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Tag: DHL

  • South Korea joins DHL’s Asia-Europe multimodal network for more flexible freight services

    South Korea joins DHL’s Asia-Europe multimodal network for more flexible freight services

    DHL Global Forwarding, the leading international provider of air, sea and road freight services, has connected South Korea to its comprehensive Asia-Europe multimodal network, giving Korean businesses more flexible and efficient access to the country’s third-largest export market.1

    As part of the extension, new ferry services link ports in Incheon and Busan to a range of major Chinese ports including Shanghai, Taicang and Lianyungang. South Korean shipments will then travel via truck to major inland hubs in cities including Chengdu, Hefei, Suzhou and Xi’an for subsequent transport to Europe on DHL’s rail services. Korean businesses will also gain access to DHL’s Flexigateway service, which selects the optimal rail route for shipments based on available capacity and route speed at any given time — giving them clearly-defined transit times at the most efficient operating cost.

    “With South Korean exports to Europe this year growing at their fastest pace since 2011,2 the country’s major industries have greater need for flexible, scalable freight services than ever before,” said Charles Kaufman, CEO, North Asia; Managing Director, Japan; and Head, Value Added Services, Asia Pacific, DHL Global Forwarding. “While its level of global connectedness has remained relatively stable over the past few years,3 South Korea must continue to invest in deeper trade ties — and the infrastructure that sustains them — to key partners like the European Union and China if it wants to maintain its record of economic growth and development.”

    “Our new offerings like Flexigateway, combined with the range of value-added services already built into our multimodal network, seek to streamline and stabilize the logistics process for Korean businesses of all sizes.”

    DHL’s Asia-Europe multimodal services include specialized solutions for some of South Korea’s largest industries,4 including

    • Car racking and expert handling for automotive exporters;
    • Garment-on-hanger services for the fashion industry;
    • Temperature-controlled containers for technology manufacturers; and
    • Licenses, labelling, and dedicated warehousing for wine and spirits producers.

    The multimodal network is also supported by features including end-to-end customs handling, GPS tracking of containers and a range of cargo insurance options, minimizing the risks of delays and disruption for both full- and less-than-container load shipments on any route.

    “South Korea’s economy continues to rely heavily on value-added exports to grow, and reinforcing its existing trade partnerships will help it continue to weather global uncertainty,” said Seokpyo Song, Managing Director, DHL Global Forwarding Korea. “This new connection to our Asia-Europe multimodal network will not only improve the fundamentals of freight flexibility, cost and reliability for Korean businesses — it also directly addresses the unique needs of our country’s most crucial and well-regarded industries, giving them the confidence to pursue greater expansion overseas.”

    DHL continues to expand its Asia-Europe multimodal network to meet rapidly-growing demand from businesses in both regions, with the company launching its latest route — from Shenzhen to Minsk — in May 2017.

  • SPAR and DHL launch first of 300 convenience stores in Thailand

    SPAR and DHL launch first of 300 convenience stores in Thailand

    SPAR International, the world’s largest food retail voluntary chain, will partner with DHL Supply Chain and the Bangchak Retail Company (BCR) to establish up to 300 new convenience stores in Thailand by the end of 2020.

    The deal will see DHL Supply Chain support SPAR’s expansion plans with end-to-end transport, distribution and warehousing services across Thailand, with BCR providing the front-end store infrastructure for the Dutch retailer. SPAR’s supply chain will currently use the DHL Bangna Logistics Campus for ambient warehousing and distribution; and its Klong Prapa warehouse for handling frozen goods.

    “To support SPAR Thailand in delivering SPAR’s global reputation for freshness, choice, quality, and service, we knew we needed a logistics partner with proven experience in maintaining world-class food retail supply chains,” said Tom Rose, Head of Operations at SPAR International. “DHL’s track record in sustaining fast-growing food retailers, both in Thailand and other markets worldwide, gave us the confidence to use their infrastructure as the foundation of our local supply chain.”

    “Since working with DHL, they have impressed SPAR with the smoothness and visibility of its third-party logistics services, leaving us in no doubt that this partnership will help SPAR reach its sizable ambitions for growth in the Kingdom.”

    The infrastructure at DHL Supply Chain will support SPAR’s quality standards with a range of features including CCTV systems, automatic fire protection, and temperature controlled warehousing. Both warehouses will also be managed by WMOS, a warehouse management platform, to maintain levels of inventory accuracy and productivity in line with SPAR’s global best practices.

    “Retail operations require highly specialized experience to achieve the levels of inventory quality, shipment accuracy, and timeliness needed to meet swift changes in consumer demand,” said Kevin Burrell, CEO, Thailand Cluster, DHL Supply Chain. “With Thailand’s retail sector expected to continue growing steadily alongside disposable income levels, we’re keen to take our award-winning services to the next level as we help SPAR bring its world-class quality direct to Thai consumers.”

  • Etihad partners with DHL to enhance MRO logistics

    Etihad partners with DHL to enhance MRO logistics

    Etihad Airways Engineering, the largest commercial aircraft maintenance, repair and overhaul (MRO) services provider in the Middle East, has signed a Letter of Intent with DHL Supply Chain, the contract logistics specialist within Deutsche Post DHL Group, to outsource its entire internal logistics functions.

    DHL Supply Chain will manage stores, local transport movements and associated supply chain planning at the Etihad Airways Engineering hub at Abu Dhabi International Airport.

    Jeff Wilkinson, chief executive officer of Etihad Airways Engineering, said: “We see this agreement as a win-win opportunity not just for Etihad Airways Engineering and DHL Supply Chain, but also for our customers around the world who will be served more efficiently and cost effectively as an outcome of the partnership.”

    David Christmas, CEO DHL Supply Chain Middle East, Russia & Turkey, said: “This is a significant business win for DHL in the United Arab Emirates. We have a long-standing relationship with Etihad Airways Engineering, which will continue to maintain our aircraft. Our new partnership will build on and broaden this relationship, synergizing the unique strengths of each partner to maximize efficiency and profitability.”

    “The supply chain performance and solution has a major impact on the effectiveness of the MRO function. Our expertise and services will help Etihad Airways Engineering to progress towards its vision and meet its strategic agenda effectively. Transforming the MRO logistics and warehousing solution will help them to remain competitive today and build capability for tomorrow.”

    The supply chain will be scalable in order to respond to MRO sector growth and will be able to adapt to future operational requirements. By introducing logistics planning and control, DHL brings robust processes to Etihad Airways Engineering’s supply chain to which aligned storage capacity planning and inventory policies compose a major element. Response lead times will be reduced through efficient pick processes and performance indicators for every logistics and warehousing function. Apart from process optimization, DHL will also introduce several changes in the layout of Etihad’s current warehouse, improving the space already available and setting up an external off-airport warehouse able to accommodate necessary inventory and part storage.

  • DHL beefs up cold chain to US and Asia

    DHL beefs up cold chain to US and Asia

    DHL Global Forwarding, the air and ocean freight specialist of Deutsche Post group, says it is going to accelerate the supply chain for the north Norwegian seafood industry.

    DHL has started shipping live crabs and seafood from the Lakselv Airport Banak in north Norway to Asia and Northern America.

    On dedicated weekly flights, DHL transports the fresh seafood to the DHL terminal in Oslo, from where the freight is sent to South Korea and other destinations such as Japan or the United States.

    From the origin, which is only 100km from the North Cape, to its destination in Asia the whole logistics is exactly timed, ensuring the shipments are delivered in perfect condition.

    Tim Robertson, head of Air Freight, DHL Global Forwarding, Americas, said: ‘Thanks to our team of experts, who understand temperature control requirements, regulations, food safety and quality control guidelines, this seafood and fish is able to get to market and to consumers in the most expedient way possible.’

    DHL said transporting the fresh seafood by plane allows it to cut the lead time nearly by 50 per cent. This ensures that living crabs and other fresh seafood arrive at their destination in the best condition.

    Bjørn-Erik Stabell, marketing manager for salmon and trout at the Norwegian Seafood Council, said: ‘Time is of the essence when it comes to delivering fresh seafood of the very best quality. Norway is a long country, and with a large proportion of seafood being produced in the north, this air freight route is an important contribution to efficiently reaching seafood consumers across the world.’

    DHL is aiming to increase the frequency of deliveries from Oslo to Asia to three flights per week. From Oslo, almost 90 per cent of the fish is flown directly to Seoul in South Korea, while approximately 10 per cent is further directed to destinations in the US, Japan and China.

  • DHL signs up for four more A330-300P2Fs

    DHL signs up for four more A330-300P2Fs

    DHL Express has signed up for four more A330-300 passenger-to-freighter conversions from ST Aerospace subsidiary Elbe Flugzeugwerke.

    The express operator, which in July last year became the launch customer for the conversion programmewith an order for two of the aircraft, said the deal also includes options for a further 10 conversions.

    The contract was signed at the 52nd International Paris Air Show this afternoon, and witnessed by Guests-of-Honour Singapore’s Second Minister for Defense Mr Ong Ye Kung and Chief of the Saxon State Chancellery and State Minister for Federal and European Affairs Dr Fritz Jaeckel.

    The conversion will be carried out by EFW, which is jointly owned by ST Aerospace and Airbus. The aircraft has a payload of up to 61 tons.

    In order to take on the expanded conversion programme for DHL Express, EFW is gradually ramping up its capacity at its facility in Dresden, with a new single-bay wide-body hangar being completed recently.

    Geoff Kehr, senior vice president, global air fleet management, DHL Express, said: “DHL is delighted to be expanding this pioneering conversion programme with ST Aero, EFW and Airbus and securing the option to add more units to our fleet in future.

    “We believe the A330-300P2F, with its favourable payload and range metrics, will address an important demand segment within the air cargo market that is not currently served by any other aircraft type.

    “It will further strengthen the global air network of DHL Express and help us to achieve even greater efficiencies in our aviation operations.”

    The first aircraft under the DHL Express A330-300P2F program is currently undergoing conversion at EFW’s Dresden-based facilities, while work is set to begin on a second aircraft at an ST Aerospace engineering facility in Singapore.

    The first two aircraft are scheduled to be redelivered by the end of 2017.

    The A330P2F conversion programme, launched in 2012, is a collaboration between ST Aerospace, Airbus and EFW.

    ST Aerospace, as the programme and technical lead for the engineering development phase, is responsible for applying for the supplemental type certificates for the freighter conversions from the European Aviation Safety Agency and the US Federal Aviation Administration.

    Aircraft original equipment manufacturer (OEM), Airbus, contributes to the programme with OEM data and certification support, while EFW leads the industrialisation phase and marketing for the freighter conversion programme.

    The A330P2F programme includes two versions – the A330-200P2F and the larger A330-300P2F. DHL Express is EFW’s first customer for the A330-300P2F conversion programme, while a launch contract with EgyptAir Cargo was secured in December 2014 for the A330-200P2F conversion programme.

  • DHL boosts cooperation with fashion industry

    DHL boosts cooperation with fashion industry

    DHL is strengthening its ties with the fashion industry and will intensify its participation in this e-commerce driven business sector. DHL has teamed up with multiple fashion organisations across the globe to design tailored initiatives that will help fashion businesses to streamline their international supply chain and expand their business into new markets. Among the new partners are the Council of Fashion Designers of America (CFDA), the British Fashion Council (BFC) and Camera Nazionale della Moda Italiana (CNMI) in Milan.

    “It has always been a major goal of DHL to support the fashion industry in all its different facets. The new approach will allow us to reach an even larger audience of fashion businesses consistently throughout the year with tailored support across their various needs, from producing a collection to shipping it to fashion shows and setting up an e-commerce presence.” said Arjan Sissing, senior vice president corporate global brand marketing, Deutsche Post DHL Group.

    As a partner of the leading US fashion trade association, DHL will co-sponsor and work with CFDA’s innovation partner, Accenture, on a study looking at the future of the industry’s supply chain to help fashion designers more effectively use global supply chains and shipping networks as key means to better target customer needs and elevate their brands. The Council of Fashion Designers of America Inc. is a not-for-profit organization with a membership of more than 500 foremost womenswear, menswear, accessory and jewelry designers.

    Through its cooperation with the British Fashion Council, DHL will launch an award program recognising ‘International Fashion Potential’ supporting British fashion businesses in their ambition to go global. The annual program offers mentoring and logistics support for designers. DHL will provide an annual prize for a promising fashion business and the winner will be announced during London Fashion Week in September 2017.

    In collaboration with Camera Nazionale della Moda Italiana DHL will organise multiple workshops involving start up brands, young designers and members. These seminars will give insights on e-commerce and custom regulations in the fashion business as well as the opportunities and challenges of different trade lanes and transport solutions. Additionally, DHL will form part of a jury together with Camera Moda to select the most international brand designer from all young designers participating. The award will be presented at the Camera Moda opening event in September 2017, and the winner will receive a DHL care package to ease his international express shipments.

  • DHL uses IoT to improve workplace safety for warehouse employees

    DHL uses IoT to improve workplace safety for warehouse employees

    The contract logistics specialist within the Deutsche Post DHL Group — recently completed a pilot at the DHL Advanced Regional Center in Singapore to create a safer warehouse environment using Internet of Things (IoT) technology.

    The company was successful in preventing accidents by leveraging data from wearable wireless sensors.

    These sensors monitored employee fatigue levels, suggested rest periods, and sent alerts when people were in close proximity to moving equipment.

    All of the above was accomplished in real time, indicating a breakthrough that could prove crucial for preventing accidents.

    “At DHL, safety is our number one priority and there is a strong commitment to the health and safety of our employees at all levels of the organisation,”said Steve Walker, chief information officer Asia Pacific and Global Warehouse Management System Centre of Excellence, DHL Supply Chain. “So when we were exploring the use of wearable sensors and how we can leverage the technology for our operations, we naturally chose to focus this pilot project around warehouse safety.”

    Preventive measures

    This pilot comes in the wake of an increase in number of workplace accidents in 2016. Last year, Singapore had to deal with more than 2,000 incidents of workers being struck by moving vehicles in their workplace.

    The Ministry of Manpower Singapore has announced onsite vehicular safety as one of the top three priority areas for improving workplace safety and health in 2017.

    DHL has been testing the use of IoT in its warehouses since 2015 with various partners.

    It is now implementing the technology to monitor operational activities in real-time with heat maps and other visualization tools to optimize operational efficiency and improve employee safety.

    “We have learned a huge amount about IoT from this pilot project,” said Walker. “Now we are evaluating how we can roll out this solution in Asia Pacific and leverage it to add further value for our customers and the business.”

  • DHL launches China – Belarus rail freight service

    DHL launches China – Belarus rail freight service

    DHL Global Forwarding launched a new rail freight service between Shenzhen, China, and Minsk, Belarus, on May 22 with a transit time of less than 12 days.

    The new service passes through Alatau Shankou – Dostyk on the Chinese-Kazakhstan border which is already used by several other intermodal services, including rail connections from Chengdu, Zhengzhou, and Lianyungang to continental Europe.DHL will manage the new route together with China Brilliant, an integrated service provider in manufacturing and consumption with which DHL signed a memorandum of understanding in 2016. The service offers both less-than-container load (LCL) and full container load (FCL) for electronics, industrial and automotive parts, and fresh food from both both Eastern Europe and China.

    “Eastern Europe’s economies are growing faster than almost any others worldwide, with significant export opportunities arising from the region’s rising wages and disposable income levels,” says Mr Steve Huang, CEO, DHL Global Forwarding Greater China. “Minsk offers Chinese businesses an efficient gateway into the Baltic States and Nordic countries in addition to other European destinations like Warsaw, Hamburg and Tilburg via Brest. With Shenzhen’s economy exceeding expectations to grow by 9% last year, the route also opens sizable opportunities for European exporters.”

    “The partnerships that DHL has with governments and businesses globally, coupled with our market strength in Shenzhen-based supply chains, have come together to create a solution that directly meets the needs of China’s expansion-hungry manufacturers and producers,” says Mr Zhang Chunhua, founder of China Brilliant Group.

    DHL has been offering intermodal rail services connecting China, Japan, and southeast Asia with Europe since 2010 on the following corridors:

    • North Corridor: Suzhou – Warsaw connecting Chinese engineering and manufacturing hubs to Europe in 14 days
    • South Corridor: Lianyungang and Chengdu to Istanbul via Kazakhstan, Azerbaijan, and Georgia including two water crossings in 14 days, and
    • West Corridor: Zhengzhou – Hamburg (electronics), Chengdu – Lodz (high-tech and automotive products) and now Shenzhen – Minsk (electronics and consumer products).

  • DHL adds another China-Europe rail link

    DHL adds another China-Europe rail link

    DHL manages new route with supply chain partner China Brilliant, providing both LCL and FCL service to DHL customers.

    DHL Global Forwarding has launched the first regular service connecting Shenzhen to Minsk, Belarus via rail in less than 12 days. The new route covers new overland connections to several major cities along China’s “Belt and Road” and is the latest route in the DHL Asia-Europe-Asia multimodal network.

    DHL will manage the new route together with China Brilliant, an integrated service provider in global manufacturing and consumption with which DHL signed an MOU last year. Offering both Less-than-Container Load (LCL) and Full Container Load (FCL) services along the route, DHL gives businesses increased flexibility to meet rapidly growing and evolving market demands for electronics, industrial and automotive parts, and fresh food in both Eastern Europe and China.

    “Eastern Europe’s economies are growing faster than almost any others worldwide,¹ with significant export opportunities arising from the region’s rising wages and disposable income levels,² ” said Steve Huang, CEO, DHL Global Forwarding Greater China. “Minsk offers Chinese businesses an efficient gateway into the Baltic States and Nordic countries in addition to other major European destinations like Warsaw, Hamburg and Tilburg via Brest.”

    “With Shenzhen’s economy exceeding expectations to grow by 9% last year,³ the route also opens sizable opportunities for European exporters looking to sell to one of China’s most vibrant trade and business hubs, or use it as an important gateway to Southeast Asia and the rest of the Chinese consumer market. Our newest route further supports strategic infrastructure projects designed especially to support the Belt and Road, such as the Great Stone Industrial Park – the largest joint project between China and Belarus that will span decades;⁴ strengthens bilateral ties between the two countries; and also lays the groundwork for further rail connectivity to the Nordic and Middle Eastern states involved in the Belt and Road.”

  • DHL teams up with Rugby World Cup 2019

    DHL teams up with Rugby World Cup 2019

    DHL announced that it is the official logistics partner and a worldwide partner of Rugby World Cup 2019. The partnership will see DHL again team up with one of the biggest international sporting events, which will take place in host country Japan from 20 September to 2 November 2019. DHL was official logistics partner of Rugby World Cup 2011 in New Zealand and Rugby World Cup 2015 in England.

    “We are very excited to be continuing our longstanding, successful partnership with the game of Rugby including again being involved in the premier event of such a dynamically growing sport,” said Ken Allen, CEO, DHL Express. “We are also thrilled that it is breaking new ground in Japan, a country with the fourth largest population of rugby players in the world and with great potential to inspire a new generation of Rugby fans with its performances both on and off the pitch. The company has operated in Japan for 45 years and has built up an unrivalled network in the country. We can’t wait to share all the passion and enjoyment that Rugby embodies with our customers, employees and the broader Rugby family in Japan and around the world over the next two and a half years.”

    World Rugby Chairman Bill Beaumont said: “We are delighted to be extending our long-standing and highly-successful partnership with DHL, the express and logistics global leader. More than a commercial partner, DHL is a world class logistics operator and in an event where success hinges on the details, we know that we have the best possible partner.”

    The partnership continues a longstanding relationship between the logistics provider and the game of rugby. As the official logistics partner of Rugby World Cup 2015, DHL was responsible for the transportation of tournament and team equipment from around the world to England and across the country. DHL delivered over 48 tons of team freight, 1,400 official match balls, and 20 sets of uprights to the 13 match venues, and also delivered over 400,000 tickets to more than 160 countries.

  • DHL: Machine learning to mitigate supplier risks

    DHL: Machine learning to mitigate supplier risks

    DHL introduced a new integral part of its Resilience360 supply chain risk management platform called DHL Supply Watch. The extension of DHL’s early warning system uses machine learning and natural language processing to detect disruptions in a company’s supply base before they cause financial losses or long lasting reputational damage.

    With Supply Watch, DHL Resilience360 is adding a broad range of new risk categories to the system’s existing portfolio to monitor supplier risks on a company level, including financial indicators, mergers & acquisition, environmental damages, supply shortages, quality issues and labor disputes, using publically available data found by monitoring of online and social media sources.

  • DHL Supply Chain brings IoT to logistics

    DHL Supply Chain brings IoT to logistics

    DHL Supply Chain, the contract logistics specialist within the Deutsche Post DHL Group, forges ahead on its path of digitalization by implementing Internet of Things technology into warehousing to optimize operational efficiency and lay the foundations for safer work practices. Together with Cisco and start-up Conduce, DHL is testing the technology at three pilot sites in Germany, the Netherlands and Poland.

    The solution enables DHL to monitor operational activities in real-time through a responsive graphical visualization of operational data aggregated from sensors on scanners and material handling equipment, and DHL’s warehouse management system. Visualizing operational data with heat maps has changed the way data is analyzed and used at the pilot sites, and is expected to contribute to operational efficiencies and improve employee safety.

  • Auchan renews contract with DHL

    Auchan renews contract with DHL

    European supermarket operator Auchan Retail has renewed its contract with DHL Global Forwarding for the management of its inbound supply chain operations.

    As part of the renewal, DHL International Supply Chain will continue to provide purchase order and vendor management, origin consolidation and destination coordination services.

    Auchan Retail is the second largest supermarket operator in France, present in 16 countries in Western, Central & Eastern Europe, Asia and Africa with 3,836 hypermarkets and convenience stores.

    DHL currently manages more than 17,000 TEUs yearly for Auchan from origin countries such as China, Vietnam and Bangladesh to 14 destination countries including France, Russia and Senegal.

    “Our dual dedicated control tower structure – Hong-Kong at origin and Dunkirk in France, at destination – remains a key factor of successful coordination of day to day operations with customer’s teams in Asia and France; it ensures on-time arrivals of Auchan’s shipments using the most cost effective mode. DHL’s dedicated account management team holds the relationship with Auchan and drives the supply chain development agenda,” said Pascal Zakarias, Head of Operations DHL International Supply Chain France.

    Auchan Retail International’s Head of Operations Catherine Hennart added: “Auchan has benefited from the partnership with DHL for nine years now and we want to continue benefiting from their experience which will help us maintain our position in the retail market by allowing us enhanced visibility on our processes and continued reductions on operating costs thanks to DHL International Supply Chain’s constant effort.”

  • DBS to reduce carbon footprint in 3-year partnership with DHL

    DBS to reduce carbon footprint in 3-year partnership with DHL

    DBS Bank will partner logistics company DHL Express Singapore to reduce its carbon footprint, according to a joint press release by the two firms on Tuesday.

    The three-year partnership will enable the bank’s global express shipments to become carbon neutral through DHL’s proprietary GoGreen Climate Neutral Service.

    Singapore’s largest bank will utilise the eco-friendly patented solution provided by DHL to calculate and estimate the carbon dioxide emissions of every DBS shipment based on weight and distance travelled.

    The emissions are then offset through reinvestments by the DHL carbon management programme into global climate protection projects. The entire process will be verified by an independent third party for accountability.

    “We believe that we have a role to play in promoting sustainable development,” said Ms Donna Trowbridge, group head of procurement services at DBS Bank.

    “Participating in this innovative initiative is another step we are taking to actively manage our carbon footprint, complementing ongoing efforts to cut our carbon emissions such as incorporating sustainable designs and practices into our offices and branches.”

    At the end of each year, DBS will receive an annual certificate that details the estimated carbon emissions from its GoGreen shipments that were neutralised in environmental protection projects.

    Examples of the global climate protection projects that are part of the carbon management scheme include a biomass power plant in India and wind farms in the eastern and north-central regions of China.

    “As large global companies, we have the power to make huge waves not only in the economy but also in the well-being of societies and the environment. Hence, we are obligated to utilise business practices that ensure both quality of service and future of our green environment,” said Mr Frank-Uwe Ungerer, senior vice-president and managing director of DHL Express Singapore.

    In 2016, DBS’ carbon emissions across its offices and branches in six key markets — Singapore, Hong Kong, China, India, Indonesia and Taiwan — fell by 4 per cent, said the bank.

    Other efforts to cut down on the bank’s carbon footprint include reducing air travel by encouraging video-conferencing and online collaboration tools.

    DBS was the first bank in Singapore to achieve the Green Mark certification endorsed by the National Environment Agency for its branch network in Singapore.

    The DHL GoGreen policy is part of the international group’s commitment to contribute to the communities and regions in which the company operates, and covers environmental management, waste consumption and sustainable sourcing.

    In Singapore, DHL Express tracks its annual carbon emissions and is the official logistics partner of the e-waste recycling Renew programme.

  • Changi Airport Group names DHL Partner of the Year

    Changi Airport Group names DHL Partner of the Year

    Changi Airport Group (CAG) recognized its top airline partners at the Changi Airline Awards 2017, where a total of 25 awards were presented to airlines whose efforts over the past year contributed significantly to the growth and development of the Singapore air hub.

    The Partner of the Year award was presented to DHL Express, in recognition of their strong partnership with CAG to grow and strengthen Changi Airport’s air cargo hub status. DHL Express launched their fully-automated South Asia Hub at Changi Airfreight Centre in October 2016, which tripled their cargo handling capacity to 628 tonnes during the peak processing window, and increased their parcel-sorting speed by six-fold  to 24,000 shipments and documents per hour.

    DHL Express also added new flights through its joint venture (JV) airlines and other airline partners. Last year, with the expansion of the DHL Express operations, Changi Airport welcomed Neptune Air and the return of K-Mile.  As of April 2017, the company’s JV and partner freighter flights at Changi Airport totalled over 30 weekly services or about 12% of Changi’s total weekly freighter services.

    Sean Wall, Executive Vice President, Network Operations and Aviation, DHL Express Asia Pacific said, “The successful launch of our South Asia Hub last year was made possible thanks to the close collaboration we had with Changi Airport Group as well as the Singapore Government. As the heart of our DHL network in South and Southeast Asia, the South Asia Hub in Singapore has allowed us to add more network flights in and out of the country to meet our customers’ needs, and to further capitalize on the country’s prime position for regional and global trade. Singapore remains a strategic node in our global network and we are honored to be named Partner of the Year by the Changi Airport Group.”

    Speaking at the awards event, Mr Lee Seow Hiang, CEO of CAG said, “As we celebrate our successes, we will continue to transform Changi Airport, in preparation for challenges in the future. We will do so by catering supply for future growth, as well as working with our partners to grow sustainable demand for aviation services. Mr Lee mentioned the Airport Collaborative Decision Making (ACDM) initiative as an example of Changi Airport adding capacity to the existing airport eco-system. He said, “ACDM was only possible with the strong support and commitment of all our airline, ground handling and airport partners. As a result, there has been a reduction of 90 seconds in the average taxing time for departing flights during peak hours, translating into fuel savings for airlines.”

    2016 was a positive year for the aviation industry, with lower oil prices offering some respite amidst a highly competitive environment. Changi Airport saw a record-breaking 58.7 million passengers passing through its gates, a growth of 5.9% year-on-year. Changi also welcomed four new airline partners and eight new city links during the year. The airport is on track to receive 60 million passengers in 2017.