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Tag: airport

  • New dining experiences at Hong Kong International Airport

    New dining experiences at Hong Kong International Airport

    Hong Kong International Airport (HKIA) has become a “foodie destination” after welcoming seven new restaurants and outlets together with a revamped East Hall Food Court.

    Seven new culinary concepts include the debut of the Californian-inspired restaurant, Wolfgang Puck Kitchen, where customers can enjoy Wolfgang Puck’s pizzas cooked at an open kitchen, along with American-style foods such as Chicken Pot Pie or Bacon Wrapped Meatloaf.

    British chef Gordon Ramsay has opened his very first airport-based restaurant in Asia at HKIA. Gordon Ramsay Plane Food To Go offers British-style cuisine, created exclusively for HKIA.

    The Michelin-starred restaurant Jardin de Jade opens at HKIA, featuring authentic regional Chinese and Shanghainese dishes along with an airport apron view.

    Following the successful launch in Hong Kong’s Central, Cantonese restaurant Duddell’s opens its doors at the airport, offering a casual and approachable dining concept.

    The fifth restaurant to open is Sushi Saito’s sister brand, Sushi and Sake Bar Taka, featuring fresh sushi sourced from the Yamayuki group.

    Another Japanese restaurant arrived HKIA called Bari-Uma, the largest ramen chain in Hiroshima, while SinsaEat Korean Kitchen brings further diversity to HKIA’s revamped new food court experience with authentically spicy Korean delights.

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  • Breitling opens new concept store at Hong Kong airport

    Breitling opens new concept store at Hong Kong airport

    Swiss luxury watchmaker Breitling has opened a new boutique at Hong Kong International Airport.

    The new outlet features the brand’s industrial loft concept, inspired by mid-20th-Century interior design. The boutique is located at the departure level of Terminal 1 East Hall at HKIA.

    “We especially opened our new boutique at the HKIA as it not only represents Breitling’s century-old association with aviation but we also hope to share our brand history and DNA with travelers all over the world,” said Breitling CEO Georges Kern. “To celebrate the opening of this boutique, the new Aviator 8 Mosquito watch, inspired by the legendary de Havilland Mosquito plane, will be exclusively available in the HKIA store.”

    Modern-retro elements in the store include a neon Breitling logo from the 1940s and 1950s and yellow mesh walls with the stylized “B” vintage logo combined with bespoke furniture. The boutique brings together all of Breitling’s collections, including the latest novelties and some exclusive limited editions. In addition, the boutique also features a VIP area for more personal and discrete customer service.

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  • Ministry proposes major upgrade to airport in central Vietnam

    Ministry proposes major upgrade to airport in central Vietnam

    The Dong Hoi Airport’s capacity should be increased four-fold to 2 million passengers a year, the Transport Ministry says. Le Dinh Tho, Deputy Minister of Transport, said at a meeting Thursday, adding that the airport’s current capacity of 500,000 was too low, given Quang Binh Province’s strong tourism potentials.

    The domestic Dong Hoi Airport, rebuilt in 2008, is located on a 173-hectare plot. Last year, it exceeded its capacity by 200,000 passengers, according to official figures.

    The Airports Corporation of Vietnam (ACV) had proposed to Quang Binh authorities in July that the airport be upgraded at a cost of VND2 trillion ($86.3 million), making it capable of receiving international flights and up to 3 million passengers a year.

    Quang Binh is home to Son Doong Cave, the world’s largest, and other spectacular cave systems. The province welcomed over 4 million visitors in the first nine months, up 28 percent year-on-year.

    ACV last year proposed a VND56.7 trillion ($2.4 billion) upgrade to 16 of the 21 state-owned airports in the country to meet rising air travel demand.

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  • Cars to enter airports fee free for 10-15 minutes

    Cars to enter airports fee free for 10-15 minutes

    From 2020, Vietnam’s airports will allow cars to wait 10-15 minutes while dropping or picking up passengers. Each airport will have its specific no-toll timeframe, which will be decided by the government, said Vu The Phiet, General Director of the Airports Corporation of Vietnam (ACV), which manages 21 civilian airports in the country.

    ACV is currently upgrading systems to collect fees digitally, including the function to record the time cars enter and leave the airports.

    For instance, cars entering and leaving Tan Son Nhat or Noi Bai airports will have their license plates photographed while entering. When leaving, if the cars are still within their allowed timeframe, the barrier at the fee collection point will lift on its own, otherwise the cars will have to pay to exit, Phiet said.

    Currently, cars are charged VND15,000 ($0.65) for the first 60 minutes after they enter the airports, and VND5,000 ($0.22) for every 30 minutes thereafter.

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  • Cartier boutique opens at Hong Kong International Airport

    Cartier boutique opens at Hong Kong International Airport

    French luxury goods house Cartier has partnered with King Power Global Development to open the doors of its reimagined boutique at Hong Kong International Airport.

    Conceived by Parisian artist and interior designer Bruno Moinard and located in the same shopping area, the Cartier HKIA boutique is the third in the world to follow the Maison’s latest airport-specific architectural concept.

    The see-through facade marks a considerable change in the overall decor, unveiling only one main entrance post-renovations. Traditional windows are replaced by vertical panels that play with lights, verticality and contrasts of the display. The boutique interior has been designed with practicality in mind, allowing for easy access and seamless retail experience. Marble flooring runs all around the boutique as an invitation for travelers and suitcases to navigate through jewelry counters. A dedicated “icon bar” area gives access to the Maison’s most “iconic” creations.

    King Power Global Development is a Joint Venture

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  • Hennessy unveils X.O pop-up at Changi Airport

    Hennessy unveils X.O pop-up at Changi Airport

    Luxury cognac brand Hennessy has partnered with Changi Airport and travel retailer DFS Group to launch an X.O pop-up store at Changi Airport.

    Located in Terminal 1’s departure transit hall, the pop up the airport’s biggest yet, spread across 150sqm.

    Hennessy says the pop-up is aimed at continuing the momentum from the latest X.O campaign launch and delivering a “multisensorial, interactive and immersive experience”.

    It offers a space to explore the ‘Seven Worlds’ of Hennessy X.O including the Sweet Notes, Rising Heat, Spicy Edge, Flowing Flame, Chocolate Lull, Wood Crunches and Infinite Echo, which are brought to life in a short film directed by Ridley Scott.

    Interactive installations such as digital kiosks with motion-sensing activity, give visitors an opportunity to create content such as becoming the character of the Wood Crunches. Visitors can also enjoy a sip of Hennessy X.O at the custom-built tasting bar, as well as experience food pairings in the form of spiced marshmallows dipped in dark chocolate and honey cinnamon lollipops.

    “At Hennessy, we recognize that travel retail goes well beyond being a key commercial channel. It’s an amazing platform to build brand desirability in front of affluent and worldly consumers,” says Laurent Boidevezi, Hennessy’s global travel retail president.

    The pop-up is open daily from 7am to midnight until February and will retail Hennessy’s carafes with limited-edition sleeves. The packaging features the chapters for Flowing Flame, which is exclusive for Changi Airport, and Rising Heat, which is APAC exclusive for travel retail.

    Hennessy, together with luxury fashion brand Louis Vuitton, is owned by French conglomerate LVMH Group.

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  • Malaysia Airports invites travellers to ‘shop like a hero’

    Malaysia Airports invites travellers to ‘shop like a hero’

    Malaysia Airports has launched a campaign `Shop like a hero` – or #ShopLAH – as it aims to transform its international airports from functional transportation hubs to exciting shopping destinations.

    The campaign aims to offer passengers a crafted premium shopping and dining experience and eventually encourage them to arrive earlier at the airport and shop like there is no tomorrow.

    Retail concessions are the largest source of non-aeronautical revenue streams globally, says Malaysia Airports´ senior GM for commercial services Nazli Aziz, hence, the plan to emulate it at their airports.

    “The downtown retail sentiment is very sombre but travel retail at airports continues to go on an upward trend. So, there is mass potential for us to leverage on this, while also addressing passenger behaviors that now value shopping experiences that provide a sense of exclusivity and personalization,” said Aziz.

    In line with the #ShopLAH campaign, the organization plans to feature more `firsts´ and luxury brands exclusive to its airports. It also seeks to offer a seamless retail experience from online to in-store by introducing e-reward programs and cashless payment solutions. And it promises to ensure reliable and free internet services in all its properties.

    Malaysia Airports will also revamp the cosmetics areas as well as introduce new retail zones that will be divided into fashion avenue, duty-free, retailtainment and dining zones. The revamp aims to simplify the shopping experience, says Aziz.

    On top of the already established new retail and dining options in Langkawi International Airport and Kuala Lumpur International Airport, and retailtainment attractions such as HIMPUN 2019, Dior Backstage, Hershey’s Flotilla and Licence to Win (LTW), the organization will also revamp and open new retail stores at other international airports including Kota Kinabalu International Airport and Penang International Airport.

    The company is also scheduled to launch `Sense of Malaysia´ retail outlets next year to showcase the works of home-grown brands.

    Malaysia Airports manages 39 airports across the country, with its international airports recording 84.7 million passenger movements last year.

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  • Toddler dies at Urban Revivo store in Jewel Changi

    Toddler dies at Urban Revivo store in Jewel Changi

    An 18-month-old girl has died following an accident at Urban Revivo fashion store at Jewel Changi Airport, according to reporting in The Straits Times.

    The toddler suffered fatal injuries after a standing mirror fell on top of her. She died in hospital after staff at the store administered first aid while paramedics were en route. Police stated that the child was unconscious while being transported to Changi General Hospital, where she was pronounced dead.

    “We are working closely with the tenant to ascertain the details of the incident,” said an airport spokesperson. “Out of respect for the privacy of the family, we are unable to comment further.”

    Urban Revivo stated that it was “deeply saddened by the tragic accident”. It is currently assisting police in investigating the incident.

    Media reports say the parents of the child are visitors from Mainland China.

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  • Cebu Pacific expands flights from Clark

    Cebu Pacific expands flights from Clark

    Cebu Pacific, the country’s biggest budget airline, widened its presence at the Clark International Airport in Pampanga province with the opening on Friday of three new routes, including flights to Tokyo, Japan.

    The move opens up tourism and business opportunities for the central Luzon gateway while helping Cebu Pacific ramp up operations as it pursues an aggressive expansion strategy.

    Cebu Pacific on Friday also inaugurated daily flights between Clark Airport and Bacolod and Iloilo.

    Lance Gokongwei, Cebu Pacific CEO, outlined the company’s long history in Clark Airport, which it first tapped as a hub for daily flights to Cebu 13 years ago.

    “Since 2006 we have never stopped flying to Clark. We have always believed in the potential of Clark as a gateway to Manila, to central and northern Luzon, a hub with over 25 million residents,” Gokongwei said during the launch event.

    Cebu Pacific will also be the first airline to link Clark Airport to Narita International Airport in Japan with flights to operate four times a week.

    The new routes will help make Cebu Pacific the largest carrier in Clark Airpo

    Clark Airport is also being positioned as an alternative to the congested Ninoy Aquino International Airport in Manila.

    The Gokongweis are doubling down on their investment in Clark as the family’s JG Summit Holdings, a property, food, retail and airline conglomerate, is part of the consortium that will operate the Pampanga gateway.

    Cebu Pacific earlier announced the start of daily flights between Clark and Puerto Princesa in Palawan by the fourth quarter of 2019.

    The four new routes will boost Cebu Pacific’s total capacity in Clark by 40 percent in 2019 alone. This follows a 75-percent increase in 2018 with the launch of direct commercial air service to and from Davao and Panglao (Bohol) as well as additional frequency for the Clark-Macau route.

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  • Changi Airport and DFS launching online liquor initiative

    Changi Airport and DFS launching online liquor initiative

    Changi Airport Group and DFS Group have launched the first luxury-focused Singapore online liquor store.

    Called iShopChangiWines.com, the store will offer duty- and GST-absorbed premium-priced wines, Champagnes, and sakes.

    Consumers can now purchase up to 30 liters of tax and duty-absorbed wines, Champagnes, and sakes even if they are not traveling. The new Singapore online liquor store offers more than 140 quality products from some of the world’s most sought-after brands, as well as DFS travel exclusives.

    “The launch of the new iShopChangiWines.com e-shopping site marks Changi Airport’s latest move in making shopping accessible to consumers even if they do not have a boarding pass to fly,” said airside concessions at Changi Airport Group senior VP Teo Chew Hoon. “Not only do they get to pick from a wide selection of premium products specially curated by DFS, they will also enjoy the privileges presented by Changi Rewards, the airport’s loyalty rewards program.”

    The new website and service kicks off with a series of on-ground activations around Singapore through a novel pre-teaser campaign titled #BestKeptSecretSG to spark curiosity. The campaign kicked off with a branded truck carrying empty wine bottles traveling around Singapore. Members of the public are encouraged to capture a photo of the truck and upload it on social media along with the hashtag: #BestKeptSecretSG. They can also participate in an ongoing contest on www.bestkeptsecret.sg to guess the number of empty wine bottles housed in the truck.

    “At DFS, we recognize that our consumers’ needs and shopping behavior continue to evolve and we are always seeking new ways to satisfy them,” said DFS Group GM Singapore Prashant Mahboobani. “The launch of iShopChangiWines.com is a significant milestone for DFS at Changi Airport as we bring our standards of quality and value, with added convenience to consumers.”

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  • AirAsia ordered to pay at least $9.9 million to Malaysia Airports

    AirAsia ordered to pay at least $9.9 million to Malaysia Airports

    The Malaysian High Court in Kuala Lumpur has ordered AirAsia and AirAsia X to pay operator Malaysian Airport Sepang (MA Sepang) MYR40.73 million ($9.9 million) in unpaid passenger service charges after ruling in favor of the national airport operator.

    The LCC was also ordered to pay MYR972,381 and MYR24,000 for late payment and lawsuit fees, respectively.

    In retaliation, AirAsia Group CEO Tony Fernandes took to Twitter and posted photos of beehives at the airport, as well as uneven parking aprons at Kuala Lumpur International Airport (KLIA) Terminal 2, known as KLIA2. Since moving to KLIA2 in 2014, AirAsia has been very unsatisfied with terminal design and facilities.

    MA Sepang, a subsidiary of Malaysia Airports Holdings Bhd (MAHB) first sued AirAsia and AirAsia X in December 2018 for unpaid passenger service charges after the former raised the charges from MYR50 to MYR73. AirAsia refused to charge its passengers the increased rate as it said the facilities at KLIA2 were sub-standard. The LCC later countersued MAHB in January 2019 for losses and damages incurred by both airlines because of operational disruptions at KLIA2.

    The High Court also dismissed AirAsia’s appeal against the Malaysian Aviation Commission for failing to mediate the issue between the two parties, as regulations stipulate.

    “We will continue to fight the battle on behalf of all Malaysians and travelers to Malaysia,” Fernandes said in his posts, adding he hopes MAHB will act like a partner.

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  • Canberra Airport announces new retail partners

    Canberra Airport announces new retail partners

    Canberra Airport is overhauling its terminal retail offering, with construction set to begin on more than 1000sqm of new shops in the coming months.

    On Friday, the airport announced Airport Retail Enterprises (ARE) has been awarded the food and beverage component of the new terminal retail, and Australian Way Pty Ltd (AWPL) has been awarded the news, books and gifting component.

    “We are excited about these new partnerships as we work through the last piece in our terminal puzzle,” Richard Snow, head of property at Canberra Airport, said in a statement.

    “We have worked for years, focusing on making the travel experience for Canberrans and our visitors as seamless and efficient as possible. Now we are proud to be able to add in more restaurants and café options as well as retail that helps visitors remember their trip with local produce and gifts.”

    ARE, which also manages food and drink offerings in Sydney Airport, Melbourne Airport, Brisbane Airport, Gold Coast Airport and Gatwick Airport in the UK, will create a new cafe, City Hill Coffee, featuring locally-roasted Ona coffee, an Asian noodle and sushi offering called Noodles XO and a health food offer on the Western Concourse.

    Several existing food and drink options on the Southern Concourse, will be replaced by Capital Brewing Co Bar, through a partnership with the local brewery of the same name. ARE will also add a mixed news, books, travel essentials and cafe space on the ground floor in the arrivals baggage hall.

    “Canberra has a fantastic local food scene, and we are very pleased to be partnering with many local producers to bring this to the airport,” John Chapman, CEO of ARE said in a statement.

    “The new terminal will become a fantastic showcase of the region’s produce.”

    AWPL, which operates stores in numerous domestic and international terminals around Australia and New Zealand, will initially bring a news, books and travel essentials offering called News@CBR to the airport.

    Following this, it will open a second store called Merchant Canberra, which will showcase iconic gifts from the city, surrounding region and Australia.

    “It is our absolute focus to connect with the local community, deliver a retail offering that brings commercial growth to Canberra Airport, and also significantly enhances the customer experience,” AWPL managing director Costa Kouros said in a statement.

    Construction of the new retail offerings is expected to begin in the coming months, with stage one to be finished by the end of this year. The second and final stage is expected to be complete by Easter 2020.

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  • Hong Kong airport Retail revamp Finalised

    Hong Kong airport Retail revamp Finalised

    A major Hong Kong airport revamp is planned spanning passenger facilities and retail spaces.

    Architectural firm Lead8 has been appointed lead designer for the planned Hong Kong International Airport (HKIA) Terminal 1 renovation.

    Working with Airport Authority Hong Kong, Lead8 will spearhead a collaboration of international consultants to deliver a “transformative upgrade” to the passenger halls of the 21-year-old aviation hub.

    The Boarding Gate Transformation project is expected to be completed in 2021. Lead8’s design scope includes a total overhaul and upgrade of the 49 boarding gates and adjacent areas of the Level 6 departure concourses.

    The renovation work will include upgraded technologies at all boarding gates, along with new and refreshed beam seating across all departure waiting areas. Retail and service cabins will be upgraded with more convenience for passenger access, all aimed at delivering “a more fluid experience for travelers”.

    “The refreshed look of the terminal will bring an inviting ambiance that combines new technological features to convey convenience and comfort to the terminal’s local and international travelers when transiting to and from Hong Kong,” said Lead8’s co-founder & executive director Chris Lohan.

    Contemporary seating designs with upgraded charging facilities will provide passengers with convenient and comfortable waiting experiences. The retail and service cabin facilities will also be upgraded to offer a rejuvenating environment for waiting passengers.

    Lead8 have also curated a number of entirely new experiential zones that will provide places of entertainment, relaxation, on-the-go work and general down-time spaces for passengers awaiting flights.

    “The combined enhancements of the transformed facilities at Hong Kong International Airport’s signature Terminal 1 building will further solidify our city’s status as a key international and regional aviation hub,” added Lohan.

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  • Tiger Street Den opens at Dubai Airport

    Tiger Street Den opens at Dubai Airport

    Tiger Beer has opened its second Tiger Street Den concept store, at Dubai International Airport.

    The first store outside of Singapore, it is located within the Asian Street Kitchen, which offers a variety of Asian-inspired food and drink options.

    Tiger Street Den will bring the flavours of Singapore from its classic Tiger Beer lager, to a menu created by Chef Peter Reffell.

    In addition to food and brews, the store has been designed as a venue for live music, art and photography, created by talent recruited from the Tiger Roar Collective platform. The first live art will be performed by Singaporean artist group, Tell Your Children.

    “Following our launch at Jewel Changi Airport in Singapore earlier this year, this new addition in Dubai International Airport will be our second global lighthouse and will be a great space for us to stretch our boundaries and uncage creativity,” said Venus Teoh, director of International brands for Tiger at Heineken Asia Pacific.

    Tiger’s first experiential concept Tiger Street Lab opened at Jewel Changi airport.

    The first store outside of Singapore, it is located within the Asian Street Kitchen, which offers a variety of Asian-inspired food and drink options.

    Tiger Street Den will bring the flavours of Singapore from its classic Tiger Beer lager, to a menu created by Chef Peter Reffell.

    In addition to food and brews, the store has been designed as a venue for live music, art and photography, created by talent recruited from the Tiger Roar Collective platform. The first live art will be performed by Singaporean artist group, Tell Your Children.

    “Following our launch at Jewel Changi Airport in Singapore earlier this year, this new addition in Dubai International Airport will be our second global lighthouse and will be a great space for us to stretch our boundaries and uncage creativity,” said Venus Teoh, director of International brands for Tiger at Heineken Asia Pacific.

    Tiger’s first experiential concept Tiger Street Lab opened at Jewel Changi airport.

  • AirAsia X lose bid for MAVCOM judicial review

    AirAsia X lose bid for MAVCOM judicial review

    Malaysia’s High Court has dismissed applications made by AirAsia and AirAsia X seeking a judicial review of the Malaysian Aviation Commission’s (MAVCOM) decision not to mediate a dispute between the carriers and Malaysia Airports (MAHB).

    Both carriers acknowledged that their application was dismissed “with no costs,” and they will review the decision with their legal counsel.

    The judicial review application was made in mid-May, with the airlines arguing that MAVCOM “has a statutory duty to decide on the dispute once mediation between parties has failed, or is deemed to have failed”.

    The dispute was first sparked in December, when MAHB filed a MYR36.4 million lawsuit against the airlines the month before for failing to remit higher passenger services charges since 1 January 2018.

    That was followed by a MYR480 million counter-claim by AirAsiaand AirAsia X against MAHB relating to economic losses and poor service levels at the KLIA2 terminal it operates from at Kuala Lumpur International airport.

    A subsequent mediation offer made by the airlines to MAHB was rejected by the airport operator.

    AirAsia Group chief executive Tony Fernandes has repeatedly complained about high charges and poor infrastructure at the KLIA2 terminal. The airline has resisted a regulatory ruling that it should pay the same passenger charges as airlines using the main terminal at KLIA, arguing that the terminal is a low-cost facility and should be charged as such.

    MAHB maintains that KLIA2 is not a low-cost terminal and provides more capacity at the airport.