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Tag: DHL

  • DHL takes 2-wheeled ride to Southeast Asian growth

    DHL takes 2-wheeled ride to Southeast Asian growth

    DHL is making headway in Southeast Asia’s highly competitive ground shipping market largely by adopting a so-called microdelivery model employing motorcycles.

    In the two years since entering Thailand’s door-to-door-delivery sector, DHL has built up a network of 200 service locations and will raise the tally to at least 1,000 this year. It has also amassed a fleet of motorcycle couriers, recognizable by the yellow shipping containers on their bikes.

    “I feel at ease whenever I see the DHL logo,” said a 43-year-old man who frequently purchases clothing and electronics online.

    Retailers have similarly warm sentiment. “Delivery satisfaction is directly linked to an online store’s ratings,” said a representative of a womenswear seller that does business with DHL.

    DHL has already established a strong track record in Thailand through its international air transport and corporate-client logistics businesses. Its regular local staffers number more than 500.

    The package volume DHL handles for e-commerce clients has climbed to 15 million units a year. DHL can pick up and pack an item for a seller when needed, and deliver the item to the recipient in one or two days. Customers can pay with cash upon receiving the item.

    This type of home delivery service has yet to fully take root throughout Southeast Asia. DHL has sought to get a head start by setting up shop in Malaysia and Vietnam last year. It now has 1,000-plus service locations in three countries, with short-term plans to expand the network to thousands of locations.

    Online shopping is on the verge of igniting the home delivery business in Southeast Asia. The home delivery market in six key nations of the region will grow to $7.5 billion in 2020, or more than double 2015 levels, according to Nomura International (Hong Kong). Online retailing’s share is expected to rise to 38% from 15%.

    “There is currently no single global player in e-commerce logistics that is able to offer an end-to-end solution from fulfillment, cross-border to last-mile delivery” besides DHL, said Charles Brewer, CEO of DHL eCommerce.

    The DHL group also has the Chinese market, where it established a footprint before heading to Southeast Asia. “China has massive growth potential for outbound cross-border e-commerce,” Brewer said. Southeast Asia, with its population of 600 million, is key to realizing its promise.

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  • DHL Launches Same-Day Delivery for E-commerce Merchants

    DHL Launches Same-Day Delivery for E-commerce Merchants

    DHL eCommerce launched a same-day and next-day delivery service for online retailers that is targeted to compete with Amazon, FedEx Corp., UPS Inc., and the U.S. Postal Service.

    The Parcel Metro service is a network of local and regional delivery vendors and crowd-sourced drivers and vehicles designed to ensure flexibility and capacity in last-mile deliveries, according to DHL. It has begun operating in Chicago, Los Angeles and New York, and DHL plans to expand the service to Atlanta and Dallas in the second quarter, San Francisco in the third, and Washington, D.C., later this year.

    DHL’s software platform allows it to find the best drivers for each route. Customers can choose from several delivery time windows, including two-hour, same day and next day, as well as their preferred delivery address. Consumers can use a mobile device to track shipments in real-time, send instructions to their courier, reschedule a delivery and rate the experience. Retailers can customize the mobile interface with their own branding.

    “DHL Parcel Metro is part of a number of innovations we are actively implementing, including augmented reality glasses for greater pick accuracy, ‘follow me’ robots and autonomous vehicles,” said Charles Brewer, CEO, DHL eCommerce.

    E-commerce sales grew 16% in 2017 while total retail sales grew 4.4%, according to the U.S. Census Bureau.

  • DHL Express officially opens its new Brussels Hub

    DHL Express officially opens its new Brussels Hub

    DHL Express, the worldwide leader in logistics and express delivery, today opened its new regional hub at Brussels Airport. The state-of-the-art hub is equipped with the most recent logistics technology and will almost quadruple the capacity of DHL Express in Brussels to 42,000 shipments per hour. The hub, an investment of over 140 million euros including lease expenses, has seen the creation of an additional 200 new DHL jobs to date at the airport, three years earlier than initially planned.

    Ken Allen, CEO DHL Express said: “Brussels plays a crucial role in the worldwide DHL Express network. Brussels Hub is one of our largest hubs in the world and because of its location in the logistics heart of Europe, it also plays an important role in connecting companies from this region with the world. This new hub is a key part of our worldwide investment plan and will support our growth, the efficiency of our network and the high level of quality for which customers turn to DHL Express.”

    The new 36,500m² hub (including warehousing and offices) almost quadruples the capacity of DHL Express in Brussels. At full capacity, the hub’s two automated sorting systems can process up to 42,000 packages per hour, making it the fifth largest hub in the global DHL network. It offers air and ground links to a broad number of European destinations, as well as direct intercontinental connections to the Americas, Middle East and Africa.

    Koen Gouweloose, Vice President of DHL Brussels Hub, said: “This new hub is a great example of some of the latest state-of-the-art logistics technology. It allows us to process even more packages even more quickly and efficiently. As a hub, this allows us to play an important role in the network, while paying close attention to security and working conditions for our 1,200 employees, who are in turn ensuring that our clients are receiving the great service they expect from DHL Express.”

    At the official opening of the new hub, DHL Express welcomed 200 VIP guests, among them Belgian politicans, including Vice Prime Minister and Minister of the Interior Jan Jambon, Vice Prime Minister and Minister of Digital Agenda, Telecom and Postal Services Alexander De Croo, Federal Minister of Mobility François Bellot, and Flemish Minister of Mobility Ben Weyts, and major customers, such as the RSC Anderlecht football club and luxury leatherwear producer Delvaux.

    Danny Van Himste, Managing Director of DHL Express Belgium and Luxembourg, said: “The new hub allows us to provide an even better service to our customers. We can help Belgium be even better connected to Europe and the world. We are addressing the needs of customers of all sizes and from all industry sectors in the Belgian market. With the hub giving us extra capacity, speed and flexibility, national borders should be no barrier to our customers.”

    As part of DHL’s GoGreen program the new hub reduces the company’s ecological footprint by 768 tons of CO² per year, thanks to its more efficient sorting techniques and better insulation. It is also certified to the TAPA ‘A’ security standards.

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  • DHL to set up Malaysia’s first Global Centre of Excellence

    DHL to set up Malaysia’s first Global Centre of Excellence

    Global logistics company DHL will set up its first Global Centre of Excellence (GCOE) in Malaysia at Iskandar Malaysia, the company announced today.

    The centre, which is expected to be operational in the second quarter of this year, will be set up by DHL in collaboration with Iskandar Innovations Sdn Bhd, a wholly-owned subsidiary of Iskandar Investment Bhd.

    The GCOE will provide supply chain consultancy services, and support businesses to design logistics solutions specific to some of Iskandar’s key industries including Automotive, Energy, Engineering & Manufacturing, Life Sciences & Healthcare and Technology.

    The centre also has the capabilities to power the region’s logistics ambitions with networking sessions and workshops where companies and industry experts come together to share best practices, to brainstorm innovative ideas that will form the future of Iskandar Malaysia.

    “We want to create an ecosystem within Iskandar Malaysia and to establish a single network that is conducive to all companies to explore and set up business in the region as their gateway to markets around the world,” GCOE Iskandar Malaysia managing director Philip Chu said in a statement.

    “Coupled with DHL’s sector-specific experience, it will underpin the bespoke logistics solutions that the GCOE will offer to the local industry.”

    Iskandar Investment president and chief executive officer Datuk Khairil Anwar Ahmad, meanwhile, said the creation of the GCOE will push the Iskandar region to the next level.

    “A strong base of logistics solutions and talent will not only allow the Iskandar region to achieve its ambitions of becoming an ASEAN supply chain hub, but also provide vital trade connectivity between its core industries and overseas markets where opportunities are aplenty,” he said.

    “As Iskandar’s population and foreign investment levels continue to rise steadily, the GCOE will play a strategic role in creating the job opportunities and export growth that underpin the region’s economic plans for the future.”

    DHL president, Global Fast Growing Enterprise and Regional head, Customer Solutions and Innovation Asia Pacific, Alfred Goh said the new GCOE could be linked to other GCOEs in the group.

    “The establishment of the GCOE will bring Iskandar’s supply chain capabilities up to speed with those of other logistics hubs in the region, including nearby Singapore where DHL has already run a Supply Chain Centre of Excellence (SCCE) for the last 10 years,” he said.

    “By complementing pure logistics skills and solutions with broader business development, market insights, and networking with key decision-makers around the world, we believe the GCOE will help Iskandar align its logistics investments with global demand and market forces more closely than ever before.”

    DHL had in 2007 established a similar SCCE in neighboring Singapore that delivered multi-million-dollar returns within its first 36 months of operation.

  • DHL Express launches inaugural passenger-to-freighter A330-300

    DHL Express launches inaugural passenger-to-freighter A330-300

    DHL Express has welcomed its first ever Airbus A330-300 aircraft at its Penang Gateway, making Malaysia the first country in the world to operate the first of its four A330-300s.

    In a statement today, the international express services provider said the A330 will join the DHL Express fleet under a new passenger-to-freighter (P2F) deal with Elbe Flugzeugwerke (EFW), a joint venture between Airbus and Singapore Technologies Aerospace.

    DHL Express Malaysia & Brunei managing director Christopher Ong said Asia Pacific is one of the fastest growing regions driven by e-commerce trade.

    “By welcoming our first A330-300 P2F aircraft, we are ready to service increasing e-commerce volumes from Malaysia, which is expected to show a compound annual growth rate (CAGR) of 17.9% from now to 2022,” he said.

    He added that Malaysia’s trade performance is expected to maintain its growth momentum and hit RM1.8 trillion in 2018.

    “Being the only logistics company in the world to own and operate the A330-300 P2F aircraft, DHL will be able to enhance service standards and match e-commerce merchants’ and buyers’ demands,” he said, adding that the flight will be servicing the Vietnam and Hong Kong markets.

    Ong said the company’s improved capabilities will further support Malaysia’s economy by facilitating its customers’ access to the global markets, while embracing the fourth industrial revolution.

    With 33 per cent more freight capacity per flight, DHL Express said it aims to strengthen their delivery capabilities across its network, while enhancing its capacity to deliver more shipments than ever before.

    The A330-300 P2F will provide additional high-volume, low-density capacity in Malaysia with a gross payload of 61 metric tons.

    It will also import and export goods six times weekly from Penang to Hong Kong. The converted A330-300 P2F features a range of updates including reinforcements to its fuselage, floor structure, door frame shell, newly-installed safety barrier nets and a powered cargo loading system.

    “Our eyes are fully set on investing in the future. We have pioneered passenger-to-freighter conversions since 1997, and our innovation in efficiently expanding our fleet is aimed at further strengthening the DHL Express regional network,” said Ong.

    DHL Express said the Penang Gateway will continue to play a major role in facilitating greater connectivity to the key markets with a total fleet of two aircraft, 30 vans, 25 trucks and nine bikes.

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  • DHL gives India top ranking for growth in the ‘Big Seven’

    DHL gives India top ranking for growth in the ‘Big Seven’

    India’s economy holds the brightest growth prospects of the world’s seven largest economies, according to results from the Global Trade Barometer (GTB) from logistics company DHL.

    GTB analytics assigned India the highest growth indices of the seven countries assessed, due to strong and sustained increases in both air and ocean freight in and out of the country.

    The country’s trade in machinery and high-tech goods continues to underpin its growth, while increased imports of industrial raw materials point to an extended period of trade development for the nation.

    “More than any of the world’s largest economies, India’s major industries have displayed levels of resilience and growth that will buoy business confidence in the short-to-medium term,” said George Lawson, managing director, DHL Global Forwarding India.

    “India’s economy has built up terrific momentum in recent times: Since 2008, its GDP has risen every single year to US$2.44 trillion last year, more than double the levels of a decade ago. As the country continues to invest heavily in infrastructure, we expect it to continue its upward trajectory for the foreseeable future.”

    According to the GTB, businesses in India can expect ocean trade to further improve on already-high levels, largely thanks to demand for commodities and industrial materials from overseas.

    Air freight demand is projected to remain stable at its current highs, sustained by growth in machinery and technology imports. Both India’s air and ocean freight forecasts proved stronger than those of any other country in the GTB — in large part due to every major sector making a positive contribution to the country’s trade.

    Developed jointly by DHL and Accenture, the GTB provides a quarterly outlook on future trade, taking into consideration the import and export data of seven large economies: China, South Korea, Germany, India, Japan, the United Kingdom and the United States. Together, these countries account for 75 per cent of world trade, making their aggregated data an effective bellwether for near-term predictions on global trade. The GTB, which assesses commodities that serve as the basis for further industrial production, predicts that global trade will continue to grow in the next three months, despite slight losses in momentum.

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  • DHL to offer more secure shipment service in Indonesia

    DHL to offer more secure shipment service in Indonesia

    DHL Global Forwarding, the air and ocean freight specialist of Deutsche Post DHL Group, has obtained an Authorized Economic Operator (AEO) certification by Indonesia’s customs authority, The Directorate General of Customs and Excise. The AEO certification will allow DHL Global Forwarding Indonesia to provide secure and quality logistics services while offering cost savings that can help customers become more globally competitive.

    The AEO accreditation is a cornerstone of the World Customs Organization’s (WCO) SAFE Framework of Standards to Secure and Facilitate Global Trade, and to date, fewer than 70 companies in Indonesia have been recognized with the certification. The country’s adoption of the AEO program as part of its ongoing Customs and Excise Reform will give trusted companies like DHL Global Forwarding a number of added benefits, including fewer physical consignment checks and preferential treatment in terms of customs regulations. Under the AEO principle of Mutual Recognition, DHL Global Forwarding will now also benefit from being part of a global supply chain that connects AEO-certified organizations, further decreasing shipment time.

    Thomas Tieber, CEO for ASEAN and South Asia, DHL Global Forwarding, said: “Global trade continues to grow positively, and this raises important security concerns for customs authorities around the world. However, stricter security and safety measures alone risk increasing the complexity of cross-border movement of goods and adding transaction costs to the overall supply chain process, potentially impacting the ability of all participants to remain globally competitive.”

    With the AEO, the Indonesian Directorate General of Customs and Excise has helped to ease processing at ports, reduce logistics cost and promote greater ease of business in Indonesia. The Indonesian Directorate General of Customs and Excise also plan to increase the number of AEO-certified companies in Indonesia so as to amplify end-to-end trade synergies and provide a safe and secure trading environment in the country.

    The program shares the same methodology as ISO in terms of implementation, execution, risk assessment and management engagement. To obtain AEO certification in Indonesia, DHL Global Forwarding set up a dedicated AEO team to ensure the business met or exceeded rigorous logistics and customs-related criteria, and high accounting and security standards, as well as proved financial solvency, among other requirements.

    Vincent Yong, Managing Director, DHL Global Forwarding Indonesia, said, “Achieving AEO status in Indonesia not only confirms our commitment to high safety and supply chain security standards in global trade, but also serves as a strong argument for our customers when choosing a logistics partner. The certification will enable us to offer an even more efficient service and deliver better value for our customers.”

    World Customs Organization (WCO) launched the SAFE program globally post 9-11 incident in New York to encourage customs authorities and certified businesses such as logistics providers, exporters and shippers, to be jointly responsible for safe and secure cross-border transactions and keep world trade flowing swiftly. WCO is an independent intergovernmental body whose mission is to enhance the effectiveness and efficiency of customs administrations. There are 182 WCO members, which together process about 98 per cent of world trade.

  • DHL appoints Skerry Palanga as new Country Manager in Papua New Guinea

    DHL appoints Skerry Palanga as new Country Manager in Papua New Guinea

    DHL Global Forwarding, the leading international provider of air, sea and road freight services, has appointed Skerry Palanga as Country Manager, Papua New Guinea. With the appointment, Palanga will lead and manage the country’s operations and be responsible for driving its business growth.

    Prior to this appointment, Palanga was the National Operations Manager where he was instrumental in the set-up and transportation of telecommunication equipment for the first mobile network in Papua New Guinea. While directing the mammoth project, Palanga managed the entire logistics solution which covered numerous sites across the country. During his 14-year tenure in DHL Global Forwarding, Palanga had also successfully established the operations in Port Moresby and Lae which has remained sustainable today.

    Kelvin Leung, CEO, DHL Global Forwarding, Asia Pacific, said, “A veteran freight forwarding professional, Skerry has built a wealth of experience and first-hand knowledge of day-to-day operations — having risen through the ranks in DHL over the last 14 years.  His appointment to this new role is a valuable addition to DHL, as we continue to expand our footprint in Asia Pacific. With his strong knowledge of the country, I’m confident that Skerry will bring with him the agility and flexibility needed to help us realize this market’s full potential, amid the anticipated growth in freight volumes.”

    Based in Port Moresby, Papua New Guinea, Palanga will report to Tony Boll, CEO, DHL Global Forwarding, South Pacific.

    Tony Boll, CEO, DHL Global Forwarding, South Pacific, said, “We are delighted to welcome Skerry onboard as we further our growth momentum in Papua New Guinea. We have every confidence that Skerry will continue to drive great business outcomes — supported by his extensive industry experience and in-depth knowledge of the local business culture. We look forward to achieving new and greater heights in this market, as we continue to capitalize on rich growth opportunities within the South Pacific region.”

    Skerry Palanga, the newly-appointed Country Manager for Papua New Guinea, DHL Global Forwarding said, “I am excited to lead the charge in nurturing our business in Papua New Guinea — a market that presents tremendous opportunities. I believe that my keen appreciation of the local culture and business practices will be a strong asset in guiding DHL’s growth in the country. Our biggest achievements are ahead of us — and I look forward to delivering the highest standards of excellence to our customers, with the support of a talented and committed team.”

    A citizen of Papua New Guinea, Palanga brings over 16 years of industry experience across various roles within the logistics industry. Since starting with Danzas AEI in 2001, Palanga has accumulated 14 years of experience with DHL. In his various roles at DHL that included Air Freight Export Supervisor and Air Freight Export Manager, Palanga has been involved in different aspects of the business — operations, sales, finance and human resources.

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  • DHL orders Boeing converted freighter at the Singapore airshow

    DHL orders Boeing converted freighter at the Singapore airshow

    Express firm DHL has ordered a converted freighter from Boeing as the aircraft manufacturer secures service deals valued at more than $900m during the Singapore airshow.

    The DHL order is for a B767-300ER Boeing converted freighter, which the manufacturer said could carry “high-density cargo on long-range routes, as well as e-commerce cargo on domestic and regional routes”.

    A list of other service deals signed at the show can be found here.

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  • Vincent Yong Takes The Helm at DHL Global Forwarding Indonesia

    Vincent Yong Takes The Helm at DHL Global Forwarding Indonesia

    Southeast Asia logistics veteran Vincent Yong is the new Managing Director of Indonesia for DHL Global Forwarding. In a statement issued yesterday (24 July), DHL said that Yong was “no stranger to complicated situations”.

    The company explained: “As Chief Operating Officer of DHL Global Forwarding Thailand, Yong steered his team through political upheaval in 2006, catastrophic floods in 2011 and numerous changes to the country’s transport infrastructure – significantly expanding the business and consolidating operations in a 100,000-sqft Multimodal Hub at Suvarnabhumi Airport in the process.”

    Yong added: “My time in Thailand saw us go from one ‘adventure’ to another – which helped me develop a practical understanding of challenges; from air and ocean logistics operations to crisis management, security, and overall macroeconomic current affairs – and will prove particularly useful in managing our dynamic business operations in Indonesia.

    “In addition, my most recent role as Regional Head of Technology leads to my strong belief that technology will be a powerful proponent in propelling Indonesia to the next level.”

    “As Indonesia continues to invest in technology and infrastructure — like its Mass Rapid Transit network and expanded airport terminals — we expect the costs of trade and doing business to further ease. Moreover, as the world’s fourth most populous country, Indonesia still holds vast potential for growth in domestic consumption despite slowing growth in imports and exports alike. I’m looking forward to strengthening DHL’s competitive advantage in this fast-evolving market.”

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  • Indonesia Logistics Market is Expected to Reach USD 240 Billion by 2021

    Indonesia Logistics Market is Expected to Reach USD 240 Billion by 2021

    3PL market in Indonesia is expected to increase at a five year CAGR of 14.0% in the near future. Jakarta contributed highest revenue share of 38.0% in Indonesia warehousing market in 2016 owing to the industrial parks situated in the largest city Jakarta.

    Indonesia Logistics Market is currently in the growth stage with presence of various organized and unorganized players consisting of a combination of shipping and international freight forwarders, courier providers which are mainly engaged in land transportation and total logistics services providers that operate a multimodal transport model. Players are taking up and diversifying into 3PL segment to enhance their market share. Presently, there are more than 155 logistics and warehouse service providers in Indonesia.

    The freight forwarding market size has increased with the boost in air freight and sea freight, the development of transportation infrastructure and increase in number of freight forwarders, increasing industrial activities, growing FMCG market and rising e-commerce industry. Road freight has the highest share owing to the high number of deliveries that take place through road network. Air freight had the second largest share in the country freight forwarding market. Asian Countries flow corridor is the largest contributor in terms of revenue in the freight forwarding market owing to free trade agreement. The leading players in the industry are DHL, CEVA Logistics, Yusen Logistics, Agility Logistics and others. The freight forwarding market is forecasted to dominate the Indonesia logistics market in future

    Air express logistics has dominated the Indonesia express logistics with 61.0% revenue market share during 2016 owing to major international shipments falling in this category. B2B segment has dominated the express logistics market in Indonesia during 2016. The major players of Express logistic in Indonesia include DHL, FEDEX, First Logistics and JNE Express. High growth rate can be advocated from the growth expected in the e-commerce industry, rise in the demand of perishable goods and the increased use of express delivery by people in case of personal and corporate documents and last mile delivery.

    According to the report by Ken Research, a noteworthy CAGR of 7.9% in revenue in Indonesia Logistics Market is expected in next 5 years till 2021. Freight Forwarding is expected to be the fastest growing segment in future with an expected CAGR of 9.2% from 2016-2021.

  • Hubbed Signs Deal with DHL eCommerce to Launch New International Delivery Service

    Hubbed Signs Deal with DHL eCommerce to Launch New International Delivery Service

    HUBBED has recently partnered with DHL eCommerce to launch the latest and convenient international delivery service.

    HUBBED is currently offering competitive rates to sellers who are using eBay’s eCommerce platform— and will help them save at least 20 percent on HUBBED’s international standard rates.

    “We’ve partnered with HUBBED to offer you a competitive international shipping service with DHL eCommerce.” DHL Spokesperson

    This offer is only available to eBay sellers and will give them access to HUBBED locations for parcel drop-offs, HUBBED’s international standard rates, quick access to their eBayaccounts, and parcel tracking with email notification on their delivery.

    All rates include parcel tracking, PO Box delivery accepted, insurance coverage of up to $50, and email notifications. Special rates are only valid until 15 February 2018.

    eBay sellers need to link their store to HUBBED and start shipping orders in bulk in a few minutes.

    All import orders from their eBay account go directly into their HUBBED Parcels account. Sellers will then have to package their items, complete the transactions, and then generate their own consignment label.

    Once the packages are all set, sellers will then have to drop off their parcel at any of the 1000+ HUBBED locations near their area. They can track the parcel directly from their HUBBED account and will also receive email notifications for the items.

    Never miss any delivery with HUBBED

    HUBBED offers a much better way for retailers, customers, and carriers to deliver their parcels. They also provide hassle-free returns process at any of their locations.

    They also have the innovative technology solutions that can help you track and deliver your order easily. The company is currently working with several logistics company such as TOLL, BP, Couriers Please, Singapore Post, UPS, and many others.

    What do you feel about HUBBED’s partnership with DHL e-commerce? Share your thoughts down below.

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  • DHL Express has been named 2018 Top Employer for Asia Pacific

    DHL Express has been named 2018 Top Employer for Asia Pacific

    DHL Express, the world’s leading international express services provider, has been named 2018 Top Employer for Asia Pacific as well as eight countries in the region: Australia, Hong Kong, India, Malaysia, New Zealand, the Philippines, Singapore, and Thailand.

    The award was conferred by Top Employers Institute, a global organization recognizing excellence in employee conditions, making this the fourth consecutive year that DHL Express has received the award. This further establishes the company as a regional leader in employment practices and talent development, with a workplace culture built on respect, recognition and equal opportunities.

    In 2017 alone, DHL Express received a total of 49 awards for its workplace and corporate culture in Asia Pacific, up from 39 awards in 2016 and 34 awards in 2015. This year’s string of accolades are the latest additions to the 96 other awards that DHL Express Asia Pacific has received since 2014, many with strict judging criteria based on employee feedback.

    “The DHL culture is built on the two R’s — respect and results. When we value our employees, and provide them with opportunities to achieve, we’re able to deliver the world-class results that our customers rely on to grow their businesses,” said Ken Lee, CEO, DHL Express Asia Pacific. “It is an honor to be acknowledged as a leading employer and an excellent workplace in Asia Pacific once again, and a testament to the hard work and effort that all our employees invest in really making DHL Express a byword for excellence.”

    The Top Employer award has consistently recognized DHL Express’ sustained investment in talent growth, including its Certified International Specialist (CIS) and Certified International Manager (CIM) programs that have trained over 43,000 employees in Asia Pacific. Nearly 75% of executive positions in the region end up being filled by internal candidates thanks to the company’s talent development initiatives, and women hold 1 in 3 management roles in DHL Express.

    “Diversity in leadership and the workplace help us better understand the full range of our customers’ needs and stories — resulting in more effective service for their businesses,” said A. Mateen, Senior Vice President, Human Resources, DHL Express Asia Pacific. “Thanks to a strong Diversity Management framework in place, coupled with comprehensive feedback from our annual Employee Opinion Survey, we’ve established a workplace culture where everyone has not only a voice, but also the opportunity to grow to their full potential.”

    This year, DHL Express was also named Best Employer 2017 for Asia Pacific and nine other countries region-wide, as well as “Best Employer for Women in the Workplace” in South Korea and Taiwan, by human capital firm Aon Hewitt. The Great Place to Work® Institute also recognized DHL Express as one of the “Best Multinational Workplaces in Asia” for five countries as well as the broader Asia Pacific region.

    “The success of any logistics operation depends on the skill, adaptability, and resilience of its people, translated across numerous cultures and geographies,” added Ken Lee. “At DHL Express, we’re committed to creating an environment where all employees can thrive and grow. We’re extremely proud to have nearly doubled the number of awards for our culture and workplace this year compared to 2016: each award encourages us to keep working towards a more inclusive, effective, and empathetic culture in every market where we do business.”

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  • DHL Express named Asia Pacific’s best employer for fourth consecutive year

    DHL Express named Asia Pacific’s best employer for fourth consecutive year

    DHL Express, the world’s leading international express services provider, has been named 2018 Top Employer for Asia Pacific as well as eight countries in the region: Australia, Hong Kong, India, Malaysia, New Zealand, the Philippines, Singapore, and Thailand.

    The award was conferred by Top Employers Institute, a global organization recognizing excellence in employee conditions, making this the fourth consecutive year that DHL Express has received the award. This further establishes the company as a regional leader in employment practices and talent development, with a workplace culture built on respect, recognition and equal opportunities.

    In 2017 alone, DHL Express received a total of 49 awards for its workplace and corporate culture in Asia Pacific, up from 39 awards in 2016 and 34 awards in 2015. This year’s string of accolades are the latest additions to the 96 other awards that DHL Express Asia Pacific has received since 2014, many with strict judging criteria based on employee feedback.

    “The DHL culture is built on the two R’s — respect and results. When we value our employees, and provide them with opportunities to achieve, we’re able to deliver the world-class results that our customers rely on to grow their businesses,” said Ken Lee, CEO, DHL Express Asia Pacific. “It is an honor to be acknowledged as a leading employer and an excellent workplace in Asia Pacific once again, and a testament to the hard work and effort that all our employees invest in really making DHL Express a byword for excellence.”

     The Top Employer award has consistently recognized DHL Express’ sustained investment in talent growth, including its Certified International Specialist (CIS) and Certified International Manager (CIM) programs that have trained over 43,000 employees in Asia Pacific. Nearly 75% of executive positions in the region end up being filled by internal candidates thanks to the company’s talent development initiatives, and women hold 1 in 3 management roles in DHL Express.

    “Diversity in leadership and the workplace help us better understand the full range of our customers’ needs and stories — resulting in more effective service for their businesses,” said A. Mateen, Senior Vice President, Human Resources, DHL Express Asia Pacific. “Thanks to a strong Diversity Management framework in place, coupled with comprehensive feedback from our annual Employee Opinion Survey, we’ve established a workplace culture where everyone has not only a voice, but also the opportunity to grow to their full potential.”

    This year, DHL Express was also named Best Employer 2017 for Asia Pacific and nine other countries region-wide, as well as “Best Employer for Women in the Workplace” in South Korea and Taiwan, by human capital firm Aon Hewitt. The Great Place to Work® Institute also recognized DHL Express as one of the “Best Multinational Workplaces in Asia” for five countries as well as the broader Asia Pacific region.

    “The success of any logistics operation depends on the skill, adaptability, and resilience of its people, translated across numerous cultures and geographies,” added Ken Lee. “At DHL Express, we’re committed to creating an environment where all employees can thrive and grow. We’re extremely proud to have nearly doubled the number of awards for our culture and workplace this year compared to 2016: each award encourages us to keep working towards a more inclusive, effective, and empathetic culture in every market where we do business.”

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  • DHL handles domestic conveyance of OFWs’ passports for renewal

    DHL handles domestic conveyance of OFWs’ passports for renewal

    DHL Express has made arrangements with the Philippine Embassy to handle domestic transport of passports to and from the embassy for renewal.

    “We are delighted at securing this deal to provide a safe and secure solution for Overseas Filipino Workers (OFWs) in the Kingdom of Saudi Arabia,” said Faysal El Hajjami, Country General Manager. “Applicants can now rest assured their passports are in the safe hands of DHL Express and will be received, processed and delivered to them without delay.”

    According to statistics given by the Philippine Embassy, there are more than 800,000 Filipinos currently living in the Kingdom of Saudi Arabia. The embassy receives around 7,000 Philippine citizens’ requests for passport renewals every month.

    For Philippine citizens living in distant areas of the kingdom, the passport renewal process could be very costly since they need to travel all the way to Riyadh or Jeddah to hand in their passports, travel back to their place of residence, wait for 30-40 days, and then travel back to Riyadh or Jeddah to collect their passports. While citizens in the Eastern Province have to wait for the “Embassy on wheels” program which the embassy provides according to scheduled visits.

    With DHL providing this convenient solution for both the Philippine Embassy and the Overseas Filipino Workers in the kingdom, all that is required from the OFW is to visit the Riyadh Embassy one time only to register their biometric scans. Once the scan is completed Philippine residents will only have to hand in their passports to the closest DHL Express retail service point. DHL will then transport the passport from the service point to the Philippine Embassy in Riyadh and back to the service point.

    By handling all of the passport renewal deliveries, DHL will be effectively saving a huge amount of time and money for all Philippine residents who choose to use the DHL Express service.

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