Retail News CRM

Tag: Logistics

  • Autonomous Agents Set to Revolutionise Retail Transportation Management

    Autonomous Agents Set to Revolutionise Retail Transportation Management

     

    Manhattan Associates Inc., the global leader in supply chain commerce, today announced the findings of its latest collaboration with international research firm Vanson Bourne. The global research surveyed 1,450 senior decision-makers* from organisations in retail, wholesale, consumer goods, grocery and food & beverage sectors.

    “Transportation is the backbone of supply chains, essential to ensuring goods are delivered on time to meet customer expectations,” commented Bryant Smith, director, Transportation Management Systems (TMS) at Manhattan Associates. “Yet, managing transportation is becoming increasingly complex, pressured by demands on shorter fulfilment times, capacity and cost efficiencies, tighter sustainability regulations, and the growing necessity for access to end-to-end visibility across all operations,” Smith added.

    Fragmented systems: operational visibility and efficiency still challenging

    The true value of visibility extends beyond simply accessing operational data: it lies in the ability to address issues highlighted by this information and action operational improvements more quickly and efficiently. Beyond disruptions however, 60% of organisations say that enhancing visibility leads to greater customer satisfaction, through more accurate and timely updates, while 50% cite reductions in transportation costs as a key benefit of increased operational visibility.

    The AI revolution: excitement but readiness challenges

    61% of organisations anticipate fully autonomous Agentic AI, capable of acting independently to achieve specific goals within the next five years, however, only 37% have deeply integrated AI and machine learning in their TMS today.

    While many might view five years in the AI space like an eon, the gap between future expectations and current usage is noteworthy given adoption is rarely straightforward: although almost half (48%) said that they already feel very prepared for autonomous agents by 2030, practically every organisation (99%) reported facing, or expecting to face, hurdles, with concerns including skill shortages (49%), integration difficulties (44%) and data quality and availability issues (44%).

    With many organisations seemingly well-placed to take advantage of the cost, efficiency and scalability gains afforded by autonomous agents, those organisations on the other side need to rethink their AI strategies otherwise they risk losing significant (and possibly irretrievable) market share to rivals.

    Sustainability compliance: a priority and significant pain point

    The push for more sustainable transportation is widespread. 69% of organisations say sustainability is either a global mandate or an area of significant pressure, with 62% already implementing Corporate Sustainability Reporting Directive reporting. Navigating complex and shifting compliance requirements remains a global challenge, with sustainability compliance most frequently cited as a constraint expected to impact organisational performance over the next five years. A modern TMS can help to deliver the data visibility and functionality needed to measure progress and demonstrate compliance, vital to ensuring sustainability remains at the forefront of organisational thinking.

    Smith summarised: “Modern transportation management demands organisations balance a range of competing priorities, and the research clearly illustrates many organisations are still unprepared to meet the challenges of evolving sustainability mandates, expectations around AI and the need for more visible, actionable data insights. Looking ahead to 2030, these demands will intensify, increasing the pressure on organisations to operate transportation operations in smarter more intuitive ways.

    “87% of respondents anticipate that challenges in areas such as operational visibility, AI adoption and sustainability compliance will intensify, leaving their current Transportation Management Systems struggling to keep pace. Failure to act now will expose organisations to rising costs, questions over long-term efficacy, and the risk of falling short of customer promises,” Smith concluded.

  • JD Super Boosts Blueberry Offerings Through Exciting New Partnership with Camposol

    JD Super Boosts Blueberry Offerings Through Exciting New Partnership with Camposol

    JD Super has partnered with Camposol, a leading fruit exporter from Peru, to kick off the 2025 Peruvian blueberry season, marked by the arrival of the first shipment in Shanghai on July 4. This direct collaboration means JD Super can now source premium blueberries directly from northern Peru’s lush orchards, resulting in lower costs and a fresher product for consumers in China.

    This season, JD Super aims to import over 1,000 tons of blueberries, targeting a robust 10% share of the total 72,000 tons expected to arrive in the country—a notable leap from last year’s figures. The initial shipment features the prized Madeira variety, meticulously graded to ensure it meets the highest standards of size and quality, promising a delectable taste experience for buyers.

    Strict quality control measures are in place, with Camposol experts monitoring the fruit from its origin and JD Super committing to rigorous ongoing checks. The blueberries travel via a carefully sanitized cold chain—a logistical effort that features refrigerated transport courtesy of JD Logistics, ensuring the fruit maintains its freshness during its journey to over 300 cities across China.

    Since venturing into the imported blueberry market in 2018, JD Super’s direct sourcing model has driven a surge in the popularity and affordability of Peruvian blueberries in China. This rapidly-growing market reflects a remarkable transformation in Peru’s agriculture, where blueberry production has skyrocketed from just 80 hectares in 2012 to an impressive 20,500 hectares today. Who knew blueberries could tell such a remarkable tale of agricultural evolution?

    Questions & Answers

    What new partnership is JD Super launching this season?
    JD Super has partnered with Camposol, a fruit exporter from Peru, to kick off the 2025 Peruvian blueberry season with the arrival of fresh shipments in China.

    How much blueberries does JD Super plan to import this season?
    JD Super aims to import over 1,000 tons of blueberries this season, targeting 10% of the total 72,000 tons expected from Peru.

    What has driven the increase in blueberry production in Peru?
    The rapid growth in Peru’s blueberry production, which expanded from 80 hectares in 2012 to over 20,500 hectares today, can be attributed to increased demand and the efficiency of direct sourcing partnerships like the one with JD Super.

  •  6 Ways Pallet Jacks Help Retailers Increase Their Stocking Efficiency

     6 Ways Pallet Jacks Help Retailers Increase Their Stocking Efficiency

    Retailers today are under more pressure than ever to operate with speed, accuracy, and efficiency, especially when it comes to stocking. With growing customer expectations and the rapid rise of e-commerce, businesses must move goods quickly and keep shelves replenished to remain competitive.

    In Singapore, for instance, the e-commerce and logistics sector made up 44% of occupied warehouse space in 2019—an indication of how significantly demand has increased for faster, more efficient inventory movement and fulfilment.

    One simple yet powerful tool that can make a big difference in this area is the pallet jack. This practical piece of equipment helps staff move heavy goods quickly, safely, and with minimal effort. Easy to use and low-maintenance, a pallet jack can greatly improve how stock is handled and organised. Let’s take a closer look at how pallet jacks can boost the stocking efficiency of retailers, helping them keep their restocking efforts efficient and consistent:

    1) Fast Movement of Bulk Items

    Pallet jacks allow staff to move large quantities of stock at once, significantly reducing the time needed to restock shelves or reorganise storage areas. Instead of handling items individually or relying on smaller trolleys, staff can transport entire pallets or heavy containers in a single trip. This is especially useful for fast-moving consumer goods or promotional stock that requires frequent replenishment.

    This added speed directly contributes to stocking efficiency by minimising downtime between deliveries and shelf availability. During peak hours or tight overnight restocking windows, the ability to move products in bulk helps ensure that shelves stay stocked and customer demand is met without delay. It also frees up staff for other operational tasks, boosting overall productivity.

    2) Minimised Physical Strain on Staff

    Heavy lifting and repetitive manual handling can take a toll on retail workers, leading to fatigue, a slower work pace, and even injuries. Pallet jacks help reduce this strain by enabling staff to move heavy loads with minimal physical effort.

    Because the pallet jacks better protect staff from overexertion, retailers are also able to lower the risk of sick days and injury-related downtime. This contributes to a more consistent workforce and ensures that restocking tasks can be carried out smoothly, without unnecessary interruptions. A healthier, more energised team is also better equipped to maintain a steady pace, particularly during demanding overnight shifts or busy sales periods.

    3) Easy Manoeuvrability in Tight Retail Spaces

    Retail environments often feature narrow aisles, crowded stockrooms, and high foot traffic areas, all of which can make moving stock a challenge. Pallet jacks, however, are compact and agile, allowing staff to navigate these tight spaces with ease and minimal disruption. Thanks to the equipment’s precise steering, employees can move goods efficiently, even when working in confined backroom areas.

    This manoeuvrability enables staff to carry out restocking tasks without blocking pathways or needing to shift other items out of the way. With fewer obstacles and smoother movement, team members can maintain a consistent pace throughout their shift.

    4) Efficient Unloading from Delivery Bays

    When new inventory arrives, time is of the essence. It’s a good thing pallet jacks enable staff to quickly unload trucks and move products directly to storage or display areas. This streamlined process helps prevent congestion at receiving bays and minimises delays—especially crucial in high-turnover retail settings where freshness and timing matter.

    Faster unloading also means restocking can begin sooner, ensuring that new products reach the shelves without unnecessary delay. For retailers, this leads to shorter lead times, better stock rotation, and improved customer satisfaction, all contributing to a more responsive and efficient in-store supply chain.

    5) Improved Organisation of Stock Areas

    Well-organised stockrooms are essential for efficient retail operations, and pallet jacks make it easier to arrange goods in ways that allow faster retrieval and more effective use of space. Staff can quickly reposition pallets, rotate stock in line with first in, first out (FIFO) practices, or create clear pathways for easier access without having to manually lift or carry heavy items.

    Improved organisation makes restocking a smoother, more systematic process. Team members can locate items more quickly, reduce unnecessary handling, and maintain better visibility of inventory levels. This not only speeds up restocking but also supports better inventory control and fewer stock discrepancies, which help retailers maintain accuracy and efficiency.

    6) Seamless Integration into Daily Store Routines

    Pallet jacks are simple to operate and don’t take long to learn, which makes them easy to incorporate into everyday retail routines. Both new hires and experienced staff can use them confidently with minimal training, which should help reduce onboarding time while still allowing teams to remain flexible and responsive to changing priorities.

    Thanks to their ease of use, pallet jacks can be quickly deployed whenever restocking is needed. This adaptability helps retailers maintain momentum throughout the day and ensures that shelves remain well-stocked and presentable, even during peak periods and extended hours.

    All in all, pallet jacks provide a straightforward yet highly effective solution for retailers looking to enhance stocking efficiency. They’ll enable faster, safer movement of goods and allow teams to stay productive and responsive to customer demand. As a result, pallet jacks are certainly a smart investment for retailers who want to keep their shelves stocked, support their staff, and oversee seamless daily operations.

  • Körber buys majority stake in DMLogic

    Körber buys majority stake in DMLogic

    The international technology Group Körber concluded the acquisition of the US American company DMLogic on June 30, 2017. With its takeover of the software specialists´ majority shares, the Group is pushing ahead with the internationalization of its Business Area Logistics Systems.

    DMLogic is a specialized supplier of logistics software products, with its headquarters in Pittsburgh, Pennsylvania, USA. The company is also active at other sites in Eindhoven, the Netherlands, and Sydney, Australia. Most of its customers are from the pharmaceutical and automotive industries as well as the trading sector. With its software solutions the company supports customers in designing their warehouse management more efficiently and productively. From the design to the implementation and ongoing support, DMLogic operates as a complete supplier. With STEPLogic, the logistics software specialist has a software development platform that allows customers to develop new processes and apps for the warehouse management systems.

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  • DHL to build electric vans in Japan

    DHL to build electric vans in Japan

    Deutsche Post/ DHL’s EV building outlet StreetScooter is to sign a contract with Yamato, a major Japanese logistics company worth around 32 million euros. The two companies will develop a small electric van together and will bring the first 500 units into the greater Tokyo area by autumn.

    Progressed negotiations that have now been concluded. StreetScooter is responsible for the production of the electric van while Yamato will be responsible for the refrigerated transport box. However, the truck bed will be waist high so that workers can load and unload cargo without having to enter the refrigerator-freezer compartment. 100 charge points are planned as well, as is further expansion.

    So the 500 vehicles are by no means the end of the story. The cooperation could be further expanded in the future as Yamato plans to aggressively convert its fleet of around 40,000 vehicles to electric drives. According to the Japanese business paper, Yamato would be the first large logistics company in Japan to rely on electric drives on a large scale.

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  • Ninja Van expands network in Vietnam

    Ninja Van expands network in Vietnam

    Ninja Van has introduced PUDO (Pick-up Drop-off) franchising into Vietnam, providing local small-cap entrepreneurs a profitable opportunity.

    Ninja Van’s Agency Sales Network, the official name for Ninja Van Retail’s revolutionary PUDO business, is now expanding, with over 200 agents entering the network.

    To keep up with the changing pace of the e-commerce market, Ninja Van Vietnam, a fast-growing and leading e-logistics company in the market, is steadily becoming a favorite courier brand. Thanks to its well-built ecosystem, Ninja Van’s agency sales network with PUDO points is expanding its presence across the country, promoting quick and precise delivery to end-users and boosting the revenue of business partners.

    The company has been offering new businesses its agency sales network – PUDO point franchising – to reduce risks in the logistics market. Ninja Van’s agency sales network is an initiative to assist inexperienced partners in launching their first firm, maximizing their profits in the e-logistics market with minimum investment. With more than 200 PUDO points deployed by agents since 2020, the network has grown faster than expected thanks to its appealing policy and high return on investment rate.

    Partners with a small amount of capital for a new business can open a well-prepared branded agent for as little as VND25 million.

    Ninja Van Retail’s team will take all the responsibility for store renovation and support partners from all provinces despite geographical barriers to innovate logistics improvements.Ninja Van Retail provides new partners with important assistance in deploying their first business in e-logistics with standardized operation, relevant to PUDO management and profitable services. One of the most significant features of Ninja Van’s agency sales network is that the PUDO partners will be one of the important links in Ninja Van Retail’s complex technical network and excellent customer services nationwide.

    The team will provide operation training to agency sales network partners, and the PUDO agent will be looked after by Ninja Van’s personnel directly to ensure quality services across the network are synchronized. On the other hand, the team assists PUDO agents in evaluating operation quality on a quarterly basis in order to maximize business effectiveness. Ninja Van’s agency retail network promotes manual threading, reducing agent labor while providing a stable income for partners.

    The investment in Ninja Van franchising is refundable. Ninja Retail’s partners can decrease their financial risk because the franchiser will not impose fines or business pressure on its agents.

    Compared to the previous period in 2021, the scale of e-commerce in Vietnam has increased by 53 percent despite Covid-19, and nearly 60 percent of Vietnamese consumers continue to shop online since social distancing.

    According to VECOM, e-commerce business in Vietnam might be worth $52 billion in 2025. The results confirm the potential of e-commerce in the near future, and PUDO points are expected to be its spine to continue the momentum by 2025.

    One can become a Ninja Van Retail partner by registering here. The joining fee is refundable. Ninja Van Retail will reward agents for expanding with more profitable costs and discounts; agents who refer others will receive VND5 million in cash and a 5 percent commission on income in two months.

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  • NY/NJ Foreign Freight Forwarders & Brokers Association Announces 2025 “Captain of Industry” Award Recipient

    NY/NJ Foreign Freight Forwarders & Brokers Association Announces 2025 “Captain of Industry” Award Recipient

    The NY/NJ Foreign Freight Forwarders & Brokers Association,  announces that Charlene Riley has been selected as the recipient of the 2025 Captain of Industry Award. This prestigious honor is awarded to individuals who have demonstrated exceptional leadership, commitment, and long-standing service to the association and the international trade and logistics community. Ms. Riley will be honored on Wednesday, June 25, 2025, during the association’s annual Dinner Cruise, an event co-hosted with the Traffic Club of New York (TCNY).

    An industry veteran and licensed Customs Broker since 1989, Ms. Riley currently serves as East Coast Import Operations Manager at J.W. Allen. With a distinguished career spanning several decades in freight forwarding and customs brokerage, Ms. Riley has served in a variety of managerial roles. Ms. Riley began her career with Barthco, where she managed numerous offices across the country. She then spent over two decades with John A. Steer Co., rising to the position of Vice President of their NY/NJ office.

    “Charlene Riley exemplifies the integrity, expertise, and dedication that define our industry,” said Jeanette Gioia, President of NYNJFFF&BA. “Her leadership has guided not only our Association but the entire trade community through complex challenges and periods of great change. It is a privilege to recognize her with the 2025 Captain of Industry Award.”

    Ms. Riley has held several leadership positions with the NYNJFFF&BA, including Board of Governors, Treasurer, Vice President of Imports, and President, and most recently as Senior Advisor and former Chair. Her strategic guidance and deep operational knowledge have been instrumental in advancing the mission of the association. She is also a key contributor on the national stage through her active involvement with the National Customs Brokers and Forwarders Association of America (NCBFAA) especially the Future Role of the Broker Committee. She had represented the Port of New York/New Jersey on the Customs Committee, chaired the Legislative Committee, and headed the FIATA Committee, having represented the U.S. at two FIATA World Congress events.

    The celebration will take place aboard the Cornucopia Destiny, departing from Liberty Harbor Marina, 11 Marin Blvd, Jersey City, NJ, with boarding beginning promptly at 6:00 PM and disembarking between 9:30-10:00 PM. For details see Dinner Cruise 2025 – NYNJ.  Guests will enjoy an evening of networking and celebration featuring an open bar, appetizers, full dinner and dessert, DJ music, and dancing. Contact (732) 741-1936 for more information.

  • DHL Supply Chain Expands Support for SMBs with Acquisition of IDS Fulfillment

    DHL Supply Chain Expands Support for SMBs with Acquisition of IDS Fulfillment

    Strategic Acquisition Boosts E-Commerce Capabilities

    In a move to strengthen its e-commerce infrastructure and better serve small and midsized businesses, DHL Supply Chain has acquired U.S.-based logistics provider IDS Fulfillment. The acquisition adds over 1.3 million square feet of warehouse and distribution space to DHL’s network, enhancing its ability to meet growing demand across North America.

    Expanding Reach with Key U.S. Facilities

    IDS Fulfillment’s facilities are strategically located in Indianapolis, Salt Lake City, Atlanta, and Plainfield (Indiana headquarters). DHL has confirmed that all facilities will continue operations under the leadership of existing local teams to ensure a smooth transition for customers and employees.

    Targeted Support for Smaller Businesses

    Patrick Kelleher, CEO of DHL Supply Chain North America, emphasized the importance of the acquisition:

    “The acquisition of IDS Fulfillment not only expands our operational footprint but also ensures small and midsized companies have access to our state-of-the-art logistics solutions designed for their specific requirements.”

    Enhancing DHL’s Fulfillment Network

    This marks DHL’s second e-commerce acquisition in 2025. In January, the company acquired Inmar’s reverse logistics business, making it the largest returns processing provider in North America. IDS Fulfillment’s integration strengthens DHL’s Fulfillment Network, offering scalable, flexible logistics solutions to businesses of all sizes.

    CEO of IDS Welcomes Growth Opportunity

    IDS Fulfillment CEO Mark DeFabis expressed confidence in the partnership:

    “DHL’s commitment to innovation and service excellence makes them the ideal partner to enhance our operations and deliver industry-leading capabilities to our customers and team members.”

    Positioning for Future Growth

    With global e-commerce expected to grow at an 8% compound annual growth rate (CAGR) through 2029, DHL is investing to stay ahead of the curve. Oscar de Bok, Global CEO of DHL Supply Chain, noted:

    “IDS Fulfillment complements our existing DHL Fulfillment Network, enhancing our ability to offer seamless global eCommerce solutions with local expertise and reach—especially as multinational organizations seek North American fulfillment capabilities.”

    Strengthening DHL’s Leadership in Logistics

    The IDS acquisition not only brings additional infrastructure but also a diverse client portfolio and advanced fulfillment know-how. According to Kelleher, these strategic moves reinforce DHL’s position as the preferred logistics provider for companies of all sizes.

    Questions & Answers

    1. Why did DHL Supply Chain acquire IDS Fulfillment? To expand its e-commerce fulfillment capabilities and better serve small and midsized businesses with strategically located U.S. facilities.

    2. What does IDS Fulfillment add to DHL’s network? Over 1.3 million square feet of distribution space across key U.S. locations, a diverse customer base, and specialized e-commerce logistics expertise.

    3. How does this acquisition align with DHL’s long-term goals? It supports DHL’s Strategy 2030 by growing its e-commerce footprint and enhancing its ability to offer scalable logistics solutions amid rising global e-commerce demand.

  • JD Logistics Targets South Korea for Domestic Supply Chain Expansion

    JD Logistics Targets South Korea for Domestic Supply Chain Expansion

    JD Logistics, a pivotal division of JD.com—China’s retail behemoth—has announced the launch of two state-of-the-art logistics centers in Icheon and Incheon, marking a significant entry into South Korea’s logistics market. The centers will offer enhanced third-party logistics (3PL) services and sophisticated supply chain solutions across the region.

    Enhancing Regional Supply Chains

    The newly operational facilities in Icheon and Incheon are pivotal in JD Logistics’ strategy to bolster its presence in South Korea. Offering rapid delivery services, these centers promise shipment times as quick as 12 hours within Seoul and its adjacent areas. This initiative not only sets a new standard in delivery speed but also strengthens the company’s service capacity in the region.

    Incheon and Icheon: Centers of Innovation

    The Icheon center is equipped with advanced automated systems for packing and sorting, drastically boosting operational efficiency. Serving a major South Korean e-commerce entity, this facility was equipped to stabilize operations and minimize fulfillment risks within a mere month of implementation. Moreover, it incorporates a batch-based inventory system specifically for food products, enhancing both accuracy and expiration date management. Its AI-powered warehouse optimally positions popular items in high-turnover zones to maintain the promise of 12-hour delivery windows.

    Conversely, the Incheon center is designed to support comprehensive logistics from end-to-end for South Korean beauty brands and a significant U.S. consumer goods firm, showcasing its versatile operational capabilities.

    Bridging Korean and Chinese Markets

    JD Logistics doesn’t stop at local expansion; it integrates the South Korean market with global e-commerce opportunities. Through JD.com’s cross-border platform, JD Worldwide, the company facilitates a direct connection between Korean products and Chinese consumers, enhancing market reach for South Korean brands internationally.

    With a network of over 100 warehouses globally, JD Logistics commits to impressive delivery times of 2-3 days in major international markets and even offers same-day services in select locales, setting a high industry standard for logistics efficiency.

    Implications for the Retail Sector and Future Consumer Trends

    The expansion of JD Logistics in South Korea is expected to induce significant shifts in consumer expectations and retail dynamics within the region. Faster delivery times, coupled with robust logistics solutions, are poised to elevate consumer satisfaction and could pressurize local competitors to enhance their logistical frameworks. This strategic move by JD Logistics not only amplifies their global footprint but also signals a new era of efficiency and connectivity in retail and e-commerce logistics.

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  • Mail&More – the world’s first GSA dedicated to mail and e-commerce

    Mail&More – the world’s first GSA dedicated to mail and e-commerce

    Mail&More offers a fully scalable solution to all airlines seeking to participate in the rapidly growing e-commerce and small parcel logistics niche. It removes the challenges and complexity that non-traditional cargo such as mail or e-commerce bring to an airline’s operational processes. Mail&More assumes responsibility on the airline’s behalf for all related commercial operations through to capacity sourcing and allocation, and is supported by innovative Mail EDI software.

    E-commerce features in every air cargo conference as the disruptor and fastest-growing commodity in air cargo. And it is one that requires specialized expertise given the sheer volumes of AWBs it generates as well as the last-mile network complexity of small parcels with very diverse end destinations. Mail&More has developed a tailored service that has continuously seen annual growth rates of 50% since it was officially introduced in 2022 and today caters to a growing network of 20 postal operators and 30 airlines across the globe, with a strong footprint in Europe and Asia.

    Mail & More is unique. It bridges the gap between postal operators on one hand, who are always looking for the best possible network solutions for the e-commerce platforms, consolidators and vendors that they serve, and airlines, on the other, seeking to optimize their capacity utilisation and load factors – and their process efficiency. Mail&More matches the two and develops market shares, constructs routings, oversees and coordinates transport operations, while advising its customers on cross-border alternatives or other measures they can take to increase their base loads on certain routes. Because of its experience and understanding of regulatory bodies, customer expectations and airline processes in this product niche, Mail&More is a strong partner for airlines of any size seeking to improve or even launch their e-commerce strategy. What’s more, it is the only company in the world currently offering this service.

    Mail&More offers audits, strategic guidance, solution recommendations, and operational support tailored to each airline’s size and structural focus—whether large carriers aiming to further optimize and digitalize their e-commerce strategy, mid-sized airlines developing their parcel business with the right tools, or smaller and leisure airlines still defining their strategic direction. Leveraging innovative cloud-based MAIL EDI software, the Mail&More team assists airlines in efficiently developing their e-commerce service both in terms of costs and return on investment. Once established, it assists in digitalizing the airline’s respective processes to ensure complete product positioning, visibility and control over its operations.

    2025 will be a year of consolidation for Mail&More, following growing interest from airlines over the past two years. Many carriers have recognized the need to position their e-commerce and parcel services with the same strategic importance as established special products such as pharmaceuticals, dangerous goods, or perishables. However, due to its rapid development, this segment presents challenges—particularly in terms of return on investment. This is where Mail&More adds value, offering extensive network coverage, strong partner connections, market visibility, digital tools, operational efficiencies, and ongoing performance monitoring. By providing a comprehensive and centralized commodity strategy, Mail&More acts as a long-term, plug-and-play business solution.

  • DHL Group and Temu sign Memorandum of Understanding to support local businesses

    DHL Group and Temu sign Memorandum of Understanding to support local businesses

    DHL Group, the world’s leading logistics company, has signed a Memorandum of Understanding (MoU) with the e-commerce marketplace Temu to deepen their cooperation and to further expand their successful partnership. The agreement aims to enhance collaboration to better support local small and medium-sized enterprises (SMEs) in established markets as well as in growth markets, such as Eastern Europe and the Middle East. Both parties are committed to fostering compliant trade and sustainable practices.

    DHL Group will support Temu through its logistics expertise, including multimodal transportation solutions, to provide more efficient and sustainable supply chain services. With its dense network and global presence, DHL Group is the ideal partner to support Temu’s growth in both established and new markets.

    “Through our various DHL divisions, we are already providing a wide range of logistics services and solutions, including air freight and last-mile delivery. We are excited to elevate our partnership with Temu to the next level. By combining our logistics capabilities with Temu’s innovative platform, we can create more efficient, compliant and convenient solutions that benefit both consumers and local businesses in the markets we serve,” states Katja Busch, CCO and Head of DHL Customer Solutions & Innovation.

    As part of the Memorandum of Understanding, DHL Group will utilize its logistics expertise to support Temu’s operations in Europe, including its local-to-local model, which enables local merchandise partners to sell on its platform and supports local fulfillment. Temu expects up to 80% of its total sales in Europe to come from this local-to-local model. Additionally, the e-commerce platform will enable European-based sellers to reach global markets in the future. This allows, in particular, SMEs to scale and expand their businesses. DHL will also assist Temu in growing its presence in e-commerce markets, including the Europe, Middle East, and Africa (EMEA) regions.

    “This letter of intent marks a significant step in our partnership with DHL Group. Its extensive network and logistics capabilities will help support our mission to increase consumer access to affordable products and help increase growth opportunities for sellers,” states Qin Sun, co-founder of Temu.

  • DHL Group acquires CRYOPDP from Cryoport to strengthen “DHL Health Logistics”

    DHL Group acquires CRYOPDP from Cryoport to strengthen “DHL Health Logistics”

    DHL Group (“DHL”), the world’s leading logistics provider, and Cryoport, Inc. (“Cryoport”), a global provider of supply chain solutions for the life sciences sector, are pleased to announce that DHL has acquired 100% of CRYOPDP, a leading specialty courier focused on clinical trials, biopharma, and cell and gene therapies. In this context, the companies also announced a strategic partnership to strengthen their supply chain service offerings for the global life sciences and healthcare sector.

    DHL Group already has an established Life Sciences and Healthcare business, contributing over EUR 5 billion in global revenue in 2024. Building on this foundation, the acquisition of CRYOPDP marks a significant step in DHL’s commitment to enhancing its capabilities in specialized pharma logistics and expanding the breadth of its offering in the rapidly growing life science and healthcare sector.CRYOPDP specializes in providing white-glove courier services essential to the sectors it serves. With operations in 15 countries, CRYOPDP handles over 600,000 shipments per year, servicing customers and patients in over 135 countries worldwide.

    Going forward, DHL Supply Chain will further build the potential of its Pharma Specialized Network solution by leveraging the specialty courier expertise of newly acquired CRYOPDP and the global air capabilities of DHL Express and DHL Global Forwarding.

    The strategic partnership with Cryoport will bring together DHL’s global health logistics capabilities with Cryoport’s industry-leading expertise in providing specialized solutions in a fast-growing life science and healthcare market segment. It also deepens DHL’s relationship with all the Cryoport business units with respect to specialized pharma.

    Oscar de Bok, CEO of DHL Supply Chain, stated, “The acquisition of CRYOPDP is a pivotal move for our supply chain business as we aim to expand our Pharma Specialized Network to meet the evolving needs of clinical trials, biopharma and cell & gene therapies, in addition to further increasing our footprint in the conventional pharma and life science healthcare segment. The acquisition of CRYOPDP and the extended partnership with Cryoport Inc. will enable us to deliver integrated end-to-end solutions, enhancing our service capabilities.”

    Jerrell Shelton, CEO of Cryoport, commented, “We are indeed pleased to build on our trusted relationship with the DHL Group. Working together we will bring an enhanced set of supply chain solutions to meet companies’ and patients’ critical supply chain needs. This strategic partnership taps into the strong expertise of DHL’s Supply Chain and CRYOPDP, presenting a substantial opportunity for Cryoport to further expand its reach to global growth markets such as Asia Pacific (APAC) and Europe, Middle East and Africa (EMEA).”

    The acquisition aligns with DHL Group’s Strategy 2030, which emphasizes the importance of temperature-controlled networks, first and last mile specialty courier coverage and integrated solutions. CRYOPDP’s capabilities will be instrumental in achieving these objectives and help position DHL as a leader in providing comprehensive solutions for the pharma industry. This strategic move is also expected to yield cost savings and improve overall service levels, especially leveraging DHL Express and DHL Global Forwarding air capabilities, ultimately enhancing DHL’s footprint in the high-value advanced pharma sector.

    For Cryoport, the partnership with DHL will enable it to better execute its business in EMEA and APAC with a stronger focus on its core business in these regions, creating even greater opportunities to offer highly targeted, top-tier services in answering market demand for its services and products.

    The deal and the outlined partnership are subject to regulatory approvals.

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  • CEVA Logistics expands global air freight capacity with WUX

    CEVA Logistics expands global air freight capacity with WUX

    In serving its customers with consistent, reliable air capacity on key trade lanes, CEVA Logistics is launching a new trans-Pacific charter program. The new air cargo charter solution connects Wuxi, China (WUX), to Chicago, U.S. (ORD), offering three flights per week.

    The inaugural charter flight departed from Wuxi to Chicago earlier on 28 March, carrying more than 100 tons of cargo. The Wuxi-Chicago charter is designed to accommodate a diverse range of cargo types, including industrial equipment, electronics, oversized cargo, e-commerce goods, and apparel. As part of the new charter program, CEVA is also offering customers sustainable aviation fuel (SAF) options through its CEVA FORPLANET suite of low carbon transport and circular economy solutions.

    CEVA is offering the charter solution through an agreement with Wuxi Sunan Shuofang International Airport Group. The Wuxi airport provides an inland advantage by easily covering the Yangtze River Delta Economic Development Zone. The ideal logistics hub serves not only global companies with manufacturing sites on the outskirts of Shanghai, but also Chinese companies in industrial, technology and e-commerce sectors.

    Upon arrival in Chicago, cargo can be efficiently distributed across various major U.S. cities thanks to CEVA’s gateway located less than 10 miles from the airport. The 700,000-square-foot air freight warehouse includes an 8,000-square-foot FTZ (Free Trade Zone), a 10,000-square-foot cold storage facility with two chambers, a 180,000-square-foot CFS (Container Freight Station), and a 180,000-square-foot CCSF (Certified Cargo Screening Facility) with ETA, x-ray, and K-9 inspection capabilities.

    Through CEVA’s robust domestic LTL ground transport network, more than 200 weekly linehaul options connect the Chicago gateway with hubs in Los Angeles, Dallas, Atlanta, Columbus, as well as 70 onward distribution sites across the country, to complete the final domestic delivery in less than 24 to 48 hours. The charter program also provides swift customs clearance and airport handling service, as well as other tailored solutions for cross-border volumes.

    In addition, CEVA’s freight management solutions across Southeast Asia extend the service’s reach to other major cities and manufacturing zones. By offering multi-modal transport options from Southeast Asia to Wuxi, CEVA can offer a broader range of its customers access to the new trans-Pacific air charter solution.

    Loic Gay, global air product leader, CEVA Logistics, said: “CEVA Logistics continues to invest in our global air freight network and our owned, controlled capacity. This new trans-Pac charter service underscores CEVA’s commitment to securing the right capacity on the right lanes for current and future customers in order to meet their evolving needs.”

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  • FedEx strengthens connectivity between Singapore and Johor amid JS-SEZ growth

    FedEx strengthens connectivity between Singapore and Johor amid JS-SEZ growth

    Federal Express Corporation, one of the world’s largest express transportation companies, is strengthening trade connectivity between Singapore and Johor to better serve customers in the region. Inbound shipments from Asia, Europe, and the U.S. will be routed to the FedEx Gateway in Singapore before journeying to Johor, enabling importers and businesses to receive their packages two hours earlier.

    This enhancement is enabled by direct import clearance at Senai customs, bypassing the previous route through Kuala Lumpur that added a 300-kilometer detour before reaching the FedEx Senai Gateway for processing and delivery. This new approach not only enables businesses in Johor, particularly industries that rely heavily on timely imports, including manufacturing, retail, and e-commerce, to receive their shipments with greater convenience, it also offers Singapore exporters greater efficiency in delivering their packages to Southern Malaysia.

    “Optimising logistics is more than just speed — it’s about enabling businesses to grow and serve their customers better,” said Eric Tan, managing director of FedEx Singapore. “This improvement not only reinforces Singapore’s role as a key gateway for global trade, but also empowers businesses to thrive in an increasingly competitive and interconnected marketplace.”

    The Johor-Singapore Special Economic Zone (JS-SEZ) is poised to significantly enhance economic connectivity between Johor and Singapore, focusing on key sectors such as electronics, medical equipment, food manufacturing, and data centres. In 2023, Malaysia was Singapore’s third-largest trading partner, with bilateral trade reaching USD 79.6 billion. Singapore also served as Malaysia’s largest source of approved foreign direct investment (FDI), contributing USD9.5 billion. As trade volumes rise, enhanced logistics connectivity will be instrumental in facilitating seamless cross-border movement of goods, further reinforcing Singapore’s position as a regional trade hub.

    As Singapore continues to grow as a key logistics hub in Southeast Asia, FedEx remains dedicated to fostering local businesses’ success and contributing to the regions’ economic development. The accelerated delivery service is just one of many ways FedEx is working to drive growth for its customers.

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  • Thai VietJet partners with ECS Group’s AVS GSA Thailand to boost cargo operations on Bangkok-Mumbai route

    Thai VietJet partners with ECS Group’s AVS GSA Thailand to boost cargo operations on Bangkok-Mumbai route

    ECS Group is pleased to announce a new agreement between Thai VietJet and its subsidiary, AVS GSA Thailand on the Bangkok-Mumbai route.

    This collaboration boosts Thai VietJet’s cargo capabilities, leveraging ECS Group’s network and expertise to support the airline’s growing presence in the international cargo market. The first shipment under this agreement was successfully transported on January 21, 2025, on the Bangkok (BKK) to Mumbai (BOM) route.

    This partnership allows Thai VietJet to enhance its cargo offerings and optimize capacity utilization on its daily BKK-BOM-BKK flights. Using A320/321 passenger aircraft, the collaboration focuses on transporting general cargo, spare parts and e-commerce shipments. Key exports from Mumbai will include pharmaceuticals and garments, with transshipment opportunities via Bangkok to Thai VietJet’s broad route network.

    Jean Ceccaldi, CEO of ECS Group, stated, “This agreement with Thai VietJet underscores our dedication to empowering airline partners through our extensive network, advanced solutions, and industry expertise. By working together, we can support Thai VietJet maximize its cargo potential and seize new market opportunities efficiently.”

    Chirasak Chandratat, Managing Director of AVS GSA Thailand, commented, “Our collaboration with Thai VietJet demonstrates the power of partnerships in achieving growth and operational excellence. Leveraging ECS Group’s capabilities, we aim to enhance Thai VietJet’s cargo reach while delivering exceptional service to the market. This agreement marks a significant step forward for both organizations.”

    This partnership highlights ECS Group’s role as a global leader in air cargo services, while enabling Thai VietJet to expand its cargo operations and better serve the rising demand in key markets.

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