Retail News CRM

Tag: ecommerce

  • Vipshop takes stake in Ensogo

    Vipshop takes stake in Ensogo

    Chinese eCommerce company Vipshop has taken a cornerstone stake in southeast Asian online retailer Ensogo.

    The deal will open the way for Vipshop’s inventory to be offered on Ensogo and for the two parties to share commercial and business expertise to drive Ensogo’s growth.

    Australian Stock Exchange listed Ensogo has also raised US$7.5 million from the issue of nearly 60 million shares to equity fund investor Ward Ferry, through a subsidiary WF Asian Reconnaissance Fund.

    Ward Ferry will now hold a 10.6 per cent stake and Vipshop 12.2 per cent. The total capital raised in the two transactions is approximately $12 million.

    Ensogo CEO Kris Marszalek said to have an investor of the caliber of Ward Ferry was exciting.

    “The additional AU$10m of funding means we are perfectly positioned to execute on the tremendous opportunity our strategic relationship with Vipshop brings, as well as on the enormous opportunity for eCommerce in Southeast Asia.

    “As a part of the (Vipshop) strategic investment, the companies will also enter a strategic operating partnership, whereby Ensogo will have access to Vipshop’s vast volume and selection of existing inventory, all to be made available for immediate shipping. The companies also intend to cooperate in the areas of logistics, merchandising, technology, marketing and user acquisition; the very expertise, which enabled Vipshop to scale its revenues from US$32 million in 2010 to US$3.77 billion in 2014,” said Marszalek.

    “We’re excited to be in the perfect position to build the Vipshop of Southeast Asia.”

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  • Bitcoin breakthrough

    Bitcoin breakthrough

    Japanese eCommerce giant Rakuten will start to accept bitcoin, the ‘cryptocurrency’ on its global marketplaces.

    TechinAsia.com reports the payment format will begin its roll out in America and then spread to Rakuten Germany and Rakuten Austria.

    Bitnet, an enterprise-focused developer that creates bitcoin platforms, is Rakuten’s partner in the rollout. Bitnet is a young company, founded in January 2014, but it is not your average startup. The team behind the firm also created CyberSource, a payment gateway sold to Visa for US$2 billion.

    “Rakuten’s mission is to empower the world through the Internet,” commented Yaz Iida, president of Rakuten US in a statement. “Not only can Bitcoin support this vision by helping our merchants better compete globally, but it also has the potential to benefit society by enhancing the security, privacy, and convenience of financial transactions. This is one of the reasons why we invested in Bitnet last year and we look forward to working with them on our US marketplace.”

    Rakuten’s move indicates that it is moving closer and closer to accepting Bitcoin. Already, its American logistics subsidiary accepts the currency. With its core ecommerce operations now getting integrated, it could just be a matter of time before the Japan office follows suit, writes David Corbin of TechinAsia.com

    It would not be the first Japanese tech titan to accept Bitcoin. GMO Internet set that precedent last September. However, Rakuten’s integration of bitcoin domestically could be the sort of move that pushes the currency into the mainstream. Rakuten is used by almost every adult in Japan. It has over 97 million registered users while Japan itself has a population of 127 million. Those users drove US$16.5 billion worth of sales last year.

    For Japanese bitcoin enthusiasts, the march towards widespread acceptance in their country is a long slog. With Rakuten’s latest signal of support, the goal becomes less of a mirage and more of an steadily approaching reality.

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  • Lazada Group aims to double freight hubs in Indonesia

    Lazada Group aims to double freight hubs in Indonesia

    E-commerce giant Lazada Group is set to spend more to develop its logistical system, planning to double its supply hubs in the country by year-end, the firm’s country representative has said.

    Lazada Indonesia CEO Magnus Ekbom said on Thursday, while marking the firm’s third anniversary, that the Lazada Group had secured a total of ¤700 million euros (US$749.4 million) since its establishment in 2012.

    Most of the investment was allocated to develop the group’s logistical system and human resources, he said.

    “In logistics, we’re expanding our capacity and we’re going to be better […]. We want to shorten our delivery period,” he told reporters.

    With more than 17,000 islands that have poor infrastructure facilities, Indonesia poses a challenge for any e-commerce players in expanding their outreach.

    “However, we see it as a massive opportunity […]. In January, we opened a 12,000-meter-square warehouse in Cakung, East Jakarta,” Lazada Indonesia chief commercial officer Rene Janssen said, claiming that it was the biggest that any e-commerce player in the country ever had.

    Ekbom said that his company currently had two warehouses in Jakarta and aimed to open new ones in the coming 12 months.

    “In addition to that, we will also double our Lazada fleet base stations or supply hubs,” he said, adding that his firm currently had around 20 hubs nationwide.

    Ryn Hermawan, Lazada Indonesia senior vice president for operations, was quoted by kontan.co.id as saying that Padang in West Sumatra, Lampung in Bengkulu, Mataram in West Nusa Tenggara and Kupang in East Nusa Tenggara would be among the intended locations for the new hubs.

    Other than adding to its warehouses and logistical hubs, Lazada Indonesia would also give a big push to bring in more international products that were not available yet, Ekbom said.

    He went on to say that his firm aimed to have millions of products this year, emphasizing that it added hundreds of thousands of products every month.

    While declining to share data on the number of merchants his firm currently had, Ekbom said that the marketplace accounted for 85 percent of Lazada Indonesia’s total transactions, a surge from only 10 percent at its commencement.

    Lazada runs its business by both becoming both an online retailer and marketplace for other online merchants.

    Ekbom said that he was optimistic that his firm would continue to grow in the country as Indonesia had one of the fastest growing e-commerce markets.

    He hinted that Indonesia contributed significantly to Lazada Group’s total gross merchandise value of more than $70 million last year. Besides being in Indonesia, the group currently operates in the Philippines, Malaysia, Singapore, Thailand and Vietnam.

    Indonesia’s e-commerce market itself is forecast to grow to $25 billion next year from only $8 billion in 2013, according to e-commerce provider Vela Asia.

    A number of e-commerce players, both online retailers and marketplaces, have planned to develop their businesses. Lippo Group has recently launched shopping website mataharimall.com and planned to invest $500 million. Existing marketplaces such as Bukalapak and Tokopedia have also secured some new funding. – See more at: https://www.thejakartapost.com/news/2015/03/20/lazada-group-aims-double-freight-hubs-indonesia.html#sthash.sXZvznBO.dpuf

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  • Rakuten buys eBook business

    Rakuten buys eBook business

    Japanese eCommerce giant Rakuten is to pay US$410 million in cash to buy OverDrive, a leading eBook and audiobook content marketplace and sharing economy pioneer.

    Cleveland, US-based OverDrive was founded in 1986 and supplies the world’s largest catalog of eBooks, audiobooks, music and streaming video to 30,000 libraries, schools and retailers around the globe.

    “OverDrive’s deep content library and relationships with publishers, libraries, schools, and retailers will allow Rakuten to extend our mission of empowerment to new market segments and accelerate the growth of our digital contents businesses,” said Takahito Aiki, head of Rakuten’s global eBook business.

    “OverDrive is a widely-respected pioneer in digital content and the sharing economy. Long before even Kobo emerged onto the global stage, OverDrive had already seen the future and was working with publishers to digitise their content to share with the world, building one of the most comprehensive online digital marketplaces in the process,” he said.

    “OverDrive’s deep content library and relationships with publishers, libraries, schools, and retailers will allow Rakuten to extend our mission of empowerment to new market segments and accelerate the growth of our digital contents businesses.”

    With the top rated eBook & audiobook app for libraries and schools and OverDrive Read, the ePub and HTML5 browser-based reading experience, OverDrive supports all major computers and devices, including iOS, Android and Kindle (in the US only). OverDrive delivers all digital media on a single platform, and offers APIs to streamline a seamless user experience. Recent innovations include in-library touchscreen stations for browsing and instant sampling, multi-lingual user interface, and eReading Rooms for kids and teens..

    OverDrive Founder and CEO, Steve Potash, said Rakuten’s vision of empowerment is perfectly aligned with OverDrive.

    “Since 1986, our vision has been to advance digital publishing and content to connect readers with books and information. We’re passionate about working with publishers, libraries, schools and retailers… and we are very excited to join an innovative company that shares and supports our vision.”

    As Rakuten expands its global Internet services ecosystem, digital content represents one of Rakuten’s three key strategic pillars, alongside eCommerce and finance. Since first acquiring eReading company Kobo in 2012, Rakuten has continued to grow its digital contents businesses, adding video streaming service Wuaki.tv in 2012 and global TV and video site Viki in 2013. The acquisition of OverDrive adds a digital distribution platform, more than 2.5 million titles, and relationships with 5000 publishers and 30,000 libraries that will strengthen Rakuten’s eBook and digital contents businesses globally.

    OverDrive returned a pre-tax profit of US$25 million in 2014. With the addition of OverDrive, Rakuten expects its global eBook business will come close to breaking even in 2015.

    The deal will close in April.

  • Online shopping on the rise in Vietnam

    Online shopping on the rise in Vietnam

    Online shopping in Vietnam was continuing to increase and was well-positioned to hold the key to success for e-commerce in Vietnam, according to the MasterCard Survey on Online Shopping 2014.

    The MasterCard Survey is commissioned annually and was conducted online from October to December last year in 14 Asia-Pacific countries and 11 Middle Eastern and African countries with a minimum of 500 respondents per country.

    The number of Vietnamese people who shopped online in the last three months increased from 68.4 to 80.2 percent, recording the second highest growth rate (11.8 percent) in the Asia-Pacific region, the survey revealed.

     

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  • Indonesia to regulate e-commerce

    Indonesia to regulate e-commerce

    The Indonesian government has begun laying the groundwork to regulate e-commerce activities in the country amid breakneck growth in online transactions, particularly among the country’s young and affluent middle class.

    Chief economics minister Sofyan Djalil called for a series of discussions between officials from the trade, finance and communications ministries, among others, to discuss a new government regulation on electronic-based commerce a week ago, according to Rudiantara, the communications minister.

    He said the various ministries had their own issues to address in terms of regulating e-commerce.

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  • Line adopts secure payment service

    Line adopts secure payment service

    Social media app Line has teamed up with CyberSource to enhance the security and convenience of it mobile payment service Line Pay.

    CyberSource, a subsidiary of Visa, is one of the world’s largest providers of eCommerce payment management services. The strategic partnership with Line Corporation will add payment and fraud management services for Line Pay.

    “Via CyberSource’s global payment gateway, Line will be able to process online payments from multiple card brands and issuers, as well as certain alternative payment methods,” the company said in a statement.

    “These solutions enable Line to advance their business globally in a scalable and secure manner.”

    Since Japanese company Line’s launch in 2011, the service has grown globally across 230 countries and regions. As Line Corporation’s core business platform, the app helped the company obtain an international presence by consistently rolling out and expanding services, integrating various social elements in its app features – including Line stickers, Line family apps, Line Game and Line camera. The mobile messaging service app had 181 million monthly active users as at January 2015.

    “With global smartphone penetration per capita expected to increase more than three times by 2017 from that in 2011, we recognise that there is great opportunity for growth in the mobile industry,” said Takeshi Idezawa, Line Corporation’s COO.

    “We are constantly looking to work with partners with an established worldwide presence and vast experience so we can provide quality service to today’s digitally-savvy consumers. With our entry into the mobile payments market, we are now able to empower our customers with more choices and flexibility in online payments. On top of that, we are also able to protect their interests with CyberSource’s payment security expertise. We strongly believe this will be pivotal in helping us accelerate our global growth.”

    In addition to global payment services, Line will also have access to secure payment acceptance and fraud management services via the CyberSource payment management platform. This means Line will be able to provide payment security, with users’ sensitive payment data residing in CyberSource’s secure data centers, as well as process a wider spectrum of payment methods.

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  • Giant Matahari Mall online planned

    Giant Matahari Mall online planned

    Indonesian industrial conglomerate Lippo Group is to invest US$500 million creating “the Alibaba of Indonesia”.

    The Indonesian mall will bear the Matahari department store brand name, MatahariMall replicating and expanding the nation’s largest department store’s bricks and mortar offer online.

    Lippo Group is one of Indonesia’s largest and diversified corporations, which owns Matahari hypermarkets, department stores and some 60 shopping centres. It says it will invest the internet funds into the Matahari Mall online over a two to three year period as it strives to create the nation’s largest eCommerce site, turning over US$1 billion annually.

    Lippo Group representative John Riady described eCommerce in southeast Asia as “a US$100 billion opportunity”.

    “We want to become ‘the Alibaba of Indonesia’,” he told a media briefing.

    “Indonesia is the last remaining, large underpenetrated eCommerce market in Asia. MatahariMall is the single largest eCommerce opportunity today.

    “Our vision is to build the most powerful ecosystem that brings together buyers and sellers to do business anytime and anywhere.”

    Five years from now, Lippo wants to achieve US$25 billion in sales from its Matahari operations, 80 per cent of that from its bricks & mortar stores, 20 per cent online.

    Tech In Asia reports that prior to Lippo’s announcement the largest single commitment to eCommerce in Indonesia was $100 million from SoftBank and Sequoia Capital into Tokopedia.

    Lippo is effectively putting MatahariMall will into head-on competition with Rocket Internet’s Lazada, southeast Asia’s strongest online retailer.

    MatahariMall will sell goods spanning the fashion, beauty, electronics, home, groceries, books and entertainment categories, and more. Customers will be able to purchase online and collect in a Matahari store.

    Matahari Department Stores CEO Michael Remsen says Indonesian eCommerce will grow 10-fold over the next five years.

    “Together with MatahariMall, we are committed to the future of ecommerce. All of our suppliers and partners are 100 per cent behind us,” he said.

    The site will go live in March.

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  • Smartphones boost Indonesian ecommerce

    Smartphones boost Indonesian ecommerce

    Smartphone shipments to Indonesia will grow 20 percent during 2015 and will give a boost to the country’s ecommerce industry, according to a new forecast from research firm IDC. Some 24.8 million smartphones were shipped in 2014.

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  • Citizen Card to facilitate online shopping in Myanmar

    Citizen Card to facilitate online shopping in Myanmar

    A citizen card launched by payment services provider 2C2P and Myanmar Citizens Bank is expected to support e-commerce in Myanmar.

    The reloadable prepaid card is accepted by MasterCard merchants and comes with an optional smartphone application that allows cardholders to manage transactions in real time.

    “Targeted at the retail, and travel and tourism sectors, Citizen Card will facilitate both physical and online shopping. It will also be of use to Myanmar tourists when they travel overseas, as consumers can enjoy special benefits and privileges at destinations such as Thailand and Singapore, with a number of partner merchants in the airline, food and beverage and hospitality sectors,” said.

    Initially, supply of the Citizen Card will be limited to 5,000 units but plans are underway for options to roll out more within the year.

    According to McKinsey & Co, Myanmar is expected to quadruple the size of its economy from USD45 billion to over USD200 billion by 2030, with per capita GDP rising from USD1,300 in 2010 to USD5,100 by 2030.

    “Building on this momentum, we are pleased to partner with 2C2P and launch MCB’s very first prepaid card, which will help support the imminent growth in Myanmar e-commerce,” said U Myint Win, Managing Director of Myanmar Citizens Bank.

    2C2P has also introduced in Myanmar iACCEPT, a mobile point-of-sales system with Visa, MasterCard, Myanmar Citizens Bank and Myanmar Hotels International. In July, 2C2P partnered with Creative Web Studios, a Yangon-based e-commerce solutions provider, working to drive financial inclusion and develop Myanmar’s contactless payment infrastructure.

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  • Myntra rejigs top management

    Myntra rejigs top management

    Ganesh Subramanian, Chief Operating Officer at Myntra.com, has been given a new responsibility as Head – New Initiatives with immediate effect. Confirming the development, Subramanian told BusinessLine: “As a company, we are thinking long term. Therefore, we are investing to look at continuously creating unique value for customers by challenging the way the fashion business is run at present. For instance, it takes 12-15 months to deliver fashion products from concept to retail to consumers; why should it take so long?”

  • Study: Asia-Pacific to account for 41.4pc of global e-commerce sales

    Study: Asia-Pacific to account for 41.4pc of global e-commerce sales

    Asia-Pacific will account for 41.4 percent of worldwide e-commerce sales and is set to overtake the US as the world’s biggest e-commerce market, the latest research by Worldwide Business Research (WBR) shows.

    The research was conducted as part of the 3rd Annual e-Tail Asia conference to be held in Singapore in March.

    The study also found that e-commerce leaders in the region sees customer experience as the most crucial focus in 2015, followed by mobile marketing and cross border marketing.

    In the latest research conducted by Worldwide Business Research (WBR), e-commerce leaders across Asia-Pacific identified Customer Experience as the most crucial focus area for 2015, followed by Mobile Marketing and Cross border Marketing.

    The research was conducted as part of the 3rd Annual e-Tail Asia conference to be held in Singapore in March.

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  • Site set to be ‘Alibaba’ for food sector

    Site set to be ‘Alibaba’ for food sector

    Chinese popular chain restaurants, including Shanghai Min, Waipojia and Ajisen China, will upgrade their unified e-commerce platform this year to help cut cost and improve food safety standards.

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  • Brands now targeting online and stores differently

    Brands now targeting online and stores differently

    In order to steer clear of the war between online and offline retailers, consumer brands may soon ensure that their products on e-commerce platforms such as Flipkart and Amazon are different from those retailing at traditional brick-and-mortar outlets. For example, Taiwan-based BenQ, manufacturer of LCD monitors and projectors, has already diversified its portfolio.

  • After Delhi-NCR, Snapdeal to offer home services in other metros

    After Delhi-NCR, Snapdeal to offer home services in other metros

    E-commerce giant Amazon.com might be planning to launch local handymen services in the Indian market after having done it in the US a few months ago, but Snapdeal.com has already started providing plumbing, electrical and other household services in some cities.

    The Gurgaon-based company, the second largest online marketplace in the country, is betting big on the growing needs of consumers for such services.

    After a pilot project in Delhi and NCR in October, the company has started offering the services in Bengaluru last month, and will go live with Mumbai, Hyderabad, Chennai and Pune in January. By March next year, it plans to target about 10 more cities, where people can call for a plumber, electrician, hardware professionals, carpenters and home cleaning services online.