Tag: duty free

  • LS Journey Retail opens chocolate expertise in Changi

    LS Journey Retail opens chocolate expertise in Changi

    LS Journey Retail, says its new chocolate retail ideas at Singapore’s Changi Airport have confirmed so profitable, the mannequin is being tailored for New York.

    The corporate, a part of Lagardere Group, engaged Retail Entry to design 4 shops in Terminal 2.

    The necessities: the shops needed to accommodate a big model portfolio, introduce improvements into the confectionery purchasing expertise, improve shopper engagement and differentiate two of the 4 shops with totally different branding. In complete, Retail Entry Singapore needed to design greater than 470 sqm of retail area.

    “One of many primary challenges was to create a transparent and organised, but inviting in-store navigation,” the design workforce explains.

    “So Chocolate shops carry a large number of manufacturers, so Retail Entry Singapore labored on categorising the manufacturers and making them straightforward for buyers to seek out.

    “One other problem was the Journey Retail setting and the right way to appeal to the busy travellers of an airport by growing the in-store dwell time. There was additionally a retailer structural constraint as a result of the most important retailer was open-ceiling and with no partitions.

    With 4 shops in the identical terminal, Changi Airport administration needed two manufacturers to keep away from sameness of retail supply. So the second model The Chocolatier was developed and a totally totally different retailer design created.

    As a class administration answer, the company created emotional messaging for every model’s class utilizing distinctive colors: Liked by all, Best Moments, Twinkles of pleasure, Tasty bites and Style of Singapore.

    Retail Entry Singapore leveraged the yellow color of So Chocolate branding by designing a well-lit ribbon pelmet to tug shopper’s consideration. Retail-tainment options have been additionally proposed to extend dwell time, by means of the “So Chocolate Selfie nook”, personalised gifting concepts and enjoyable buying via “buckets of pleasure”.

    Since Lagardere’s chocolate shops additionally carry their very own merchandise underneath the model of Style of Singapore, the group designed market-specific fixtures leveraging native touristic cues such because the Merlion and Singapore Flyer.

    Because the shops opened, the brand new design is attracting extra travellers than anticipated, and the typical basket measurement per shopper is greater than forecast.

    In consequence, the Singapore So Chocolate idea created by Retail Entry Singapore is at present being tailored by the Open D Group workplace in New York for introduction into JFK Airport – and can possible be exported to extra nations the place Lagardere operates journey retailing.

  • Newest progress technique to incorporate hiring older staff, constructing extra duty-free outlets

    Newest progress technique to incorporate hiring older staff, constructing extra duty-free outlets

    The federal government plans to triple the variety of duty-free outlets in native vacationer spots across the nation to 20,000 by 2020 to attempt to lure extra overseas vacationers. It’s going to additionally transfer up its 2020 aim of increasing farm and fishery exports to ¥1 trillion, authorities sources stated Wednesday.

    In a draft of the federal government’s progress technique to be formulated by the top of this month, the federal government additionally plans to assist organize visits for round 200 Japanese corporations to Silicon Valley in California over 5 years from subsequent April, to assist them procure funds and discover enterprise companions, the sources stated.

    Different plans embrace subsidies for corporations hiring skilled middle-aged staff as a strategy to increase private revenue and company productiveness and to make use of obtainable expertise, the sources stated.

    Measures may even be drafted by March 31, 2016, to show nonregular staff into common staff as a part of efforts to help feminine profession improvement.

    Stimulating progress is significant to the federal government purpose of pursuing nominal financial progress of greater than three %, wanted to realize its fiscal reform aim of turning its main stability right into a surplus by fiscal 2020.

    At Wednesday’s assembly of the Council on Financial and Fiscal Coverage, the federal government proposed decreasing the ratio of the first stability deficit to GDP to 1 % by fiscal 2018. The projection for the present yr is three.three %.

    “It is very important deal with financial and monetary reform speedily with out lacking an opportunity presently once we are making progress towards financial revival,” Prime Minister Shinzo Abe advised the assembly.

    GDP progress for the January-to-March quarter was just lately revised upward to an annualized actual three.9 %, from an initially estimated 2.four %, reflecting robust company spending.

    Beneath the coverage tips to be mirrored in compiling the fiscal 2016 price range, the federal government additionally proposed drawing up an financial and monetary revival plan for fiscal 2016 to 2020.

    To realize the aim of turning the first stability — the distinction between tax income and authorities spending on all the things besides curiosity on debt — right into a surplus, the federal government goals to extend income by way of financial progress, whereas curbing social safety spending.

    At Wednesday’s assembly, Abe instructed Well being, Labor and Welfare Minister Yasuhisa Shiozaki to hurry up efforts to evaluation social safety bills in such areas as medical service charges and pharmaceutical costs.

    Beneath the essential coverage of “no fiscal soundness with out financial revitalization,” the federal government stated it is going to reply swiftly if vital to make sure an appropriate setting for finishing the doubling of the consumption tax fee to 10 % in fiscal 2017.

    Japan’s fiscal well being is the worst amongst main developed economies, with public debt exceeding 200 % of nominal GDP, due primarily to swelling social safety prices for the getting older inhabitants.

  • T Galleria unveils new magnificence idea retailer

    T Galleria unveils new magnificence idea retailer

    T Galleria by DFS has a brand new luxurious magnificence retailer idea – T Galleria Magnificence by DFS.

    The shop focuses purely on cosmetics, skincare and fragrances, permitting its clients to find “a world of private magnificence experiences in a single prestigious location”.

    The obligation free retailer has opened its first T Galleria Magnificence by DFS retailer at Macau Galaxy and can broaden the idea to Hong Kong with the opening of T Galleria Magnificence by DFS at Hysan Place in July.

    “The world’s first T Galleria Magnificence by DFS retailer will supply an unrivalled new purchasing expertise, that includes the most effective choice of magnificence manufacturers and fragrances within the coronary heart of Macau,” stated Benjamin Vuchot, area president, North Asia for DFS Group.

    “Our new retailer focuses on delivering an immersive expertise to reinforce the journey of our clients.”

    DFS says the idea represents a “new strategy to magnificence buying”, embodying magnificence and class to create an unique world of skincare, fragrances and make-up.

    Designed by French luxurious retail design agency Malherbe, the 11,133 sqft Galaxy Macau retailer leads the client by means of an experiential world. Guests to the brand new retailer may also be capable of uncover the primary Hermes Parfums and Hermes Le Bain stand-alone perfume boutique in Macau.

    The shop shares a choice of 22 world-renowned magnificence manufacturers together with Dior, Estée Lauder, Guerlain, Hermès, La Mer, La Prairie, and Lancôme. DFS exclusives embrace Clé de Peau’s Radiance Trio Set and L’Occitane’s Good 10 Hand Cream Set.

    DFS may even introduce its famed Magnificence Concierge to T Galleria Magnificence by DFS at Galaxy Macau. Magnificence Concierge is a complimentary highly-bespoke service which focuses on the client’s private wants and preferences. Clients will uncover tailor-made providers overlaying pores and skin evaluation, pores and skin remedies, make-up session, personalised providers, and specialty massages.

    The brand new idea additionally options the Loyal T by DFS program, the world’s most in depth international luxurious rewards program masking over 700 manufacturers in 26 airport and T Galleria by DFS shops in 10 nations throughout three continents.

    Clients of T Galleria Magnificence by DFS shops, like all DFS clients around the globe, are offered a 100 per cent International Assure, making certain all merchandise is totally genuine and that after-sales service facilities will refund, restore and settle for the return of merchandise worldwide.

    T Galleria Magnificence by DFS at Galaxy Macau marks the third DFS launch within the worldwide enclave. Two different shops embrace T Galleria by DFS at Shoppes at 4 Seasons and Metropolis of Goals.

  • DFS Group launches international magnificence marketing campaign

    DFS Group launches international magnificence marketing campaign

    Luxurious retail journey retailer DFS Group is launching a month lengthy celebration of “all issues magnificence” in July.

    The annual First Class Magnificence marketing campaign will run in 19 DFS shops in seven nations, unveiling a collection of product exclusives, occasions and tutorials from main skincare and make-up specialists on the planet’s largest magnificence promotional program.

    “Impressed by our clients’ jetset way of life, First Class Magnificence is a seamless, multi-brand expertise to help travellers’ magnificence and skincare wants all through each stage of their journey,” stated Ariel Gentzbourger, senior VP, international merchandising – magnificence with DFS Group.

    “For over 50 years, DFS has reimagined the traveller’s magnificence purchasing expertise, and we’re assured that with our First Class Magnificence occasion we’re persevering with to shock and delight our loyal magnificence buyers.”

    With First Class Magnificence, DFS introduces an unique product program tailor-made to the worldwide traveller’s wishes. Whether or not it’s earlier than, throughout or after takeoff, DFS Magnificence advisors together with business specialists will show how 18 key journey necessities merchandise will go well with clients’ wants wherever their journey takes them. First Class Magnificence additionally brings eight unique merchandise to DFS from main magnificence manufacturers comparable to Givenchy, Guerlain and SK-II.

    Featured occasions all through embrace particular gives and rewards for purchases such because the unique First Class Magnificence journey bag, complimentary refreshments and visitor make-up artist periods. The celebratory environment continues with specifically designed visible installations which permit clients to take pictures to share.

    All through the month, at First Class Magnificence occasions, clients can take pleasure in DFS’ 100 per cent International Assure, making certain all merchandise is totally genuine and that after-sales service facilities will refund, restore and settle for the return of merchandise worldwide.

  • DFS wins Myanmar contract

    DFS wins Myanmar contract

    Hong Kong based mostly international obligation free operator DFS has secured a 10 yr unique provide and merchandise deal for airport shops in Myanmar.

    The deal was negotiated with Singapore Windsor Holdings, which is increasing in a various vary of companies in Myanmar, together with serviced workplaces, telecommunications and tourism providers.

    By the top of this yr, DFS will function virtually 2000sqm of obligation free retail area at Myanmar’s two major airports – Naypyitaw, the capital, and Yangon, the previous capital and principal business centre.

    New retailers can be opened within the present departure and arrival terminals of Yangon Worldwide Airport.

    Singapore Windsor says these shall be outmoded by a bigger retailer when the brand new terminal at Yangon opens later this yr.

    That terminal is predicted to deal with 3 times the present passenger visitors of the prevailing airport.

    With merchandise from over 700 manufacturers promoting in 420 places, DFS Group is likely one of the largest obligation free retailers on the planet. Greater than 200 million individuals visited DFS shops final calendar yr.

  • E-Land ready to rumble for a duty-free license

    E-Land ready to rumble for a duty-free license

    Just a few days shy of the deadline to apply for a Seoul duty-free business license, E-Land announced plans to join the fray.

    The conglomerate, whose businesses span from retail and fashion to restaurants, said Thursday that it plans to build a duty-free shop at a property near the hip Hongik University area in Mapo District, northwestern Seoul, where it is currently working with GS Engineering & Construction to build a luxury hotel.

    The company will collaborate with the area’s 20,000 shop owners, street performers and artists to give a new perspective on duty-free shopping, setting itself apart from other competitors that have located their shops in larger, more commercial areas with other big-brand stores.

    It has plans to build an outdoor performance arena by the shop where young artists, independent bands and even K-pop stars will be invited to perform daily. E-Land will also work with the district’s well-known shops and restaurants to draw more foreign tourists to the neighborhood, the company said.

    It recently signed a memorandum of understanding (MOU) with Wanda Tourism and Dufry Duty Free for collaborations on its duty-free business. Wanda Tourism, a unit of Wanda Group, is one of the biggest tour agencies in China, and E-Land expects the partnership to help bring in more than 1 million VIP customers from the country per year. Dufry, a Swiss duty-free franchise and the world’s biggest duty-free store operator with over 2,000 worldwide, will share luxury retailing strategies with E-Land.

    “Around 70 percent of local duty-free sales come from the Chinese,” said an E-Land official. “As an influential brand in China with over 20 years of Chinese retail experience under our belt, we will expand the size of the local duty-free market.”

    The company currently operates 44 brands and 7,300 stores in China, ranging from restaurants to shops specializing in fast fashion brands.

    Competition for duty-free licenses is getting fiercer by the day, with almost every major conglomerate – including Lotte, Shinsegae, Hyundai, Samsung-affiliate Shilla, SK Networks and Hanwha – having submitted a bid.

    Sluggish sales at other retail outlets, including department stores and discount retail chains, have forced companies to shift their focus to duty free, which offers double-digit profit margins and growing sales. According to the Korea Customs Service, Korea’s duty-free market was worth 8 trillion won ($7.2 billion) as of last year, compared to 4.8 trillion won in 2010.

    Korea Customs Service is scheduled to make a decision about the licenses in July, two of which will be given to conglomerates and one to a midsize firm.

  • Nuance India unveils new duty-free idea

    Nuance India unveils new duty-free idea

    Travellers flying out of Kempegowda Worldwide Airport in Bengaluru, India might be handled to a stroll of nostalgia and wealthy South Indian custom in Nuance’s new Obligation Free Retailer on the departure lounge.

    Nuance India has opened a 900 sqm purchasing expertise which it says – aside from providing the perfect worldwide merchandise and the perfect costs – will showcase Bengaluru’s opulent heritage and tradition.

    “We consider journey is all about new experiences and airports are a touch-point for the travellers to work together with the area,” stated G V Sanjay Reddy, MD of Bengaluru Worldwide Airport.

    “Our try is to make it possible for each business area on the airport supplies a way of place and embodies the native tradition, heritage and aesthetics. The Nuance group has carried out justice to our imaginative and prescient and developed the brand new Obligation Free expertise to fulfil a memorable buying expertise to our passengers.”

    Anirban Dutta Chowdhury, nation head of Nuance India, stated the brand new purchasing expertise “represents the town and showcases an eclectic mix of conventional values coupled with world class design.”

    That design consists of unique Chettinnad pillars from Kalaikudi, kolam-inspired patterns and jhumka-influenced lighting.

    “Our purpose was to make a retailer based mostly on our international Obligation Free Retailer idea, that might be anyplace on the planet, however is proud to be at KIAB and we really feel we now have been capable of ship that to the discerning Bengaluru traveller.

    “The brand new retailer will supply a world boutique-style atmosphere, with a mix of know-how together with an intimate and welcoming environment, which can elevate the buying expertise of the travellers to the subsequent degree.”

    The shop shares perfumes, cosmetics, liquors, confectionaries, electronics and extra and can later introduce trend and equipment.

    “The target is just not solely to offer a singular and unique buying expertise but in addition to supply unmatched offers. Bengaluru Obligation Free has launched a Merely Cheaper Pricing Technique, with assured financial savings in comparison with different regional worldwide airports,” Chowdhury stated.

    Your complete product vary can also be obtainable on-line. Passengers can merely e-book on the firm’swebsite and gather their purchases from the airport retailer.

  • Shilla Duty Free buys DFASS stake

    Shilla Duty Free buys DFASS stake

    The Shilla Duty Free will acquire a 44 per cent stake in inflight duty free specialist The DFASS Group for US$105 million.

    And it will hold an option to purchase a further 36 per cent of the equity in five years.

    The Shilla Duty Free, owned by Hotel Shilla, in a turn a subsidiary of Samsung Group, has spent months negotiating terms for an equity stake in the business.

    The Shilla Duty Free is the world’s eighth largest duty free retail group, according to data from The Moodie Report, while DFASS is ranked 20th and supplies some 30 airlines with onboard duty free stocks and 35 retail stores.

    In a statement the two companies said they had agreed to “enter into a broad strategic partnership to become a global leader in travel retail”.

    “Shilla will acquire a 44 per cent stake in DFASS and collaborate to develop new and existing duty free concessions, expand inflight concession services and strengthen distribution agreements with brand owners.

    “The acquisition allows Shilla to significantly expand its global footprint and capabilities in the United States, Latin America, the Caribbean, Africa, the Middle East and Southeast Asia, as well as diversifying its business to include master distributor agreements.”

    They believe the partnership will offer a strong platform to jointly develop new concessions and to expand existing ones. Key functions across those concessions would be integrated to achieve operational efficiencies.

    Shilla President and CEO Boojin Lee said the investment is consistent with the company’s strategy of profitable growth and diversification of the duty free business, the largest segment of Shilla’s business.

    “The strategic partnership will enable both companies to diversify the value chain through business collaboration and generate synergies to enhance overall revenue and profitability.

    “The alliance will also strengthen each company’s concession portfolio, inflight retail business, airport retail and distribution agreements with brand owners. We are excited about the partnership that will lead to greater opportunities, especially on the back of the recent concession extension at Incheon Airport.”

  • UnionPay in giant duty free pact

    UnionPay in giant duty free pact

    UnionPay International has launched a privilege program featuring special discounts at 80 duty free shops in 70 airports by partnering with 16 world-renowned duty free groups.

    Holders of UnionPay cards with a number starting with 62 can receive discounts of at least five per cent during their international travels.

    “As China becomes the world’s second largest tourism source country, we’re keeping up with the trends that individual and in-depth tours have become more popular to continuously enrich our global cardholder privilege system,” said Dong Li, chief branding officer of UnionPay International.

    “Airport duty free shops are must-visit shopping sites for many during their travel, we wish to provide both domestic and overseas cardholders with better card-using experiences at airports around the world by rolling out the latest privilege program.”

    The program is an upgrade of the one of last year that features exclusive discounts at 60 airport duty free shops with many highlights.

    It covers a wide range of destinations inside Asia and beyond, including Hong Kong, Taiwan, Japan, South Korea, southeast Asia, Europe, North America, Australia, New Zealand and the Middle East. A total of 17 airports among the top 20 global ones in terms of passenger flow participate in the program.

    The promotion is focussed on the Labor Day and summer holiday vacation season during which Chinese tourists prefer to travel. But about 30 per cent of the duty free shops, including those in Paris Charles de Gaulle Airport, Toronto Pearson International Airport and Ngurah Rai International Airport, will extend the offers until the end of 2015.

    A large number of new merchants are involved. International airports in emerging tourist destinations including Russia, Italy, Qatar, South Africa, Finland, Belgium and Fiji participate for the first time. UnionPay International also offers privileges in 5 domestic airport duty free shops in Guangzhou, Hangzhou and Kunming to overseas UnionPay cardholders.

    Currently, the overseas UnionPay acceptance network has expanded to 150 countries and regions. UnionPay cards are accepted by 26 million merchants and 1.8 million ATMs worldwide. UnionPay has become the preferred payment service provider of Chinese outbound tourists. Since last year, UnionPay International has launched privilege programs featuring discounts at airport duty free shops, core business districts and tourist destinations.

     

  • China drives Osaka duty free boom

    China drives Osaka duty free boom

    Osaka department stores are reporting three times the usual duty free sales to foreigners over Lunar New Year.

    Chinese shoppers may be curtailing spending at home, but they’re still splurging when they travel – as they are doing in increasing numbers within Asia.

    An executive from the Osaka Takashimaya department stores said duty-free sales in the week to Tuesday, when Lunar New Year ended, were 3.5 times the rate of last year.

    More and more Chinese took their holidays in Osaka this year due to a boost in the number of flights by budget carriers from mainland China, Hong Kong and Taiwan.

    The most popular items purchased were Hello Kitty merchandise, especially stationery, Japanese whisky and confectionery.

    At the Kintetsu Department Store Co’s flagship in Abeno Hurakas, Japan’s tallest building, duty-free sales quintupled. There, cosmetics were the most popular category.

    Other department stores reported sales increases of four to four point five times.

  • China tops tax free shopping rankings

    China tops tax free shopping rankings

    The Chinese remain the world’s biggest spenders on tax free shopping according to new rankings released by Global Blue.

    Travellers originating from China spent 18 per cent more in 2014 than the previous year, extended their lead over Russians whose spending fell 17 per cent in wake of the rouble’s dramatic devaluation.

    Global Blue, a specialist in international tax free shopping, operating duty refund concessions, runs a research unit monitoring duty free spending trends around the world. The company says China and Russia are by far the most lucrative countries of origin for globe shoppers, with Chinese shoppers now accounting for one third of all tax free shopping spend globally. Chinese residents account for 30 per cent of spending and Russians 14 per cent. It’s a long way back to the US, which accounts for just four per cent (perhaps reflecting while the US economy is massive, its citizens rarely travel internationally).

    Indonesia is a surprising fourth accounting for three per cent, then Japan with two per cent.  Five of the top 10 nationalities increased their Tax Free Shopping spend by more than 15 per cent in 2014 – Taiwan, Hong Kong, China, Kuwait and Saudi Arabia.

    Almost half of purchases were related to fashion and clothing – by far the largest category globally – followed by watches and jewellery at 17 per cent.

    “Clearly we are entering a new normal in terms of Tax Free Shopping growth, however it is important to remember that for the seventh consecutive year Chinese globe shoppers are still the biggest spending nationality, spending on average 736 euros per transaction,” said David Baxby, Global Blue’s CEO.

    Top 10 Shopper Nations in 2014, with growth vs. 2013:

    1 China  +18%

    2 Russia -17%

    3 USA +8%

    4 Indonesia -10%

    5 Japan -12%

    6 Taiwan +29%

    7 Hong Hong +25%

    8 Thailand -10%

    9 Saudi Arabia +15%

    10 Kuwait +18%

    Exchange rates impact

    Fuelling the spending growth of residents of Taiwan, Hong Kong and China in 2014 was a good exchange rate against the euro, which continues to improve with little sign of a forecasted EU economic recovery.

    “Essentially residents of these countries are getting better and better value compared to shopping at home with every month that passes. In 2014, the number of Chinese transactions increased by a significant 38 per cent,” said the report.

    While spending by Russian residents may be down, there are always new nations emerging. Storming into sixth place, Taiwan recorded an enormous 29 per cent growth compared to 2013. The emergence of Taiwanese globe shoppers was not just felt in Asia – they also made their presence felt in Europe’s leading destinations.

    During October 2014 in Paris, Taiwanese were the fourth most valuable tourist nation growing their spending by 15 per cent year-on-year, while in November they grew their spending by 65 per cent.

    At this rate, Global Blue predicts their spending will overtake that of the Japanese in 2015.

    In Seoul, fast becoming the shopping honey pot of Southeast Asia, Taiwanese grew their spending by 25 per cent in October and were outspent only by the Chinese. In November they grew their spending in Seoul by 30 per cent and in December by 44 per cent.

    Meanwhile, Paris topped the list of cities for spending by all nationalities, ahead of London, with Singapore the highest placed Asian city in third. Seoul was sixth, the only other Asian destination in the top 10.

  • Thai government looks to expand duty-free services

    Thai government looks to expand duty-free services

    The government is exploring ways to allow more companies, including South Korea-based Lotte Group, to operate duty-free services at airports and downtown areas.

    Currently, King Power, the country’s largest duty-free company, is the sole concessionaire operating duty-free shops at Suvarnabhumi, Don Mueang and Phuket airports overseen by the Airports of Thailand (AoT).

    Transport Minister ACM Prajin Juntong has revealed that Lotte Group’s executives met him last week. The South Korean operator inquired about the possibility of it stepping in as a new player in Thailand’s duty-free market.

    However, King Power currently holds the concession as the sole operator of duty-free shops at Suvarnabhumi until 2019 and at Don Mueang until 2022. Therefore, it is impossible for the government to allow new duty-free shop operators at the airports.

    Once a new terminal is built as part of Suvarnabhumi’s second phase of development, there is likely to be more than one duty-free shop operator, but until then, King Power holds the concession, said the minister.