Tag: Lazada

  • Lazada to intensify promotion, presence in major Indonesian

    Lazada to intensify promotion, presence in major Indonesian

    Entering its fourth year of operations, regional e-commerce giant Lazada Group is seeking to expand its customer base in more major Indonesian cities in a bid to win the online store competition in Southeast Asia’s biggest economy.

    Lazada Indonesia CEO Magnus Ekbom said Monday that the company would focus on intensifying its presence in major cities outside the Indonesian capital of Jakarta, including Yogyakarta, Medan in North Sumatra, Bandung in West Java and Surabaya in East Java, through road shows and other promotional efforts.

    “The road shows in these cities will connect us with our customers and understand unique regional factors,” Ekbom said.

    “We have also studied what products seem to be the most popular [in the cities] and the results have often been interesting.”

    Lazada Group is a privately owned e-commerce company founded in 2011 by Rocket Internet with the goal of building Southeast Asia’s version of Amazon.com.

    Lazada, which began operations in the Philippines in 2012, led Internet retailing in the country last year with a 20 percent market share as it met rising demand for gadgets and electronic appliances, from smartphones, tablets to home theater systems, at prices that were a “huge” discount, according to a Euromonitor International January 2016 report.

    Aside from the Philippines, it operates sites in Indonesia, Malaysia, Singapore, Thailand and Vietnam. Singapore’s Temasek Holdings Pte is one of its large shareholders.

    On March 12, on its anniversary date, the Singapore-based Lazada Group announced that its gross merchandise value (GMV) last year stood at US$1.3 billion across its six Southeast Asian countries of
    operation.

    Lazada runs its business as both an online retailer and marketplace for other online merchants.

    There are currently 11,000 merchants utilizing Lazada Indonesia.

    Since the platform’s Indonesian beginnings, it has grown from employing 200 workers in 2012 to more than 750 in 2016. Currently, 60 percent of transactions on Lazada are made through mobile phones, indicating the mobile-savvy nature of Indonesian customers.

    “Lazada sees up to a quarter of a billion activities daily, which involve customers browsing for items, customers buying items, or even just adding things to their wish list,” Lazada’s SVP head of data science John Berns said.

    “It’s a remarkable scene, because Indonesia currently has about 70 million internet users, and will probably reach 100 million by the end of the year,” he added.

    To celebrate its fourth anniversary, Lazada Indonesia will have a sale from March 15 to March 18, which is expected to attract around 15 million visitors.

    Ekbom said that the e-commerce platform would offer up to 540,000 special deals for all customers during the sale, at discount rates of up to 90 percent, around three times more than what Lazada offered during its birthday sale in 2015.

    Brands that will participate in the sale include those in the IT, sports, automotive ad beauty product segments, including L’Oréal, Infinix, Panasonic, Lenovo, Samsung, Nike, Sharp and many more.

    Indonesia’s e-commerce market is forecast to grow to $25 billion this year from only $8 billion in 2013, according to e-commerce provider Vela Asia.

    A number of e-commerce players, both online retailers and marketplaces, plan to develop their businesses. Lippo Group has launched shopping website mataharimall.com and plans to invest $500 million. Existing marketplaces such as Bukalapak and Tokopedia have also secured some new funding.

  • Philippines online grocery service launched

    Philippines online grocery service launched

    Jakarta-based HappyFresh is bringing its operations to the Philippine market by the second quarter of 2016.

    Manila is the online grocer’s fifth market in Asia, following  Indonesia, Malaysia, Thailand and Taiwan. Isabel ‘Pao’ Barientos, former chief operating officer of online marketplace theshop.ph, will lead the Manila office as MD. Barientos has also previously worked for deal sites Ensogo and the Lazada Group.

    The Philippines online grocery shopping app will target the growing urban workforce, especially working mothers, who are in need of personal shoppers to deliver goods amid the city’s notorious traffic congestion.

    “The Philippines is an exciting market because the population’s wealth is expanding and consumer spending growth will accelerate through to 2030,” said HappyFresh CEO and co-founder Markus Bihler in a statement.

    In Bangkok, HappyFresh competes with supermarket chain Tesco Lotus, which has been offering a delivery service for several years already. In Jakarta, the competitor is startup Back Garlic, a meal-kit delivery service sends pre-packaged, portioned and labeled groceries in a box.

    Bihler said the market for online grocery shopping in Asian countries could see double-digit growth in market turnover by 2020 to reach S$19 billion (US$13 billion) by 2020. He said the rise of a young, working-class population in urban areas is driving the market.

    Working mothers outnumber all other HappyFresh customers, with dairy products such as milk and eggs among the top purchases. They are followed by young professionals and expatriates who mainly buy tomatoes, spaghetti and chicken breast.

    Securing $12 million in funding as a start-up last year, led by Singapore’s Vertex Venture and Sinar Mas Digital Venture, HappyFresh partners with supermarket retailers, “particularly small and medium-sized enterprises that do not have the capacity or ability to invest in technology and reach out to new set of customers,” said Bihler.

  • Leading Philippines retail developer teams up with Lazada

    Leading Philippines retail developer teams up with Lazada

    Leading Philippines retail, banking and property developer SM Investments Corp has entered into a partnership with e-commerce giant Lazada. Through this alliance, it hopes to leverage Lazada’s popularity in the Philippines (6th most popular website) to push sales of its merchandise online.

    According to Teresita Sy-Coson, vice chairwoman of SM Investments Corp, it will initially carry light-to-carry non-food items through Lazada’s online store, then eventually offer bulkier items such as furniture and appliances.

    This venture will drastically boost SM Investments Corp’s existing e-commerce presence. In Dec 2014, its retail arm, SM Store, launched an e-commerce platform, selling a gamut of goods from apparel, bags and shoes to luggage and gift vouchers. At the end of February, SM Investment Corp sought to consolidate all its retail businesses including Watsons and Toy Kingdom under the SM Store banner.

    According to a report, its combined retail stores number 1,374 and netted a revenue of US$1.14 billion in 2015.

    With this consolidation and partnership with Lazada, it will  both drastically expand its online repository of merchandise, as well as extend its online reach.

    E-commerce in Philippines has been picking up steam over the recent years. According to a Statista report , e-commerce will bring in US$1.26 billion in 2016 and is expected to hit US$2.69 billion in 2020. The number of e-commerce users is also projected to reach 46.1 million.

    Lazada will play no doubt a key role in boosting Philippines e-commerce growth – last year, it captured 20 per cent of all online sales in the country. This, in part, was due to the filipinos appetite for consumer electronics, which bagged a whopping US$581.5 million of online sales in 2015.

    Lazada’s climb to e-commerce dominance in the Philippines was not without setbacks. Late last year, it was accused of carrying fake products.

  • Less than Half of Filipinos are Fully Satisfied with the Valentine’s Day Gifts they Receive

    Less than Half of Filipinos are Fully Satisfied with the Valentine’s Day Gifts they Receive

    In an online survey of over 300 respondents, only a third (36%) of Filipinos are really happy with their Valentine’s Day gifts. Less than half (46%) said that they were satisfied while 3% expressed absolute dissatisfaction.

    The survey, conducted by Lazada, explored the processes and reasons for the lack of contentment over Valentine’s Day gifts.

    Avoid Cliché’s but Never Forget the Essentials

    Almost one in four respondents (23%) expressed that chocolates and couple’s shirts are cliché, but the most cliché gifts are picture frames with over 40% of people agreeing they are passé.

    On the other hand, over 30% of respondents agree that flowers are a must have, beating out chocolates (19%), stuffed toys (9.6%). Surprisingly, more and more people (15%) see gadgets as an essential gift for the month of romance.

    image002

    Ask and You Shall Receive

    It seems surprise gifts are falling out of fashion as an overwhelming 86% of respondents prefer to express to their partners what they want. This transparency between couples extends to finding deals. 65% of respondents said they don’t mind sharing that they got their gifts on sale. The implicit learning is that if you get your partner the gift they want, it doesn’t matter if you got it on discount.

    Digital Love
    The survey also explored love in the digital space. Overtly expressing affection over social media or “Online PDA” seems acceptable with 52% of respondents saying they practice social media PDA themselves. 

    However, when it comes to meeting love interests online, half of the respondents had hesitations with online dating. 51% agreed with the statement:  “Online shopping never hurt anyone, people do.” Talk about #hugot.

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    Love to Shop and Shop to Love

    As our Valentine’s Day gifting habits evolve and improve, it is important for Filipinos to discover more convenient and cost effective ways to find the perfect gift. That’s why Lazada’s Valentine’s Day promo makes it the perfect place to get the gifts your partner wants in ways you can easily afford.

  • Lazada sees opportunities in upcountry expansion

    Lazada sees opportunities in upcountry expansion

    Lazada, Southeast Asia’s largest online shopping website, is pushing its business development in Thailand in a drive to capitalise on the lucrative and rapidly growing e-commerce market.

    The company has set up two subsidiaries: Lazada Express, the logistics arm; and helloPay, the mobile payment arm.

    Having logistics and mobile payment services will help Lazada facilitate its customers and boost sales.

    In June, Lazada relocated its local representative office to a new facility to support its existing 800 employees here. The company has 6,000 employees located in Southeast Asia.

    “Thailand and Indonesia are the two largest e-commerce markets in terms of sales for Lazada in Southeast Asia,” said Alessandro Piscini, chief executive of Lazada Thailand.

    Lazada has an online footprint in six countries in the region.

    However, Mr Piscini said Thailand’s online retail industry remains tiny, accounting for less than 1% of the total retail market, compared with 10% each in China, Japan, South Korea and France.

    “We believe Thailand will soon grow at the same pace as other developed markets, helped by an expected surge in mobile data users because of the arrival of 4G commercial service nationwide,” he said.

    Lazada sees a strong opportunity for online shopping upcountry because the number of retail stores there remains small, Mr Piscini said.

    As of Nov 30, Lazada’s sales from the provinces accounted for 60% of its annual gross merchandise value (GMV), worth 10 billion baht.

    “Thailand’s sales represented 25% of Lazada’s total sales in Southeast Asia,” he said.

    Lazada recorded GMV of US$1.1 billion from the six Southeast Asian countries, with a combined 8 million buyers.

    Lazada Thailand provides more than 2 million product items from 7,000 online merchants on its website. The top three best-selling categories are health, beauty, and home and living.

    Mr Piscini said Lazada had expanded its warehouse operation by 60% to support the business growth.

    Lazada and a group of partners announced the Online Festival yesterday, to be held from Dec 10-12. The company will offer discounts of up to 90% across 14 product categories.

  • A Short Overview of Malaysian Shopping Trends

    A Short Overview of Malaysian Shopping Trends

    #1 Majority of our customers are residing outside of Kuala Lumpur

    – There is an evident shift of customers shopping on Lazada with 81% of them residing outside of Kuala Lumpur

    –  Reasons behind this shift include 

        a) Affordability of products – Consumers from various backgrounds are able to purchase products from a wide price-range ( mid to low-tier)

        b) Convenience  – Consumer located outside of KL are able to purchase high- quality bulky products delivered to their location of choice            without having the need to locate these products at the shopping mall and sourcing for delivery trucks

       c) Accessibility – Consumers outside of KL now have access to purchase a variety of top brands online which were previously unavailable 

          at their area. This ensures that they are kept abreast on the best deals and promotions despite their geographical location.

    #2 Category shift in 2015

    – Previously our top selling categories were electronics, home appliances and toys kids and babies. However, there has been a surge in        

      demand in other categories ranging from sports and outdoor, fashion and groceries

    #3 From tech geek to family shoppers

    – Online shopping is commonly associated with the Gen Ys as they are presumed to be tech- savvy and are more comfortable shopping 

      online compared to the older generations. There has been a change in trend whereby majority of the online shoppers now are aged 30   years and above and are sourcing for a wide range of household related products ( home appliances, baby products etc)

    #4 Mobile-First: Anywhere, Anytime, Always – On

    –  Malaysia is transforming into a digital nation with high mobile penetration across the country. Hence, it comes to no surprise that majority of Malaysians are hooked to their mobile devices to obtain further information on a particular product/ source for the best online deals via mobile platforms.

    #5 Customers are moving away from deal hunter to brand savvy shoppers

    –  Consumers are no longer exclusively shopping online only during sales or are constantly on a lookout for special deals or promotions before purchasing a product. Instead, consumers now have high-brand loyalty whereby they source products from their favourite brands across categories when shopping online.

    Lazada_Infographic-06_age range

    LZD Trends v1

  • Filipinos Purchased Over 120,000 Items from Lazada on November 11

    Filipinos Purchased Over 120,000 Items from Lazada on November 11

    November 11 has become the largest online shopping day in the world. For Lazada Philippines (www.lazada.com.ph), the country’s leading one-stop shopping and selling destination, 11/11 marked the start of its highly anticipated Online Revolution Sale and the beginning of the Christmas shopping season.

    Lazada sent online shoppers into a frenzy starting midnight of November 11 with customers purchasing 120,000 items across different product categories. Over 5,000 units of smartphones were sold on that day alone. Discounted and exclusive cellphone models from top brands such as Alcatel, Lenovo, ASUS and Cherry Mobile were the day’s bestsellers. Lazada also sold over 4,500 packs of disposable diapers, a clear indication that Filipino parents are embracing the convenience of online shopping. Hundreds of early Christmas shoppers were able to snap up this season’s hottest toy, the hoverboard or 2-wheeled scooter for as low as P7,999.

    As projected, Lazada exceeded its online sales records with a 6x increase in sales over its October average – the best uptake among all the countries in Southeast Asia where Lazada operates. The site registered 2.4 million visits and orders came from all over the country. 70% of total orders came from areas outside of the National Capital Region.  

    This year’s Online Revolution Sale broke new ground for Lazada as 60% of its orders came from shoppers using mobile devices. The Lazada mobile app was downloaded over 3x more on November 11 compared its average downloads during October. The app was ranked as the overall #1 app on the Apple App Store, ahead of Facebook, Instagram and YouTube.  It continues to be the number one shopping app on both App Store and Google Play Store.

    The big sale on Lazada continues and will culminate in a Grand Christmas Sale on Dec. 10 – 12. On top of deals and discounts, Lazada is also raffling off Cebu Pacific airline tickets to international destinations weekly and a brand new Hyundai Eon in the grand draw. 

     

  • Lazada launches online Christmas sale

    Lazada launches online Christmas sale

    The country’s biggest online retail firm, Lazada Philippines, has announced the launch of its month-long Christmas sale, bubbed as Lazada Online Revolution, from November 11 to December 12, slashing prices of over 200,000 goods  across 13 product categories up to 95 percent.

    November 11 or 11/11 is known in China as “Singles’ Day” celebrating bachelors and bachelorettes and e-commerce retailers have turned it into the world’s biggest online shopping event.

    Last year, they sold over $9 billion worth of products on “Singles’ Day”.

    Lazada introduced the 11/11 holiday in the country to mark the start of the Christmas shopping season and has hauled record sales since then.

    For 2015, Lazada Philippines expects to break new records, with over two million visitors to its website and mobile app on the date.

    Big brands and merchants in electronics, fashion, kids and toys as well as home goods are joining the sale.

    Online merchants will also come up exclusive items on flash sales and P99 deals on November 11.

    Participating brands include ASUS, Lenovo, Alcatel, Cherry Mobile, Bosch, Belo, Huggies, Mamy Poko, Timex and Giordano watches.

    As an early treat for Lazada shoppers, the retail firm will sell special items for P11 each.  Lazada bestsellers, such as Sandisk 8GB flash drives, 5600 mAH Powerbank and 4-layer shoe racks could be purchased for P11 starting today until 11/11/

    The P11 deals will be announced everyday at 11:11 a.m. on one of Lazada’s social media channels (Twitter: lazadaph, Facebook: lazadaph, Instagram: lazadaph).

    “We’ve been working hard with our merchants and suppliers to bring these deals to our customers,” according to Lazada Philippines CEO Inanc Balci. “We  believe that online shopping will provide a lot of convenience to shoppers especially during the holiday season.”

    “By shopping online, they can avoid heavy traffic, long lines and crowded areas,” he pointed out.

  • Lazada’s Marketplace offers merchants a wide one-stop retail gateway

    Lazada’s Marketplace offers merchants a wide one-stop retail gateway

    Lazada Marketplace in the region accounted for 80 per cent of the company’s Gross Merchandise Value (GMV) or overall sales as at the end of August 2015.

    Alessandro Piscini, CEO of Lazada Thailand, said Lazada Marketplace was the engine of the company’s growth, attracting local merchants who were reaping the rewards of partnering with Lazada.

    “We can fulfil all customer shopping needs effortlessly on their behalf, and added to our committed investments in logistics, tech development and payment solutions, no other eCommerce player can offer a similar one-stop retail gateway to Thai merchants,” said Piscini.

    As e-commerce continues to grow in Thailand, Lazada marketplace offers opportunities for both new and experienced sellers to reach new markets, benefit from Lazada’s support in advertising their goods and monitor critical data on how their store is performing. With more than 4.5 million daily visits to its sites and close to 100 per cent geographical distribution coverage, Lazada has become the clear choice for sellers throughout Southeast Asia, said Piscini.

    Since opening to local merchants, over 7,000 Thai businesses have chosen to sell their goods at Lazada Marketplace, supplementing products from established brand names such as Tesco Lotus, L’Oreal and Philips.

    Sellers are well-supported by Lazada’s end-to-end model that takes care of their needs from order to delivery, and they also benefit from having direct access to Lazada’s established customer base, infrastructure and analytics.

    The Seller Centre, for example, provides a one-stop online platform to manage inventory, pricing, promotions and orders, with a recently released Seller Centre Android app adding enhanced search, notifications of new orders and sales performance, helping marketplace sellers manage their business on-the-go.

    Small and medium business can also tap into Lazada University to equip themselves with marketing tools in order to increase their visibility online and maximise profits.

  • E-commerce startups: a wild card for the industrial market?

    E-commerce startups: a wild card for the industrial market?

    THE bulls and bears of Singapore’s industrial property market often reflect the pace of economic growth and the composition of the manufacturing sector. Since its post-independence days, the manufacturing sector in Singapore has evolved to be a key contributor to gross domestic product (GDP) at approximately 20 per cent with strong support stemming from the chemicals, electronics and precision engineering clusters in 2014.

    In recent times, however, the Republic’s manufacturing activities have slowed down due to the external and internal headwinds which this export-reliant nation is highly susceptible to.

    The government has long recognised the need to boost the island’s overall productivity and export competitiveness in the region to maintain economic growth. To this end, Singapore’s manufacturing sector has been undergoing economic restructuring to shift the value-chain upwards to focus on higher value-added industries. More emphasis is placed on higher automation and less labour-intensive manufacturing activities as firms grapple with rising labour costs and lean manpower.

    Post-Global Financial Crisis, the rapid recovery in GDP in 2010 was accompanied by a spike in manufacturing output. As one of the underlying demand drivers for industrial space, the increase in manufacturing activities propelled the demand for industrial space, as indicated by the positive net absorption islandwide. On the back of limited net supply, this translated to occupancy rates hovering above the range of 93 per cent until 2011.

    Subsequently, demand for space began to soften from 2012. The softening is primarily attributed to three key factors – the hike in labour costs, rising competition from neighbouring countries that offer an alternative cheaper manufacturing base and weakening external demand from Asian economies, especially China. Cost containment became a top priority, which led to existing demand being mainly driven by renewals and consolidations.

    On the back of rental and capital value escalations in 2011, the government introduced a slew of industrial property measures such as tighter occupation requirements for industrial space, seller’s stamp duty, shortened land tenures, and ramped up supply through the Industrial Government Land Sales (IGLS) Programme to cool the market. This eventually resulted in a surge of supply which far surpassed demand from 2013 onwards.

    Furthermore, a strong supply of industrial space is expected to be completed in 2015 and 2016. In the face of decelerating economic growth and contracting industrial output, it is likely that demand for industrial space will remain subdued in the near term, as the surge in supply corresponds to twice the amount of the 10-year average demand of 10.42 million square feet (see chart).

    Given this supply overhang situation and less favourable economic conditions, it is imperative to explore other complementary uses for industrial space while adhering to existing JTC Corporation and Urban Redevelopment Authority (URA) guidelines.

    ANCILLARY USE

    Under URA guidelines, industrial properties are segregated for use by a 60 per cent-40 per cent quantum, where 60 per cent is predominantly used for core industrial activities and 40 per cent for ancillary uses. To obtain Written Permission for the 40 per cent ancillary use such as industrial canteens, showrooms and selected commercial uses, occupiers have to comply with the following requirements:

    • Capping industrial canteens at 5 per cent of total proposed gross floor area (GFA) or 700 square metres, whichever is lower.
    • Showrooms are only allowed to display products which are typically not transacted over the counter and are predominately delivered and installed off-site.
    • Selected commercial uses include clinics, banking hall/ATMs, minimarts and fitness centres and are capped at 10 per cent of total proposed GFA per development or 200 sq metres, whichever is lower, on the first storey of the building only.

    As long as the proposed ancillary uses conform to the above guidelines, it provides landlords with the flexibility to revamp the use of existing industrial space and widen the pool of potential occupiers.

    In the past, industrial spaces were primarily used for core industrial activities namely, manufacturing and warehousing. However in 2004, the Economic Development Board (EDB) introduced the Warehouse Retail Scheme – an initiative which ended in 2007 – which led to megastores such as Ikea, Giant, Courts and Big Box operating in industrial locations.

    Notwithstanding the short-lived three-year tenure of this initiative, in 2015, Gain City and NTUC FairPrice incorporated retail components into their industrial developments under the 40 per cent ancillary use.

    While adhering to the 60 per cent allocation for warehousing, Gain City’s Sungei Kadut development, for instance, sets aside 20 per cent for retail, and incorporates other uses such as offices, café, sky terraces, a children’s play area and a diesel pump area. Consolidation of uses into one location enables industrialists to enjoy cost-saving benefits, which have been passed on to consumers. Gain City, in fact, reported 20 per cent in cost savings with its consolidation exercise.

    Through a similar re-adaptation of industrial spaces, it is plausible to extend the same cost-saving benefits to entrepreneurs. For one, e-retailers could potentially benefit from a re-think on warehouse space usage. By designating 60 per cent to store e-retailers’ inventories in self-storage, the remaining 40 per cent can be further proportioned to develop an all-encompassing pro-business environment with courier services, serviced offices, Wi-Fi-equipped cafés and showrooms.

    A development that has adopted a similar concept is the Entrepreneur Business Centre, a self-storage and serviced office facility with ancillary uses, namely baby-care retail and delicatessen.

    The purpose of incorporating Wi-Fi-equipped cafes and showrooms in industrial developments is to transform industrial estates into a one- stop e-commerce hub for startups.

    Firstly, business operations and logistics are supported through having 24/7 wireless access, storing inventories in self-storage and having shared in-built courier services. Secondly, it attracts clientele as displaying products in showrooms creates an experiential retailing concept for consumers to touch and feel e-retailers’ products prior to purchasing them online.

    One retailer that offers this omni- channel retailing experience through the online-to-offline (O-2-O) concept is Decathlon, a sporting goods firm which only had an online presence in Singapore. The introduction of the Decathlon eXperience showroom has encouraged customers to have more hands-on interaction with the products before proceeding to purchase them online. Undeniably, this creates a cost-friendly working environment as it promotes the growth of e-commerce by compressing e-retailers’ risks through reduction of overhead costs and lock-in periods.

    GATEWAY FOR E-COMMERCE

    There is strong support for Singapore to grow as an entrepreneurial hub. Firstly, more industrial spaces are being slated for entrepreneurial activities such as at JTC Launchpad @ one-north, and secondly, there is rising investment interest in Singapore’s startups, especially in the e-commerce sector.

    According to Techlist, 80 per cent of venture funds raised by Internet companies are being invested in Singapore where the beneficiaries are predominantly e-commerce players such as Lazada, Zalora and Reebonz.

    This is not surprising as Singapore is ranked 14th on the 2015 Global Retail E-commerce Index, indicating the strong fundamentals which have established Singapore as the gateway for e-commerce.

    According to Euromonitor International’s June 2015 study on retailing in Singapore, Internet retail sales grew 12.5 per cent year-on-year to S$1.08 billion, while mobile Internet retail sales expanded even more significantly by 53.9 per cent to S$280.9 million.

    All these indicate that Singapore’s e-commerce sector is poised to expand further, which could potentially be the next underlying demand driver for the industrial market.

    Leveraging on the aforementioned opportunities, the pool of end-users for industrial space may be extended further to include e-commerce startups. Previously, this group of users was hindered by barriers of entry such as high occupancy costs and inability to occupy the minimum GFA requirement in industrial developments. However, by consolidating uses and re-adapting the 40 per cent ancillary use, this creates a win-win situation for landlords, consumers and entrepreneurs.

    In addition to injecting fresh demand for a muted industrial market, it creates a viable operating business environment for startups, thus promoting the development of the e-commerce scene.

    Instead of depending on external trade and manufacturing to propel demand for the industrial market, widening the list of potential occupiers to startups may potentially inject life into industrial estates. That may be the solution to cost containment which businesses are seeking.

  • Philippines eyed as next largest market for e-commerce firm Lazada

    Philippines eyed as next largest market for e-commerce firm Lazada

    Lazada Group, an online commerce company founded by the world’s largest Internet incubator, is eyeing to keep a double-digit growth trend for its sales and customer-based in the Philippines, which is well-positioned to become the company’s largest market.

    Part of Rocket Internet, Lazada’s e-commerce websites are present in six countries including the Philippines, Indonesia, Malaysia, Thailand, Vietnam, and Singapore.

    Lazada Philippines Chief Executive Officer Inanc Balci said in an interview with Business Bulletin that the group is eyeing to make the Philippines its largest market out of the six countries it is present in.

    “I want to make it [the Philippines] the first,” Balci said.As of now, Balci said Lazada Group’s largest market is Indonesia, while the Philippines only stand at second.

    “The e-commerce is growing in the Philippines. We have the 80 percent market share in the general retail e-commerce in the Philippines. [Here] we intend to be the market leader. I would like to grow faster. Sales is growing,” he added.

    In September alone, Balci said the company had recorded 37.7 million visits, significant number of which had actually booked their orders. “This significantly increased over the years,” he further said.

    Next month, Lazada Philippines will launch its three-year-old annual online shopping event that highlights big discounts on 200 major brands, which includes Canon, Nikon, Nescafe, Epson, Microsoft, Asus, Acer, Lenova, Milo, Pampers, Chuckie, Nestle, Unilever, among others.

    As of now, 1 million brands are being sold through Lazada and this should increase before the end of the year.

    “From 100,000 in 2012, we now have 1 million brands. That’s going to increase by several times moving forward. We proactively approach the brands,” he further said.

    From November 11 until December 12, online shoppers can avail of as much as 95-percent discount from their favorite brands in Lazada through Online Revolution.

    With its increased share in mobile app users, it is expected that this year will definitely break last year’s record in terms of online traffic for Lazada in the Philippines.

  • Lazada promises ‘biggest ever’ online sale

    Lazada promises ‘biggest ever’ online sale

    eCommerce giant Lazada plans a month-long mega sale in six Southeast Asian countries under its now annual promotion ‘Online Revolution’.

    Lazada, part of Germany’s Rocket Internet group, says more than 10 million products will be offered to 550 million consumers in six countries, in partnership with a raft of international and local brands.

    The Online Revolution will launch in full scale in Singapore, Indonesia, Malaysia, the Philippines,Thailand and Vietnam on November 11 and culminate in a three-day finale ending on December 12.

    Brands and merchants in Southeast Asia and other international markets such as China, Hong Kong, the US and the UK will join the sale to offer goods across 13 categories. These categories include new additions such as groceries, liquor and automotive in some markets as well as current favorites such as electronics, home & living, health & beauty, fashion, kids & toys, and travel. Brands that have signed up include Microsoft, Xiaomi, Philips, Tefal, Pierre Balmain, Desigual, Spektre Sunglasses, Date Sneakers and Gas Jeans.

    “We are going to bring the most exciting selling month of 2015 to Southeast Asia. With flash sales, best deals, exclusive promotions and app-only incentives, Online Revolution will give plenty of reasons for consumers to tune in and stay engaged,” said Maximilian Bittner, CEO of Lazada Group.

    “It is a unique opportunity for brands and merchants to reach a large audience and accelerate their growth. We are thrilled to have the strong endorsement from thousands of partners – from sellers and service partners, to banks, and telecoms companies. And, we welcome more to join us in spreading the benefits of online shopping to consumers through Online Revolution,”  said Bittner.

    During the month-long Online Revolution campaign, Lazada will feature weekly product category highlights, a curated brands’ showcase and exclusive promotions with partner banks, on top of daily deals. Beyond online, it will run a TV advertising campaign to keep the Online Revolution branding on top of consumers’ minds.

    To help sellers maximise revenue, Lazada says it has been introducing new and improved services. Its ‘Fulfillment by Lazada’ (FBL) is a network of fulfillment centers, hubs, delivery fleet and service specialists that takes care of the fulfillment of a customer’s order through to delivery, efficiently. This lowers cost for the sellers and allows them to focus on marketing and boosting their business. Lazada, recently, also rolled out a Seller Center Android app. The app comes with enhanced search, notifications and language support, on top of all the Seller Center features to help marketplace sellers manage their business on-the-go.

    Small and medium business owners will also receive support through training, such as in stock planning and packaging capacity, to prepare them for a smooth operation with the expected spike in orders. Last year, sales from Lazada’s Online Revolution on December 12 alone hit more than 10 times that of a normal day.

  • SE Asian consumers switch to ecommerce

    SE Asian consumers switch to ecommerce

    International information technology players have been piling in.

    Japanese telecoms group Softbank has made a string of acquisitions across Asia. It invested $250m in the region’s ride-hailing app GrabTaxi at the end of last year. In Indonesia, it invested $100m in online marketplace Tokopedia and mobile device retailer Trikomsel.

    Singaporean blue-chip companies such as Singapore Press Holdings and MediaCorp, the latter controlled by Temasek Holdings, Singapore’s government-controlled investment company, have also been involved in a raft of deals.

    This month, Temasek said it would partner with United Overseas Bank to set up a venture and debt financing fund of nearly $500m to help finance the growth of ecommerce and other technology and healthcare initiatives around the region.

    Online sales account for only 1 to 2 per cent of total retail sales in many southeast Asian countries, providing ample scope for the kind of breakneck growth that online trade has enjoyed in China — where ecommerce now accounts for 11 per cent of total retail sales, up from 2.5 per cent just five years ago, according to estimates by FT Confidential Research, a Financial Times research service.

    But ecommerce operations in Southeast Asia are often hindered by factors such as high logistics costs and the limitations of online payment systems. In Indonesia, more than 95 per cent of ecommerce transactions are settled in cash on delivery, and more than 90 per cent of visits to ecommerce sites do not result in sales.

    Nevertheless, online retailers Lazada and Zalora, both owned by German tech investor Rocket Internet, have built up robust online sales across the region. They have tackled logistical constraints by investing heavily in their own in-house logistics and supply chain providers.

    Chinese ecommerce giant Alibaba, meanwhile, is expanding its international ecommerce site AliExpress across the Asean region. It recently acquired a 14.5 per cent stake in Singapore Post, which last year announced plans to spend $145m on a regional ecommerce logistics hub. Its rivals in the logistics sector include Singapore-based aCommerce, which is backed by Japan’s NTT Docomo.

    A number of pan-Asean online payment systems are in the process of being established, meanwhile, such as 2C2p and Coda Payments.

    As ecommerce expands, consolidation is set to follow. Many domestic start-ups have focused excessively on building initial sales volume at the expense of profitability. At some point soon, a shake-out appears inevitable.

  • Globe Telecom partners with Lazada for mWallet service

    Globe Telecom partners with Lazada for mWallet service

    Globe Telecom recently partnered with online retailer and marketplace Lazada to bring its GCASH mobile wallet to the e-commerce space in Southeast Asia.

    Under the agreement signed by Globe Telecom President and CEO Ernest Cu and Lazada Founder and CEO Maximilian Bittner in Seoul, Korea, GCASH will be used as a mode of payment in Lazada’s eCommerce website through an open integrated mWallet platform.

    “By increasing transactions through mWallet, we will expand the online ecosystem of Globe and provide our customers with a full digital lifestyle experience,” said Cu. GCASH is a product of Globe Telecom’s wholly-owned subsidiary G-Xchange, Inc. (GXI) and is among the pioneers of telco-led mWallet.

    GXI’s partners today include government agencies, utility companies, cooperatives, insurance companies, remittance companies, universities, banks, and commercial establishments which accept GCASH as a means of payment for products and services via mobile phone or the Internet.

    Through mWallet, Globe customers no longer need to own a credit card or even have a bank account to shop online. Instead, they can turn their mobile phone into a virtual wallet to shop at the speed of a text message.

    Lazada has over 15,000 merchants in Southeast Asia, and 1.4 million active customers. In the Philippines, mobile traffic constitutes more than 50 percent of its daily traffic. According to Inanc Balci, CEO of Lazada Philippines, the Lazada Mobile App downloads have grown 18 percent month-on-month since its launch in early 2014.

  • Lazada brings new growth opportunity to crossborder sellers

    Lazada brings new growth opportunity to crossborder sellers

    Southeast Asia’s leading ecommerce player Lazada is offering Hong Kong and China-based brands and merchants the opportunity to expand their businesses to the fast-growing region. Launched in the first quarter of 2012, Lazada Group operates Lazada, the leading online shopping and selling destination for assorted merchandise in Southeast Asia, with presence in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam. Its operations also extend to Hong Kong, which functions as a sourcing hub.

    The online shopping mall features an extensive product offering in categories ranging from consumer electronics to household goods, toys, fashion and sports equipment.

    Being active for three years, Lazada has rapidly grown to a reported USD1 billion of annualized gross merchandise value (GMV) in March 2015. Its shopping sites and mobile applications welcome over 4 million visits daily and 55 million unique visitors monthly.

    “We see tremendous potential in Southeast Asia as consumers continue to embrace online shopping largely facilitated by the rise of internet and increasing mobile penetration. As the leading ecommerce player, we offer brands and merchants in Hong Kong and China with the only single retail gateway to enter Southeast Asia,” Aimone Ripa di Meana, CEO Crossborder, Lazada Hong Kong said in a media briefing on Thursday.

    The AT Kearney report Lifting the Barriers to eCommerce in ASEAN published on February 2015 showed that ecommerce represents around 1 percent of total retail sales in Southeast Asia compared to 7.2 percent in China, highlighting the massive potential and room for growth in the coming years.

    Ever since its launch, Lazada Group has grown rapidly to include approximately 4,000 employees across Southeast Asia. The company has the largest Facebook following in Southeast Asia with over 12 million fans.

    The online retailer is pioneering ecommerce in the region by providing customers with an effortless shopping experience with multiple payment methods including cash-on-delivery, extensive customer care and free returns. Lazada provides brands and merchants with simple and direct access to approximately 550 million consumers in six countries through one retail channel. The e-commerce giant offers sellers a one-stop solution to Southeast Asia through its fully integrated online platform where they can manage product assortment, pricing, promotions and orders.

    “Prior to Lazada, there has never been a one-stop retail solution addressing local requirements across six diverse countries,” said Meana. “The opportunity for sellers in Hong Kong and China to capture the growth and build their future in Southeast Asia is now.”