Retail News CRM

Tag: jewellery

  • Lee Hwa’s JewelPlay opens at Bugis Junction

    Lee Hwa’s JewelPlay opens at Bugis Junction

    Lee Hwa’s JewelPlay concept has opened at Bugis Junction, promising personalised jewellery and services for weddings.

    Targeting millennial couples and fashion-forward shoppers, the 880sqft concept store features interactive touch-points and spaces geared to showcasing the brand’s bridal jewellery collection, Lee Hwa Romance, as well as its extensive multi-wear series catered to the young and the young-at-heart.

    “Besides the trendsetting multi-wear jewellery for daily wear, we observed a growing demand among young couples,” said Mavis Toh, business director of Lee Hwa Jewellery.

    “We want to be a part of every couple’s unique love journey, from couple bands, to proposal ring, wedding bands, bridal jewellery, and anniversary gifts.”

    She says Lee Hwa’s JewelPlay boutique is providing an engaging space for couples to “revel in the experience and celebrate their love story together”.

    The store features a JewelPlay Mirror in front of which people can try on jewellery for Instagrammable photographs.

    In the ‘Love Cove’ customers can receive a private consultation with a boutique staff member to explore creative bridal styles and personalisation.

    Lee Hwa’s JewelPlay carries the widest selection of bridal jewellery among all of its stores, which includes global jewellery brands such as Destinee, Forevermark and Niessing as well as customisable wedding-band collections such as Ensemble Collection, Niessing Configurator, and Furrer Jacot Ringdividuell.

    Couples can design their own jewellery Lee Hwa Jewellery’s My Personal Designer service.

    Lee Hwa’s JewelPlay has launched a store-exclusive collection to celebrate the boutique’s opening.

  • Luk Fook sales drop 10 per cent as trade war bites

    Luk Fook sales drop 10 per cent as trade war bites

    The trade war between the US and China has been partially blamed for a 10 per cent fall in Luk Fook sales.

    In a quarterly sales update, the Hong Kong-listed jewellery retailer said a relatively higher base in the comparable period also contributed to the decline.

    First-quarter same-store Luk Fook sales were down 10 per cent with the overall same-store sales of gold products down 19 per cent. Gem-set jewellery sales rose 4 per cent.

    In Hong Kong and Macau, sales of gold products fell by 20 per cent while gem-set jewellery sales rose 6 per cent.

    “The favourable sales performance of lower-value items resulted in a double-digit drop in the average selling price of gem-set jewellery products,” said chairman and CEO Wai Sheung Wong. “However, due to the remarkable increase in sales volume, the same-store sales of gem-set jewellery products still recorded positive growth given a high base.”

    Sales on the mainland fell 7 per cent, with gold products down by 4 per cent and gem-set jewellery down by 7 per cent. However, mainland licensed shops recorded a low single-digit same store sales growth.

    Luk Fook added a net 35 new Lukfook stores in the mainland during the quarter. As at June 30, the company operated 1861 worldwide, 1790 of those on the mainland.

  • New Tiffany Philippines store opened

    New Tiffany Philippines store opened

    American luxury jewellery and specialty retailer Tiffany & Co will open a new freestanding boutique at Greenbelt 4 in Makati City, the Philippines tomorrow, July 12.

    The coming launch was featured in Lifestyle online magazine for its understated luxurious design inspired by the New York flagship, featuring “off-white and pale gray walls and lone chandelier floating above the main glass-and-chrome vitrine at the centre, which displays the key collections … Satellite vitrines on either side showcase the high jewellery pieces, available in the Philippines for the first time.”

    While the firm has had a presence in the Philippines for many years at Rustan’s stores, the new boutique will showcase a broader selection of the firm’s jewellery.

    “At Rustan’s, they could do only mostly silver jewelry and engagement rings,” said Tiffany’s country manager Mario Katigbak. “When I came in, we found that there is a market for Tiffany high jewellery.

    “Unlike other brands where it’s the design that’s selling, at Tiffany, it’s the stones. The market is very ready. It’s more sophisticated and ready to appreciate the quality of the stones, more than just the design. Tiffany does its own cutting, and it’s very important for them where the stones are mined. It’s an evolution to a higher level of jewellery.”

    Tiffany’s diamonds are laser-etched with a microscopic serial number to help identify their quality and point of origin.

  • TPG-led Group to buy stake in APM Monaco

    TPG-led Group to buy stake in APM Monaco

    American private equity business TPG Capital Management is heading an investment collective to acquire 30 per cent of Hong Kong jeweller APM Monaco.

    While financial details have not been revealed, a person with knowledge of the transaction suggested that the firm’s valuation stands at about US$800 million.

    TPG’s investment will be channelled through a private equity fund it has previously established to focus on Asian investments, which controlled more than $4.6 billion in committed capital as of last February.

    APM Monaco operates around 200 outlets in 26 countries, the majority located in Europe.

  • Tiffany Cafe in Tokyo marks first for New York jeweller

    Tiffany Cafe in Tokyo marks first for New York jeweller

    Jeweller Tiffany & Co is launching its first Tiffany Cafe in Tokyo.

    The new Tiffany @ Cat Street concept store is located on the top floor of the Tadao Ando-designed Bank Gallery, in the Harajuku district. It follows the launch of the brand’s Blue Box Cafe in New York in November 2017.

    The lower five levels house a more futuristic-looking Tiffany fitout than the brand uses elsewhere, including a variety of areas for jewellery customisation designed to appeal to the young creative market who frequent the district.

    The Tiffany Cafe in Tokyo also includes a jewellery vending machine and photo booth, expected to be a popular background for social media images.

  • Michael Hill Sales Suffers

    Michael Hill Sales Suffers

    Jewellery retailer Michael Hill’s revised operating model is showing some encouraging signs, with sales falling at a slower rate in the March quarter compared to prior periods.

    Over the three months to March 31, 2019, total sales fell by 0.8 per cent to $117.5 million, and same-store sales fell by 1.5 per cent to $110 million.

    When compared to the 11 per cent decrease in same-store sales in Q1, and 2.9 per cent fall in Q2, Q3 suggests the jewellery retailer’s operations are stabilising.

    “We are particularly encouraged by the early results achieved from our new integrated customer-led retail operating model, which was introduced in March and saw some same store sales growth for the month,” Daniel Bracken, Michael Hill International chief executive,  said.

    The business indicated it would shift its business model toward a “more sophisticated and integrated” customer-led experience in February, in order to better personalise the shopping experience for its customers.

    “We have already seen the potential for the new integrated model to lift customer engagement and sales, as well as improve operational efficiencies,” Bracken said.

    “This is an exciting time for the company as we continue to deliver on our strategic initiatives and make fundamental improvements to the way we operate.”

    Michael Hill’s same-store sales in Australia fell 3.4 per cent in the quarter, with conditions remaining challenging for retailers, to $61.8 million – compared to the $64 million seen in the same period of 2018.

    While one store was opened during the period, three were closed. The retailer ending the period with 71 stores trading.

    In New Zealand, same-store sales fell 6.3 per cent to NZ$24.73 million ($23,42 million), with the end of March seeing an overall slowdown in consumer sentiment and spending in the region. One store was closed, leaving a total of 52 stores trading across New Zealand.

    E-commerce sales over the period contributed 2.9 per cent, or $12.5 million, of the business’s total sales over the nine-month period to March 31, 2019. This reflects a 53 per cent increase on the same nine-month period the previous year.

  • Skechers Opens first duplex store in Singapore

    Skechers Opens first duplex store in Singapore

    Skechers Singapore is opening Southeast Asia’s largest and first duplex experiential concept store, at Jewel Changi this week.

    Set to open on Thursday (April 11), the 5000sqft space will incorporate new visual-merchandising and store-design elements with the use of bright lighting and cement panels.

    The space is divided into product categories, including performance, lifestyle and Skechers kids.

    The store also adopts a story-driven design, where key messages behind each product range will be highlighted through visual images and artwork.

    On Level 2 an Instagram-worthy photo zone features thematic displays and images that will be refreshed every season to reflect the keys launches with the Skechers x One Piece collaboration centrestage.

    This will be the first store in Singapore to include a shoe customisation zone with embroidery and heat-press personalisation, and to carry Jewel-exclusive collections including the Skechers SKLX series of training sneakers.

  • Secrets Improving on its Online Ecommerce Offering

    Secrets Improving on its Online Ecommerce Offering

    Australian jewellery retailer Secrets is gearing up for international expansion online, with New Zealand slated to be its next major market.

    Customers in New Zealand can currently order from the Australian Secrets website, and while details are scarce, the retailer said in a statement that it will be launching a New Zealand website mid-year to better cater to the market.

    The business currently has 16 stores across Australia, as well as an online portal.

    It sells man-made diamond alternatives known as a diamond simulant, which are made in laboratories from natural mineral base zirconium oxide. According to Secrets, they possess all the optical qualities of fine quality diamonds – being visibly whiter and brighter than most middle-market stones.

    “Our stones exhibit all the fire, brilliance and scintillation of the rarest diamonds unearthed, which is why women worldwide love the Secrets brand,” Secrets chief executive Mike Parsell said.

    “We believe we offer the world a better beautiful.”

    This also means the products are more environmentally-friendly than mining for natural diamonds, Parsell points out.

    “We do not displace tonnes and tonnes of earth to find a single one-carat diamond. Our stones are conflict-free.”

  • Drop in Hong Kong retail sales

    Drop in Hong Kong retail sales

    Hong Kong retail sales fell 1.6 per cent in the first two months of this year.

    February’s sales were always expected to be down on last year due to the timing of Lunar New Year. They fell 10.1 per cent, while the revised figure for January was an increase of 7 per cent.

    As always, the Census and Statistics Department (C&SD) warned not to read too much into either month’s performance alone, asserting the combined January-February figures for each year provide a more accurate assessment of the state of retail sales growth.

    A government spokesman said the weak performance of retail sales in recent months reflected that consumer sentiment remained cautious amid “various external uncertainties”.

    “The near-term outlook for retail sales should continue to be affected by moderating global economic growth and various external uncertainties, but the full-employment situation and the sustained growth in inbound tourism should provide some support.”

    After netting out the effect of price changes over the same period, Hong Kong retail sales for the first two months of the year decreased by 1.8 per cent year on year.

    Combining the two months, sales of jewellery, watches and clocks decreased by 2.8 per cent. Other categories to fall included apparel down 3.7 per cent; food, alcoholic drinks and tobacco down 1 per cent; electrical goods and other consumer durable goods down 18.3 per cent; Chinese drugs and herbs down 1.7 per cent; and optical shops, down 2 per cent.

    However sales of medicines and cosmetics increased by 2.3 per cent; department store sales rose 4.2 per cent; supermarket sales by 1.5 per cent; footwear and accessories by 1.3 per cent; furniture and fixtures by 3.4 per cent; and books, newspapers, stationery and gifts by 1.7 per cent.

    The C&SD estimated the value of retail sales decreased by 0.6 per cent during the three months to February compared with the preceding three months, while the volume declined by 1.2 per cent.

  • Pandora asked to fix refund policies

    Pandora asked to fix refund policies

    Jewellery retailer Pandora has been told by the consumer watchdog to amend its refund and warranty policies in Australia following complaints from some of their customers.

    The Australian Competition and Consumer Commission said they have received complaints from customers who were told by Pandora sales staff that they do not offer refunds to faulty products and that its own warranty policy applies instead of the protections afforded to consumers under Australian Consumer Law (ACL).

    According to ACCC Commissioner Sarah Court, the jewellery retailer acknowledged they may have misled customers about their legal rights.

    “Pandora has acknowledged that it may have misled customers about their consumer guarantee rights to refunds when there was a major fault with their product,” Court said. “They also have admitted that by doing so they likely breached the Australian Consumer Law.”

    Court said consumer rights to a repair, replacement or refund cannot be excluded, restricted or modified by a business’ warranty policy.

    “If consumers have purchased a product that has a major fault, they can request a full refund from their place of purchase,” she said.

    The ACCC has accepted a court-enforceable undertaking from Pandora to review its consumer rights policies and staff training after Pandora acknowledged it is likely to have contravened the ACL by making misleading representations to consumers about their consumer guarantee rights.

    The ACCC’s investigation showed that Pandora’s website contained confusing or inaccurate information on consumer guarantee rights under the ACL.

    It also noted that information on Pandora’s website about its product warranty failed to include mandatory text that states that consumers are entitled to a replacement or repair, and in some cases a refund, if their goods are faulty.

    The ACCC said Pandora has undertaken to arrange for an external review of its policies and procedures relating to exchanges, repairs and refunds, to ensure customer claims for refunds and other remedies are dealt with appropriately and in accordance with the ACL.

    “Pandora will also conduct a review of its ACL compliance program and improve its staff training and complaints handling systems,” Court said.

  • Emperor Watch & Jewellery sales slowing down in Hong Kong, Macau

    Emperor Watch & Jewellery sales slowing down in Hong Kong, Macau

    Emperor Watch & Jewellery sales rose strongly in Hong Kong and Macau last year, due to a rebound in tourism in the first half and the opening of new stores.

    Hong Kong remained the group’s core market, with sales there up 19.6 per cent. In Macau, sales rose 224 per cent, according to the company’s latest results.

    Adjusted net profit of $269 million represented a 68.1 per cent improvement over the preceding year.

    Emperor Watch & Jewellery sales in Singapore and Mainland China were broadly stable year on year.

    The company ended the year with 95 stores, a net gain of 15. Six of the new stores were jewellery shops opened in Hong Kong, all in shopping malls with heavy foot traffic, such as Telford Plaza I in Kowloon Bay, APM in Kwun Tong and Mostown in Ma On Shan.

    In Malaysia, the company opened its first store, a 2000sqft site in Pavilion Kuala Lumpur.

    Sales of watches grew 13.1 per cent to HK$3.664 billion, accounting for 77.6 per cent of group sales. Jewellery sales rose by 25.5 per cent to $1.058 billion, thanks to an expanded store network and greater marketing activity.

    In its results, Emperor Watch & Jewellery described last year as one “of contrasts”.

    “The first half of the year was marked by encouraging growth for the luxury consumption market in general. However, this growth was not sustained and the second half was punctuated by a fall-off in market sentiment in the shadow of a prolonged Sino-US trade dispute.”

    It said the macro-economic headwinds such as the trade dispute, a cooling Chinese economy and swings in currencies present “formidable business challenges in the near term”.

    “Over the past decades, the group has witnessed many ups and downs, and has emerged stronger after each cycle. As such, the group will continue to execute responsive and flexible strategies while fine-tuning its priorities to stay competitive. The group will also strive to optimise its cost structures across each level of business and remain vigilant regarding uncertainties on the horizon.”

  • India’s Tanishq brings its first Augmented Reality experience for its customers

    India’s Tanishq brings its first Augmented Reality experience for its customers

    From social media filters, to reshape the concept of traditional retail, Augmented Reality (AR) is rapidly growing in popularity because it brings elements of the virtual world, into the reality, thus enhancing the things we see, hear, and feel. AR has made retail engagement all the more experiential, fascinating and personal and it’s often considered to be in the middle of a mixed reality spectrum; between the real world and the virtual world.

    Tanishq has taken one step further to be more accessible to its customers by launching into the Augmented Reality experience at the Bangalore and Delhi airports. For the first time in India, a jewellery brand is doing an Augmented Reality/ hybrid reality (combination of physical space Augmented Reality) campaign at an airport to engage with a large audience at a completely new level. Tanishq is leaving no stone unturned to keep their customers happy by adopting innovative ways to display their product range.

    With this technological advancement, customers will have the option of ‘Try and Buy’; trying out the jewellery virtually looking at the AR screen. Customers can benefit from this advanced jewellery experience for a month starting from February 06, 2019 at Delhi airport and February 08, 2019 at Bangalore airport.

    Tanishq is implementing MirrAR, an Augmented Reality software platform in collaboration with StyleDotMe, a startup focused in innovative application of Augmented Reality (AR) and Artificial Intelligence (AI) for providing the next generation experience to consumers who are interested in the Gems and Jewellery industry. Using the platform users can virtually try on the jewellery in real time, without actually having to wear them.

    Sharing her thoughts on the launch of AR experience, Deepika Tewari, Associate Vice President, Marketing, Jewellery Division at Titan Company Limited said, “Tanishq has always aimed at providing the best for our customers and this fascinating initiative is one such approach in achieving the objective. Consumers have the option of browsing through multiple jewellery pieces virtually with just one click. The real-time customer experience will definitely strengthen the retail connection between the brand and our esteemed consumers; a transformative step on how India will shop and purchase jewellery in the near future.”

  • The largest jewellery marketplace in the world opens in Hong Kong

    The largest jewellery marketplace in the world opens in Hong Kong

    Two major jewellery shows organised by the Hong Kong Trade Development Council (HKTDC) will open next week. The sixth HKTDC Hong Kong International Diamond, Gem & Pearl Show, which showcases jewellery raw materials, will take place at AsiaWorld-Expo from 26 Feb to 2 March, while the 36th HKTDC Hong Kong International Jewellery Show, which specialises in finished fine jewellery, will be held at the Hong Kong Convention and Exhibition Centre (HKCEC) in Wan Chai from 28 Feb to 4 March.

    This year, the two shows will feature a record of more than 4,600 exhibitors from 48 countries and regions, once again forming the world’s largest jewellery marketplace.

    Jewellery exports grow 13.3% in 2018, but challenging year ahead
    HKTDC Acting Executive Director Benjamin Chau said: “Though the Sino-US trade conflict has been looming large over all sectors and industries, Hong Kong exports of fine jewellery showed healthy growth of 13.3% year on year to reach HK$57 billion in 2018. Exports to the United States, Hong Kong’s largest jewellery export market, were particularly robust, growing by 18.1%.” However, Mr Chau pointed out that the single-month figure for December showed the total value of fine jewellery exports falling 12% year on year, indicating that the impact of the Sino-US trade conflict on exports is beginning to be felt. Compounded by other unfavourable factors such as escalating geopolitical conflicts, Mr Chau reminded businesses to be ready for a potential slowdown in global economic growth in 2019.

    Buying missions organised to help address economic uncertainty

    Mr Chau added that economic uncertainties led to the total value of Hong Kong’s exports of jewellery raw materials, including pearls, gems and semi-gems, declining by 17.6% in 2018, although there was still satisfactory growth in some major markets, including Mainland China (+8%), Belgium (+19.2%) and Israel (+24.4%). “To help the industry grasp more business opportunities, the HKTDC will organise 120 buying missions, comprising more than 8,200 companies from 75 countries and regions, to visit the shows this year,” Mr Chau explained. “These companies will consist of department stores, speciality shops, chain stores and online stores, with 700 coming from the US and 5,700 companies visiting from emerging markets. This will help the industry expand into emerging markets to deal with the unstable global economy.”

    Worldwide support from industry bodies and jewellery associations

    The two shows continue to receive support from industry organisations and jewellery associations from around the world. A total of 38 pavilions, including those from Australia, Mainland China, France, Germany, Italy, Myanmar, India and the US, will set up group pavilions at the shows. Various jewellery organisations will continue to set up their own pavilions, including ACODES from Colombia, the Antwerp World Diamond Centre, International Coloured Gems Association, Israel Diamond Institute, New York Diamond Dealers Club, Tanzanite Foundation and the Gem & Jewellery Trade Association of Thailand, among others.

    The Avenue of Jewellery Creators will be set up at the Jewellery Show by the Asia Pacific Creator Association for the first time, introducing jewellery designs created by Hong Kong and mainland designers. Also new at the Jewellery Show are pavilions from Mexico and Indonesia, while groups from Donghai in Jiangsu province and Dongguan in Guangdong province will debut as exhibitors. The Diamond, Gem & Pearl Show will welcome the participation of the Australian Opal Association and the Beihai Bureau of Commerce from the mainland for the first time, broadening the show’s international outlook.

    Japan as first-time partner country to showcase rare pearls

    With support from the Japan External Trade Organisation and the Consulate-General of Japan in Hong Kong, the HKTDC is collaborating with the Japan Pearl Exporters’ Association and the Japan Pearl Promotion Society to invite Japan as this year’s partner country for the first time. A Japan Pearl Jewellery Pavilion and a Japan Pearl Pavilion will be set up at the Jewellery Show and the Diamond, Gem & Pearl Show respectively, featuring some 130 exhibitors. The two major Japanese pearl organisations will also host a media event on the first day of the Jewellery Show (28 Feb) to introduce exquisite pearl jewellery from Japan.

    Diamond, Gem & Pearl Show runs from 26 February to 2 March

    This is the sixth straight year that the HKTDC has run the two shows in parallel in separate venues. The Diamond, Gem & Pearl Show, which specialises in the raw materials used in the jewellery industry, will be held at AsiaWorld-Expo. The show is organised into different themed zones, including the Hall of Fine Diamonds, which showcases prime quality diamonds of different shapes, cuts, grades and rare colours. The Treasures of Nature zone displays various glittering precious gemstones, semi-precious gems and other natural raw materials, while the Treasures of Ocean zone houses the highest quality pearls from Tahiti, the South Seas and other pearl-producing areas around the world.

    Among the impressively large number of special exhibits on display are:

    Hong Kong company Novel Collection Ltd (Booth No: AWE 2-Q01) will feature a pear-shaped, pink-coloured 5.01-carat diamond with unique cutting valued at HK$46.8 million.

    Swiss exhibitor Theilkas GmbH (Booth No: AWE 1-A05) will present pearls from Caribbean queen conches. Characterised by a unique flame effect, pink conch pearls are one of the world’s most precious pearl types.

    Shaun Gems International (Booth No: AWE 1-A16) from the United States will display a matched pair of natural sapphires of vivid blue colour, weighing a total of 27.76 carats and valued at more than HK$3 million.

    Jewellery Show runs from 28 Feb to 4 March

    The Jewellery Show, which opens on Thursday (28 Feb), will feature a wide array of finished jewellery and exquisite craftsmanship. A total of 38 renowned jewellery brands will converge at the Hall of Fame to showcase their collections. Returning brand names include Lao Feng Xiang from the mainland, Japan’s Kuwayama and Italy’s Giorgio Visconti, while new exhibitors include Hong Kong’s Asia Star, Japan’s Kawamura, Russia’s Kabarovsky and the UK’s JT Jewellery Theatre.

    The Hall of Extraordinary will display skillfully crafted, valuable and unique jewellery pieces from some 100 companies, including:

    Hong Kong’s Jadmily Jewelery (Booth No: CEC GH-B05) will feature a jade necklace valued at HK$64 million. The oval centre stone of the necklace is a jadeite cabochon extracted from a top-tier ancient mine in Myanmar. The warm, smooth touch of elegance is illuminated with dazzling diamonds. The centre stone weighs 51.48g.

    Foo Hang Jewellery of Hong Kong (Booth No: CEC GH-D16) will showcase a diamond jewellery set worth more than HK$13 million. The centrepiece of the set is a marquise shaped diamond of 10.04 carats valued at over HK$8 million. The rare marquise cut is testament to the superb craftsmanship that makes the diamond even more dazzling.

    One of the exhibits of Hong Kong company Belford Jewellery (Booth No: CEC CH-L01) is its “Lava Collection”. One of the jewellery pieces in this collection is an orange-red Mexican fire opal that is uniquely set against a number of coloured diamonds to imitate flowing lava. The piece is valued at HK$345,000.

    Another Hong Kong company, Famous Group Ltd (Booth No: CEC GH-G05), will display a sapphire diamond set valued at over HK$10 million. The sapphire stones, with a total weight of more than 180 carats, are adorned with 128 carats of diamonds to bring out the elegance.

    The IT Solutions for Jewellery zone that debuted last year will return to help buyers boost their competitiveness by tapping into the latest technologies for use in the designing, manufacturing, quality monitoring and selling of jewellery. The new Amber Jewellery zone is introduced to address the growing market demand, while other themed zones include Antique & Vintage Jewellery Galleria, Designer Galleria, Hall of Jade Jewellery, Treasures of Craftsmanship, Hall of Time, Wedding Bijoux and World of Glamour. In the Hall 3E entrance of the Jewellery Show, supported by Chow Tai Fook Jewellery Group, the “ARTRIUM” will showcase the company’s unique collection of precious jewellery.

    Networking activities to facilitate business exchange

    A host of activities and events, including jewellery parades, networking sessions, buyer/exhibitor forums and seminars, will be held during the shows to facilitate business exchange. One key event is the cocktail reception and Jewellery Gala Dinner held on the first day of the Jewellery Show (28 Feb). The theme for the gala dinner will be “Dionysus”, after the Greek god of wine, with a menu personally prepared by Edward Voon, Executive Chef of French restaurant LE PAN. The dinner will be attended by actresses Carat Cheung and Toby Chan. The award presentation ceremony for the biennial International Jewellery Design Excellence Award − often referred to as the “Oscars of the jewellery industry” − will be held during the cocktail reception, with the “Champion of the Champions” being announced.

    During the show period, the HKTDC will stage demonstrations of jewellery craftsmanship and themed seminars to update industry players on the latest market trends, production technologies and product styles. For example, experts from the Gemological Institute of America (GIA) will conduct a seminar on “Fancy-coloured Melee Diamonds and their Identification” (26 Feb). The HKTDC will also hold a jewellery industry forum on 1 March covering topics such as the forecasting of jewellery trends, how jewellery design software will revolutionise the design of jewellery products, and insights into the impact of 4K 3D printing technologies and mobile commerce, with a representative from Tencent explaining how artificial intelligence and big data can be used to increase sales. Other seminar topics include the latest developments in the internationalisation of the Fei Cui standard (2 March), observations on sapphires from Mogok, Myanmar (3 March), and gemology studies and market analysis of Myanmar rubies (3 March). Details can be found on the show websites.

    In addition, to identify design talents for the industry and demonstrate the high calibre of Hong Kong jewellery designers to international buyers, the HKTDC has joined hands with four local jewellery industry bodies to organise the 20th Hong Kong Jewellery Design Competition. The theme of the competition this year is “Be Connected, Be United”, attracting around 200 quality entries. The finalists’ designs will be on display in the Hall 1D lobby of the HKCEC during the show period.

    To make it convenient for buyers to visit both shows, a complimentary shuttle bus service will be provided by the HKTDC between AsiaWorld-Expo and downtown (including the HKCEC in Wan Chai). Please visit the show websites for details.

  • CaratLane: 10 years of transforming jewellery in India

    CaratLane: 10 years of transforming jewellery in India

    When Mithun Sacheti founded CaratLane 10 years ago, e-commerce was at its infancy in India and no one could have imagined that Indian consumers would be ready to buy jewellery online. CaratLane was founded with a mission to democratise jewellery – to make beautiful jewellery accessible and affordable and with designs that are modern and wearable. A refreshing and courageous objective at the time, especially since the avenues for an online business weren’t as wide open then as they are today.

    CaratLane hasn’t looked back since then. It has grown from being one of India’s first online jewellery brands to being one of India’s largest new age jewellery brands now with 50 stores across the country.

    On the special occasion of CaratLane’s 10th birthday, Mithun said “The world has indeed changed in the past ten years. And while e-commerce has now become widely accepted in India, it has taken steady and sustained focus to democratise jewellery-buying online. From a website for easy shopping to allowing women to explore jewellery through apps to discovering interactive mirrors and providing a no-barrier access to precious jewellery in stores, CaratLane has transformed jewellery-buying in India.”

    “Our strong online footprint is now complemented by our growing store presence. With 50 stores across the country, we are now perhaps the world’s first truly omni-channel jewellery brand. It wouldn’t have been possible without our extremely valuable and loyal customers and an extremely dedicated team who would stop at nothing,” he added.

    As a part of the celebrations, CaratLane has added limited edition jewellery to three of its bestselling collections – Butterfly, Aaranya and Gold Lace. It has also launched its biggest sale ever with flat 20 percent off on all diamond jewellery but that’s not all, there are many more exciting offers for CaratLane customers.

    CaratLane, has also launched an upbeat film to create buzz around its 10th birthday celebrations. The campaign rolled out nationally with a combination of TV, digital and CaratLane’s social media channels. The film is targeted towards creating FOMO (fear of missing out) on its celebrations, among its audience.

    Talking about the campaign Atul Sinha, Senior Vice President Marketing, CaratLane said, “We’ve come a long way since our inception and we wanted to celebrate this milestone with the people who made it all possible – Our customers. The ‘10th birthday’ campaign film beautifully captures our excitement as well as the cheerful emotion that we’re trying to build around the occasion through our biggest sale ever.”

  • Pandora appoints Alexander Lacik as chief executive officer

    Pandora appoints Alexander Lacik as chief executive officer

    The Board of Directors of Pandora has appointed Alexander Lacik as President and Chief Executive Officer. Mr. Lacik’s strong track-record as a consumer marketer and brand architect will help drive the execution of Programme now and assert Pandora’s position as the world’s largest jewellery brand. He will join Pandora as soon as possible.

    Alexander Lacik (54) brings international experience from growth and brand building in global consumer companies. He joins Pandora from the position as CEO of Britax Ltd., a world leader in child safety products. Prior to this, he was President of North America at RB (Reckitt Benckiser) from 2013-2017 and has held key management positions with the leading global consumer goods company since 2004. Previously, Lacik held positions in sales and marketing with Procter & Gamble from 1992 to 2004.

    At RB, Lacik contributed significantly to the company’s growth turnaround in a competitive global consumer business where brand distinction and brand equity are critical components. He successfully drove strategic brand positioning and above market growth in the group’s largest region with more than USD 3.5 billion in revenue and a full value chain. Lacik has lived and worked in five countries and managed businesses in regions across the world, covering manufacturing, product development, sales, marketing, and retail partnering.

    Peder Tuborgh, Chairman of the Board of Directors says: “I am delighted that we have secured Alexander Lacik as CEO of Pandora. Alexander is a strong match for our recently announced strategic direction and will be instrumental in executing Programme NOW. Alexander is a brilliant marketer and brand architect and has throughout his career shown himself as a great leader and a highly effective executor. His skills and experience will be key to revitalising the Pandora brand.”

    “I am honoured and excited to join Pandora. Pandora is an incredible company that has grown to be the world’s largest jewellery brand at unprecedented speed. I am encouraged by the current direction with a strong focus on brand reignition to restore growth. These are business aspects that I am particularly passionate about, and I look forward to joining and supporting the management team in the execution of Programme NOW”, says Alexander Lacik.

    Following the appointment, The Executive Management team of Pandora will consist of Alexander Lacik (CEO), Anders Boyer (CFO) and Jeremy Schwartz (COO). Until Lacik joins, the joint leadership of Anders Boyer and Jeremy Schwartz will continue unchanged.