial players, aligning with Indonesia’s broader Industry 4.0 vision.

    Speed and Performance Upgrades

    Thanks to the newly deployed BTS units, Telkomsel subscribers in Batam can now enjoy download speeds surpassing 610 Mbps—four times faster than 4G—upload speeds eclipsing 100 Mbps, and a latency as low as 14 milliseconds. These enhancements cater to high-demand applications like ultra-HD video streaming, cloud gaming, real-time communication, and AI-enabled enterprise tools.

    AI-Enhanced Performance Management

    Currently, 23% of Telkomsel’s subscriber base in Batam uses 5G-compatible devices, with an average monthly data consumption of 24 GB per user. To further optimize performance, Telkomsel has seamlessly integrated artificial intelligence into its network management system. This AI framework automatically detects disruptions and dynamically adjusts the network in real time, resulting in improved reliability, efficiency, and overall customer experience.

    Beyond Batam, Telkomsel has launched 5G services in Denpasar-Badung, Jabodetabek, Surabaya, and Makassar, with ambitious plans to expand into major Sumatran cities including Medan, Pekanbaru, Padang, and Palembang. Currently, the operator boasts over 3,000 5G BTS units across 56 cities in Indonesia.

    Questions & Answers

    What is the significance of Telkomsel’s expansion in Batam?
    The expansion enhances connectivity in key areas, bolstering economic growth and supporting digital transformation, particularly vital for the island’s manufacturing sector.

    How does Telkomsel’s network support industrial applications?
    The 5G infrastructure underpins private applications, exemplified by powering Pegatron Group’s smart factory, connecting thousands of devices for efficient production processes.

    What are the key performance metrics of the new 5G network?
    Subscribers can expect download speeds exceeding 610 Mbps, upload speeds above 100 Mbps, and latency as low as 14 milliseconds, enhancing experiences across various high-demand applications.

  • Telkomsel Trials Facial Recognition for Prepaid SIM Registration

    Telkomsel Trials Facial Recognition for Prepaid SIM Registration

    This makes Telkomsel the second telecom company in the country to adopt this biometric technology.

    On Friday, Telkomsel announced that it is trialing facial recognition in its customer service portal, GraPARI Online, and the MyGraPARI app.

    The facial scan compares the individual’s features with government identity databases to confirm the customer’s identity. Facial recognition will be used alongside current validation methods like Population Identification Numbers (NIK) and Family Card Numbers (KK).

    Telkomsel’s MyGraPARI has been indirectly using facial recognition by supporting eKTP, the digital version of Indonesia’s ID card that includes biometric data. MyGraPARI also offers fingerprint scanning as an ID verification option.

    Telkomsel’s Sales Director, Adiwinahyu Basuki Sigit, mentioned that facial recognition will simplify and secure the process of registering and replacing prepaid cards, while also enhancing personal data protection.

    He stated, “This biometric technology not only streamlines the registration process but also supports the implementation of Know Your Customer (KYC) standards to ensure the accuracy of customer data and reduce the risk of fraud and identity theft in today’s digital age.”

    Telkomsel’s announcement follows XL Axiata’s launch of a new prepaid SIM card registration process using facial recognition after a successful trial last month.

    These developments signify that facial recognition technology is becoming more prevalent in Indonesia, especially among government agencies and companies. There is a notable focus on immigration checkpoints.

  • Telkomsel Teams Up with Circles to Drive Digital Transformation in Southeast Asia

    Telkomsel Teams Up with Circles to Drive Digital Transformation in Southeast Asia

    By using Circles’ Software-as-a-Service (SaaS) platform and products, Telkomsel aims to offer advanced digital services and adopt new technologies quickly. These tools will improve the customer experience by providing better digital interactions and creating opportunities for growth and innovation. With Circles’ technology, Telkomsel can stay ahead of market trends, meet customer needs, and explore new possibilities in the digital world.

    Deepak Gulati, Senior Advisor and Chief Revenue Officer of Circles, is excited about partnering with Telkomsel, a major digital telecommunications company in Southeast Asia. This collaboration demonstrates the value of Circles’ SaaS offerings and migration capabilities on a global scale. It also shows the increasing interest from telecommunications companies worldwide in using Circles for digital transformation and innovation.

    Circles is dedicated to providing great value to Telkomsel, building strong references in the industry, and forming global partnerships that drive digital transformation. Derrick Heng, Director of Marketing at Telkomsel, emphasized the company’s commitment to innovation and meeting customer needs through the latest technologies.

    The partnership with Circles reflects Telkomsel’s dedication to offering cutting-edge solutions in today’s digital world. It aligns with Telkomsel’s vision to empower Indonesians and help individuals, households, and businesses achieve more. With Telkomsel now part of its client base through local partner, Phintraco Consulting, Circles continues to expand its list of major telecommunications partners globally, including KDDI and e&.

  • Telkomsel chooses Infinet Wireless to provide connectivity in challenging terrain

    Telkomsel chooses Infinet Wireless to provide connectivity in challenging terrain

    Infinet Wireless, the global leader in fixed wireless broadband connectivity, provided its solutions to Telekomunikasi Selular, known by the trade name Telkomsel, one of the biggest cellular telecommunication operators in Indonesia and the sixth largest operator in the world.

    Having most of their Base Transceiver Stations (BTS) with IP microwave technology-enabled, as well as VSAT and optical cable, Telkomsel came to need large bandwidth using more cost-efficient technological solutions at the same time. The telecommunication operator selected Infinet Wireless solutions, such as Quanta 5, among others. It resulted in building up a radio link of 180 km to provide connectivity despite different obstacles, such as obstructive hills in the area, the ocean and the islands.

    Telkomsel selected Infinet Wireless’ orthogonal frequency-division multiplexing (OFDM) radio equipment, ticking the box for the most cost-efficient way for a wireless carrier that provides coverage in rural areas. The company’s technological partner, KISEL Group, a telecommunications services infrastructure provider, supplied the equipment, designed deployment of the links, and carried out support for the deployment of OFDM backhaul. KISEL Group planned to rely on a more cost-efficient solution by taking advantage of the unlicensed 5 GHz frequency band — a steady, carrier-class product, providing high-throughput performance and capable of working in nearLOS / NonLOS conditions.

    KISEL Group turned to Wirakom Sistem, the largest Indonesian Infinet Wireless solutions provider, who contributed to the successful design of a network that delivered the aggregated 108 Mbps service with the longest link ever, which at 180 km is a record-breaking length.

    When comparing vendors’ solutions, KISEL Group representatives spotted Infinet Wireless products’ top-notch technology and necessary resilience to work in extreme weather conditions. Added to this was a high level of user-friendliness when it came to engineers’ work, and the fact that Infinet Wireless solutions are highly cost-effective.

    “We were impressed with Infinet OFDM as one of our rural transmission solutions, especially the new Quanta range, which covers nLOS terrestrial transmission in hilly terrain with good quality and at an affordable price. Thanks also to the Kisel & Wirakom team, which has been supporting us as an intermediary company. It has delivered the service in several projects in Telkomsel, especially related to reducing satellite cost and special area development projects. Infinet has made the impossible propagation possible, delivering sufficient capacity and good quality,” said Teddy Indira Permana, General Manager Transport, Passive & Power Planning Division, PT Telkomsel.

    “The project was challenging due to the remote locations and long-distance of the area we wanted to cover – more than 180 kilometers; but we are more than happy with the Infinet solution deployed. We managed to provide regular and terrestrial areas with the required bandwidth capability needed for the telco systems to run smoothly with high availability performance. In addition, we have also future-proofed the whole wireless infrastructure network for further expansion,” Umar Syatri, Chief Operation Officer / Deputy Chairman of KISEL Group, concluded.

    “We are proud to introduce the best point-to-point solutions to our partner and customer, which have met the requirements. We have delivered a hundred links of Infinet Wireless products, and anticipate Quanta 5 will exceed expectations,” Wiwit Ratno Ongko, CEO of Wirakom Sistem, a distributor of Infinet Wireless solutions in Indonesia, summed up.

    In Indonesia’s diverse landscape, Infinet Wireless technology, especially that of OFDM radio, is proving to be a truly valuable solution, which is why Telkomsel, together with KISEL Group, is planning to expand the current framework. Considering the fact that Infinet Wireless solutions have already proven their productivity, the evolution promises to be even more exciting and profitable.

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  • Indonesia’s Telkomsel commercially launches CloudAIR 2.0 solution with Huawei

    Indonesia’s Telkomsel commercially launches CloudAIR 2.0 solution with Huawei

    From the verification in Telkomsel’s live network, the solution increases the mobile broadband cell edge user experience significantly. The application of spectrum cloudification technology increases the LTE user downlink speed throughput by 116% from 50Mbps to 108Mbps. In addition, the implementation of channel cloudification technology improves the carrier aggregation coverage for outdoor areas by 21.4% as well as two to three times user experience improvement for indoor areas.

    As the number of Telkomsel 4G subscribers grows rapidly, many of 2G subscribers will migrate to 4G. At the same time, there are many of 2G subscribers who will be remaining for a long time, making this an obvious long-tail phenomenon. Therefore, it is a big challenge for Telkomsel to maximize the spectrum efficiency in a limited spectrum by scheduling the 2G and 4G resources based on demand.

    Furthermore, in order to meet the rapid development of 4G business, Telkomsel has deployed LTE technology in 2300MHz, 2100Mhz, 1800MHz and 900MHz at the same time. However, the high-frequency band uplink signal becomes a coverage bottleneck due to a high propagation, a high penetration loss and a limited transmitting power of the terminal. This situation results in poor user experience at the cell edge, especially in indoor areas. Consequently, it is also challenging for Telkomsel to fully use the spectrum resources in high frequency.

    In response to those issues, Telkomsel and Huawei conducted Joint Innovation Center and introduced the CloudAIR 2.0 solution, which successfully solved the problems through two technologies: spectrum cloudification (dynamic spectrum sharing) and channel cloudification.

    The spectrum cloudification technology realizes the deployment of different Radio Access Technologies (RAT) in the same spectrum. This solution can dynamically allocate and adjust spectrum resources according to the changes of traffic and avoid the legacy RAT to occupy the golden spectrum in the long term to maximize the spectrum efficiency.

    Meanwhile, the channel cloudification technology combines the advantage of larger downlink bandwidth of high band and better uplink coverage of low band. The high band is selected as the uplink at near point and midpoint for capacity, while the low band is selected as the uplink at cell edge to compensate the coverage limitation of high band. The coordination between LTE high band and low band channel cloudification can significantly improve the coverage of high band and improve the cell edge user experience, especially for LTE indoor coverage areas.

    Director of Planning and Transformation of Telkomsel Edward Ying said, “We have been committed to the technology innovation and build the mobile broadband network to provide ultimate user experience to our subscribers. The CloudAIR 2.0 solution has enabled us to achieve a convergence of the multi-band network that maximizes capacity and coverage requirements and enhances the user experience effectively. We will continue to carry out joint innovation projects with Huawei, hoping JIC3.0 to achieve greater success.”

    Dr. Peter Zhou, Chief Marketing Officer of Huawei Wireless Solution said, “We are very delighted to provide an innovative solution for Telkomsel, the largest mobile network operator in Indonesia. Our focus is on improving the efficiency of air interface, enabling Telkomsel to deploy services more flexibly and, of course, enhancing the experience of Telkomsel’s millions subscribers.”

  • Japan’s NETSTARS joins Singtel’s VIA alliance

    Japan’s NETSTARS joins Singtel’s VIA alliance

    Singtel‘s cross-border mobile payments alliance VIA has expanded into Japan through a partnership with Tokyo-bassed mobile payment technology NETSTARS.

    The addition of NETSTARS to the alliance will add 100,000 stores to the network’s current 1.6 million merchant partners in Asia.

    With the agreement, users of mobile wallets supported by VIA, including Singtel’s Dash and AIS Global Pay, will be able to use their respective wallets at merchants including airports, shopping malls, transportation modes and food and beverage outlets.

    Users will be able to pay instantly in their local currency with competitive foreign exchange rates in Japan.

    NETSTARS aims to grow its merchant base to 1 million stores throughout Japan by the end of next year

    As well as Dash and AIS Global Pay, Thailand’s Kasikornbank and Malaysia’s Boost will soon be adding their mobile wallets to the VIA alliance.

    Singtel Group plans to expand the VIA alliance to include other mobile regional associates including Airtel in India, Globe in the Philippines and Telkomsel in Indonesia, as well as more non-telco partners.

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  • Telkomsel to adopt Kinetica analytics platform

    Telkomsel to adopt Kinetica analytics platform

    Indonesia’s Telkomsel has arranged to adopt the Kinetica advanced analytics platform to help it transform the customer experience for its users.

    The operator will use the Kinetica engine and NVIDIA graphics processing units (GPUs) to enable real-time analytics, location-based visualization and AI capabilities.

    Telkomsel plans to use thee capabilities to deliver data-driven customer experiences and to enable real-time financial and business reporting.

    “The rapid growth in mobile devices, digital users, and the micro-services nature of prepaid across the Indonesian market has led to exponentially more data generated than ever before,” Telkomsel CIO Montgomery Hong said.

    “This influx of extreme data presents a massive opportunity to develop new, personalized, digital lifestyle experiences for Indonesian consumers. Unlike traditional database solutions, the Kinetica engine is purpose-built for extreme data and provides real-time data analysis and location intelligence across our business, from prepaid and postpaid mobile, to digital lifestyle services (video, gaming, music), to mobile financial services, and digital advertising for starters.”

  • Spotify to Offer Carrier Billing to Telkomsel, AIS and DTAC Subscribers via Fortumo’s Payments API

    Spotify to Offer Carrier Billing to Telkomsel, AIS and DTAC Subscribers via Fortumo’s Payments API

    Fortumo has expanded its partnership with Spotify in South-East Asia to offer an expanded carrier billing program specifically for Spotify users in Indonesia (Telkomsel) and Thailand (AIS and DTAC).

    In both Thailand and Indonesia, credit card ownership remains below 10% while more than 65% of the population already has smartphones. This means most consumers can access online entertainment but do not have a way to pay for premium content. Carrier billing solves this issue for digital service providers by giving any mobile phone owner the option to make online purchases and deduct the charges from their mobile account balance.

    Spotify launched direct carrier billing with the new telcos through Fortumo’s Payments API. Using Payments API gives Spotify full control of the checkout flow and access to advanced features of carrier billing such as token-based authentication, dynamic pricing and an automated refunding process.

    At the other end of the Payments API are Fortumo’s pre-integrated connections with telcos, which gives Spotify and other digital service providers a scalable way of rolling out carrier billing.

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  • Sigma Systems Supports Telkomsel in Building a Digital Indonesia

    Sigma Systems Supports Telkomsel in Building a Digital Indonesia

    With more than 190 million customers, Telkomsel is currently the largest mobile operator in Indonesia. Telkomsel has consistently implemented the latest mobile technology and was the first to commercially launch 4G LTE mobile services in the country. Entering the digital era, Telkomsel continues to expand its digital business to incorporate advertising, lifestyle, mobile financial services, and Internet of Things.

    In support of their digital mandate, Telkomsel has selected Sigma Systems as a partner, establishing Sigma Catalog as the central enterprise catalog to underpin their evolving business.

    “We are pleased to partner with Sigma to deploy a B/OSS platform that enables the rapid creation of personalized, micro-segmented offers to our customers. Sigma’s agile delivery methodology and product-centric approach ultimately supports Telkomsel’s mission of building a Digital Indonesia,” said Montgomery Hong, CIO at Telkomsel.

    Sigma Systems CEO, Tim Spencer, commented: “Telkomsel is at the forefront of digital transformation in the region, and recognizes the critical role a catalog-driven solution plays in accelerating the creation, selling and delivery of innovative and deeply personalized market offerings. Sigma is honored to work with Indonesia’s leading mobile operator as they transition into a truly digital business.”

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  • Telkomsel can do a much better Customer Support Job!

    Telkomsel can do a much better Customer Support Job!

    Indonesia’s telecom companies must vastly improve their customer service, the regulator has warned, after revealing that some providers had deliberately made their service worse in 2017. The likes of Telkomsel, Indosat and XL “dominate the list of worst-rated companies for customer service — behind even banks”.

    13 per cent of mobile customers experience “poor service”, according to Which?, the consumer rights company. “The fact that the telecoms industry is so far behind should be a concern for us all” Previously. Indonesia’s mobile users have long complained they do not get the service they pay for, with speed failing to match advertised promises or patchy mobile connections. Ou survey shows that some telecom companies had deliberately downgraded their service levels during 2017.

    Telkomsel was the worst offender, taking seven minutes and 27 seconds to pick up the phone to customers, driving more than a fifth of people to give up before connecting. When connected, XL scored higher in terms of handling its complaints than Indosat and Telkomsel. It’s time for telecom operatios in Indonesia to wake up, craft new procedure and finally cope with their promises. Subscribers are tired of unwanted bulk advertising, long waiting queues and to speak with an operator who literally can do nothing for them.

    Telkomsel recently has a lot of issues with increased amounts of support calls due to the new law to register sim cards in Indonesia and how to execute this ; no one was available for a proper explanation. Telkomsel reported a loss in customers of 0,6-1% during the last month.

  • Telkomsel wins 2.3-GHz spectrum auction

    Telkomsel wins 2.3-GHz spectrum auction

    Indonesian state-owned mobile operator Telkomsel has emerged as the winner of an auction for 30 MHz of 2.3-GHz spectrum with a bid of 1 trillion rupiah ($73.9 million).

    The company beat out four other operators, including XL Axiata and Indosat, to secure the spectrum.

    Telkomsel will need to pay an upfront fee of double its bidding price – 2 trillion rupiah – within 10 days as well as an annual license fee.

    With the acquisition of the additional spectrum Telkomsel is expected to be in a position to expand its network capacity by 30%, the report states.

    Telkomsel is Indonesia’s dominant mobile operator with 178 million subscribers and 150,000 base stations across the nation. It is the mobile subsidiary of state-owned operator PT Telkom.

    Under government regulations Telkomsel will now be unable to bid during the next spectrum auction, scheduled to commence next week.  Indosat, XL Axiata and Hutchison 3 Indonesia are expected to participate in the auction for two blocks of 2.1-GHz spectrum.

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  • Telkomsel trials FDD-LTE Massive MIMO

    Telkomsel trials FDD-LTE Massive MIMO

    Indonesia’s Telkomsel has completed Indonesia’s first FDD-LTE massive multiple input multiple output (Massive MIMO) field trial in collaboration with ZTE.

    The achieved a nearly four-fold increase in data throughput compared to existing 2×2 MIMO FDD-LTE networks to 468Mbps.

    It was conducted at one of the largest and most densely populated cities in eastern Indonesia – Makassar. The trial used ZTE’s FD-LTE Massive MIMO solution n existing commercially available handsets and MiFi units in a simultaneous 4 handsets / MiFi configuration.

    ZTE and Telkomsel have now agreed to continue with the next phase of FDD-LTE Massive MIMO field trials before a potential wider rollout to the Telkomsel LTE network.

    “We are constantly improving our technology and readiness of our next-generation networks to cope with the growing global trend,” Telkomsel VP of technology and system Indra Mardiatna said.

    “This is in line with our vision of digital transformation to always be at the forefront of implementing the latest mobile cellular technologies that will provide substantial benefits to the people of Indonesia in the future.”

    ZTE is currently collaborating with over 20 major operators worldwide on Pre5G development, trials and deployments, and has been conducting Pre5G Massive MIMO pilot projects since 2015.

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  • Telkomsel demonstrates FDD Massive MIMO

    Telkomsel demonstrates FDD Massive MIMO

    Indonesia’s Telkomsel has completed the market’s first FDD Massive MIMO demonstration as part of its 5G evolution roadmap.

    The operator teamed up with Huawei to conduct the demonstration, which achieved five times the capacity of traditional FDD LTE 2×2 MIMO.

    Since Telkomsel started building its network at the end of 2014, the operator’s LTE userbase has reached more than 19 million. The large number of concurrent users and Indonesia’s scarce spectrum resources will inevitably lead to network congestion in high-traffic areas, the companies said.

    In anticipation of congestion issues, Telkomsel and Huawei have established a joint innovation center focused on the research of high-capacity pre-5G network solutions such as Massive MIMO.

    “Telkomsel has always aimed to bring the best MBB experience to Indonesian users by leveraging on cutting edge technologies. Multi-antenna technology fully meets our requirements for improving  customer experience,” Telkomsel network director Sukardi Silalahi said.

    “Massive MIMO can increase the capacity without adding sites and spectrum, thus reducing the cost per bit. I am very satisfied with the demonstration results today.”

    He pledged to continue working with Huawei at the Joint Innovation Center to explore other network technology breakthroughs.

  • Singtel, Telkomsel to Launch Mobile Remittance Service in Indonesia

    Singtel, Telkomsel to Launch Mobile Remittance Service in Indonesia

    Singapore Telecommunications, known as Singtel, is partnering with Indonesian operator Telkomsel to launch a real-time mobile remittance service in Indonesia, to boost its mobile money initiatives and tap into the relatively unbanked market in that country.

    The service is the first collaboration for Singtel and Telkomsel “on mobile money initiatives to drive innovation in both markets,” according to a press release on Sunday.

    The new service allows customers in Singapore to send money to about 4,500 cash withdrawal points across Indonesia via the Singtel Dash app, a mobile payments solution. The locations are post office branches managed by PT Pos Indonesia, a state-owned company responsible for providing the country’s postal services.

    Both telcos have also announced future plans to offer a mobile remittance service to Telkomsel’s TCash, an app which offers a digital mobile money service in Indonesia.The remittance service will involve SingCash, a subsidiary formed by Singtel in 2011 to provide mobile remittance and payment services.

    “Indonesia is one of our main remittance corridors,” said Yuen Kuan Moon, chief executive of Consumer Singapore at Singtel. There are 200,000 Indonesians living and working in Singapore, with outward remittances from Singapore to Indonesia worth over $409 million annually.

    Currently, remittance money services in Singapore remain limited and many workers resort to taking days off to go to remittance outlets in order to send money home.

    Singtel is making a push into digital technologies as competition in Singapore’s telcos industry continues to intensify. It announced earlier in March that it is working with e-commerce player Lazada Singapore to create an online marketing portal for small and midsize enterprises.

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  • Singtel, Telkomsel enter mobile money alliance

    Singtel, Telkomsel enter mobile money alliance

    Singapore’s Singtel and Indonesia’s Telkomsel have teamed up to launch a real-time mobile remittance service to Indonesia.

    The new service is being offered by SingCash under the Singtel Dash brand. It will allow customers in Singapore to send money to the state-owned PT Pos Indonesia’s 4,500 cash-out points across the nation.

    The initiative marks the first collaboration between Singtel and Telkomsel on a mobile money initiative.

    The agreement is expected to be expanded in the future to cover more cash pick-up points, and to support mobile remittance directly to Telkomsel’s TCash mobile wallet from Singtel mobile wallets.

    According to the Embassy of the Republic of Indonesia in Singapore, there are 200,000 Indonesians living and working in Singapore, and outward remittance from Singapore to Indonesia totals more than $409 million per year.

    “Telkomsel’s partnership in Singtel’s remittance service is one effort to support our government in promoting financial inclusion for Indonesian people, especially the unbanked segment,” Telkomsel CEO Ririek Adriansyah said.

    “Foreign remittance enables them to improve their quality of life as well as provide an opportunity to begin saving for the future. We believe every little effort to promote financial inclusion will also accelerate the growth of Indonesia’s economy.”

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