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  • Maxis Berhad Pioneers Quantum Safe Networking In Malaysia, Bolstering Data Security For Businesses

    Maxis Berhad Pioneers Quantum Safe Networking In Malaysia, Bolstering Data Security For Businesses

    Maxis Berhad (Maxis), Malaysia’s leading telecommunications company, has introduced the country’s inaugural Quantum Safe Networking (QSN) solution, primarily targeting government agencies and businesses. This cutting-edge security feature has been launched through Maxis Business – the company’s business-to-business branch – and was developed in collaboration with Nokia. The managed service offers data encryption directly at the optical layer.

    Securing Critical Information Against Quantum Computing Threats

    The QSN solution ensures the significant protection of critical data against possible risks linked to future quantum computing. It empowers businesses to prosper in the era of artificial intelligence (AI) and cloud technology. The introduction of this solution was made at the Cyber Digital Services, Defence and Security Asia 2025 event, hosted by Maxis Business.

    The aforementioned event was held at the Malaysia International Trade and Exhibition Centre (MITEC). Here, Maxis Business showcased an exhibition titled ‘Building Tomorrow’s Security Today,’ featuring the QSN solution, along with other innovative network monitoring solutions, real-time field visibility, and solar energy.

    This revolutionary solution offers quantum-safe encryption for data in transit. In doing so, it addresses the severe threat of future decryption by quantum computers of data intercepted today, a situation often dubbed as “harvest now, decrypt later.” The solution is particularly advantageous for sectors that demand stringent data integrity and sovereignty, such as banking and financial services, healthcare, and the public sector.

    Enhancing the Security of Maxis’s Fiber Connectivity Services

    The QSN solution augments the security of Maxis’s fiber connectivity services, which are particularly critical for enterprises, cloud providers, and financial institutions that rely on data center interconnects and high-capacity fiber links. This solution perfectly complements the company’s Data Centre Connect solution, thereby providing secure, private access to leading cloud providers and data centers nationwide for businesses operating in physical, hybrid, or multi-cloud environments.

    In the words of Prateek Pashine, Chief Enterprise Business Officer of Maxis, “Securing today’s data against tomorrow’s risks is a vital necessity for any organization, especially in the face of rising cyber threats. By becoming the first Malaysian telco to provide quantum-safe networking, we are establishing a new benchmark for network protection. This gives businesses and government agencies the confidence to expedite their digital transformation journeys. This initiative also showcases our dedication to strengthening Malaysia’s digital resilience, which aligns with the national cybersecurity agenda.”

    To this, Ming Kin Ngiam, Head of Southeast Asia South for Network Infrastructure at Nokia, added, “Our collaboration with Maxis tackles a pressing business requirement: safeguarding data in transit against evolving security threats without compromising the performance enterprises rely on.”

    Maxis’s Commitment to a Secure, Resilient Digital Infrastructure

    Maxis has successfully completed the fiberization of all major data centers in Malaysia, thereby connecting them to its national network. This robust infrastructure allows Maxis to provide up to three diverse fiber routes to these data centers, ensuring businesses benefit from exceptional resilience and high availability. Furthermore, this secure network can be fortified with quantum-safe encryption, thereby ensuring that data in transit remains secure against current and future quantum threats.

    The introduction of QSN enriches Maxis Business’s extensive spectrum of end-to-end solutions, which includes core connectivity, IoT, cloud computing, cybersecurity, and other digital services.

    Questions & Answers

    What is the Quantum Safe Networking (QSN) solution?
    The QSN solution is a security feature that offers quantum-safe encryption for data in transit, protecting it from potential threats posed by future quantum computing.

    Which sectors will benefit the most from the QSN solution?
    The solution is particularly beneficial for industries that require strict data integrity and sovereignty, such as banking and financial services, healthcare, and the public sector.

    What does the introduction of QSN mean for Maxis and its customers?
    The introduction of QSN establishes Maxis as a pioneer in network protection in Malaysia. For customers, it means enhanced security, protection against emerging cyber threats, and a boost in confidence to accelerate their digital transformation journeys.

  • India To Implement Facial Recognition, Fingerprint Verification For Upi Transactions From October 8

    India To Implement Facial Recognition, Fingerprint Verification For Upi Transactions From October 8

    Starting October 8, India will incorporate facial recognition and fingerprint verification as methods for approving transactions carried out through the nationally renowned Unified Payments Interface (UPI), according to insiders with direct knowledge of the situation.

    The authentication process will employ biometric data stored within Aadhar, the Indian Government’s singular identification system, an anonymous source disclosed.

    This initiative comes after the Reserve Bank of India issued new guidelines allowing for alternative means of authentication. This marks a significant shift from the existing system, which necessitates a numeric PIN for transaction verification.

    The National Payments Corporation of India (NPCI), the entity responsible for operating UPI, intends to unveil this novel biometric attribute at the ongoing Global Fintech Festival in Mumbai, stated the sources who requested anonymity due to not being permitted to speak to the press.

    The NPCI has not responded immediately to requests for comment.

    Questions & Answers

    When will the new biometric features for payment approval through the UPI be introduced in India?
    The new features for payment approval which include facial recognition and fingerprint verification will be introduced starting October 8.

    What is the current system for approving transactions carried out through the UPI?
    The existing system of approving transactions carried out through the UPI requires a numeric PIN for transaction verification.

    Who operates the UPI and who intends to showcase the new biometric feature?
    The UPI is operated by the National Payments Corporation of India (NPCI), which plans to debut this novel biometric feature at the ongoing Global Fintech Festival in Mumbai.

  • Karen Tan Assumes Role As Dhl Express’s Cio For Asia-pacific Region: A Stepping Stone For Digital Innovation

    Karen Tan Assumes Role As Dhl Express’s Cio For Asia-pacific Region: A Stepping Stone For Digital Innovation

    DHL Express, the internationally recognized express service provider, recently announced the appointment of Karen Tan as the Chief Information Officer (CIO) for the Asia-Pacific region. Tan, who is based in Singapore, will assume the position currently held by Jimmy Yeoh, who is set to retire from the organization at the close of 2025 after thirty-three years of dedicated employment.

    Karen Tan’s Professional Journey

    Prior to accepting this new position, Tan held the role of CIO for DHL Express Singapore. In this capacity, she led the creation of a comprehensive digitalization framework. She also implemented robust data protection and information security practices, significantly enhancing both employee engagement and leadership scores within her IT team.

    Tan served as the company’s Data Protection Officer (DPO) Champion as well, collaborating with global DPO and legal teams to ensure the implementation of policies and procedures to effectively manage personal data. Furthermore, Tan was the DEIB (Diversity, Equity, Inclusion & Belonging) Champion, leading initiatives such as International Women’s Day, International Men’s Day, and Generations Day, fostering an inclusive and empowered workplace culture.

    New Role Expectations

    In her new role, Tan will manage the region’s IT infrastructure, the digital acceleration plan, and the cybersecurity strategy, supporting a network that extends over 40 countries and territories. Her leadership will be central to promoting cross-functional collaboration and communication among various teams, essential for maintaining smooth cross-border trade and delivering superior service to customers across the region.

    Company Statements

    Ken Lee, the CEO for Asia Pacific at DHL Express, considers digitalization as one of the major trends that will impact the logistics industry. The company’s Strategy 2030 emphasizes the growth of this segment to expedite digital innovation for an enhanced customer experience. Lee praised Tan’s record of driving digital acceleration, data protection, and cross-functional collaboration, and her passion for innovation.

    On her part, Tan recognizes the importance of meeting the challenges of cybersecurity and data protection as digital ecosystems become increasingly complex. She expressed her honor in assuming her new role and her commitment to maintaining the standards and quality of the employee and customer experiences.

    Professional Background

    Tan commenced her career at DHL Express in 1990 in the role of a customer service trainer. She has held a variety of positions across the DHL Group in the ensuing years, including roles in IT, commercial operations, and regular operations. From 2014, she held the position of Vice President of Operations Programs for the Asia Pacific region, before being appointed the CIO at DHL Express Singapore in 2021.

    Questions & Answers

    Who has been appointed as DHL Express’s new CIO for the Asia-Pacific region?
    Karen Tan has been appointed as the new CIO for the Asia-Pacific region.

    What were some of Tan’s responsibilities in her previous role as CIO for DHL Express Singapore?
    In her previous role, Tan led the development of a nationwide digitalization framework and strengthened data protection and information security practices. She also worked to improve employee engagement and leadership scores within the IT team.

    What will be some of Tan’s main responsibilities in her new role?
    As the CIO for the Asia-Pacific region, Tan will oversee the region’s IT infrastructure, manage the digital acceleration roadmap, and strategize cybersecurity measures. Her leadership will be crucial in facilitating cross-functional collaboration and communication across multiple teams.

  • Telin Teams Up with Digital Realty Bersama to Boost Global Data Center Connectivity and Services

    Telin Teams Up with Digital Realty Bersama to Boost Global Data Center Connectivity and Services

    PT Telekomunikasi Indonesia International (Telin), a subsidiary of Telkom Indonesia that focuses on international telecommunications, has taken a significant leap forward by signing a Memorandum of Understanding (MoU) with Digital Realty Bersama, one of Indonesia’s foremost digital infrastructure providers. This partnership, unveiled at BATIC 2025, aims to enhance data center interconnection and bolster the rapidly evolving digital landscape of the country.

    Connecting Indonesia to the Digital World

    This collaboration promises to leverage Telin’s extensive global network alongside Digital Realty Bersama’s cutting-edge data center platform, ultimately delivering enhanced connectivity for industry players in Indonesia and improving access to international markets.

    Azmal Yahya, Chief of Product at Telin, highlighted the importance of this agreement, stating, “This partnership represents a significant milestone for Telin as we work to deliver more comprehensive and reliable interconnection solutions for our customers. With Digital Realty Bersama’s advanced platform supporting us, we are confident this collaboration will accelerate digital growth for enterprises both in Indonesia and beyond.”

    Opening New Doors for Businesses

    Andha Yudha Permana, Business and Commercial Director of Digital Realty Bersama, echoed this sentiment, expressing enthusiasm about the partnership. “We are honored to partner with Telin, a leading provider of international connectivity. Together, we will offer our customers seamless access to global markets with high speed and reliability, strengthening Indonesia’s role as a crucial digital hub connected to the world. This collaboration will unlock new opportunities for Indonesian businesses to compete on a global scale, facilitating direct and secure international data traffic.”

    A Strategic Leap Forward

    The MoU signifies the commencement of a strategic partnership, with a mutual commitment to innovating services, enhancing interconnection capabilities, and reinforcing Indonesia’s position in the global digital economy. As the nation strides forward, it might just transform into the tech-savvy giant of Southeast Asia that even the most pessimistic pundit couldn’t help but notice.

    Questions & Answers

    What is the primary objective of the MoU between Telin and Digital Realty Bersama?
    The partnership aims to strengthen data center interconnection and support Indonesia’s expanding digital ecosystem, enhancing connectivity and market access for local businesses.

    How does this collaboration benefit Indonesian businesses?
    The collaboration offers Indonesian businesses enhanced access to global markets through improved connectivity, enabling them to compete more effectively on an international scale.

    What role does the partnership play in Indonesia’s digital landscape?
    It is pivotal in reinforcing Indonesia’s position as a significant digital hub in Southeast Asia, unlocking new opportunities for innovation and secure international data exchanges.

  • Thailand: Crafting a Secure and Inclusive Future in the Global Digital Arena

    Thailand: Crafting a Secure and Inclusive Future in the Global Digital Arena

    The Thai government has taken significant strides towards fostering an inclusive digital environment. Recent initiatives aim to bridge the digital divide, ensuring that individuals with disabilities have access to technology that enhances their quality of life. Notably, the establishment of digital applications tailored for various disabilities underscores the government’s commitment to this cause. This focus was evident in a seminar led by Mr. Teerawut Thongphak, Deputy Secretary General of the National Digital Economy and Society Committee. The seminar focused on the use of digital applications for people with disabilities and attracted over 200 participants, showcasing a collective effort towards greater inclusivity.

    Thongphak articulated the government’s vision for leveraging technology to support national development. He emphasized the need for robust digital infrastructure that not only reduces social inequalities but also creates equal opportunities for all citizens, particularly those with disabilities. The emphasis on accessibility is pivotal in ensuring that every Thai citizen can utilize digital advancements to improve their lives and contribute to society.

    Thailand 4.0 is a national strategy designed to transform the country into an innovation-driven economy. Inclusivity is a key pillar, and aims to reduce social inequality, promote equal economic opportunities, and ensure that marginalized communities, such as rural populations, benefit from digital advancements.

    Thailand’s National e-Payment initiative aims to promote financial inclusion by providing access to financial services through digital channels. The plan includes the development of digital payment systems to reduce cash dependence and make transactions more accessible for all, including rural and low-income populations.

    The Village Fund is a microfinance initiative that provides small loans to rural communities to foster local development and entrepreneurship. The initiative is designed to promote inclusivity by giving low-income and rural citizens access to capital.

    The Net Pracharat Project has been a cornerstone in expanding broadband access to underserved areas, with over 24,700 rural villages receiving free public Wi-Fi, thus enhancing digital access for rural communities. Complementing this, the Digital Community Center Initiative has established centers in rural areas to provide free internet, digital literacy training, and access to e-commerce and government services, ensuring that even remote communities benefit from digital opportunities.

    In addition to expanding access, Thailand has prioritized digital literacy and workforce development. Programs like the Thailand Digital Workforce Development Program and the Coding Thailand Initiative aim to equip citizens, particularly in rural areas, with digital skills necessary for the modern economy. These initiatives provide free courses on coding, digital marketing, and entrepreneurship, targeting students and small businesses in underserved communities.

    Thailand’s e-government services and smart city initiatives also play a crucial role in bridging the digital divide. By digitalizing public services and integrating digital infrastructure in smart cities like Phuket and Chiang Mai, the government is ensuring that citizens can access essential services online, regardless of their location. These efforts, supported by the Universal Service Obligation Fund, which finances telecom expansion in remote areas, are helping to reduce the digital gap, promoting inclusivity, and empowering marginalized communities to participate in the country’s growing digital economy.

    With Thailand experiencing rapid advancements in mobile connectivity, telcos have become key partners in ensuring that digital services reach all corners of society, including underserved and marginalized populations.

    However, as Thailand undergoes a major digital transformation, senior citizens are at risk of being left behind due to a lack of digital literacy. With around 13 million people aged 60 years or older in a population of 66.05 million, the country is already grappling with the challenges of an aging society. According to the e-Conomy SEA Report 2022, Thailand’s digital economy is expected to reach USD 53 billion by 2025, with a 15% compounded annual growth rate (CAGR), and is projected to double from approximately USD 100 billion to USD 165 billion by 2030.

    Despite these advancements, less than 15% of people aged 75 years or older have internet access in Thailand, as reported by the International Telecommunication Union (ITU). In contrast, the internet access rate among seniors in more developed regions like Hong Kong and Japan is significantly higher. The National Statistical Office’s survey indicated that while 62.1% of the elderly aged 60 years or above have internet access, 37.9% still do not.

    Additionally, 84.3% of Thai seniors have access to smartphones, but those living in rural areas face greater challenges; 44.2% lack internet access, and 18% do not have access to smartphones. This digital divide underscores the need for targeted efforts to improve digital literacy among older adults, ensuring they can engage with the increasingly digital economy.

    Thai telecom companies are actively bridging the digital divide by expanding network infrastructure to rural areas, ensuring underserved communities have access to digital services. AIS, Thailand’s largest mobile operator, has led efforts in rural network expansion by installing mobile towers in remote areas and providing affordable data plans. These initiatives ensure that rural populations can benefit from high-speed internet, supporting online education, healthcare, and economic opportunities.

    True Corporation’s (True) initiatives focus on delivering affordable, high-quality internet to underprivileged schools and communities. True has donated high-speed internet to schools in remote regions, provided low-cost internet packages, and collaborated with the government to distribute digital devices.

    State-owned NT and dtac have also played a key role in fostering inclusivity. NT has expanded internet access through its involvement in smart city and village connectivity projects, ensuring that even remote villages can access government digital services. Meanwhile, dtac’s “Safe Internet” initiative focuses on educating young people in rural communities about responsible internet use, equipping them with essential digital skills. Together, these efforts have significantly contributed to reducing Thailand’s digital divide.

    At the core of Thailand’s inclusivity efforts are several innovative applications developed specifically for individuals with disabilities. These applications cater to a wide range of needs, addressing visual, hearing, mobility, learning, mental, intellectual, and autism-related challenges.

    Among these, the D4D APP PORTAL serves as a comprehensive application center that includes tools like InfoPage for All, which provides essential information on support centers; and My Mood for All, a mental health assessment system.

    Thai developers have created apps that use AI to translate sign language into text and speech in real-time. These tools help bridge the communication gap between hearing-impaired individuals and the wider population.

    Developed by the Department of Land Transport, the “Taxi OK” app includes accessibility features for passengers with disabilities. It allows users to book wheelchair-accessible taxis and provides drivers with instructions to assist passengers.

    Such initiatives highlight how technology can be harnessed to foster a more inclusive society, enabling individuals with disabilities to thrive in a digital-first world.

    The implications of Thailand’s inclusivity initiatives extend beyond individual empowerment; they have the potential to enhance the country’s overall sustainability. By ensuring equal access to digital resources, Thailand is tapping into the capabilities of all its citizens, fostering an environment where diverse talents can contribute to economic growth. This proactive approach not only improves the quality of life for people with disabilities but also enriches society as a whole.

    The economic empowerment of individuals with disabilities is another key benefit of these initiatives. As digital services become more accessible, people with disabilities can explore new avenues for income generation and employment. This shift is critical in reducing economic disparities and enhancing overall economic development in Thailand.

    Thailand’s commitment to creating an inclusive digital environment serves as a model for other nations. By demonstrating that tangible actions can lead to inclusivity, Thailand sets a precedent for global efforts aimed at creating a more equitable society. The country’s experience offers valuable lessons on how to integrate technology and inclusivity, proving that when everyone has the opportunity to contribute, the entire society benefits.

  • Google Wallet now rolling out option to digitize physical cards

    Google Wallet now rolling out option to digitize physical cards

    Google Wallet is finally rolling out a previously announced feature that lets you digitize your physical passes, like transit passes, gym memberships cards, parking passes, and library cards. The feature is currently only available on Pixel phones, but will hopefully be rolled out to other Android devices in the future.

    This feature was originally teased by Google back in June, among a list of “coming soon” features for Google Wallet, as a way to save passes from an image. This opened up the possibility of digitizing a number of items you couldn’t before, however, it isn’t to be confused with the ability to digitize ID cards, or the option to use a QR code to pay on phones without NFC that rolled out in some countries.

    It is important to note that this method of adding passes requires a photo of the physical pass (or screenshot), and for it to contain a barcode or QR code. For example, I was able to add my gym membership card, but only because I was able to capture a screenshot of it from the gym’s app and this screenshot contains the QR code I usually scan to gain entrance. You will receive an error explaining the issue if you attempt to add an image that does not contain the aforementioned requirements.

    According to Android Central, this feature is just now rolling out to Pixel devices after getting pushed back to become part of the September 2023 Pixel feature drop. This means it might take a while to reach all Pixel users as so far it has only been spotted on the Pixel 8 series and the Pixel Fold.

    Additionally, there is one more design element that is making its way to Pixels as part of this update. This minor design tweak adds a toggle to enable or disable “Success animations,” which appear after completing a transaction. These fun little animations were themed and, according to some, a time-waster when trying to purchase something quickly. Thankfully, Google now allows us to completely disable them within Google Wallet’s settings.

    The new feature is a convenient way to keep all of your passes in one place and a more secure way to carry your passes. You no longer have to worry about losing physical passes or have to fumble to through different apps in order to use them.

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  • Digital marketing trends for China in 2022

    Digital marketing trends for China in 2022

    Digital marketing trends are always evolving in China and without the set features of global platforms like Google and Facebook, Chinese digital companies are often leading the rollout of promotional and ecommerce features on their platforms. Therefore, it is very important to stay on top of  these trends to leverage the most value out of every marketing dollar.

    Live streaming shopping format

    Livestreaming is one channel that has become extremely popular in China. In 2020 alone, $1.2T of sales were generated through livestreaming with $151B generated on Singles’ Day which is a big shopping day in China. Platforms from Alibaba and Tencent are pushing this medium and social media applications like Douyin have also added very successful livestreaming options with integrated online stores. KOL marketing in China has become part of the strategy for major brands and you will find celebrities and even diplomats using the medium to get information out and sell for brands, report Ashley Dudarenok from Alarice International, a digital marketing agency specialised on the Chinese market.

    Rise of Bilibili

    Another interesting development in the social media space has been the rise of Bilibili as a force to contend with. Originally started as a community for those interested in anime and videogame culture, the site has grown to 171 millions monthly users. Bilibili offers brands the chance to target younger demographics directly and keep track of the trends popular among the young in China. 70% of users on the platform are below the age of 24 and this allows brands to push out very relevant content. Collaborations with KOLs and content creators on this platform will also reap huge benefits.

    WeChat mini programs

    WeChat mini programs allow brands to create a customized interactive experience for their followers. The number of people using WeChat mini programs has risen by 11% to 829 millions monthly users from 2019 to 2020 and continues to grow. The huge variety of applications that can be created on the platform can range from the useful, like productivity apps to the inspirational, like stories told through games. Leveraging this open form tool will be integral to marketing strategies as we move forward.

    Existing brands’ goals

    Brands should also examine case studies of other companies that have made successful forays into China. Some of the trends that these brands are focused on include:

    Brands want to create private traffic

    Over the last few years of international brand penetration competing with domestic companies, advertising and therefore, acquisition costs in China have skyrocketed. On Tmall, the customer acquisition cost more than doubled from 207RMB to 536 RMB from 2018 to 2019. So, brands have started to work out strategies to reduce reliance on traffic from external platforms like WeChat and ecommerce platforms. This means creating owned properties like blogs and email lists where customers can be contacted directly instead of having to rely on traffic from external sources.

    Brands want to reach lower-tier cities and young consumers

    Another area of growth has been targeting demographics where there is still market share to be won. Lower-tier cities have increasing mobile network penetration and spending power which makes them very attractive. This is a strategy being used by Pinduoduo, an emerging ecommerce platform looking to compete with Alibaba and Tencent. Using a combination of low prices and social features, the company has seen the most growth year on year compared to Alibaba and Tencent. Targeting younger consumers has also been on the agenda for many brands and platforms like Bilibili allow for this.

    Conclusion

    Having an appreciation that consumer expectations and buying culture in China can be very different from other countries is very important to success.

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  • Accelerating Digital Upgrades in the Public Sector

    Accelerating Digital Upgrades in the Public Sector

    Huawei has been working with governments across the globe to help them build a national digital foundation based on “one cloud” and “one network”; to promote the construction of national digital infrastructure; to further open key opportunities in various markets such as government, healthcare, education, and emergency response; and to accelerate the digital upgrade of the public sector.

    Huawei leverages its wide-ranging ICT capabilities of cloud-network synergy to deliver basic computing support and high-speed network services for inclusive digital services and converged public governance.

    In an interview with Huawei’s Global Public Sector team, they delved into the latest developments and business scope of Huawei’s Global Public Sector and shared their future strategic direction and vision of promoting the upgrade of national digital infrastructure.

    “One cloud means we are focusing on providing cloud services and cloud infrastructure to the various segments of public sector. We are building government cloud, education cloud, and cloud for all these segments, as well as network, which is also very important. We are building the government’s national backbone. We provide networking for schools, hospitals and various scenarios. And at the same time, we are looking for ecosystem partners across the globe to provide end-to-end solutions for global government and public sector,” said Simon Zou, Huawei’s vice president for global public sector.

    Huawei’s one cloud, one network strategy has so far covered more than 700 cities in more than 100 countries across the globe. Among the major successful projects that serve as a good example is their partnership with the government of Thailand. Huawei sees Thailand as a promising digital hub in Southeast Asia for its policies as well as its constant support of the digital economy.

    Among Huawei’s remarkable projects in Thailand is at Srinakharinwirot University (SWU), which is seen as a global demo site for smart education. This also sets a new standard for the digital transformation of universities and colleges across the globe. Huawei’s Intelligent Multi-Service Network Solution for Higher Education now serves as a complete response to the complex network requirements of SWU by offering campus-wide network connectivity, multi-network convergence and high-speed interconnection. “We provide the connection to millions [of] students across the world so they can have the internet access to the content they should enjoy. By doing this, we provide the students the equal rights to education,” Zou added.

    Aside from education, Huawei has also helped Thailand streamline its government operations by deploying its cloud technology in the country’s Government Data Center and Cloud (GDCC) project to support cloud adoption and transition in government.

    Key Challenges in Different Public Sectors Worldwide

    While Thailand has proven to be at the forefront of digital transformation in the region, not all its regional neighbors are on the same track.

    However, since the pandemic, many governments have updated their digital agendas. Koh Hong Eng, global chief public services industry scientist of Huawei, said, “We’ve been working with many governments around the world on digital transformation, and we could tell very clearly that COVID has actually accelerated their digital agenda. Most governments have realized that digital agenda is no longer an option, it’s mandatory for the survival of a country, not just competitiveness.”

    Koh, however, pointed out that no two governments are the same, especially for a big country. He has identified three key challenges that different governments are facing. First, many countries still lack the basics of connectivity and computing capabilities.

    Koh explained, “Digital transformation should be for the people, but without data, you cannot have digital transformation. And data is the new crude oil…so digital transformation needs to create values from the raw data. And without the pipe, you cannot have the oil. That pipe is always neglected, and that is challenge number one in many countries.”

    The next challenge is that many governments today have existing ICT infrastructures that are mostly silos. Koh stressed that having a single point of service is important. “No government can have a super department or super ministry, having a person as a teacher, a doctor [or] even police at the same time. That’s impossible. So, in any government – whether national level or city level – you need different professionals to provide different services. So, as a result, we tend to build silos infrastructure, and this is not people-centric…Digital transformation to me [is]you start with computerization, then go with digitalization and digital transformation; you should be people-centric. You want to provide people-centric services, whether to the citizens, to the businessmen [or] to the foreigner.”

    And another challenge that many countries still face is literacy and talent. Koh offered these as among the highlights in the digital transformation agendas of many countries, specifically in Thailand’s digital vision.

    Building a Robust Digital Infrastructure

    Vision and leadership, governance and structure, and a good local technology ecosystem — these are the key factors for a successful digital transformation according to Koh.

    He said that the digital agenda of a country covers three areas, namely: digital government, the most important, followed by digital economy and digital society.

    Koh said that for a digital economy to be viable, there needs to be trust. This means everyone – including citizens, businessmen and foreigners – must trust the government when they use the products or services of digital transformation.

    Koh cited Singapore as an example: “We built data centers around the world to run Huawei Cloud. We have five availability zones in Singapore to support Huawei Cloud. We have many Huawei Cloud customers outside Singapore. It means these customers trust Singapore when they use Huawei Cloud based in Singapore. This is why digital agenda must be backed by a strong government, strong governance that people can trust.”

    Furthermore, Huawei suggests the need for three types of cloud depending on the security, sovereignty and privacy of a government’s services and data. And Huawei has the technologies and services to support these three types.

    Koh names the first type as the public services cloud, where all e-government services can be accessed via the Internet. Second is the administration cloud, which is a platform for different ministries and departments to share information so as to offer people-centric services. Some of the customer details and citizen details will be there too. The third type of cloud is the security cloud, which is for very sensitive and very private data such as health records, criminal records and even the annual treasury budget.

    Meanwhile, from the supply perspective, Koh sees the public services cloud being offered by a private company, including Huawei or its partner, so long as it has its data center within the country’s jurisdiction. The administration cloud will likely be undertaken by the ministry that has the overall responsibility for ICT, he said. And finally, for the security cloud, it would be with the respective ministry that is in charge of a particular service, such as the Ministry of Health for health records.

    Since Huawei is creating the core driving force for a country’s digital transformation, it also offers its one-stop full-stack data center. Zou explained, “To construct a data center, first you need to understand the customer requirements; secondly, you need to have a precise engineering on location selection; thirdly, you need to design the data center. And you need to have a full capability to make the data center construction starting from level zero, which is the basic infrastructure – electricity, power supply – to make the data center more efficient. And you need the level one devices which is the data center facility devices like the modular data center to ensure the data center will be running. Then level two devices, which are the computing nodes, and the storage nodes. We are very proud that Huawei offers this full stack of capabilities.”

    And amid the continuing move by many countries to digital transformation, Huawei is committed to becoming a key contributor to their digital economy, particularly in the Asia-Pacific region.

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  • DTS launches platform for Vietnamese technology startups

    DTS launches platform for Vietnamese technology startups

    DTS Digital Transformation Alliance has supported dozens of startups in technology, and is accompanying thousands of businesses through their digital transformation and journey into the Metaverse.

    In the global context of Industry 4.0, digital transformation is the biggest opportunity and challenge for businesses. To carry out digital transformation and develop successful technology schemes, Vietnamese startups and businesses are facing many barriers in terms of mechanisms, policies, financial conditions, and human resources. In this context, DTS is implementing many activities to support SMEs, creating huge thrust to accelerate digital transformation and blockchain technology in Vietnam.

    A launchpad for blockchain technology startups

    DTS has created a series of communication channels to provide accurate and educational information on blockchain technology. Since the establishment of the Blockchain Alliance for Sustainability (BAS) in 2021, up to now, DTS has been the main organizer and partner of the Blockchain Talk show, the Blockchain news column on VnExpress.

    DTS supports nearly 20 startup projects in the blockchain field and connects to nearly 50 investment funds and KOLs (who have many voices, knowledge, and experience in the blockchain field). Currently, DTS can support technology startups in many forms, from providing legal and financial advice, and project development orientation to supporting communication and developing projects to the public, including the international community,

    “There are many startup projects in the blockchain field today, but to succeed in the international market, the project needs to combine many factors: ideas, capital, technology, people, marketing, and communication strategies. With DTS’s current network of domestic and foreign experts and partners, we can complement what you lack in your projects,” said Truong Gia Bao, chairman of DTS.

    DTS – The new ecosystem for projects

    Currently, DTS is working with strategic partners like Vietnam Financial Consultants Association, Ho Chi Minh City Industrial Park Business Association, Trade and Investment Promotion Center of Ho Chi Minh City, and Business Development and Support Center. DTS directly accompanies many businesses in the process of digital transformation and application of new technology solutions.

    DTS solves the problem of leverage and connecting the strengths of partners and member companies to exploit each other’s opportunities and strengths. In line with the business philosophy, DTS aims to work with members and the business community to build a digital transformation ecosystem to serve each unit’s business activities, that is also the business philosophy of DTS.

    In addition, DTS is working with partners and global experts to develop an ecosystem equipping projects and startups with knowledge and experience in organizing and managing projects based on Blockchain technology applications. Entering the digital era – Metaverse requires not only creativity, but also a modern technology application management system, a marketing team that understands the global community and language, along with a technical team with both passion and technical expertise.

    “DTS wishes to become a companion of technology startups and Vietnamese businesses, a bridge between domestic units and investment funds. We provide financial consulting services and optimal operational solutions according to the business model of each unit. DTS is committed to accompanying, advising, and supporting young people to step into the Metaverse by world standards to confidently succeed,” the DTS chairman stated.

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  • How the Philippines Is Heading Towards a Digital Future

    How the Philippines Is Heading Towards a Digital Future

    In the next three years, 5G connections across the globe will reach 400 million, according to a recent study by the Global Systems of Mobile Communications Association (GSMA).

    Its Mobile Economy Asia Pacific 2022 report suggests that 148 million of these connections will include the Asia Pacific, with 333 million new mobile internet users in the region.

    While among the countries that are still lagging behind its regional neighbors in terms of fast internet connectivity, the Philippines is now gearing up for large-scale projects supporting what its new leader envisions to be a Digital Philippines.

    Most recent data provided by GSMA indicates that the Philippines has been advancing on 5G technology compared to its regional neighbors. Using Speedtest Intelligence data, Singapore stood ahead of its regional neighbors on median 5G upload speeds, recording 246.01 in the first quarter of this year, while the Philippines logged a median download speed of 163.51 Mbps. It also showed that LTE performance in the country has improved, from 11.15 Mbps in the first quarter of 2021 to 15.53 Mbps in the same period of 2022.

    Despite the improvements in internet connectivity, the country still sees some crucial challenges, including the growing digital divide among Filipinos.

    In light of the recent political transition in the country, how does it plan to bridge this gap as it moves forward towards a more innovative future?

    President’s Goal to Digitalize the Philippines, Bridge Digital Divide

    During his first State of the Nation Address, Philippine President Ferdinand Marcos Jr. stressed his goal to digitalize the country including government processes, as well as to enable universal connectivity. These are part of his plans to boost the development of the digital economy as a way to stimulate economic recovery from the pandemic.

    Latest data from Statista.com shows that, as of February this year, the Philippines has 79.6 million internet users, a 72.7% internet users penetration.

    The President stated in his speech, “As the world moves into rapid digitalization, the digital divide will be more pronounced. The depth and breadth at which these technologies will be transformative in our lives is fully expected.”

    He said that he sought the help of the country’s ICT chief to deploy digital connectivity across various islands in the country.

    In response, DICT Secretary Ivan John Uy told a local news agency that areas underserved by telecoms companies will be covered by a satellite-based internet to be provided by SpaceX’s Starlink, with availability expected by the end of this year.

    President Marcos further noted, “All relevant modes of digital transport should be utilized. These may be through a combination of terrestrial or submarine fiber optics, wireless, and even satellite technology.”

    Marcos added that they will address connectivity challenges by implementing two of the government’s priority measures, including the common tower plan that will allow telecom and internet service providers to share towers. And another is the National Broadband Plan that aims to fast-track the development of the Philippines’ network infrastructure.

    He said that the Philippines cannot just “stand idly by” amid the scale and speed at which all these technological changes are happening across the globe.

    Local Telecom and ICT Operators Pledge To Support Government’s Plans

    President Marcos’ plans were welcomed by major telecom operators and those from the information and communications technology (ICT) sector, who have expressed their support and commitment to the new administration’s goal to have a more innovative and technologically advanced economy.

    Among them is the PLDT Group, who expressed their willingness to cooperate with the President’s roadmap towards economic growth. In a statement, PLDT and Smart President and CEO Alfredo S. Panlilio said, “We support the government’s thrust to connect our countrymen and make sure that no Filipino is left behind as the world becomes more digital.”

    He added, “We are also prepared to assist in the government’s digitalization efforts, empowering its vision of an agile bureaucracy that is responsive to the needs of the public.”

    With President Marcos’ aim to employ digital solutions in order to streamline public services across government agencies nationwide, PLDT Group also said that it has continued to broaden the reach and capacity of its fiber infrastructure, which now allows its fiber-to-the-home services to be extended to upland areas in the country.

    It also continues to invest in its network, with 518.5 billion pesos spent in the last decade up to 2021.  Network-related projects accounted for the bulk of the 89 billion pesos spent for 2021. Capex guidance for this year is 85 billion pesos.

    Meanwhile, PLDT Group’s major industry competitor, Globe Telecoms, has also echoed the same response to the new Philippine leader’s call for a digital economy.

    The company affirmed its support of the government’s goal to digitalize government processes and deliver universal connectivity nationwide.

    Globe’s President and CEO, Ernest Cu said, “The administration can count on the universe of Globe’s digital solutions– from new technologies our core telco business offers to our portfolio companies in fintech healthtech, edutech and more– to provide innovative services to make its digitalization and connectivity goals a reality.”

    The CEO and Co-Founder of Converge ICT Solutions also pledged support to the government’s plans for universal connectivity. Dennis Uy said in his statement, “We’re pleased that the new administration is prioritizing universal connectivity, especially at this critical time when digitalization is at the heart of everything that we do. Converge is supportive of this initiative, as we push for digital democracy in the Philippines.”

    Converge boasts its nationwide rollout of fiber network, which has now reached 12 million homes as of the first four months of this year. As of March, 645,000 fiber ports were installed in the country.

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  • The Best Digitalized Swiss Private Banks

    The Best Digitalized Swiss Private Banks

    There is a large gap between private banking and your average smartphone app, according to a new study. But a small avant-garde makes headway.

    Swiss traditional private banking pure-play Julius Baer seems to be the grand citadel of Insta-bankers. That is the surprising conclusion of a study by consultancy Columbus Consulting.

    It ranked 27 of the larger Swiss private banks based on how they did in both digitalization and client experience.

    According to Columbus, Julius Baer is the most digitalized private bank in the country. «It made the top in 2022 based on a strong showing in social networking and good results for its website and digital marketing», the team around partner Rémi Chadel indicated.

    The bank showed a sharp increase in YouTube subscribers, good engagement on Instagram, and had the second-largest Linkedin community among Swiss private banks surveyed.

    But the experts also maintain the bank lags others when it comes to a mobile smartphone app.

    In any case, it was enough to bunt local investment house Vontobel out of first place. They didn’t make the grade as a result of a «weak social networking performance», the study says. And that is exactly where Julius Baer scored highly. Lombard Odier, which came in third place, managed to outdo the others in social media and in digital marketing. But the Geneva-based private bank did not do as well when it came to its website and mobile apps.

    Pictet came in fourth, as it tested best for client experience based on a sample test. Others in the top ten include Union Bancaire Privée, EFG, Banque Cantonale Vaudoise (BCV) unit Piguet Galland (which jumped up five places), Zurich-based private bank Bergos, J. Safra Sarasin and Banque Edmond de Rothschild.

    Even though the rankings did not change that much last year, investments still rose substantially. According to the study’s authors, spending on digital marketing alone was up 15 percent at 2.9 million francs while their websites drew 31 percent more views than they did in 2020.

    In total, the institutes get about 525,000 visits a month on their diverse channels. That means that the digitalization drive prompted by the pandemic shows little signs of ebbing.

    But activity levels are uneven. The three leading banks in the ranking make up 85 percent of all internet consumption of all the 27 banks reviewed. About 30 percent of those surveyed did not offer a mobile app. That is not much of a change from a year earlier, the authors maintain, somewhat laconically. But that nonchalance could turn on them quickly given the current pace of progress and change.

    The private banks are also dwarfed when it comes to digitalization by the retail banks. Swiss postal unit Postfinance, which emphasizes TikTok, has 14 times as much traffic as all the 27 private banks do together.

    Some have been trying to catch up by experimenting. Apparently, Linkedin has become a preferred meeting site for new, highly affluent clients. It is also the leading social outlet for private bankers, with the highest overall engagement at 78 percent, and 72 percent of bankers being subscribers.

    Some institutes have made it a habit to communicate digitally, much as they did during the pandemic. Private banks have also been invested heavily in digitalizing their client relationships and integrating that with their needs and demands.

    That means that some of the institutes are starting to understand what they want through data. Digital marketing has become a new tool in the advisory arsenal and the Columbus consultants are certain it will help them introduce new services in future.

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  • UBS Appears to be Mapping out a Digital Roadmap

    UBS Appears to be Mapping out a Digital Roadmap

    Many banks are making digital products an essential part of their offerings. It looks like UBS is joining the fray. UBS, Switzerland’s largest bank as registered several new brand names in the Swiss trademark register.

    Among the new brands are UBS Key4 banking, UBS Key4 wealth, and UBS Key4 business, which have been registered and are now legally protected product names of the bank.

    To date, however, Key4 is only the name of the online portal by which UBS has been selling its own and third-party mortgage loans since 2020. According to the report, the registrations of the new trademarks could indicate UBS is in the process of building additional brands for a future digital business.

    UBS rival Credit Suisse launched a digital product in 2020 and trades under the name CSX.

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  • Samsung adds new models to its Digital Car Key support list, but not all work with UWB

    Samsung adds new models to its Digital Car Key support list, but not all work with UWB

    A few weeks after Apple, the Samsung Digital Car Key initiative announced support for a number of new BMW, Kia, and Genesis models, reports TizenHelp. These include the Genesis GV60, Genesis G90, BMW 1-8 Series, BMW Z4, BMW X5-X7, BMW iX3, BMW iX, BMW i4, and the Kia Niro.

    While the luxury Genesis models will support both NFC and UWB connectivity, the rest only offer NFC support meaning that you will have to hold your Galaxy closer to the car in order to unlock it.
    The feature is available on its home turf for now, but hopefully, Samsung will roll it out for the new car models globally soon, or you can use the digital car key support built into Android 12.
    For now, Samsung’s Digital Car Key option is available only on the Galaxy S22 and S21 series, the oldie Note 20 Ultra, and on Samsung’s foldable phones like the Z Fold 3 and the Z Flip 3. Besides Samsung, Google’s Pixel 6 series are also supporting digital car keys and Google even baked BMW support in Android 12 on a system level.
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  • More Central Banks Mulling Digital Currencies

    More Central Banks Mulling Digital Currencies

    Many central banks have or plan to launch digital central bank money. A PwC study looks at the winners and losers.

    A study from PwC released Monday analyzing central banks’ level of maturity and development of their digital currencies (CBDCs), shows that Nigeria’s eNaira scores high in retail models, with Thailand the frontrunner among wholesale customers.

    According to PwC’s Global CBDC Index report, over 80 percent of central banks have issued CBDCs or are in the process of doing so.

    This year’s PwC report looks at two separate models, retail and wholesale, ranking CBDCs on a scale of 100.

    Thailand came out atop the wholesale rankings, followed by Hong Kong and Singapore. Switzerland jumped up two spots from 12th to move into the top 10 globally and to second place in Europe.

    The Swiss National Bank (SNB) completed Phase II of the CBDC’s Helvetia project in January 2022. Together with five commercial banks, the SNB examined the settlement of interbank, monetary policy, and cross-border transactions on SIX Digital Exchange’s (SDX) test systems, the Swiss real-time gross settlement system SIX Interbank Clearing (SIC), and the core banking systems.

    Retail CBDCs reached a higher level of maturity than their wholesale counterparts, according to PwC, with the Nigerian eNaira receiving a score of 95, making it the most developed in the retail category.

    Also notable in the retail category was the Bahamas, which became the first country ever to introduce a digital central bank currency – the Sand Dollar. Jamaica’s Jam-Dex is scheduled to launch later this year. Thailand and Hong Kong top the large customer category for their joint mBridge project for cross-border payments.

    PwC found that stablecoins, which are private virtual digital currencies that peg their market value to an external reference, have become an integral part of the crypto ecosystem. It is impossible for any crypto fund or institution to be active in the crypto world without using stablecoins, the report said.

  • Sberbank Approved to Issue Digital Assets

    Sberbank Approved to Issue Digital Assets

    Russia’s largest bank has been approved by the Bank of Russia to issue digital financial assets on its platform starting a month from now.

    Sberbank received regulatory approval to start issuing digital financial assets (DFAs), Russia’s largest bank announced in a statement Thursday. It has been included in the list of information system operators issuing digital financial assets (DFAs) on March 17, 2022, which means it has been approved by the Bank of Russia.

    Companies will be able to issue DFAs using Sberbank’s proprietary platform, proving cash requirements which will, in turn, enable them to attract market investments. Moreover, they can also acquire DFAs on the Sber system where they can invest funds lying idle to generate income.

    Companies will be able to make their first transaction on our blockchain platform one month from now. We are just starting our work with digital assets, realizing that further development requires adaptation of the current regulatory framework. To do that, we are ready to work closely with the regulator and executive bodies, Sergey Popov, direction of Sberbank’s Transaction Business Division, said.

    Sberbank’s license to issue DFA’s comes two month’s after Russia’s central bank warned of the risks of crypto-assets.

    The Bank of Russia issued a consultation paper in January warning that wider adoption of cryptocurrencies creates significant risks for the Russian financial market. As there are no restrictions in place, a further increase in Russians’ cryptocurrency investments and an extensive involvement of banks and other financial institutions in the cryptocurrency market might exacerbate risks inherent in this activity and pose systemic threats.

    The same day as Sberbank’s announcement, European Supervisory Authorities (ESAs comprising EBA, ESMA and EIOPA) issued a warning to consumers that crypto assets are highly risky and speculative.

    With growing consumer interest in crypto-assets, the ESAs warned that most assets are neither suitable for retail consumers as investments nor as means of payment or exchange, warning they could lose all their invested money.

    The ESAs also warned of the dangers of misleading advertisements, particularly on social media and from influencers and, that «should investments fail, there is little recourse available through existing EU financial services rules.

    Commenting on the situation in Ukraine, the ESAs said they welcome the clarification by the Council of the European Union of the scope of the restrictive measures against Russian and Belarusian entities and individuals as regards crypto-assets.

    In 2020, the Swiss subsidiary of Sberbank entered into a partnership with Geneva-based start-up Komogo, a blockchain trade finance platform.

    But earlier this month, the Swiss Bankers Association excluded both Sberbank and Gazprombank from its organization, saying Swiss banks maintain strict compliance with all applicable regulations and measures, including sanctions imposed by Swiss, international and supranational bodies. Integrity and reputation are important key factors for the financial center.

    Both Ukraine and Russia are among the top 20 countries adopting crypto according to the Chainalysis Global Crypto Adoption Index for 2021, coming in at 4th and 18th, respectively. The year before, they occupied the first two spots, although the methodology for 2021 contained one less metric than the year before, with the number of on-chain deposits dropped from the study.

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