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  • Kerry Logistics Network scores repeat wins at the Frost & Sullivan Asia Pacific Best Practices

    Kerry Logistics Network scores repeat wins at the Frost & Sullivan Asia Pacific Best Practices

    Kerry Logistics Network Limited has been conferred the titles of the Frost & Sullivan Asia Pacific Best Practices Awards (the ‘Awards’) for the fourth consecutive year, winning the “2020 Asia-Pacific Logistics Services Provider of the Year Award” and the “2020 Asia-Pacific Road Transportation Services Provider of the Year Award”. The Awards were presented last night in a virtual ceremony.

    Organized annually by global business consulting firm Frost & Sullivan, the Awards recognize outstanding achievements in the Asia Pacific covering various sectors. The recipients are selected through a rigorous measurement-based methodology that encompasses industry trends analysis and research interviews, according to parameters including revenue growth, market share in specific category and growth in market share, demonstrated leadership in new product introduction and innovation, breadth of products and solutions, major customer acquisitions, subscribers and growth in subscriber base and business/market strategy.

    William Ma, Group Managing Director of Kerry Logistics, said, “We are thankful to the organizer for recognizing our dedication and achievements over the years. The accolades are a testament to our commitment to industry best practices and our strengths as one of the very few Asia-based global logistics companies. While the global economic outlook is overcast by uncertainties, we are confident that we will leverage our extensive geographical coverage, solid presence in various markets, and diversified business segments to continue serving our customers well.”

  • Kerry Logistics receives “Most Honored Companies” accolade from Institutional Investor for the fifth

    Kerry Logistics receives “Most Honored Companies” accolade from Institutional Investor for the fifth

    Kerry Logistics Network Limited (‘Kerry Logistics’; Stock Code 0636.HK) has received the “Most Honored Companies” accolade in Institutional Investor’sannual All-Asia Executive Team ranking for the fifth year running, in addition to placing in the top three in six categories under the Transportation sector.

    Among the 41 companies in the sector, Kerry Logistics and its key executives ranked in the top three in the following categories, based on votes from buy-side analysts, money managers, and sell-side researchers at securities firms and financial institutions across the globe:

    ·      Most Honored Company

    ·      Best CEO – William Ma

    ·      Best CFO – Ellis Cheng

    ·      Best Investor Relations Professional – Iris Tsang

    ·      Best Investor Relations Team

    ·      Best Investor Relations Program

    ·      Best ESG SRI Metrics

    William Ma, Group Managing Director of Kerry Logistics, said, “We are delighted to be honored again for our dedicated efforts in maintaining a proactive investor relations strategy. As the global pandemic brings disruptions and uncertainties to our everyday lives, we believe it is more important than ever for us to provide transparency and support bilateral communication with the investor community. We place high priority in keeping our shareholders and investors abreast of Kerry Logistics’ latest corporate development, as well as our resilience and adaptability to changing conditions. Once again, we would like to thank Institutional Investor for the recognition and reaffirm our commitment to upholding global standards and adopting international best practices in investor relations.”

    Kerry Logistics has been named one of the “Most Honored Companies” since 2016. The 2020 All-Asia Executive Team ranking was based on the votes from 1,921 portfolio managers and buy-side analysts, and 611 sell-side analysts. For the Best Investor Relations Program category, companies were evaluated on nine performance attributes, namely, accessibility, strategy, IR team is well informed, the productivity of NDR/conferences/calls, responsiveness, business & market knowledge, consistency & granularity, ESG information and timeliness.

  • Tigers appoints Jana Schebera as new managing director for its China operations

    Tigers appoints Jana Schebera as new managing director for its China operations

    Tigers has appointed Jana Schebera as its new Managing Director, China, adding a further layer of freight forwarding expertise as the logistics provider continues to find growth in Asia.

    Prior to moving to Tigers, Jana spent more than a decade in the industry holding positions that included Managing Director for Hong Kong and South China at Rhenus Logistics, and business development roles at M+R Spedag Group.

    “What attracted me to join Tigers was the strong focus on IT solutions and the emphasis on adding value for our customers through technology which is quite different from traditional freight forwarding and logistics,” said Jana.

    “Furthermore, Tigers has a strong global footprint in B2C logistics, which I definitely see as the future of the industry.”

    Based in Tigers’ Tsing Yi e-commerce fulfillment facility in Hong Kong, Jana holds a Master’s degree from Humboldt University of Berlin, Germany, in Economics and Chinese Studies, and is currently working towards a second Master’s degree in Carbon Management from the University of Edinburgh, UK.

    “Jana brings a sound forwarding knowledge to the China team and having spent a few years in Shanghai not only understands the region well, but is fluent in Mandarin too,” said Andrew Jillings, Chief Executive Officer at Tigers.

  • Outdated last-mile delivery technology impacting on Transportation and Logistics operations finds new SOTI report

    Outdated last-mile delivery technology impacting on Transportation and Logistics operations finds new SOTI report

    Transportation and logistics (T&L) companies are losing customers and retailers may be missing opportunities to expand their business due to outdated last-mile delivery technology, according to a new global research report by mobile and IoT management solutions provider, SOTI.

    Despite online retail and T&L industry dealing with unparalleled demand and strict social distancing measures, the report discovered that almost half (49%) of all transportation and logistics companies globally, and 50% of those in Australia agree their organisation has outdated technology, rising to 56% of all large organisations (those with 5,000 to 10,000 employees worldwide).

    Outdated technology is losing customers

    Shash Anand, Vice President of Product Strategy, SOTI, said: “The COVID-19 pandemic has intensified the rapid shift we’re seeing from brick and mortar retail to e-commerce, and the stakes have never been higher. As consumers increasingly turn to online retailers to fulfil their purchasing needs, fast shipping is no longer a luxury – it’s an expectation. T&L companies are falling behind with outdated technology, especially around the last-mile delivery, and it is resulting in lost customers and missed opportunities.”

    Half (50%) of all T&L executives globally, and 36% of Australian T&L executives, whose organisations are using outdated technology, believe they will lose customers, or have already lost customers, because of it. While almost a third (30%) of all senior management directly attributed using legacy technology to falling behind their competitors.

    Opportunities are being lost

    This outdated technology is also affecting T&L companies’ ability to expand and/or respond to challenges in the current climate. More than a third (37%) of all companies globally, and 36% of those in Australian with outdated technology, said that legacy technology has prevented them from sufficiently upscaling during the COVID-19 crisis, while 36% of all companies globally, and 46% of those in Australia agreed their organisation would benefit from having improved real-time support for mobile devices during times of crisis.

    ‘Mobile-first’ strategy seen as the solution

    By adopting a mobile-first strategy, T&L companies can gain visibility into critical aspects of their supply chain and leverage real-time decision-making to improve workforce productivity and create better, more responsive experiences. Twenty-nine percent of all senior executives said that introducing or growing a mobile-first strategy is their current priority to drive their business forward.

    “In today’s fast-moving T&L sector, companies must adapt their supply chains with mobile technology to help simplify workflows and drive efficiency in their operations. Failing to do so could have a devastating effect on their business, especially now when speedy and trackable deliveries are no longer a ‘nice-to-have’, but a customer expectation,” says Todd Greenwald, General Manager, Heartland Computers, Inc.

    Meanwhile, two-thirds (65%) of all respondents, and 74% of those in Australia agreed their organisation would benefit or has already benefited from having an effective mobile-first strategy for the last-mile delivery. More than half (58%) of all, and 70% of those in Australia surveyed, who already have a mobile-first strategy for last-mile delivery, agree that it’s effective and has reduced their operational costs.

    “By implementing a robust mobile-first strategy, companies will not only be able to provide better customer experiences, but will increase speed, minimise costs, ensure transparency in the delivery channel for the customer and edge out the competition. Equipping T&L staff with the most up-to-date technology and having an integrated mobility and IoT management platform in place is not only a powerful customer retention strategy, but an effective operations strategy too.”

    About the report 

    The Last Mile Sprint: State of Mobility in Transportation and Logistics report, commissioned by SOTI, interviewed 450 IT decision-makers in the T&L industry across the U.S., Canada, UK, Germany, Sweden and Australia, to gauge their opinions and understand the trends and solutions that are driving them. To download The Last Mile Sprint: State of Mobility in Transportation and Logistics report, click here.

    About SOTI

    SOTI is the world’s most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provide the tools organisations need to truly mobilise their operations and optimise their mobility investments. SOTI extends secure mobility management to provide an integrated solution to manage and secure all mobile devices and connected peripherals in an organisation.

     

     

  • MSC Mediterranean Shipping has upgraded myMSC with a new online Instant Quote function

    MSC Mediterranean Shipping has upgraded myMSC with a new online Instant Quote function

    MSC Mediterranean Shipping Company has upgraded its e-business platform myMSC with the addition of a new online Instant Quote function. Customers wishing to use this tool will be able to quickly and easily get shipping rates for container bookings.

    Currently, the majority of MSC’s bookings are carried out offline, and it can take some time to complete a booking. Using Instant Quote, customers can generate an online quote in seconds, with just a few simple clicks, 24/7 online.

    They then have the option to instantly complete the booking with the generated quote on myMSC. Alternatively, they can save the quote or forward it to multiple contacts for booking at a later stage. The automated quote generation also reduces room for human error, further improving the efficiency of the process.

    The Instant Quote function is currently only available for shipping trade routes from North America to Europe and from Asia to Europe, with plans for the addition of more trades over the course of 2020.

    “The COVID-19 pandemic has accelerated the trend towards digitalization within the industry and the importance of engaging customers through multiple platforms, including through e-business. As such, this upgrade of myMSC is a clear illustration of our continuing efforts to invest in digital business transformation with the aim to improve efficiency and transparency, and to give our customers more options,” said Andre Simha, Chief Digital & Information Officer at MSC.

    The launch of Instant Quote is expected to significantly boost the number of MSC’s online bookings, and further unlock the value of myMSC as an e-business platform for customers.

    Using Instant Quote

    Customers will first need to login to myMSC at myMSC.com, or to sign up for an account if they do not have one yet. Upon login either through the desktop version or the myMSC iOS/Android app, customers can access the Instant Quote function.

    By selecting the starting and ending points of the shipment and the equipment size, customers can see the options for shipping rates. Details such as the shipping window, estimated transit time, routing and the charges included in the quotation will be clearly displayed.

    The tool can be used for bookings of standard-sized (20 and 40 feet) and High Cube (40 and 45 feet) dry containers. For locations where intermodal services are available, customers can opt for end-to-end rates from the origin to destination.

    MSC has ensured a seamless integration of the Instant Quote function into myMSC, and a smooth overall user experience for customers. This new function adds on to the list of e-business tools available in myMSC, such as ability to do e-bookings, retrieval of documents such as booking confirmations and arrival notices, oversight of bookings via a dashboard, creation and submission of Shipping Instructions, submission of Verified Gross Mass (VGM), tracking of shipments and receiving of notifications.

     

  • Dematic Awarded Automation Project for Two Americold Temperature-Controlled Warehouses

    Dematic Awarded Automation Project for Two Americold Temperature-Controlled Warehouses

    Dematic announced today it has been awarded an automation project for two temperature-controlled warehouses with Americold, a leading temperature-controlled infrastructure and supply chain solutions and services company, to improve efficiency for a major grocery retailer in the U.S.

    The Dematic integrated solution includes goods-in receiving, automatic delayering, tray handling, sortation, automatic pallet building, dispatch trailer sequencing and ergonomic case picking. The solution will feature both a Dematic high-bay unit load AS/RS for pallets and the Dematic Multishuttle® for case buffering and sequencing. The combination of these technologies, managed and operated by Dematic software, creates the most effective compact mixed-case handling solution on the market.

    “At Americold we have a unique lens into the temperature-controlled supply chain. To help us offer world-class service to our customers, we were seeking an automation partner to facilitate the future hyper-connected, enabled supply chain in retail fulfillment,” stated David Stuver, Executive Vice President of Supply Chain Solutions at Americold. “With large-scale global capabilities and innovative automation solutions, Dematic is an ideal partner to help us create state-of-the-art facilities that will help Americold transform the supply chain.”

    The new facilities will be true four-wall automated solutions with automated mixed-case palletising systems to ensure cube optimisation improvements. Highly efficient packing will mean fewer trucks needed for delivery, and shelf-ready pallets will allow for the quickest possible stocking of store shelves.

    Bernard Biolchini, CEO, Dematic Americas stated, “The Dematic Center of Excellence for Grocery worked in true partnership with Americold to develop the right solution. These fully automated facilities, powered by Dematic iQ software, will provide immense operational flexibility, supporting an omnichannel experience and multi-channel growth.”

    About Dematic

    Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centres, manufacturing facilities and service centres located in more than 25 countries, Dematic’s global network of 8,000 employees have helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, a global leader in industrial trucks, supply chain solutions and related services, and a leading provider of warehouse automation. 

    About Americold Realty Trust

    Americold is the world’s largest publicly traded REIT focused on the ownership, operation, acquisition and development of temperature-controlled warehouses. Based in Atlanta, Ga., Americold owns and operates 183 temperature-controlled warehouses, with over 1 billion refrigerated cubic feet of storage, in the United States, Australia, New Zealand, Canada and Argentina as of March 31, 2020. Americold’s facilities are an integral component of the supply chain connecting food producers, processors, distributors and retailers to consumers.

     

  • DHL adapts mobile-first approach in new online platform

    DHL adapts mobile-first approach in new online platform

    DHL Global Forwarding has launched myDHLi, a fully integrated online platform for its freight forwarding customers. The platform merges existing online services like myDHLi Quote + Book and myDHLi Analytics with new services and features, and it can be accessed in all devices with a browser including tablets and smartphones.

    The launch begins with a pilot phase including selected customers from five continents (North America, Europe, Asia, Australia, Africa). myDHLi is being rolled out in waves to ensure a smooth region-by-region transition. Interested customers can register for onboarding to myDHLi. Regular updates based on customer feedback will be shared. The previous customer portal, DHLi, will be available until the myDHLi roll-out is complete.

    Mobile-first approach

    The designers adopted a mobile-first approach for seamless use on all devices. Built-in popular social media features like follow and share functions simplify communication along the supply chain by enabling customers to exchange information with colleagues, customers and suppliers. Furthermore, data can be easily analyzed and exported or directly integrated to own systems, based on a suite of APIs.

    “Despite accelerating digitalization and super-fast connectivity customers have a need for reduced complexity. And that is exactly what our tool does,” says Tim Scharwath, CEO DHL Global Forwarding, Freight. “We have created a one-stop customer portal that is tailored to the needs of our customers. By combining services like online quotation and booking with shipment tracking, document accessibility, and data analyses we are creating not only 360-degrees visibility, but also have laid the foundation for customers to manage their logistics — anytime and anywhere.”

    He added: “We strongly believe that digitalization bears the potential to ease and improve the daily business of shippers and freight forwarders simultaneously. This is even truer during unpredictable and challenging times such as those we are currently facing with COVID-19, and which might now act as an accelerator for digitizing the industry. That is what digitalization means to us and why we made it a cornerstone of our strategy 2025.”

    myDHLi’s highly intuitive user interface makes it easy to use and ensures that customers have all relevant information at hand. Reflecting already well-established social media functions like follow and share, relevant information can be easily accessed across organizations and trading partners. Completely transparent management of freight rates, offers, transport modes, carbon emissions, and all other relevant shipment data is readily available with just a few clicks and can be displayed in detailed analyses and reports. One of the most unique aspects is the benefit of full visibility and control over all shipping and transport modes, 24 hours a day, 7 days a week.

    Developed completely in-house, the platform’s new tracking service uses end-to-end information to make shipments across air and ocean visible nearly in real-time. This gives users complete control — from pick-up to final delivery.

    The service also offers raw data Excel extracts. Another new feature is myDHLi Documents, which offers quick and easy access to downloadable shipment documents. All documents — quotes, commercial invoice, packing list, house bill, invoice, proof of delivery, etc. — are stored in one place.

    myDHLi features a modular build-up. Users can individualize their portal by selecting the specific services they want. Thanks to the single sign-on registration process, all services are available from the beginning. No additional registration or sign-in processes are needed. myDHLi is free of charge for all DHL Global Forwarding customers.

  • Kerry Logistics forms new joint venture in Sri Lanka

    Kerry Logistics forms new joint venture in Sri Lanka

    Kerry Logistics Network Limited (‘Kerry Logistics’; Stock Code 0636.HK) announced a new joint venture, Kerry Logistics Lanka (Pvt) Ltd (‘Kerry Lanka’), formed with IAS Holdings (Pvt) Ltd in Sri Lanka to strengthen its international freight forwarding (‘IFF’) capabilities in South Asia.

    Headquartered in Colombo, Sri Lanka, Kerry Lanka sits at the strategic crossroads of East Asia, South and South East Asia, Africa and Europe. As part of Kerry Logistics’ South Asia operation, Kerry Lanka operates an office in Colombo, as well as a bonded facility and office for export purposes at the Bandaranaike International Airport.

    In 2019, 46% of the total export of Sri Lanka derived from the textiles and garments industry, amounting to US$5.6 billion, according to the Central Bank of Sri Lanka’s external sector performance review. There are more than 300 apparel manufacturers in Sri Lanka, which are well connected to the super brands in Europe and the US. Kerry Logistics’ expansion to Sri Lanka will enable it to tap into the opportunities therein by offering a suite of services consisting of air and ocean freight, customs brokerage, inland trucking, multi-country consolidation, project cargo, warehousing and value-added services such as pick/pack, purchase order management, quality control, packaging and labelling, garment-on-hangers and entrepôt services.

    Patrick Cheah, Executive Director – Global Air of Kerry Logistics, said, “Located in Sri Lanka, the intersection of freight routes in South Asia, Kerry Lanka will become a significant hub for Kerry Logistics and give a strong boost to our global connectivity. Plans are also in place to aggressively focus on the upstream of the supply chain to support the fashion industry vertical. The forming of the joint venture also marks the deepening of our presence in the South Asian subcontinent, rounding out our full suite of services in the region.”

    In addition to Kerry Indev Logistics in India, Kerry Logistics has also established a subsidiary in Pakistan in 2018 to extend its footprint in the Indian subcontinent.

  • Li & Fung to delist this month

    Li & Fung to delist this month

    The privatization and delisting of Li & Fung Limited is set to proceed this month after 97 percent of shareholders who were not a party to the transaction voted in favor of the move.

    The key vote paves the way for Golden Lincoln Holdings I Limited, owned by the Fung Family and Singapore-based global logistics warehouse operator GLP, to purchase all the shares of Li & Fung. The company expects to delist on May 27 after a court hearing in Bermuda, where the company is registered, which scheduled for May 21. These are the final steps in the process.

    “I am pleased that our shareholders are supportive of the privatization proposal for Li & Fung,” said William Fung, group chairman.

    Li & Fung, which has been listed in Hong Kong for nearly 30 years, will remain under the control of the Fung family, which will hold 60 percent of the voting shares in the business, post-delisting. GLP will hold the remaining 40 percent of the voting shares and 100 percent of the non-voting shares, resulting in the effective economic ownership of 67.67 percent of Li & Fung.

    In a statement, the company said its plan to create “the Supply Chain of the Future remains more relevant than ever” with the digital disruption to retail and the ongoing uncertainties of the US-China trade war, compounded by the dramatic impact of Covid-19 on retail supply chains.

    “With the breadth and depth of its global sourcing and production platform, pan-Asia logistics network, and industry-leading digital product development capabilities, Li & Fung is helping retailers and brands navigate a highly uncertain and ever-changing global environment.”

  • DHL adds American flights due to COVID-19

    DHL adds American flights due to COVID-19

    DHL Express has seen imports from Asia to the Americas increase substantially as it helps battle COVID-19. Asian imports, coming primarily from China, are up 70% year-on-year, with DHL Express moving more than 168,000 shipments of masks, gloves, respirators, and disinfectant products into the Americas in just one week.

    Air capacity has been reduced with airlines canceling flights, so DHL has increased its services, with additional flights and charters meeting the demand for PPE shipments.

    The America’s hub at Cincinnati/Northern Kentucky International Airport welcomed an extra flight to Canada to transport 45,000 shipments of masks and other items in April. Another flight from London was added and a Cincinnati-Los Angeles-Sydney-Singapore route was added using a Boeing 777 Freighter, bringing the total to seven flights a week.

    DHL Express sent 10,000 shipments to the Americas via Miami, Florida, with 180,000 test kits going to Central America in March.

    Miami has also benefitted from connections to Brussels, Belgium, offering 225 tons of capacity per week.

    DHL Express is working with governments in Central America to transport equipment including 60 valves for digital respirators in Guatemala and test kits in Honduras.

    In South America, the first 5,000 test kits arrived in Quito, Ecuador, two weeks ago followed by another 50,000 last week.

    DHL Express donated 10,000 N95 protective masks to the Northwell Health network of hospitals and healthcare facilities across New York state.

    The masks had been flown in from abroad via the DHL Express Gateway facility at New York’s John F Kennedy airport.

    Mike Parra, CEO of DHL Express Americas, said, “We’re open for business and our operations are being mobilized around the world to deal with this global crisis. We have been largely focused on bringing the much-needed supplies to protect and support frontline employees from all industries, particularly the medical professionals and first responders who continue fighting to keep us safe and essential businesses running.”

  • DHL Survey Reveals COVID-19 Impact on International Trade

    DHL Survey Reveals COVID-19 Impact on International Trade

    In addition to the current economic issues caused by COVID-19, there are other significant events in 2020, such as the U.S. presidential election and the United States-Mexico-Canada Agreement (USMCA) implementation, which could directly affect international trade.

    To collect deeper insights into how businesses are being impacted by COVID-19 and capture their perspectives on international trade developments, DHL conducted a survey of U.S. SMEs, including its customers.

    Key findings from the more than 2,000 responses include:

    • COVID-19 causes pullback on international business outlook: Almost half (49%) of respondents said the coronavirus has resulted in them taking a more conservative approach to their business’ global trade strategy. Only 15% are taking a more aggressive approach, while 36% are staying the path on their international approach as a result of coronavirus. It is no surprise that the majority are being conservative since according to our survey, overwhelming 78% of respondents have had business revenues decrease either slightly or significantly due to COVID-19.

    • International policies will the tip scales at the voting booths: An overwhelming majority (78%) of respondents said the U.S. presidential candidate’s view on international trade will affect the way they vote this election year.

    • Business owners are willing to make sacrifices to make trade easier: 37% would forgo all their vacation for a year if it guaranteed no additional international trade barriers/regulations for their business.

    • Asia remains a top business target: Despite COVID-19 originating in China, almost one-third (32%) of respondents said Asia is the top priority region for their business this year. In last year’s survey, 21% selected Asia as their top priority region. The YOY increase in confidence in Asia is likely due to progress in potential relief with China tariffs. Additionally, other countries in Asia, such as Vietnam and Japan, have emerged as top trade and manufacturing partners for U.S. businesses as a result of the U.S.-China trade war.

    Rosemary Coates, President of Blue Silk Consulting and a columnist for Supply Chain Management Review, feels that relations between the U.S. and China remain fragile:

    “The U.S. government is creating even more animosity toward China, blaming them for the pandemic and threatening more tariffs in retaliation for allowing the virus to spread to America,” she said. “This is creating an even bigger gap in cross-border trade and cooperation that will likely enflame the trade wars even further.”

  • DHL helps Australia to Import Goods

    DHL helps Australia to Import Goods

    DHL Global Forwarding has been selected to be part of new air freight network launched by the Australian government to bridge air freight capacity gap.

    The Australian Department of Agriculture has identified supply chain disruptions as the biggest threat to farmers and fishermen in the country, where around 65% of agricultural products are exported, with a majority going to China, Japan, the United States, South Korea and several Asia Pacific countries.

    DHL Global Forwarding Australia reveals that virtually all of its high-value perishables exports, including fruits, vegetables, pre-marinated and fresh meat, seafood and dairy products, are now catered to food retail businesses such as supermarkets. This is in contrast to the pre-COVID supply chain distribution dominated by wholesale networks where some 70% of the company’s food exports typically go to foodservice businesses.

    DHL Global Forwarding, the leading international provider of air, sea and road freight services, has been appointed to be part of the new air freight network established by the government to facilitate international freight as commercial airlines tepidly return to normalcy.  The network will allow the Government’s $110 million International Freight Assistance Mechanism (IFAM) to ramp-up assistance to exporters and re-establish global supply chains, in turn also assisting importers of essential goods, such as healthcare supplies, personal protective equipment, automobile spare parts, and construction and manufacturing materials.

    Bernie Cooney, Perishables and Livestock Manager, DHL Global Forwarding Australia commented: “In perishables logistics, time is of the essence as fresh meats and produce need to arrive with their freshness and quality intact, and that is now possible as we can secure capacity through the air freight network for our customers. We are working towards restoring supply chains for all our customers. We are hopeful that with these measures, we can start to restore some of the pre-COVID volumes for perishable exports, and more if the Asian markets start to open up again once containment measures prove successful.”

    Import of much needed Personal Protective Equipment (PPE) and essentials to keep businesses going

    In addition to the export of high-value perishables, DHL Global Forwarding is supporting the Australian Government IFAM program with the import of critical products like PPE and other essential goods.

    George Lawson, Country Manager of DHL Global Forwarding Australia added: “Trade, which is the lifeblood of our economy, has been heavily impacted by travel restrictions arising from the Covid-19 pandemic. As the market leader in the export of premium agricultural products and the import of healthcare, technology and infrastructure goods, we are uniquely positioned to support the Australian Governments IFAM program in jumpstarting trade activity. With our team of global trade experts, worldwide network and digital solutions, our aim is to improve lives by keeping Australian businesses running.”

  • Lalamove partners with Klook in Hong Kong for food-delivery service

    Lalamove partners with Klook in Hong Kong for food-delivery service

    Hong Kong on-demand delivery startup Lalamove and travel-activities booking platform Klook have collaborated to offer a new express food-delivery service to support the local food-and-beverage industry.

    Available on Klook as “A Guide to the Best Meal” until March 31, consumers can order from six partner restaurants with no location restrictions to then arrange a delivery time through Lalamove.

    Klook has also introduced its ‘Grab n Go’ self pick-up takeaway service with its partners, available until May 31.

    “We are now exploring more F&B experiences and looking into leisure activities, to diversify our activities spectrum and bring the most fantastic experiences to our customers,” said Percy Kwan, Klook’s marketing director for Hong Kong.

    The latest government figures indicate a 14.3-per-cent year-on-year drop in fourth-quarter Hong Kong restaurant receipts. The partnership between the two local unicorns aims to help food establishments open up new sales and promotional channels by offering consumers convenience along with discounts and food packages.

    As citizens opt to stay-in and employees work from home during the coronavirus crisis, a dramatic surge in online food deliveries has created new business opportunities for other local players as well, including Foodpanda, which has launched a 15-minute express-delivery service.

  • Vietjet to venture into cargo business in Malaysia

    Vietjet to venture into cargo business in Malaysia

    In order to enhance and further develop its cargo network, the new-age carrier Vietjet is pleased to announce that its subsidiary and cargo arm, Vietjet Cargo is opening a tender for a cargo General Sales Agent (GSA) in Kuala Lumpur and is inviting companies to bid for the first time in Malaysia on February 2020.

    The GSA will be responsible for all the commercial activities for sales, marketing and promotion on Vietjet’s flight network connecting to over 400 flights daily covering more than 140 destinations across Vietnam and internationally such as Malaysia, China, Japan, Korea and Taiwan, etc. which includes a daily flight from Kuala Lumpur to Ho Chi Minh City.

    The GSA will also be actively controlling the pricing policy and space management, working with the cargo warehouse and ground handling agency, supervising the operations, maximizing the uplifted cargo and securing the service level commitment to clients directly.

    Nguyen Thanh Son, Vietjet Vice President, said: “At Vietjet, we believe in diversification to create sustainable business prospects. Following the establishment of Vietjet Cargo in 2014, we have independently and strategically developed and grown demand for air cargo services in Vietnam in addition to our main function as a commercial airline. Today, we have grown internationally, taking the necessary steps to expand our cargo business to the Malaysian market.

    To-date, Vietjet has transported nearly 100 million passengers in Vietnam with a fleet of 80 Airbus aircraft, comprising the Airbus A320/A321 aircraft, a world-class high-tech airplane in the aviation industry, with a capacity of four to five tons of cargo per flight and more.

    Moving forward, Vietjet will continue to work towards the establishment of its subsidiaries in the aviation industry worldwide, bringing a wide range of services and business opportunities to potential partners not only in Malaysia, but also in other countries while expanding Vietjet’s flight network globally.

  • Tigers Australia boosts e-commerce processing capacity with new omni-channel facility in Sydney

    Tigers Australia boosts e-commerce processing capacity with new omni-channel facility in Sydney

    Tigers has opened a new omni-channel facility in Yennora, Sydney, Australia to meet rising demand in domestic and cross-border e-commerce for B2B, B2C fulfilment and retail scan pack.

    The omni-channel warehouse is fitted with Tigers’ Automated Transport Sortation System and SmartHub: Connect (SH:C) technologies that enable customers to manage orders and view their inventory remotely.

    “The way we all shop is changing and will continue to change,” said Frank Cafasso, Managing Director (MD) Tigers Australia.

    “The Yennora facility, with its state-of-the-art systems, will keep Tigers agile in adapting to the evolving e-commerce market.”

    “The new warehouse’s upgraded capabilities will allow us to facilitate a variety of storage mediums, and with its centralised processing area, the facility will offer increased scalability as the market grows.”

    The new facility expands Tigers’ processing capacity at its Sydney operations to 17,000 pallet locations.

    “E-commerce in Australia will increase not only for domestic but also international (cross-border) trade, and our new Sydney facility is expected to handle an initial 20 percent of our B2C e-commerce traffic, with predicted yearly increases,” added Cafasso.

    The facility will process a range of consumer goods including, cosmetics, apparel, giftware, manchester and homeware among others.

    The new facility is part of Tigers’ two-year strategy to invest in e-commerce and B2B verticals, and similar facilities are planned for construction in Sydney and Melbourne.

    SH:C is the world’s first combined freight, e-commerce, and logistics portal, which gives customers end-to-end visibility of the supply chain globally, from transport, to e-commerce fulfilment delivering cost-effective and customisable solutions.

    The Sydney hub is part of an ongoing global expansion plan for Hong Kong-headquartered Tigers, and the facility was developed by Fife Capital.